LG phoenix 2 User Manual Download Page 15

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Features you will love

Gesture shot

The Gesture shot feature allows you to take a picture with a hand gesture
using the front camera.

Taking the photos with a gesture

There are two methods for using the Gesture shot feature.

Raise your hand, with an open palm, until the front camera detects it

and a box appears on the screen. Then close your hand into a fist to
start the timer, allowing you time to get ready.

Raise your hand, in a clenched fist, until the front camera detects it

and a box appears on the screen. Then unclench your fist to start the
timer, allowing you time to get ready.

Summary of Contents for phoenix 2

Page 1: ...www lg com MFL69306701 1 0 ENGLISH LG K371 USER GUIDE ...

Page 2: ...mage the device and lead to data corruption or data loss Such actions will violate your LG licence agreement and void your warranty Ţ Some contents and illustrations may differ from your device depending on the region service provider software version or OS version and are subject to change without prior notice Ţ Software audio wallpaper images and other media supplied with your device are license...

Page 3: ... Magnuson Moss Act warranty is a written promise that the product is free of defects or a written promise to refund repair or replace defective goods See 15 USC 2301 6 Remedies include damages for failing to honor a written warranty or service contract or for violating disclosure provisions See 15 USC 2310 d Except for some labeling and disclosure requirements the federal Act does not preempt stat...

Page 4: ... NOT COVER 1 Defects or damages resulting from use of the product in other than its normal and customary manner 2 Defects or damages from abnormal use abnormal conditions improper storage exposure to moisture or dampness unauthorized modifications unauthorized connections unauthorized repair misuse neglect abuse accident alteration improper installation or other acts which are not the fault of LG ...

Page 5: ...LG to avoid the permanent loss of such information 4 STATE LAW RIGHTS No other express warranty is applicable to this product THE DURATION OF ANY IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY HEREIN LG SHALL NOT BE LIABLE FOR THE LOSS OF THE USE OF THE PRODUCT INCONVENIENC...

Page 6: ...N Definitions For the purposes of this section references to LG mean LG Electronics MobileComm U S A Inc its parents subsidiaries and affiliates and each of their officers directors employees agents beneficiaries predecessors in interest successors assigns and suppliers references to dispute or claim shall include any dispute claim or controversy of any kind whatsoever whether based in contract to...

Page 7: ...is section the rules set forth in this section will govern This arbitration provision is governed by the Federal Arbitration Act Judgment may be entered on the arbitrator s award in any court of competent jurisdiction All issues are for the arbitrator to decide except that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for t...

Page 8: ...l district in which you reside unless we both agree to another location or we agree to a telephonic arbitration Opt Out You may opt out of this dispute resolution procedure If you opt out neither you nor LG can require the other to participate in an arbitration proceeding To opt out you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser s purchase o...

Page 9: ...ited Warranty in any way and you will continue to enjoy the full benefits of the Limited Warranty If you keep this product and do not opt out then you accept all terms and conditions of the arbitration provision described above ...

Page 10: ... 28 Smart Lock 29 Home screen 29 Getting to Know the Home Screen 29 Returning to recently used applications 31 Customizing the Home screen 31 NotiŻcations panel 32 Capturing a screenshot 34 On screen keyboard 35 Using the keypad and entering text 35 Entering special characters 35 To split or merge the keyboard 36 Transferring data between a PC and the device 36 Transferring data using USB connecti...

Page 11: ...al settings 53 Deleting an email account 53 Music 53 Playing a song 53 Music player options 54 Clock 55 Alarms 55 Timer 55 World clock 55 Stopwatch 56 Calculator 56 Calendar 56 Downloads 56 LG Backup 57 About backing up and restoring device data 57 Google apps 58 Settings 60 Access the Settings menu 61 Network Settings 61 Airplane mode 61 Wi Fi 61 Wi Fi Direct 62 Bluetooth 62 Data Manager 64 Call ...

Page 12: ...ity 73 Shortcut key 74 Google 74 Security 74 Date time 75 Storage USB 75 Battery power saving 76 Memory 76 Apps 76 Default message app 76 Backup reset 77 About phone 77 Appendix 78 Phone software update 79 FAQ 80 Anti Theft Guide 84 More information 85 Open Source Software Notice Information 85 Trademarks 85 For Your Safety 86 ...

Page 13: ...Features you will love Features you will love ...

