LG Pro:Centric 43UT570H Setup Manual Download Page 32

Page: 32 / 98

206-4341

Ez Download Utility (Cont.)

(Continued from previous page)

3. If the TV is currently in Pass-through Mode, you would like to transfer (import) a “.tlx” file to the

TV via the Ez Download utility, and you intend to use the TV Zoning feature, set the appropriate

TV Zone # in the TV at this time. See Reference section, “Using the TV Zoning Feature,” for

further information.

Note: In order for the proper TV Zone profile data to be applied, the appropriate TV

Zone # must be set in the Target TV BEFORE you continue with the Ez Download

utility.

4. Insert the USB memory device with the appropriate file(s) into the TV’s USB port.

5. To access the TV Manager from the TV menus:

• Press

MENU SETTINGS

on the Installer Remote to display the TV setup menus (TV is in

Pass-through Mode) or the Function Menu (TV is not in Pass-through Mode).

• If the Quick Settings Menu is displayed at the left of the screen (i.e., the TV is in Pass-through

Mode), select the

All Settings

menu icon and press

to access the advanced TV setup

menus.

• Use the arrow navigation keys to select/highlight either the

General

menu icon from the TV

setup menus or the

Safety

menu icon from the Function Menu. Then, press the number “

”

key a total of seven times.

Note:

Ez Download is always selected by default when you initially access the TV Manager.

Also note that Diagnostics is for service use only.

TV MANAGER

USB 1:

Device Name

Select the desired option below.

USB DEVICE

DIAGNOSTICS: ON

Ez Download

Data Cloning

Image Download

Software Update

6. If it is not currently selected, use the arrow keys to select

Ez Download

, and then press

In the Ez Download screen, a list of files/file types is displayed on the left. Remember that

boot logo image, TV software (CPU), and PTC software files must be stored in the LG_DTV

folder and Clone/Configuration (.tlx) files must be stored in the root directory on the USB device.

(Continued on next page)

Summary of Contents for Pro:Centric 43UT570H

Page 1: ...Custom Master TV Setup pages 46 48 Cloning Procedures pages 49 54 EXPERIENCED INSTALLER Commercial Mode Setup Guide Note Selected features shown in this guide may not be available on all models Lodging Guest Interactive Pro Centric TVs Copyright 2019 LG Electronics U S A Inc P N 206 4341 Rev B ...

Page 2: ...pment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instr...

Page 3: ... unplug it discontinue use of the appliance and have the cord replaced with an exact replacement part by an authorized servicer Protect the power cord from physical or mechanical abuse such as twisting kinking or pinching or being closed in a door or walked upon Pay particular attention to plugs wall outlets and the point where the cord exits the appliance Do not use a damaged or loose power cord ...

Page 4: ...uctions 28 Do not install this product on a wall if it could be exposed to oil or oil mist This may damage the product and cause it to fall 29 Do not allow an impact shock or any objects to fall into the product and do not drop objects onto the screen 30 Do not touch the ventilation openings as they may become hot while the TV is operating This does not affect the perfor mance of the product or ca...

Page 5: ...enu 35 Navigating Within the Installer Menu 36 Modifying Installer Menu Settings 36 Exiting the Installer Menu and Activating Settings 36 Detailed Descriptions of Installer Menu Items 39 Custom Master TV Setup 46 48 Before You Begin 46 Clonable TV Setup Menu Features 46 Custom Master TV Setup Procedure 47 Cloning Procedures 49 54 Exporting a Clone File 49 Importing a Clone File 51 Cloud Configurat...

Page 6: ...ble Connections __ Make all rear jack panel connections as appropriate Commercial Mode Setup __ Complete appropriate procedures as described in this document for Commercial Mode operation Pass through Mode This mode allows you to configure individual TVs for Pro Centric and or FTG Mode via CPU operation This mode also allows external control via either the GAME CONTROL MPI port or the TLT RS 232C ...

Page 7: ...TVs Installer Menu item 118 POWER SAVINGS controls the power circuitry for both the embedded b LAN module and the GAME CONTROL MPI port therefore to ensure that the GAME CONTROL MPI port circuitry is powered thus enabling MPI communication Installer Menu item 118 POWER SAVINGS must be set appropriately See Installer Menu item descriptions as well as Reference section b LAN Setup Overview for furth...

Page 8: ...B memory device tlx file The file may be either a Clone file see Cloning Procedures on pages 49 to 54 or an FTG Configuration file see Cloud Configuration Tool Overview on pages 55 to 60 Remote Configure all UT570H UT577H TVs at the site using a Pro Centric server head end device Example PCS400R Refer to the Pro Centric Server Admin Client User Guide for further information FTG Mode via EBL This m...

