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TROUBLESHOOTING

Parts & Features

Water has bad taste

or odor.

Water supply contains minerals such as sulfur.

• A water filter may need to be installed to eliminate taste and odor problems.

Water filter has been exhausted.

• Replacing the water filter is recommended:

-  Approximately every six months.
-  When the water filter indicator turns on.
-  When the water dispenser output decreases.
-  When the ice cubes are smaller than normal.

Refrigerator was recently installed.

• Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air

and contaminants from the system. Do not dispense the entire 2.5 gallon amount

continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60

seconds OFF.

Problem

Possible Cause & Solution

Doors will not close

correctly or pop

open.

Food packages are blocking the door open.

• Rearrange food containers to clear the door and door shelves.

Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of position.

• Push bins all the way in and put crisper cover, pans, shelves and baskets into their correct

positions. See the Operation section for more information.

The doors were removed during product installation and not properly replaced.

• Remove and replace the doors according to the Removing and Replacing Refrigerator

Handles and Doors section.

Refrigerator is not leveled properly.

• See Door Alignment in the Refrigeration Installation section to level refrigerator.

Doors are difficult to

open.

The gaskets are dirty or sticky.

• Clean the gaskets and the surfaces that they touch. Rub a thin coat of appliance polish or

kitchen wax on the gaskets after cleaning.

Door was recently closed.

• When you open the door, warmer air enters the refrigerator. As the warm air cools, it can

create a vacuum. If the door is hard to open, wait one minute to allow the air pressure to

equalize, then see if it opens more easily.

Refrigerator wobbles

or seems unstable

Leveling legs are not adjusted properly.

• Refer to the Leveling and Door Alignment section.

Floor is not level.

• It may be necessary to add shims under the leveling legs or rollers to complete installation.

Lights do not work.

LED interior lighting failure.

• The refrigerator compartment lamp is LED interior lighting, and service should be

performed by a qualified technician.

Refrigerator has an

unusual odor.

The Air Filter may need to be set to the MAX setting or replaced.

• Set the Air Filter to the MAX setting. If the odor does not go away within 24 hours, the filter

may need to be replaced. See the Replacing the Air Filter section for replacement

instructions.

Problem

Possible Cause & Solution

Summary of Contents for SRFVC2416S

Page 1: ...RIGERATOR Read this owner s manual thoroughly before operating the appliance and keep it handy for reference at all times ENGLISH SRFVC2416S MFL69497044 Rev 01_091721 www lg com Copyright 2021 LG Electronics Inc All Rights Reserved ...

Page 2: ...ment 23 Turning on the Power 24 OPERATION 24 Before Use 25 Control Panel 27 Sabbath Mode 27 Ice and Water Dispenser 29 Ice Compartment 30 Automatic Icemaker 32 Storing Food 33 Humidity Controlled Crispers 34 Glide N Serve 35 Refrigerator Shelves 36 InstaView 36 Door in Door 37 Door Bins 37 Durabase 38 SMART FUNCTIONS 38 LG ThinQ Application 40 Smart Diagnosis Feature 41 Smart Grid Function 43 MAIN...

Page 3: ...AC only It is the user s responsibility to replace a standard 2 prong wall outlet with a standard 3 prong wall outlet Do not use an outlet that can be turned off with a switch Do not use an extension cord The appliance must be positioned for easy access to a power source When moving the refrigerator be careful not to roll over or damage the power cord Contact an authorized service center when inst...

Page 4: ...y qualified person in order to avoid a hazard Do not operate the refrigerator or touch the power cord with wet hands Do not modify or extend the power cord Do not use an uncertified power outlet Do not plug appliance into a damaged wall outlet Do not put hands feet or other objects into the air vents or bottom of the refrigerator Doing so could result in personal injury or electric shock In the ev...

Page 5: ...rself or allow unqualified personnel to do so Disposal Junked or abandoned refrigerators are dangerous even if they are sitting for only a few days When disposing of the refrigerator remove the packing materials from the door or take off the doors but leave the shelves in place so that children may not easily climb inside If disposing of a refrigerator make sure the refrigerant and insulation foam...