Page 14: ...ed Tap to undo the most recent action Tap to redo the most recently deleted action Tap to insert text into your memo Tap to select the pen type and color Tap to use the eraser to erase the pen marks on the memo Tap to crop the image of memo Tap to select the share or paper style Tap to hide or display the toolbar NOTE Ţ Please use a fingertip while using the Capture feature Do not use your fingern...

Page 15: ...sing the Gesture shot feature Ţ Raise your hand with an open palm until the front camera detects it and a box appears on the screen Then close your hand into a fist to start the timer allowing you time to get ready OR Ţ Raise your hand in a clenched fist until the front camera detects it and a box appears on the screen Then unclench your fist to start the timer allowing you time to get ready OR ...

Page 16: ...Basics Basics ...

Page 17: ...sonal communication requirements Visit your local AT T store or www att com wirelessaccessories for specific offerings NOTE Ţ Always use genuine LG accessories The supplied items are designed only for this device and may not be compatible with other devices Ţ The items supplied with the device and any available accessories may vary depending on the region or service provider ...

Page 18: ...Basics 17 Phone layout Front Camera Lens Proximity Sensor Earpiece Charger USB Port Headset Jack Power Lock Key Speaker Rear Camera Lens Volume Keys Flash ...

Page 19: ...s on the back cover Be careful not to damage the NFC touch point on the phone which is part of the NFC antenna NOTE Proximity Sensor Ţ When receiving and making calls the proximity sensor automatically turns the backlight off and locks the touch screen by sensing when the phone is near your ear This extends battery life and prevents you from unintentionally activating the touch screen during calls...

Page 20: ...nd hold the Power Lock Key on the back of the phone until the Phone options menu appears 2 Tap Power off OK to confirm that you want to turn off the device Installing the battery Before you can start exploring your new device you ll need to set it up 1 To remove the back cover hold the phone firmly in one hand With your other hand lift off the back cover with your thumbnail as shown in the figure ...

Page 21: ...Basics 20 2 Insert the battery 3 To replace the cover onto the device align the back cover over the battery compartment and press it down until it clicks into place ...

Page 22: ...cables it may cause battery charging delay Or this can cause the battery to explode or damage the device which are not covered by the warranty The charger connector is located at the bottom of the phone Insert the charger and plug it into a power outlet NOTE Ţ Do not open the back cover while your phone is charging Optimizing battery life Extend your battery s power by turning off features that yo...

Page 23: ...tions check the battery charge level Inserting the memory card Your device supports up to a 32GB microSD card Depending on the memory card manufacturer and type some memory cards may not be compatible with your device WARNING Ţ Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it NOTE Ţ Fr...

Page 24: ...rupted or damage to the memory card or device It is not responsible for losses that result from the misuse of damaged memory cards including the loss of data Touch screen tips Here are some tips on how to navigate on your phone NOTE Ţ Do not press too hard the tap screen is sensitive enough to pick up a light yet firm tap Ţ Use the tip of your finger to tap the option you want Be careful not to ta...

Page 25: ...d an item for a moment and then without lifting your finger move your finger on the screen until you reach the target position You can drag items on the Home screen to reposition them Swipe or slide To swipe or slide quickly move your finger across the surface of the screen without pausing when you first tap it so you don t drag an item instead ...

Page 26: ...s 25 Double tap Double tap to zoom on a webpage or a map Pinch to Zoom Use your index finger and thumb in a pinching or spreading motion to zoom in or out when using the browser Maps or when viewing pictures ...

Page 27: ...availability 5 Enter your password and tap NEXT 6 Follow the instructions and enter the required and optional information about the account Wait while the server creates your account Signing into your Google account 1 Tap General tab Accounts sync 2 Tap ADD ACCOUNT Google 3 Enter your email address and tap NEXT 4 Enter your password and tap NEXT 5 After signing in you can use Gmail and take advant...

Page 28: ...swipe the screen in any direction KnockON The KnockON feature allows you to double tap the screen to easily turn it on or off Turning the screen on While the screen is off quickly double tap the center of the screen to turn on the backlight and display the Lock screen Turning the screen off Quickly double tap the Status Bar an empty area on the Home screen or the Lock screen to turn the screen off...

Page 29: ...lay tab Lock screen Select screen lock Knock Code 2 Tap the squares in a pattern to set your Knock Code Your Knock Code pattern can be 6 to 8 taps Unlocking the screen using the Knock Code You can unlock the screen by tapping the Knock Code pattern you already set when the screen turns off Changing the screen lock method You can change the way that you lock the screen to prevent others accessing y...