Page 9: ... Factory Defaults on the TV s for further information Pages 55 to 60 provide overviews of the utilities that comprise the Cloud Configuration Tool Refer to the Cloud Configuration Tool User Guide for further information on the Cloud Configuration Tool Refer to the Free To Guest FTG Device Configuration Application User Guide for information on the FTG Device Configuration Application Remote Manage...

Page 10: ... create and edit the Pro Centric Direct Channel Map while the TV Configuration utility in conjunction with a Clone tlx file loaded on a server carousel enables you to make changes to TV Installer Menu and or Setup Menu settings If it becomes necessary to restore the TV to Pass through Mode it is possible to do so See Reference section Restoring Factory Defaults on the TV s for further information ...

Page 11: ...t provides a channel list with channel icons An electronic program guide EPG is an optional feature that displays up to three days of programming information viewable by channel and time Video spooling that enables the hotel to deliver a video file to guest TVs for promotion and information purposes In addition to the those indicated above the Pro Centric Direct HTML application also offers the fo...

Page 12: ...12 206 4341 Pro Centric Operation Cont Example Pro Centric Java GEM Application Portal Example Pro Centric Direct HTML Application Portal ...

Page 13: ... Mode via CPU using a Clone Configuration tlx file stored on a USB memory device The tlx file incorporates FTG Installer Menu settings including Installer Menu items 098 PRO CENTRIC and 119 DATA CHANNEL which are used to set up the TV s Pro Centric features TV in Pass through Mode If the First Use Wizard has been exited and the TV is in Pass through Mode either Set Installer Menu items 098 PRO CEN...

Page 14: ... Pro Centric features The Installer Menu Pro Centric server settings can be configured using one of the methods described below TV in Factory Default State When the TV is in a factory default state LG s First Use Wizard provides automated or manual options for configuring the TV s Pro Centric server settings See First Use Wizard on pages 16 to 17 for further information The First Use EZ Manager Wi...

Page 15: ...ile to the Target TV Refer to the Application Tuning Mode Pro Centric Direct overview on pages 9 to 10 for further information on Pro Centric Direct operation and configuration To transfer the Clone file remotely use the appropriate utilities in the Pro Centric Direct Admin Client to upload the Clone file to the Pro Centric server and set up its distribution to the Target TV s at the site See also...

Page 16: ...to access the IP Environment Menu to set up network features of the TV including Pro Centric features See IP Environment Setup on pages 61 to 65 for further information Caution Do NOT unplug the TV power cord or remove the antenna cable or if applicable the LAN cable during the configuration process as doing so will interrupt the current step and may corrupt the configuration data Before You Begin...

Page 17: ...tion To access the IP Environment Menu select highlight IP Environment Settings and then press OK Then select START and press OK to continue See IP Environment Setup on pages 61 to 65 for further information To exit the First Use Wizard select highlight the EXIT button at the bottom of the screen and then press OK In the exit confirmation screen select EXIT and then press OK once more on the Insta...

Page 18: ...d then press OK Then use the up down arrow keys to select the applicable value from the drop down list of options for the selected field When you are ready to continue use the arrow keys on the Installer Remote to select NEXT and then press OK Note The Country field is inaccessible grayed out because these models are only available in the US Also if you allow the wizard to progress without specify...

Page 19: ...ns e Optional If required you can edit the IP data for this TV as follows De select the Automatically Assign IP Address checkbox under Advanced Options For each data entry field Use the arrow keys on the Installer Remote to select the field and press OK You can use the number keys on the Installer Remote to direct enter numeric values or use the arrow keys to select the appropriate alphanumeric ch...

Page 20: ...u See additional information below X This wizard will continue automatically in 10 seconds 03 BACK DONE CHANNEL TUNING CHANNEL TUNING If you intend to run Channel Tuning first select the tuning band you would like to use Select the tuning band you would like to use Cable Standard As indicated above the IP Environment Menu is always launched after the Basic Settings Wizard is complete and once Chan...

Page 21: ...ific configuration purposes select the ZONE ROOM NUMBER option from this screen and set the appropriate TV Zone in the TV BEFORE you continue with additional configuration TV CONFIGURATION OPTIONS To configure the TV for Pro Centric operation select NEXT Complete initial download of maintenance E Z Installation files To set the optional Zoning feature select ZONE ROOM NUMBER To configure the TV us...

Page 22: ...ownloaded during the daily update event per Installer Menu item 121 setting To set the Zoning feature on the TV select ZONE ROOM NUMBER See Zone and Room Number Assignments below for further information To configure the network settings of the TV select NETWORK SETTINGS See Network Settings on pages 23 to 24 for further information To access the TV Manager USB download options select USB CONFIGURA...

Page 23: ... use the Left Right arrow keys to select the applicable label Room Number Allows you to specify the number of the room up to 16 characters in which the TV is located To enter a room number navigate to the Room Number field and press OK You can then use the number keys on the Installer Remote to direct enter a room number or you can use the arrow keys to select the appropriate alphanumeric characte...