Page 6: ...r plug and contact areas Do not use a wet or damp cloth when cleaning the plug Do not spray water directly on the inside or outside of the refrigerator Do not clean glass shelves or covers with warm water when they are cold They may break if exposed to sudden temperature changes This appliance contains a small amount of isobutane refrigerant R600a which is combustible When transporting and install...

Page 7: ... Panel Displays the icemaker and dispenser modes and the water filter status b Filtered Water and Ice Dispenser Dispenses purified water and ice c SmartPull Handle Easily opens the freezer door d Handle Opens and closes the refrigerator door e Door Button Opens the Door in Door Compartment f InstaView Door in Door The InstaView Door in Door compartment allows for easy access to commonly used food ...

Page 8: ...CAUTION To reduce the risk of scratching the door or breaking the center door mullion make sure that the folding door mullion is folded in before closing the left hand door The door alarm will sound every 30 seconds if the door remains open longer than one minute e Humidity Controlled Crisper Helps vegetables and fruit to stay crisp and controls humidity f Fixed Door Bin Stores chilled food or dri...

Page 9: ...aker NOTE The pad attached to the bottom of the ice bin is designed to reduce the sound of the ice dropping Do not remove the pad m Pullout Drawer Provides extra storage within the freezer compartment n Durabase and Durabase Divider Provides storage for large frozen food items Product Specifications The appearance and specifications listed in this manual may vary due to constant product improvemen...

Page 10: ...ng installation instructions first after purchasing this product or transporting it to another location a Unpacking the Refrigerator b Choosing the Proper Location c Disassembling Assembling d Connecting the Water Line e Leveling and Door Alignment WARNING Connect to potable water supply only ...

Page 11: ...ator Reinstall or adjust shelves as needed Refrigerator shelves are installed in the shipping position Reinstall shelves according to your individual storage needs Choosing the Proper Location Water The refrigerator must be located where a water supply can be connected for the automatic icemaker NOTE The water pressure must be 20 120 psi or 138 827 kPa or 1 4 8 4 kgf cm2 If the refrigerator is ins...

Page 12: ... the doors and drawers Too small of a distance from adjacent items may result in lowered freezing capability and increased electricity consumption charges Allow at least 24 inches 610 mm in front of the refrigerator to open the doors and at least 2 inches 50 8 mm between the back of the refrigerator and the wall Dimension Clearance SRFVC2416S A Depth without Handle 28 3 8 718 mm B Width 35 3 4 908...

Page 13: ...2 in Allen wrench 1 8 in Allen wrench 1 4 in Allen wrench Removing Refrigerator Handles 1 Loosen the set screws a with a 3 32 in Allen wrench and remove the handle 2 If needed loosen the mounting fasteners b that connect the refrigerator door and handle using a 1 4 in Allen wrench and remove the mounting fasteners Assembling Refrigerator Handles 1 If needed reassemble the mounting fasteners a on t...

Page 14: ...andle may come off Tools Needed Phillips screwdriver Flat head screwdriver Removing the Hinge Cover Remove the screws from the hinge cover at the top of the refrigerator Lift the hook not visible located at the bottom of the front side of the cover with a flat head screwdriver Removing the Left Refrigerator Door 1 The water supply is connected to the upper right part of the rear surface of the ref...

Page 15: ...d free of the hinge lever latch e CAUTION When lifting the hinge free of the latch be careful that the door does not fall forward 3 Lift the door from the middle hinge pin and remove the door CAUTION Place the door inside facing up on a nonscratching surface Removing Freezer Drawers The Pullout Drawer located above the freezer drawer is not shown for clarity WARNING Use two or more people to remov...

Page 16: ...r up then pull it straight out 4 Remove the Durabase basket from the rails Remove the screws from the rails at both ends 5 Grip both sides of the drawer and pull it up to remove it from the rails CAUTION Do not hold the handle when removing or replacing the drawer The handle may come off causing personal injury 6 Hold both rails and push them in simultaneously Assembling Freezer Drawers 1 Pull out...

Page 17: ...cks into place 5 Replace the ice bin in the drawer Insert the Durabase basket in the rail assembly Assembling the Right Refrigerator Door CAUTION Install the right side door first 1 Make sure that the plastic sleeve is inserted in the bottom of the door Lower the door onto the middle hinge pin as shown in the figure 2 Fit the hinge a over the hinge lever latch b and slot it into place Rotate the l...