Page 30: ...face or on body detection you need to set up a screen lock Knock Code Pattern PIN or Password Home screen The Home screen is the starting point for many applications and functions It allows you to add items like app shortcuts and Google widgets to give you instant access to information and applications This is the default canvas and accessible from any menu by tapping Getting to Know the Home Scre...

Page 31: ...to the function in any Home screen canvas 6 Home Touch Buttons Back Button Returns to the previous screen Also closes pop up items such as menus dialog boxes and the on screen keyboard Home Button Return to the Home screen from any screen Overview Button Displays recently used applications If you touch and hold this button it opens a menu of available options To view other Home screen panels The o...

Page 32: ...list swipe the app preview to the left or right To clear all apps tap Clear all Customizing the Home screen You can customize your Home screen by adding apps and widgets and changing wallpapers Adding items on your Home screen 1 Touch and hold the empty part of the Home screen 2 In the Add Mode menu select the item you want to add You then see this added item on the Home screen 3 Drag it to the de...

Page 33: ...the upper right corner of the application 2 Tap the application icon again and select the desired icon design and size 3 Tap OK to save the change Notifications panel Notifications alert you to the arrival of new messages calendar events and alarms as well as ongoing events such as when you are on a call Opening the notifications panel Swipe down from the status bar to open the notifications panel...

Page 34: ...for pending notifications appear on the left and system icons such as Wi Fi and battery strength are shown on the right Indicator icons on the Status Bar Indicator icons appear on the status bar at the top of the screen to report missed calls new messages calendar events device status and more Notification icons Status icons The icons displayed at the top of the screen provide information about th...

Page 35: ... An alarm is set New voicemail available Choose input method New text or multimedia message Mobile Hotspot is active NFC is on Miracast connected NOTE Ţ The icon s location in the status bar may differ according to the function or service Capturing a screenshot Press and hold the Volume Down Key and the Power Lock Key at the same time for 2 seconds to capture a screenshot of the current screen To ...

Page 36: ...p tray and keyboard settings Tap to enter a space Tap to create a new line Tap to delete the previous character Entering special characters The on screen keyboard allows you to enter special characters For example to input á touch and hold the a button until the pop up appears and displays related special characters Without lifting the finger drag your finger to the desired special character Once ...

Page 37: ...eyboard Transferring data between a PC and the device You can copy or move data between a PC and the device Transferring data using USB connection 1 Connect your device to a PC using the USB cable that came with your phone 2 Open the Notifications panel tap the current connection type and select Media device MTP 3 A window will pop up on your PC allowing you to transfer the desired data NOTE Ţ The...

Page 38: ...Basics 37 Items Requirement OS Microsoft Windows XP SP3 Vista or higher Window Media Player version Windows Media Player 10 or higher ...

Page 39: ...Apps Apps ...

Page 40: ...me while browsing in Play Store tap an app to open its details screen The App details screen includes a description ratings comments and related information about the app From this screen you can download install uninstall rate the app and more To uninstall applications 1 Tap General tab Apps 2 Once all applications appear scroll to and select the application you want to uninstall 3 Tap Uninstall ...

Page 41: ...ld Calling your contacts 1 Tap 2 Scroll through the contact list You can also enter the contact s name in the Search field or scroll along the alphabet letters on the right edge of the screen 3 In the list that is displayed tap next to the contact you want to call Answering and rejecting a call Ţ Swipe in any direction to answer an incoming call Ţ Swipe in any direction to decline an incoming call...

Page 42: ...ed for each call you make Contact your service provider for more information Viewing your call logs 1 Tap Call logs tab 2 A list of all dialed received and missed calls is displayed NOTE Ţ Tap any call log entry to view the date time and duration of the call Ţ Tap Delete all to delete all of the recorded items Change your call settings You can configure phone call settings such as call forwarding ...

Page 43: ...act 1 Tap 2 Tap Search contacts and enter the contact name using the keyboard Matches are displayed as you begin to type Adding a new contact 1 Tap 2 Enter the new contact s number 3 Tap Add to Contacts New contact 4 If you want to add a picture to the new contact tap the image icon Choose Take photo or Select from Gallery 5 Enter the desired information for the contact 6 Tap SAVE ...

Page 44: ... view its details 3 Tap the highlighted star at the top right of the screen The star will no longer be highlighted and the contact will be removed from your favorites Creating a group 1 Tap Groups tab 2 Tap New group 3 Enter a name for the new group You can also set a distinct ringtone for the newly created group 4 Tap Add members to add contacts to the group and tap ADD 5 Tap SAVE to save the gro...

