Liberty Pumps Ascent II Series, Installation Manual

Page: 14 / 52

– 14 – Copyright © Liberty Pumps, Inc. 2018 All rights reserved. 5755000H
The macerator is jammed
Toilet Flushes normally but
macerator does not turn on or just
hums.
• Green LED is on steady.
The cutter or impeller are jammed
preventing the motor from turning.
Clear the cutter or impeller of blockage.
Internal motor problem. The pump cartridge must be replaced.
The macerator is unable to evacuate its holding tank and is cycling on thermal overload
Toilet flushes normally but does not
evacuate or drain from the bowl.
• Macerator starts to run and
sounds normal (running) then
stops after 5-10 min. Restarts
after 30 to 60 min.
• Alarm is activated.
Damaged impeller. Replace impeller. See Impeller Access on page 12.
Check valve stuck closed. Confirm the check valve is functioning properly; if
not, repair or replace. See Check Valve on page
10.
Internal hose damaged or disconnected. Confirm the internal hose is functioning properly;
if not, replace. See Interconnect Hose on page 12.
If the macerator was installed with a ball
valve in the discharge line, valve may be
closed.
Open ball valve.
Air lock. The volute has a passageway to allow trapped air
to escape. This passageway must be cleaned of
obstruction. See Accessibility to Motorized
Cartridge on page 11.
Volute inlet plugged. Clean volute inlet, located on the bottom of the
pump cartridge. See Accessibility to Motorized
Cartridge on page 11.
The macerator has electrical power, safety switch is off
The macerator does not start up
(the macerator has electrical power,
safety switch is off).
• Green LED is blinking.
Decorative cover not installed. Both halves of the decorative cover must be
installed and fitted properly on the unit. See
Check Valve on page 10.
The right decorative cover (over the access
cover) should have a magnet located on a
post. This magnet activates a safety switch.
Replace magnet or entire right decorative cover.
See Check Valve on page 10.
The toilet has an inadequate flush volume, possible blockage of the strainer basket, or improper venting
Waste build up in the toilet bowl.
Inadequate water level in the reservoir tank. Check and/or adjust the water fill mechanism so
that the water level matches the reference line in
the tank.
Strainer basket requires cleaning. Clear debris from the strainer basket. See
Accessibility to Motorized Cartridge on page 11.
Unit not vented correctly. Unit must be vented properly to open air to allow
water to enter the macerator tank. Confirm vent is
clear.
Do not use a quick vent.
No electrical power or battery protection mode
The macerator has no LEDs
illuminated when power is
connected (no electrical power or
battery protection mode).
• All LEDs are off.
The macerator is either not plugged in,
supply breaker is turned off, or GFCI
receptacle has tripped.
Check electrical power source.
Control system in battery protection mode. Unplug macerator from receptacle.
Remove the 9V battery that powers the alarm.
Plug the macerator back into the receptacle.
Re-install the 9V battery.
Table 2. Troubleshooting Matrix (continued)
Problem Possible Cause Corrective Action