Page 18: ... and slot it into place Rotate the lever c clockwise and fasten the hinge 3 Connect all the wire harnesses and the ground wire 4 Push the water supply lines into the hole on the top case and pull them through the backplate 5 Hold the water supply connection and gently push in the collet d to connect the water supply lines as shown Insert the tube at least 5 8 inch 15 mm into the connector Insert t...

Page 19: ...ss than 2 3 seconds to fill a cup of 7 oz capacity If the water pressure from the reverse osmosis system is less than 20 psi or 138 kPa or 1 4 kgf cm2 takes more than 4 seconds to fill a cup of 7 oz or 198 cc capacity Check to see if the sediment filter in the reverse osmosis system is blocked Replace the filter if necessary Allow the storage tank on the reverse osmosis system to refill after heav...

Page 20: ... the valve location Choose a location for the valve that is easily accessible It is best to connect into the side of a vertical water pipe When it is necessary to connect into a horizontal water pipe make the connection to the top or side rather than at the bottom to avoid drawing off any sediment from the water pipe 3 Drill the hole for the valve Drill a in hole in the water pipe using a sharp bi...

Page 21: ...e tubing to the valve Place the compression nut and ferrule sleeve for copper tubing onto the end of the tubing and connect it to the shutoff valve Make sure the tubing is fully inserted into the valve Tighten the compression nut securely a Saddle Type Shutoff Valve b Compression Nut c Packing Nut d Outlet Valve e Ferrule sleeve 8 Flush out the tubing Turn the main water supply on and flush out th...

Page 22: ...using the instructions below 1 Turn the leveling leg to the left to raise that side of the refrigerator or to the right to lower it It may take several turns of the leveling leg to adjust the tilt of the refrigerator NOTE A flare nut wrench works best but an open end wrench will suffice Do not over tighten 2 Open both doors and check to make sure that they close easily If the doors do not close ea...

Page 23: ...oor is aligned Two snap rings are provided with the unit Turning on the Power After installing plug the refrigerator s power cord into a 3 prong grounded outlet and push the refrigerator into the final position CAUTION Connect to a rated power outlet Have a certified electrician check the wall outlet and wiring for proper grounding Do not damage or cut off the ground terminal of the power plug Pos...

Page 24: ...esive tape from inside the refrigerator and open the refrigerator doors and the freezer drawers for ventilation Connect the power supply Check if the power supply is connected before use Turn off the icemaker Turn off the icemaker if the refrigerator is not yet connected to the water supply NOTE The icemaker water valve may buzz if the icemaker is turned on while the refrigerator is not connected ...

Page 25: ...of the freezer compartment in Celsius C or Fahrenheit F The default freezer temperature is 0 F 18 C Press the Freezer button repeatedly to select a new set temperature from 7 F to 5 F 23 C to 15 C d Refrigerator Indicates the set temperature of the refrigerator compartment in Celsius C or Fahrenheit F The default refrigerator temperature is 37 F 3 C Press the Refrigerator button repeatedly to sele...

Page 26: ...Press the Freezer button repeatedly to toggle between the 3 ICE and 6 ICE modes After 5 seconds of idle time the last mode set will be saved and the display will return to normal NOTE For more ice select the 6 ICE mode For clearer ice select the 3 ICE mode NOTE Display Mode For Store Use Only The Display Mode disables all cooling in the refrigerator and freezer sections to conserve energy while on...

Page 27: ...TE When the refrigerator is in the Power Saving Mode the display remains off until a door is opened or a button is pressed Once on the display remains on for 20 seconds This appliance incorporates an earth connection for functional purposes only Sabbath Mode This feature is only available on some models Using the Sabbath Mode Sabbath mode is used on the Jewish Sabbath and holidays To turn Sabbath ...

Page 28: ...tomer Information Center Do not use the water or ice until the problem is corrected Dispense ice into a glass before filling it with water or other beverages Splashing may occur if ice is dispensed into a glass that already contains liquid Some dripping may occur after dispensing Hold the cup beneath the dispenser for a few seconds after dispensing to catch all of the drops Keep containers at an a...