Page 45: ... suggested recipient and add more than one contact 3 Tap the text field and start entering your message 4 Tap to open the options menu Choose from any of the available options 5 Tap to attach the file that you want to share with message 6 Tap Send to send your message Conversation view Messages exchanged with another party are displayed in chronological order so that you can conveniently see and f...

Page 46: ... 3 Tap to take a photo Your picture will be automatically saved to the Gallery Viewfinder options 1 5 8 2 6 7 3 4 1 Tap to hide display the camera options on the viewfinder 2 Tap to manage the camera s flash 3 Tap to swap between the rear camera lens and the front camera lens 4 Tap to open the camera settings menu 5 Tap to view the last photo or video you recorded 6 Tap to start recording 7 Tap to...

Page 47: ...is is ideal if you want to be a part of the picture or video Allows you to take better pictures and record better videos by displaying a grid line for help with alignment Allows you to learn how a function works This icon will provide you with a help guide Interval shot You can take Interval shots from the Auto camera mode using the front camera lens Touch and hold to automatically take 4 selfies ...

Page 48: ...diately Tap to open the available sharing options Tap to delete the photo Tap to access additional options Tap to add the photo to your favorites Recording a video 1 Tap 2 Frame your subject on the screen 3 Tap to start recording the video 4 The length of the recording is displayed at the top of the screen NOTE Ţ Tap to take pictures while recording video 5 Tap to pause recording video You can res...

Page 49: ... view the last video you recorded Tap to edit the video Tap to record another video immediately Tap to open the available sharing options such as Messaging or Bluetooth to share Tap to delete the video Tap to access additional options Tap to add the video to your favorites ...

Page 50: ...operly due to their encoding Viewing pictures The Gallery displays your pictures in folders When an application such as E mail saves a picture the download folder is automatically created to contain the picture Pictures are displayed by the date they were created Select a picture to view it full screen Scroll left or right to view the next or previous image Editing photos While viewing a photo tap...

Page 51: ...aying a video 1 Tap 2 Select the video you want to watch Video options 1 2 3 4 5 6 7 1 Tap to pause resume video playback 2 Touch and hold to fast forward in 3 second increments Tap to go to next video 3 Touch and hold to rewind in 3 second increments Tap to go to previous video 4 Tap to adjust the video volume 5 Tap to lock unlock the screen 6 Tap to set the various effects 7 Tap to access additi...

Page 52: ...eo slide your finger from left to right or vice versa to fast forward and rewind Editing videos Tap to edit the various effects 2 1 3 1 Tap to choose the storage type between internal storage and SD card 2 Tap to identify the frame per second 3 Tap to edit the frame Deleting photos videos Use one of the following methods Ţ While in a folder tap select the photos videos and then tap DELETE Ţ While ...

Page 53: ... Each account has Inbox VIP Sent Drafts and Show all folders Depending on the features supported by your account s service provider you may have additional folders Composing and sending email 1 Tap 2 Enter an address for the message s intended recipient As you enter text matching addresses will be offered from your contacts Separate multiple addresses with semicolons 3 Tap the Cc Bcc field to copy...

Page 54: ...ze exceeds the available memory an error can occur when you open files Ţ Music file copyrights may be protected by international treaties and national copyright laws Therefore it may be necessary to obtain permission or a licence to reproduce or copy music In some countries national laws prohibit private copying of copyrighted material Before downloading or copying the file please check the nation...

Page 55: ...k in the album playlist or shuffle list Touch and hold to rewind Tap to adjust the volume Tap to see the last selected music list Music library Favorites Playlists or Folders Tap to play the current playlist in shuffle mode tracks are played in random order Tap to toggle through repeat all songs repeat current song and repeat off Tap to add the song to your favorites Tap to open the current playli...

Page 56: ...add a new alarm 3 Adjust the settings as necessary and tap SAVE NOTE Ţ You can also tap an existing alarm to edit it Timer The Timer tab can alert you with an audible signal when a set amount of time has passed 1 Tap the Timer tab 2 Set the desired time on the timer 3 Tap Start to start the timer 4 Tap Stop to stop the timer World clock The World clock tab allows you to easily check the current ti...