Page 24: ...nter from the virtual keyboard and then press OK on the Installer Remote Note For IPv4 you must use the dot key from the virtual keyboard to separate each octet of an IP address For IPv6 you must use the colon key from the virtual keyboard to separate each group of an IP address 6 When you are ready to continue use the arrow keys to select BACK and then press OK on the Installer Remote to return t...

Page 25: ...ou can create a procentric local DNS entry with the Pro Centric server s IP address Also the Pro Centric server s port number must be set to 80 to allow the automated Pro Centric IP configuration via the EZ Manager to find the server Once the Pro Centric data channel is found a Pro Centric Server Was Found screen will be displayed and the Pro Centric Application Mode is determined the wizard will ...

Page 26: ...ou can also manually turn off or reboot the TV If desired select TURN OFF or REBOOT respectively and then press OK on the Installer Remote Manual Pro Centric Configuration 1 With the Searching for Pro Centric Server screen on display use the Left Right arrow keys on the Installer Remote to select MANUAL PRO CENTRIC at the bottom of the screen and then press OK In the Pro Centric Manual Configurati...

Page 27: ...ONFIGURATION Pro Centric Mode Media Type Server Address IP Type IP Address IP Port X IP Server Not Found BACK SEARCH CONFIGURATION ONLY IP IP Address IPv4 04 Pro Centric Manual Configuration Screen with IP Media Fields RF Configuration a In the Media Type field use the Left Right arrow keys to select RF b In the Data Channel field use the Left Right arrow keys to select the RF channel number that ...

Page 28: ...lect Enter from the virtual keyboard and then press OK on the Installer Remote Note For an IPv6 IP address you must use the colon key from the virtual keyboard to separate each group d Enter the Pro Centric server port number in the IP Port field The port number must match the port number that is set in the Pro Centric server 4 Once all fields are completed as required you have two options To save...

Page 29: ... a folder named LG_DTV in the root directory of the USB memory device Clone Configuration tlx files should simply be stored in the root directory of the USB device The procedure below assumes the desired file s is are already loaded onto the USB device For further information on the TV Manager USB download options and file requirements and or for information on creating Clone Configuration tlx fil...

Page 30: ...low USB DEVICE DIAGNOSTICS ON Ez Download Data Cloning Image Download Software Update 3 Select the appropriate option from the TV Manager and initiate the desired download s update s Download update progress will be displayed on the screen Do NOT remove the USB device while downloads updates are in progress When the process is complete the TV will reboot Upon restart depending on the type of downl...

Page 31: ...o in the procedure below When creating files to be downloaded avoid using special characters etc in filenames Refer to Custom Master TV Setup on pages 46 to 48 for information on creating a Clone tlx file and or refer to Creating an FTG Configuration File on pages 55 to 57 for information on creating an FTG Configuration tlx file for FTG Mode via CPU configuration See Reference section Downloading...

Page 32: ...enu is displayed at the left of the screen i e the TV is in Pass through Mode select the All Settings menu icon and press OK to access the advanced TV setup menus Use the arrow navigation keys to select highlight either the General menu icon from the TV setup menus or the Safety menu icon from the Function Menu Then press the number 7 key a total of seven times Note Ez Download is always selected ...

Page 33: ... use the arrow keys to select the desired file Note The utility will only allow you to select one of each file type for downloading For example if there are two files in the Ez Download Import Clone File list you can only select one or the other of those two files Note The initial default value for each file type is None After the Ez Download utility is run a file is automatically created and stor...

Page 34: ...ess When the Ez Download process is complete an overview of the results will briefly be displayed and then the TV will reboot 10 Remove the USB memory device and verify that the appropriate configuration download s update s is are resident on the TV Note If you updated the TV configuration with a Clone Configuration file upon restart the TV tunes according to the Start Channel setting in the Insta...

Page 35: ...d then press the Installer Menu entry sequence e g 9 8 7 6 OK to access the Installer Menu Note The default Installer Menu entry sequence is 9876 however if Installer Menu item 000 INSTALLER SEQUENCE has been modified the entry sequence may be one of three additional options See Installer Menu detailed descriptions for further information The Installer Menu opens with item 000 INSTALLER SEQ 000 No...

Page 36: ...ting on the next page for an overview of the available Installer Menu items including their item numbers functions value ranges and default values To change an Installer Menu item value use the Left Right arrow keys on the Installer Remote to select the appropriate value or direct enter a valid value To save the new setting press OK once on the Installer Remote If you have additional items to modi...

Page 37: ...etermines the number of Parental Control blocking hours that can be set in the Function Menu 023 CAPTION LOCK 0 1 0 Set to 1 to retain the caption setting selected before the TV was turned OFF 028 CH OVERIDE 0 1 1 If set to 0 users can only tune to channels that are included in the PTC Channel Map See detailed descriptions 029 REMAP AUX INPS 0 1 0 Set to 1 to remap the PTC s direct tune channels f...