Page 29: ...producing ice Shaking the ice bin to level the ice within it can reduce this problem CAUTION When handling the ice bin keep hands away from the icemaker tray area to avoid personal injury Storing cans or other items in the ice bin will damage the icemaker Never use thin crystal glasses or containers to collect ice Such containers may chip or break resulting in glass fragments in the ice If the ice...

Page 30: ...or openings and other operating conditions It takes about 12 to 24 hours for a newly installed refrigerator to begin making ice Ice making stops when the in door ice bin is full When full the in door ice bin holds approximately 6 to 8 12 16 oz glasses of ice Foreign substances or frost on the ice detecting sensor can interrupt ice production Make sure the sensor area is clean at all times for prop...

Page 31: ... ice may not be round and clear Following installation or water filter replacement the first few batches of ice may be semicircular or contain air bubbles If the water pressure is less than 20 psi 138 kPa or a reverse osmosis system is used the shape of the ice may vary The ice may look cloudy depending on the water quality in the installation location and the operating conditions Throw away any s...

Page 32: ...nless otherwise noted This prevents food odor and taste transfer throughout the refrigerator For dated products check date code to ensure freshness CAUTION Do not overfill or pack items too tightly into door bins Doing so may cause damage to the bin or personal injury if items are removed with excessive force Do not store glass containers in the freezer Contents may expand when frozen break the co...

Page 33: ...minutes and then package and freeze Cooling hot foods before freezing saves energy Packaging Successful freezing depends on correct packaging When you close and seal the package it must not allow air or moisture in or out If it does you could have food odor and taste transfer throughout the refrigerator and could also dry out frozen food Packaging Recommendations Rigid plastic containers with tigh...

Page 34: ... Door case with the slots on the door and push down until it snaps into place NOTE The Door in Door feature is only available on some models Glide N Serve Using the Glide N Serve This function provides storage space with a variable temperature control that can keep the compartment at a slightly different temperature than the refrigerator section This drawer can be used for large party trays deli i...

Page 35: ...ack half of the shelf Pull the front of the shelf forward to return to a full shelf CAUTION Glass shelves are heavy Use special care when removing them Do not clean glass shelves with warm water while they are cold Shelves may break if exposed to sudden temperature changes or impact Detaching Assembling the Shelf CAUTION Do not clean glass shelves with warm water while they are cold Shelves may br...

Page 36: ...ng the door To access the InstaView Door in Door compartment lightly press the button on the right refrigerator door handle Door in Door This feature is only available on some models The Door in Door compartment allows for easy access to commonly used food items Using the EasyLift Bin Move the EasyLift Bin up and down easily and conveniently as necessary Remove the contents of the bin before raisi...

Page 37: ...ve the desired support and push down until it snaps into place CAUTION Regularly detach and wash the storage bins and shelves they can become easily contaminated by food Do not apply excessive force while detaching or assembling the storage bins Do not use the dishwasher to clean the storage bins and shelves Durabase Using the Durabase The Durabase divider allows you to organize the Durabase area ...

Page 38: ...the time of publication The application is subject to change for product improvement purposes without notice to users Before Using LG ThinQ Application 1 Use a smartphone to check the strength of the wireless router Wi Fi network near the appliance If the distance between the appliance and the wireless router is too far the signal becomes weak It may take a long time to register or fail to install...

Page 39: ...e contained in this product This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the...

Page 40: ...ring the cost of performing such distribution such as the cost of media shipping and handling upon email request to opensource lge com This offer is valid for a period of three years after our last shipment of this product This offer is valid to anyone in receipt of this information Smart Diagnosis Feature This feature is only available on models with the c or d logo Use this feature to help you d...

Page 41: ...er energy usage based on time period Using the Smart Grid Function This feature responds to notification events from your utility company to run high energy consuming tasks during off peak periods when demand is lower These notification events are known as Demand Response signals If the refrigerator receives a Demand Response signal from the utility company the refrigerator will turn on the Grid L...

Page 42: ... Grid mode When you override the Smart Grid function the refrigerator ignores the Demand Response signal and is no longer controlled by the utility company until the next Demand Response signal is sent You can also override the Smart Grid function using the smart phone app LG Open API You can manage Smart Grid features for the LG Smart Refrigerator Please check the detailed specifications on the n...