Page 57: ...culations using a standard or scientific calculator 1 Tap 2 Tap the number buttons to enter numbers 3 For simple calculations tap the function you want to perform x or followed by NOTE Ţ For more complex calculations tap Scientific calculator Calendar The Calendar app allows you to track your schedule of events 1 Tap 2 Tap the date you want to add an event to Then tap Downloads Use this applicatio...

Page 58: ...on your smartphones and tablets you can backup and restore most of your data including downloaded and pre installed applications bookmarks calendar entries contacts home screen settings and system settings WARNING Ţ To protect against an unexpected power off during backup or restore operations due to insufficient battery power you should always keep your battery fully charged NOTE Ţ All files that...

Page 59: ...e Internet or your device Chrome Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search for locations and view location information for various places YouTube Watch or create videos and share them with others Drive Store your content on the cloud access it from anywhere and share it with others Play Music Discov...

Page 60: ...vice and uploaded to Google Docs Create new documents or edit any that were created on the web or on another device Sheets Create edit and collaborate with others on spreadsheets Slides Create edit and collaborate with others on presentations Voice Search Search quickly for items by saying a keyword or phrase Android pay Allows you to add credit or debit cards and use Android Pay to make payments ...

Page 61: ...Settings Settings ...

Page 62: ... the default Tab view setting Network Settings Airplane mode Allows you to use many of your phone s features such as games and music when you are in an area where making or receiving calls or data use is prohibited When you set your phone to Airplane Mode it cannot send or receive any calls or access online data On the Settings screen tap the Network tab Airplane mode Wi Fi You can use high speed ...

Page 63: ...in this menu your device is visible to other visible Wi Fi Direct devices nearby Bluetooth Bluetooth is a short range communications technology that allows you to connect wirelessly to a number of Bluetooth devices such as headsets and hands free car kits and Bluetooth enabled handhelds computers printers and wireless devices NOTE Ţ LG is not responsible for the loss interception or misuse of data...

Page 64: ...formation Ţ Please consult documentation included with Bluetooth device for information on pairing mode and passcode typically 0 0 0 0 four zeroes Sending data via Bluetooth 1 Select a file or item such as a contact or media file 2 Select the option for sending data via Bluetooth 3 Search for and pair with a Bluetooth enabled device NOTE Ţ Due to different specifications and features of other Blue...

Page 65: ...xed dial list can be called from your phone Ţ Caller ID Allows you to choose how to display your number in outgoing calls Ţ Incoming voice call pop up Display incoming voice call popup when using an app is in use Ţ Call reject Allows you to set the call decline function Ţ Decline with message When you want to decline a call you can send a quick message using this function This is useful if you nee...

Page 66: ... few centimteres You can share your content with an NFC tag or another NFC support device by simply tapping it with your device If you tap an NFC tag with your device it displays the tag content on your device 1 On the Settings screen tap the Network tab Share connect NFC 2 Tap to turn NFC on 3 Allows you to send or receive files simply by bringing your phone and another data compatible device tog...

Page 67: ... after shrinking the screen Each app determines what is sent or received Printing Allows you to print the content of certain screens such as web pages displayed in Chrome to a printer connected to the same Wi Fi network as your Android device On the Settings screen tap the Network tab Share connect Printing Printing via wireless printer 1 Select a file or item such as a contact or media file 2 Sel...

Page 68: ...turn Mobile Hotspot on 3 Tap Set up Mobile Hotspot to change the SSID security type password and other hotspot options Bluetooth tethering Allows you to connect to other devices via Bluetooth 1 On the Settings screen tap the Network tab Tethering 2 Tap to turn Bluetooth tethering on to share your connection via Bluetooth tethering Help Displays Help information about USB tethering Mobile hotspot a...

Page 69: ...lume Adjust the phone s volume settings to suit your needs and environment Ţ Ringtone Allows you to set the ringtones for calls You can also add and delete ringtones Ţ Rintone ID Allows you to compose ringtones based on phone number of incoming call Ţ Sound with vibration Enable to set the phone to vibrate in addition to the ringtone when you receive calls Ţ Vibration type Allows you to choose the...

Page 70: ...ge call voice notifications Allows your device to read out incoming calls and message events automatically Display settings Home screen Allows you to set your home screen settings On the Settings screen tap the Display tab Home screen Ţ Select Home Select the desired Home theme Ţ Wallpaper Sets the wallpaper to use on your Home screen Ţ Screen swipe effect Choose the desired type of effect to disp...