Page 38: ...ns 094 SAP MENU EN 0 1 1 Set to 1 to enable the SAP feature in the Function Menu 096 DEF ASP RATIO 0 4 2 Selects the default aspect ratio See detailed descriptions 097 AUDIO OUTPUT 0 9 7 Set as required in accordance with external audio equipment connected to the TV See detailed descriptions 098 PRO CENTRIC 0 2 3 0 Set to 0 to disable the Pro Centric application Set to 2 for GEM Java Application M...

Page 39: ...V will be configured with a resident application Instant ON without reboot The TV will not reboot to check for and download updates at turn OFF with the following exception the first time the TV is turned OFF after this item is set to 3 or 19 the TV will reboot and initiate an update event Data Channel Auto Search and or check for and download of updates see also paragraph below This setting is re...

Page 40: ...l high enough to disturb others The value range is 0 to 63 with 63 as the default which gives the user the full range of volume control if item 008 MIN VOLUME is set to 0 It is recommended to set the same value on every TV Note The maximum volume level cannot have a value setting lower than the minimum volume level described above 010 MUTE DISABLE Enables or disables the sound Mute function If set...

Page 41: ... the Installer Menu HDMI inputs will be detected by SIMPLINK but the Auto Input s Sensing Feature will not function 042 AUTO INPUTS Determines the Aux inputs for which auto sensing is enabled Set to 0 to disable auto sensing for all available inputs Set to 255 to enable auto sensing for all available inputs For information on options for individual input settings see Reference section Auto Input s...

Page 42: ... the TV auto matically tunes to the specified Start Channel Note This item is not available in the Installer Menu when item 004 STRT CHANNEL is set to 255 078 UPN MSB UPN Most Significant Byte User programmable number most significant byte readable by MPI command Note Not linked to serial number 079 UPN MSB 1 UPN Most Significant Byte 1 User programmable number most significant byte 1 readable by ...

Page 43: ...s the aspect ratio to be set as default each time the TV is turned ON 0 Set By Program 1 4 3 2 16 9 default 3 Just Scan 4 Zoom Note See also item 106 ASP RATIO LOCK This item i e item 096 is not available in the Installer Menu when item 106 is set to 1 097 AUDIO OUTPUT Determines availability and signal type level fixed speaker variable speaker or fixed line level amplifier of the audio output to ...

Page 44: ...OL MPI port are not powered Note that the TV must be turned ON in order to communicate with the embedded b LAN module for configuration and control when POWER SAVINGS is set to 3 If POWER SAVINGS is set to 1 the b LAN module is always powered Similarly if MPI communication is required for external MPI control POWER SAVINGS should be set to 1 so that the GAME CONTROL MPI port circuitry is always po...

Page 45: ...2 AM hour if the TV clock is set or after two hours of elapsed time from when AC power was applied if the TV clock is not set Also in this case a fixed update time minute from 0 to 59 that has been assigned to each TV is used The intention of this feature is to prevent all of the installed TVs from performing updates at the same time however note that in installations that have a large quantity of...

Page 46: ...lone tlx file comprises Installer Menu settings IP Environment Menu settings with the exception of unique TV attributes and settings and all TV sources analog digital AV HDMI etc clonable setup menu settings See also Clonable TV Setup Menu Features list below If the tlx file either a Clone or FTG Configuration file to be imported on the Target TV s contains an FTG Channel Map the Target TV s will ...

Page 47: ...er Installer Menu items that affect your TV programming network to the required configuration For example enable disable Aux inputs set a Start Channel etc d After you have adjusted all Installer Menu item settings as required and if you do not need to configure any IP Environment settings see note below press OK once on the Installer Remote to save your changes then press OK again to exit the men...

Page 48: ...get TV for FTG Mode via CPU configuration depending on the types of channels included in the Channel Map you may have the option to select either logical or physical channel tuning For either selection the channel sequence will be based on the order in which the channels appear in the FTG Channel Map You can view and or edit the channel sequence in the Cloud Configuration Tool as required a Use th...

Page 49: ... importing the exported file will result in the Target TV s being configured for FTG Mode via CPU If you intend to use the TV Zoning feature make sure to set the appropriate TV Zone as described in Reference section Using the TV Zoning Feature BEFORE performing the procedure below It is not possible to clone a Master TV s clock Either set a Target TV s clock manually or use the Auto Clock setting ...

Page 50: ...t the desired option below USB DEVICE DIAGNOSTICS ON Ez Download Data Cloning Image Download Software Update 6 Use the arrow keys to select Data Cloning and then press OK 7 With the Data Cloning screen on display key in the following number sequence on the Installer Remote 9 8 7 6 This will provide access to the Export Clone File option in the TV Manager see example below 8 Use the Up Down arrow k...