Page 43: ...eaks For stubborn stains and fingerprints use a few drops of liquid dish soap in water and rinse with hot water before drying Do not use abrasive or harsh cleaners Inside Walls Allow freezer to warm up so the cloth will not stick To help remove odors wash the inside of the refrigerator with a mixture of baking soda and warm water Mix 2 tablespoons of baking soda to 1 quart of water 26 g soda to 1 ...

Page 44: ...issues which will not be covered under the product warranty CAUTION Read and follow Use Instructions before installation and use of this system Installation and use MUST comply with all state and local plumbing codes Do not install if water pressure exceeds 120 psi 827 kPa If your water pressure exceeds 80 psi you must install a pressure limiting valve Contact a plumber if uncertain how to check y...

Page 45: ...t any remaining water from spilling out of the water filter 3 Replace with a new water filter Insert the new filter into the filter head and rotate it clockwise until the arrow on the new filter lines up with the arrow on the filter head Swing the filter back into the compartment 4 Replace the door bin 5 After changing the filter press and hold the Water Filter button for three seconds to reset th...

Page 46: ...0 00 Nominal Particulate Class I 2 0 5 to 1 0 μm 12 000 00 0 pts mL At least 10 000 particles mL 99 80 24 000 pts ml N A 2 85 00 Asbestos 180 MFL 107 to 108 MFL fibers greater than 10 μg Lin length 99 00 1 MFL N A 2 99 00 Atrazine 8 5 μg L 9 0 μg L 10 94 10 0 500 μg L 3 0 μg L NA Benzene 15 0 μg L 15 0 μg L 10 96 60 0 510 μg L 5 0 μg L NA Carbofuran 74 0 μg L 80 0 μg L 10 98 30 1 258 μg L 40 μg L ...

Page 47: ...0 ng L 1400 40 ng L 98 40 25 60 ng L 200 ng L NA DEET 1600 ng L 1400 40 ng L 97 10 46 40 ng L 200 ng L NA Trimethoprim 170 ng L 140 40 ng L 96 80 5 44 ng L 20 ng L NA Linuron 160 ng L 140 40 ng L 96 60 5 44 ng L 20 ng L NA Phenytoin 200 ng L 200 40 ng L 94 80 10 40 ng L 30 ng L NA Ibuprofen 400 ng L 400 40 ng L 94 50 22 00 ng L 60 ng L NA Naproxen 140 ng L 140 40 ng L 96 10 5 46 ng L 20 ng L NA Es...

Page 48: ...pressing Q Why do I hear a buzzing noise from my refrigerator periodically A This may happen if you do not have a water source attached to your refrigerator and the icemaker is turned on If you do not have a water source attached to the back of the refrigerator you should turn the icemaker off Q Why does the icemaker tray look crooked A This is a normal part of the icemaker cycle The icemaker tray...

Page 49: ...to OFF some models Turn the control ON Refer to the Setting the Controls section for proper temperature settings Refrigerator is set to Demo Mode Demo Mode allows the lights and control display to work normally while disabling cooling to save energy while the refrigerator is on the showroom floor See the FAQs section of this manual for instructions on how to disable Demo Mode Refrigerator is in th...

Page 50: ... of time warm humid air enters the compartment This raises the temperature and moisture level within the compartment To lessen the effect reduce the frequency and duration of door openings Doors are not closed correctly See the Doors will not close correctly or pop open section Weather is humid Humid weather allows additional moisture to enter the compartments when the doors are opened leading to ...

Page 51: ... are blocked Cold air circulates from the freezer to the fresh food section and back again through air vents in the wall dividing the two sections Locate air vents by using your hand to sense airflow and move all packages that block vents and restrict airflow Rearrange items to allow air to flow throughout the compartment Doors are opened often or for long periods of time When the doors are opened...

Page 52: ...ter supply pressure The water pressure must be between 20 and 120 psi 138 and 827 kPa on models without a water filter and between 40 and 120 psi 276 and 827 kPa on models with a water filter If the problem persists it may be necessary to contact a plumber Reverse osmosis filtration system is used Reverse osmosis filtration systems can reduce the water pressure below the minimum amount and result ...

