HARD HAT
Attach clips and straps.
TROUBLESHOOTING/FAQS
The following section describes possible issues and how to resolve them.
The Cube will not Power On
Charge the Cube, attache the USB charging cable to the power supply.
The Cube may be outside of it's Operating Temperature range. Wait for the Cube to warm up if operating in cold temperatures or let
the Cube cool down if operating in hot temperatures. The Cube's Voice Prompt will tell you when it's ready.
Optical Camera: -20 to +55 degrees Celcius
Thermal Camera: -10 to +55 degrees Celcius
BlueTooth Pairing with the Cube
BlueTooth Pairing is used to exchange configuration data between your host device and the Cube including the Wi-Fi connection setup.
Once the Wi-Fi connection is established between the Cube and your host device the Bluetooth connection is inactive.
Symptoms
The Cube's Connection Status indicator is NOT SOLID GREEN (Solid Green indicates the Cube is connected to a host device) or the
application does not show the Cube Video icon in the Viewer and the System Health screen reports that the Cube is Not Connected.
Possible Causes
Your Android or iOS device is not running the required minimum OS version for Bluetooth pairing.
The Cube is not physically close enough to the host device in order to start the Bluetooth pairing process.
The Cube is off or the internal battery is not charged.
Solutions
Update your Android or iOS device to the minimum OS requirements (Android v5.1, iOS v11).
Charge the
Cube before attempting to pair.
Press and hold the power button for 1 second to turn on the Cube.
Make sure the Cube's Charging Indicator is GREEN or the Power adapter is connected.
Login to Onsight
Connect before attempting to pair.
Bring the Cube's front towards the host device to assist Bluetooth pairing.
If the Cube is not recognized and the Connection
S
tatus indicator led is not GREEN, HOLD both the
CAMERA MODE and
ILLUMINATION Buttons to unpair the Cube. Begin the Pairing process again.
Onsight Cube User Guide