Page 51: ...lly assigned in ascending order starting with 0 zero to the physical RF channels of the TV channel lineup to create an FTG Channel Map See also note below Note If the exported Clone file is to be used for FTG Mode via CPU configuration i e it contains an FTG Channel Map it is highly recommended that you open the file in the Cloud Configuration Tool BEFORE transferring importing the file to any Tar...

Page 52: ...TG Channel Map has been assigned a physical RF channel or an Aux input the latter designated by 130 0 through 137 0 see also Reference section TV Aux Input Configuration Note When you import the FTG Configuration file on the Target TV s you will have the option to select either logical or physical channel tuning If you select physical channel tuning the physical RF channels and Aux inputs in the F...

Page 53: ...n Pass through Mode or the Function Menu TV is already in FTG Mode 6 TV in Pass through Mode only From the Quick Settings Menu displayed at the left of the screen select the All Settings menu icon and press OK to access the advanced TV setup menus 7 Use the arrow navigation keys to select highlight either the General menu icon from the TV setup menus or the Safety menu icon from the Function Menu ...

Page 54: ...yed on the screen This process may take a few minutes Do NOT remove the USB device while importing is in progress When the import process is complete an Import Clone File is completed pop up message will briefly be displayed on the screen and then the TV will reboot 12 Remove the USB memory device from the Target TV and verify that the appropriate configuration is now resident on the Target TV Not...

Page 55: ...FTG Configuration tlx file that can be used to configure the TV for FTG Mode via CPU The Cloud Configuration Tool provides options both for advanced and new users If you are not familiar with the steps to create an FTG Configuration file you may choose a Wizard Setup that will guide you through the process of creating a new file Refer to the Cloud Configuration Tool User Guide for further informat...

Page 56: ...ate you may view and or base the new FTG Configuration file on an existing FTG Configuration tlx file Click on the BROWSE button at the right of the Find File to Upload field and select double click on the desired tlx file Then click on the UPLOAD button below the Find File to Upload field Once the file is successfully uploaded the Find File to Upload field is replaced with a Loaded From File summ...

Page 57: ...r Menu profile s and if applicable Setup Menu profile s you created or added in the previous steps Review and edit the FTG Configuration List as necessary Note If you need to edit the Channel Map or an Installer Menu profile double click on the desired item to access the Channel Map page or the Installer Menu page as applicable When you return to the File Manager page the FTG Configuration List is...

Page 58: ... contained in uploaded FTG Configuration tlx file Users may choose to copy some or all of this data to the FTG Configuration List Data to be saved in the FTG Configuration tlx file This data may include contents transferred from an uploaded file and or Channel Map Installer Menu contents created or modified in the Cloud Configuration Tool Cloud Configuration Tool menu bar provides access to all ut...

Page 59: ...etup only Cloud Configuration Tool menu bar provides access to all utilities Wizard Setup only Proceed to next step Enter a logical channel number Select a channel icon select No Logo if applicable and or enter a custom channel label Assign the RF Major and Minor channel numbers and PLP ID for the channel Set channel attributes Check select Encrypted OSD or Blank Video Set Zone restriction s per c...

Page 60: ... available within each category tab Load default Installer Menu for selected model Assign Zone as applicable Once you click on CREATE PROFILE this Installer Menu profile will be listed under the Installer Menu Profile List and Installer Menu items will be displayed on the lower half of the page Installer Menu profiles to be included in the FTG Configuration tlx file The currently active profile is...

Page 61: ...u to set additional items 1 Use the Installer Remote to access the Installer Menu see Accessing the Installer Menu on page 35 for further information 2 Navigate to Installer Menu item 119 DATA CHANNEL and press 2 5 3 MENU SETTINGS to launch the IP Environment Menu Use the Up Down arrow keys on the Installer Remote to select the desired menu option and then press OK Refer to the following sections ...

Page 62: ...elect the Set Automatically checkbox as required A checkmark indicates that Automatic configuration is enabled To manually edit the IP data for each data entry field Use the arrow keys on the Installer Remote to select the field and press OK You can use the number keys on the Installer Remote to direct enter numeric values or use the arrow keys to select the appropriate alphanumeric characters as ...

Page 63: ...he Media Type has already been set in the EZ Manager Wizard the specified value will be reflected in this field 3 Refer to the appropriate subsection s below to configure the TV s Pro Centric settings to match those of the Pro Centric server While the Pro Centric application itself is an additional feature see step 4 the appropriate Pro Centric server configuration must be completed to enable TV E...

Page 64: ...Installer Menu to 253 You cannot alter this setting unless you revert Media Type to RF Also it is not possible to direct enter 253 in the Installer Menu a The Server Address field provides the option to specify the domain name of the Pro Centric server instead of the server s IP address Select highlight the Server Address field and press OK on the Installer Remote Then use the Up Down arrow keys t...