Page 53: ...the minimum amount and result in icemaker issues Refer to the Connecting the Water Line section Ice has bad taste or odor Water supply contains minerals such as sulfur A water filter may need to be installed to eliminate taste and odor problems NOTE In some cases a filter may not help It may not be possible to remove all minerals odor taste in all water supplies Icemaker was recently installed Ice...

Page 54: ...s empty It may take up to 24 hours for each compartment to reach the desired temperature and for the icemaker to begin making ice Make sure that the shutoff arm sensor is not obstructed Once the ice supply in the bin has been completely exhausted it may take up to 90 minutes before additional ice is available and approximately 24 hours to completely refill the bin Problem Possible Cause Solution W...

Page 55: ...ress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF Tubing connecting refrigerator to house supply valve is kinked The tubing can kink when the refrigerator is moved during installation or cleaning Resulting in reduced water flow Straighten or repair the water supply line and arrange it to prevent future kinks The house water supply is not connected the valve is not t...

Page 56: ...ced Remove and replace the doors according to the Removing and Replacing Refrigerator Handles and Doors section Refrigerator is not leveled properly See Door Alignment in the Refrigeration Installation section to level refrigerator Doors are difficult to open The gaskets are dirty or sticky Clean the gaskets and the surfaces that they touch Rub a thin coat of appliance polish or kitchen wax on the...

Page 57: ...rculating air through the refrigerator and freezer compartments Normal Operation Air is being forced over the condenser by the condenser fan Normal Operation Gurgling Refrigerant flowing through the cooling system Normal Operation Popping Contraction and expansion of the inside walls due to changes in temperature Normal Operation Sizzling Water dripping on the defrost heater during a defrost cycle...

Page 58: ...ing the appliance The wireless network name SSID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with your Inter...

Page 59: ... absent valid proof of purchase EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY UNDER NO CIRCUMSTANCES SHALL LG OR ITS U S DISTRIBUTORS DEALERS BE LIABLE FOR ANY INDIRECT INCIDENTAL CONSEQUENTIAL SPECIAL OR PUNITIVE DAMAGES INCLUDING WITH...

Page 60: ...es associated with normal operation Products used for other than normal and proper household use e g commercial or industrial use offices and recreational facilities or vehicles or contrary to the Product owner s manual Costs associated with removal and reinstallation of the Product for repairs Replacement of light bulbs filters or any consumable parts The removal and reinstallation of the Product...

Page 61: ...well as a copy of this provision to the AAA in the manner described in the AAA Rules You must also send a copy of your written demand to LG at LG Electronics USA Inc Attn Legal Department Arbitration 111 Sylvan Avenue Englewood Cliffs NJ 07632 If there is a conflict between the AAA Rules and the rules set forth in this section the rules set forth in this section will govern This arbitration provis...

Page 62: ...one a your name and address b the date on which the product was purchased c the product model name or model number and d the serial number the serial number can be found i on the product or ii online by accessing https www lg com us support repair service schedule repair continued and clicking on Find My Model Serial Number You may only opt out of the dispute resolution procedure in the manner des...

Page 63: ...MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND NO REPRESENTATIONS SHALL BE BINDING ON LGECI LGECI DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE UNDER NO CIRCUMSTANCES SHALL LGECI THE MANUFACTU...

Page 64: ...are not approved authorized by LGECI Replacement of the water filter cartridge due to water pressure that is outside the specified operating range or due to excessive sediment in the water supply Damage or failure caused by transportation and handling including scratches dents chips and or other damage to the finish of the Product unless such damage results from defects in materials or workmanship...

Page 65: ... combined or consolidated with a dispute involving any other person s or entity s product or claim More specifically without limitation of the foregoing except to the extent such a prohibition is not permitted at law any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action Instead of arbitration either party may bring an individual action...

Page 66: ... out of this dispute resolution procedure If you opt out neither you nor LG can require the other to participate in an arbitration proceeding To opt out you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser s purchase of the product by either i sending an e mail to optout lge com with the subject line Arbitration Opt Out or ii calling 1 800 980 297...

Page 67: ...67 Memo ...

Page 68: ...LG Customer Information Center Register your product Online www lg com For inquiries or comments visit www lg com or call 1 800 243 0000 U S A 1 888 542 2623 CANADA ...

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