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THE REQUIREMENT OF WARRANTY
WARRANTY PERIOD
WHAT THIS WARRANTY COVERS
WHAT THIS WARRANTY DOES NOT COVER
LG ELECTRONICS INDIA PVT. LTD.
UNDERTAKES BY THIS WARRANTY
Should your LG product fail due to a defect in material or
workmanship under normal home use during the warranty period
set forth below, the company will repair or replace the product
upon receipt of proof of original retail purchase.
This warranty is valid only for the original retail purchaser of the
product and applicable only to a product sold in India by the
company’s authorized dealer.
The LG Water purifier comes with a 1-year warranty from the
date of purchase. The 1-year warranty covers all parts (except
light bulb, consumables, and loose plastic parts), provided the
warranty card bears the rubber stamp, date, and signature of
our Authorized Dealer.
*Note: If the original date of purchase cannot be verified from
the proof of purchase, the warranty will begin 3 months
after the manufacturing month, which shall be verified
based on the serial no./barcode label on the product.
LG Electronics India Pvt. Ltd. (LGEIL/the Company) offers
you limited warranty for products sold within the territories
of India and guarantees that the product is free from defects
in material and workmanship, according to the following terms
and conditions:
1. Repairs under warranty shall be carried out by authorized
service personnel only. The details of centralized help lines
are provided in the overleaf.
2. In case of repairs or replacement of any part of the unit, this
warranty will thereafter continue and remain in force only
for the unexpired period of the warranty. Replacement of
parts will be solely at the discretion of LGEIL.
In case the replacement of the entire unit is made, (subject
to the sole discretion of LGEIL), the same model shall be
provided as replacement; if such model has been phased
out, the equivalent model as determined by LGEIL shall be
provided as replacement.
3. In case of repair, LGEIL shall endeavor to use new parts.
If new parts are not available, however, then LGEIL will
have every right to use refurbished parts. The warranty on
replacement model / Refurbished part shall remain in force
only for the unexpired period of the warranty based on
original purchase.
4. The company or its Authorized Service Center reserves
the right to retain any part or component replaced at its
discretion in case of a defect discovered in the equipment
during the warranty period.
5. The company offers 1 free replacement of Pre-filter, Pre-
carbon filter, and Sediment filter only at the request of the
purchaser (call 1800-180-9999).
6. If any of the colored internal or external components is
replaced, LGEIL is committed to ensuring that the shades
match the original or other components. The replaced
shades, patterns, or tints may vary from the customer’s
unit due to continuous usage of the unit. Any matching
component changed at the customer’s request other than
the component that is actually needed will be charged.
1. Visiting charges of the service engineer for units installed
beyond the municipal limits of the jurisdiction of the
company’s Authorized Service Center. All expenses
incurred in collecting the units or parts thereof from the
company’s authorized service center as well as expenses
incurred from deputizing service personnel/technicians for
conveyance and other incidentals, etc., shall be borne by
the customer. Local charges for transportation and handling
charges may vary by location. Customers are advised to
verify in advance. If the customer wishes to bring the unit
on his/her own to an authorized service center, such shall
be at his/her own risks & consequences.
2. Reinstallation or uninstallation of product based on
customer demand. Packing material, if used, will also be
charged.
3. Transportation cost in case customer is moving the product
to another location.
4. Damage resulting from operating the product in a corrosive
atmosphere or contrary to the instructions outlined in the
products owner’s manual.
5. Replacement of membrane and Post-Carbon Filter is not
covered by this warranty.
6. Damage to the product caused by accidents, pests and
vermin, lightning, wind, fire, floods, or acts of God.
7. Damage resulting from misuse, abuse, improper installation,
repair, or maintenance. Improper repair includes use of
parts other than those approved or specified by LGEIL.
8. Damage or failure caused by unauthorized modification
or alteration or use for purposes other than the intended
purpose or any water leak in case the unit was not properly
installed.
9. Damage or failure caused by incorrect electrical current,
voltage, or inadequate electrical services, commercial
or industrial use, or use of spurious/fake accessories
or components or cleaning products other than those
approved by LGEIL.
10. Damage caused by transportation and handling, including
scratches, dents, chips, and/or other damage to the finish
of your product, unless such damage is caused by a
defect in materials or workmanship and reported within
fifteen (15) days of delivery (Call 1800-180-9999.)
11. Damage or missing items of any display, open box,
discounted or refurbished product.
12. Free accessories provided external to the product.
13. Damage to the product if the customer has the product
repaired by an unauthorized dealer/person.
14. Upon removal, tampering, or alteration of the serial
number/identification labels on the machine or any of its
components
7. This warranty will automatically be terminated upon the
expiration of the warranty period specified above, even if
the LG product may not be in use at any time during the
warranty period for any reason.
8. In case of any unpredicted situation, and spares are not
available, LG’s prevailing depreciation policy (subject to
the sole discretion of LGEIL, may be changed without prior
notice) will be applied to the product as a solution.
9. Only courts in the state of Delhi and places where LGEIL
has a branch office shall have jurisdiction over the
settlement of any and all claims and disputes arising during
the warranty.
LG Electronics India Pvt. Ltd.
Regd. Office: A-27, Mohan Cooperative Industrial Estate,
Mathura Road
New Delhi-110044, INDIA
www.lg.com/in
Ph No: 0120 2560940