Page 65: ...wakes the TV once daily to check for and if applicable download updates from the Pro Centric server See Installer Menu item 121 UPDATE TIME HR description on page 45 for additional information on Wake For Update functionality Select highlight the Update Event field and press OK on the Installer Remote to toggle the setting as required When Update Event is enabled an Update Time field is displayed ...

Page 66: ...below and connect the RJ45 Control cable from the RJP cable bundle to the RJP port on the TV s rear jack panel Then connect HDMI and Composite Video Audio connectors as applicable for the cable bundle Reference Remote Jack Pack TV Connections Setup AVIN AudioIn ANTENNA CABLE IN RESET UPDATE TV LINKCFG OPTICAL DIGITAL AUDIO OUT RS 232C IN CONTROL SERVICE GAME CONTROL MPI IN 1 SPEAKEROUT LINEOUT SER...

Page 67: ...cally display an Update TV Software screen and if the file contains a later version of software than is currently running on the TV you can start the software update from this screen select UPDATE and press OK Otherwise you can exit the screen select CANCEL and press OK and access the TV Manager as described below 1 Turn ON the TV and then insert the USB memory device into the TV s USB port 2 Pres...

Page 68: ...t version of TV or PTC software The following example illustrates an Update TV Software screen X 01 SOFTWARE UPDATE USB 1 Device Name Select the file to download and then select UPDATE Update TV Software Update PTC Software Current TV Software Version version filename epk Version version filename epk Version version filename epk Version version UPDATE 7 Use the arrow keys to select highlight the u...

Page 69: ...oot logo image file must be stored in a folder named LG_DTV in the root directory of the USB memory device Ensure the USB device has been formatted with FAT format Download the Boot Logo Image 1 Turn ON the TV and then insert the USB memory device into the TV s USB port 2 Press MENU SETTINGS on the Installer Remote to display the TV setup menus TV is in Pass through Mode or the Function Menu TV is...

Page 70: ...k identifies a selected file See also image guidelines at the beginning of this section 7 When you are ready to download the image file select DOWNLOAD on the screen and then press OK on the Installer Remote Download progress will be displayed on the screen Do NOT remove the USB device until the image download is complete When the download process is complete a Complete message will be displayed o...

Page 71: ...7 6 33 50 58 4 35 63 0 35 81 0 38 95 3 41 40 51 9 43 55 9 42 70 8 46 82 0 49 30 46 0 49 49 5 49 61 4 53 69 7 57 20 39 3 57 42 2 56 50 7 61 55 9 65 10 33 3 63 35 7 63 41 4 68 43 7 73 1 27 3 70 29 3 70 32 0 76 33 4 79 Item 099 Back Lighting Dynamic 43UT570H 49UT570H 55UT570H 65UT570H Power Consumption Watts Percent Savings Power Consumption Watts Percent Savings Power Consumption Watts Percent Savin...

Page 72: ...2 3 27 124 1 27 50 85 6 31 93 4 33 113 5 33 40 77 5 38 83 7 40 101 6 40 30 70 1 44 75 0 46 90 7 47 20 61 8 50 65 4 53 78 4 54 10 54 1 57 56 8 59 67 8 60 1 46 5 63 48 4 65 56 2 67 Item 099 Back Lighting Dynamic 49UT577H 55UT577H 65UT577H Power Consumption Watts Percent Savings Power Consumption Watts Percent Savings Power Consumption Watts Percent Savings 200 125 2 0 139 8 0 170 0 0 190 116 7 7 128...

Page 73: ... Menu Item 029 REMAP AUX INPS 1 Aux Input Input Mode Item Function Value Enable Bit Label Value Value Description 131 0 91 0 AV Rear CV 39 REAR AUX EN 1 1 Rear Video Aux 1 0 VIDEO 1 132 0 92 0 HDMI 2 DTV 91 HDMI2 ENABLE 1 2 S Video Rear 2 0 VIDEO 5 PC 2 2 COMPUTER 133 0 93 0 HDMI 1 DTV 35 HDMI1 ENABLE 1 3 Front Computer 3 0 VIDEO 3 PC 2 2 COMPUTER 135 0 95 0 HDMI 3 DTV 92 HDMI3 ENABLE 1 5 NTSC Rea...

Page 74: ...r Menu item 118 POWER SAVINGS to 1 so that the GAME CONTROL MPI port circuitry is always powered Caution POWER SAVINGS should NEVER be set to 7 This setting is intended for factory use only The b LAN module is internal to the TV It allows hotel institution head end equipment with b LAN technology to communicate via the institution s RF distribution system with the TV for configuration and control ...

Page 75: ...tware is available online at www lg com us business display solutions ftg Note If the TV CPU is already in FTG Mode you cannot use this procedure to make changes to the FTG Channel Map and FTG Installer Menu settings Refer to FTG Mode information on pages 7 to 9 for further details If the preceding condition applies but you wish to switch the TV to FTG Mode via EBL see Reference section Restoring ...

Page 76: ...the EBL firmware version and release date 7 Read the current FTG Installer Menu settings from the EBL using the FTG Installer Menu Configuration Utility Note When you Read the settings from the EBL a pop up notice will be displayed see example below to indicate that the chassis ID of this model is unknown and so a generic Installer Menu profile will be loaded Click OK to dismiss the pop up window ...

Page 77: ...code consists of eight characters that identify the Aux input s for which auto sensing is enabled The following table identifies the Installer Menu text code input for each Aux input that is available on the UT570H UT577H TV models The table also identifies the Installer Menu item associated with each Aux input Remember that in order for auto sensing to be enabled for an input that input must also...

Page 78: ...Enabled DD5XXXX0 064 Disabled Enabled Disabled Disabled D6DXXXXD 065 Enabled Enabled Disabled Disabled D6DXXXX0 096 Disabled Enabled Disabled Enabled D65XXXXD 097 Enabled Enabled Disabled Enabled D65XXXX0 128 Disabled Disabled Enabled Disabled 7DDXXXXD 129 Enabled Disabled Enabled Disabled 7DDXXXX0 160 Disabled Disabled Enabled Enabled 7D5XXXXD 161 Enabled Disabled Enabled Enabled 7D5XXXX0 192 Dis...

Page 79: ...ensing Hierarchy Priority Video Audio 1st Highest Digital Video In Audio In 3 5mm 2nd PC Video In Audio In L R 3rd Video In Digital Video In RJP Legacy Models RJP 101M RJP 101ML RJP 110F RJP 110FW RJP 110W RJP 110WBR RJP 110S RJP 120G RJP 120T RJP 201B 202B RJP Scaler Models RJP 301B ...

Page 80: ...rough Mode at one time However both options require that you create a Restore_Pass through_Mode tlx file i e an FTG Configuration file with no data Refer to the Cloud Configuration Tool User Guide for further information Using a USB memory device import a Restore_Pass through_Mode tlx file to the TV Refer to Importing a Clone File on pages 51 to 54 for further information on the import procedure I...

Page 81: ...n Tool Refer to the Cloud Configuration Tool User Guide for further information FTG Installer Menu Profile Zone Assignments The Cloud Configuration Tool Installer Menu web page enables you to create multiple Installer Menu profiles for the same chassis model each with a different Zone assignment default Zone 0 to be included in an FTG Configuration tlx file For example you may wish to create one I...

Page 82: ...ler Menu and Setup Menu profiles will be saved with the TV Zone 3 assignment In order to configure the Target TVs with the Zone 3 Installer Menu and Setup Menu profiles exported from the Master TV you must set the TV Zone accordingly in the Target TVs before importing the Clone file See Set the TV Zone in the TV on the following page Also see Cloning Procedures on pages 49 to 54 for additional inf...

Page 83: ...hen use the number keys on the Installer Remote to direct enter a room number or you can use the arrow keys to select the appropriate alphanumeric character s from the pop up virtual keyboard at the bottom of the screen When you are done select Enter from the virtual keyboard and then press OK on the Installer Remote ROOM INFO General TV Zone 0 Label Room Number Picture Sound Channels General Safe...

Page 84: ...n the TV is OFF this port is not enabled LAN Use for video IP and or network connections Side Jack Panel USB IN 3 IN 2 ARC USB IN Insert USB memory device for software updates cloning purposes FTG Mode via CPU configuration picture music entertainment etc as applicable HDMI IN 2 3 Connection for HDMI output from external device GAME CONTROL MPI When the TV EBL is in Pass through Mode the MPI funct...

Page 85: ... speaker variable speaker or fixed line level amplifier for external audio equipment Set Installer Menu item 097 AUDIO OUTPUT as required in accordance with external audio equipment connected to the TV Also refer to the following diagram for pinout details Caution Do NOT insert a mono plug as this may damage the TV 1 LEFT Tip 2 RIGHT Ring 3 GROUND Sleeve SPEAKER OUT LINE OUT 3 1 2 ...

Page 86: ...channel may have its own SAP setting Each time digital channels are tuned the TV attempts to locate the default audio program language If the default audio program language is not available the TV will use the first available audio program DVD USB buttons Use to control DVD player or view USB memory device content Accesses the AV devices connected to the HDMI ports of the TV PIP SWAP options N A f...

Page 87: ...Note Commands may work differently depending on model and signal Command 1 Command 2 Data Hexadecimal Command 1 Command 2 Data Hexadecimal 01 Power k a 00 01 11 OSD Select k l 00 01 02 Aspect Ratio k c see page 89 12 Remote Control Lock Mode k m 00 01 03 Screen Mute k d 00 01 10 13 Balance k t 00 64 04 Volume Mute k e 00 01 14 Color Temperature x u 00 64 05 Volume Control k f 00 64 15 Equalizer j ...

Page 88: ... hexadecimal value is transmitted as the ASCII value of that character For example 00 since ASCII 0 0x30 would be sent as 3030 0A since ASCII A 0x41 would be sent as 3041 63 since ASCII 6 0x36 ASCII 3 0x33 would be sent as 3633 Data Enter the command s required data hexadecimal see Set ID note above for correct translation Enter Data FF to read status of the function CR Carriage Return ASCII value...

Page 89: ...V AV partially 03 Screen Mute Command k d To control screen mute Command Structure k d Set ID Data CR Data 00 Screen Mute Off Picture On Video Mute Off 01 Screen Mute On Picture Off 10 Video Mute On Acknowledgment d Set ID OK NG Data x In case of Video Mute On only the TV will show OSD In case of Screen Mute On the TV will not show OSD 04 Volume Mute Command k e To control volume mute Command Stru...

Page 90: ...NG Data x 10 Sharpness Command k k To adjust the screen sharpness Command Structure k k Set ID Data CR Data Min 00 to Max 32 Acknowledgment k Set ID OK NG Data x 11 OSD Select Command k l To select OSD On Screen Display status when controlling remotely Command Structure k l Set ID Data CR Data 00 OSD Off 01 OSD On Acknowledgment l Set ID OK NG Data x 12 Remote Control Lock Mode Command k m To lock...

Page 91: ...hannel number Antenna DTV 02 45 Decimal 2 69 Cable CADTV 01 87 Decimal 1 135 When Data5 is 22 or 26 see below use 00 for Data0 Data1 Data2 Major Channel number Data1 High byte Channel Data Data2 Low byte Channel Data 00 01 27 0F Decimal 1 9999 Data3 Data4 Minor Channel number Data3 High byte channel data Data4 Low byte channel data 00 00 03 E7 Decimal 0 999 Data5 Input Source Digital 02 Antenna TV...

Page 92: ... on page 93 Acknowledgment c Set ID OK NG Data x 19 Control Backlight Command m g To control the backlight Command Structure m g Set ID Data CR Data Min 00 to Max 64 Acknowledgment g Set ID OK NG Data x 20 Input select Command x b To select input source for main picture Command Structure x b Set ID Data CR Data 00 DTV 01 CADTV 02 Satellite DTV 10 ATV 11 CATV 20 AV or AV 1 21 AV 2 40 Component 1 41...

Page 93: ...nction Code Hexa Function 00 CH PAGE C0 Green 01 CH PAGE C1 Red 02 VOL C2 Yellow 03 VOL C3 Blue 06 8E 07 8F 08 POWER toggle C4 POWER ON 09 MUTE DELETE C5 POWER OFF 10 19 Numbers 0 9 B0 28 BACK B1 39 CC CHAR NUM BA 40 AA INFO 41 AB GUIDE 43 MENU SETTINGS 7C SMART 44 OK ENTER 7E 0A SAP DC 0B INPUT 60 PIP 0C PORTAL 61 PIP INPUT 0E TIMER 63 SWAP 1A FLASHBK 71 PIP CH 4C 72 PIP CH 5B EXIT 79 RATIO 91 VD...

Page 94: ...rn TV ON Power failure Antenna cable not connected Connect antenna cable signal to TV Connections incorrect Check connections on TV MPI not connected If applicable connect MPI cable to MPI device Encrypted program Try another channel Wrong tuning band Adjust Installer Menu settings Normal picture poor or no sound Audio muted Press MUTE or use Volume Up key to increase sound level Broadcast problem...

Page 95: ...t TV connected to AC Power Bad TV No Yes Commercial Mode Check Use this flowchart to determine whether the TV is currently in Commercial Mode FTG Operation Troubleshooting The following table provides troubleshooting information for when the EBL is configured for FTG Mode operation Symptom Possible Cause s Solution s Communication Error Communications Timeout Cable s not connected Check and connec...

Page 96: ...de Logical Channel Number A number assigned to either a physical or virtual channel number in a Logical Channel Map Major Channel Number Typically the RF channel number assigned to a digital video stream Master TV A TV whose Channel Map and Installer Menu and TV setup menu settings have been configured as a Master TV Setup for cloning purposes Minor Channel Number A sub channel or program number a...

Page 97: ...disclaimers and copyright notices are available for download LG Electronics will also provide open source code to you on CD ROM for a charge covering the cost of performing such distribution such as the cost of media shipping and handling upon e mail request to opensource lge com This offer is valid for three 3 years from the date on which you purchased the product Date Description April 2019 Revi...

Page 98: ...om us business Pro Idiom is a registered trademark of Zenith Electronics LLC Pro Centric and the LG logo are registered trademarks of LG Electronics Inc b LAN is a trademark of SONIFI Solutions Inc All other trademarks or registered trademarks are the property of their respective owners 206 4341 Revision B ...

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