Page 71: ...k timer Allows you to set the amount of time before the screen automatically locks after the screen has timed out Ţ Power key instantly locks Checkmark to instantly lock the screen when the Power Lock Key is pressed This setting overrides the lock timer setting Home touch buttons Set the Home touch buttons displayed at the bottom of all screens On the Settings screen tap the Display tab Home touch...

Page 72: ...otion sensor calibration Allows you to improve the accuracy of the tilt and speed of the sensor General settings Language keyboard Allows you to change the text input settings On the Settings screen tap the General tab Language keyboard Select the language for the text on your phone and for configuring the on screen keyboard Ţ Language Choose a language to use on your phone Ţ Spelling correction A...

Page 73: ...iew details Ţ Camera Enable to tag photos or videos with their locations Ţ Google Location History Allows you to choose your location information settings as accessed by Google and its products Accounts sync Use this menu to add remove and manage your Google and other supported accounts You also use these settings to control how and whether all applications send receive and sync data on their own ...

Page 74: ...n Screen color inversion Enable to invert the color of the screen and content Screen color adjustment Allows you to adjust the color of screen and content Screen color filter Allows you to change the colors of the screen and it s content Power key ends call Enable so that you can end voice calls by pressing the Power Lock Key Ţ Hearing Sets options for people with impaired hearing Captions Allows ...

Page 75: ...ful for users with mobility limitations that prevent them from interacting directly with the your device Shortcut key Get quick access to apps by pressing the Volume Keys twice when the screen is off or locked On the Settings screen tap the General tab Shortcut key Ţ Press the Volume Up Key twice to open the Capture app Ţ Press the Volume Down Key twice to launch the Camera app Google Allows you t...

Page 76: ...ent Allows you to manage your security certificates Ţ Trust agents Select apps to use without unlocking screen Ţ Screen pin You can enable your device to only show a certain app s screen using screen pin Ţ App usage access Allows you to view usage information of apps on your phone Date time Set your preferences for how the date and time is displayed On the Settings screen tap the General tab Date ...

Page 77: ...o display the battery level percentage on the Status Bar next to the Battery icon Ţ Battery saver Tap the Battery Saver switch to toggle it on or off Sets the battery charge percent level that automatically turns on Battery Saver Ţ Help Displays help information for the battery saver feature Memory You can monitor the memory used on average and the memory used by apps in the device On the Settings...

Page 78: ... Backup account Displays the account that is currently being used to back up information Ţ Automatic restore When reinstalling an app restore backed up settings and data Ţ Network settings reset Allows you to reset all of the network settings Ţ Factory data reset Reset your settings to the factory default values and delete all your data If you reset the phone this way you are prompted to re enter ...

Page 79: ...Appendix Appendix ...

Page 80: ...eck all instructions and notes that appear at each step before proceeding Please note that removing the USB data cable during the upgrade may seriously damage your mobile phone NOTE Ţ LG reserves the right to make firmware updates available only for selected models at its own discretion and does not guarantee the availability of the newer version of the firmware for all handset models LG Mobile Ph...

Page 81: ...ntry FAQ This chapter lists some problems you might encounter when using your phone Some problems require you to call your service provider but most are easy to fix yourself Message Possible causes Possible corrective measures SIM card error There is no SIM card in the phone or it is inserted incorrectly Make sure that the SIM card is correctly inserted No network connection Dropped network Signal...

Page 82: ...uired Contact your service provider Downloaded application causes a lot of errors Remove the application 1 Tap 2 Tap the General tab Apps 3 Tap the app Uninstall Calls not available Dialing error New network not authorized New SIM card inserted Check for new restrictions Pre paid charge limit reached Contact service provider or reset limit with PIN2 Phone cannot be turned on On Off key pressed too...

Page 83: ...r function is on Check the Settings menu and turn the function off Impossible to receive send SMS photos Memory full Delete some data such as applications or messages from your phone to make more memory available Files do not open Unsupported file format Check the supported file formats The screen does not turn on when I receive a call Proximity sensor problem If you use a protection tape or case ...

Page 84: ...measures Hangs up or freezes Intermittent software problem If the screen freezes or the phone does not respond when you try to operate it remove the battery and reinsert it Then power the phone back on OR Try to perform a software update through the website ...

Page 85: ... screen is unlocked Ţ Add your Google account on your device If your device is wiped but you have your Google account on it the device can t finish the setup process until your Google account information is entered again After your device is protected you ll need to either unlock your screen or enter your Google account password if you need to do a factory reset This ensures that you or someone yo...

Page 86: ... such distribution such as the cost of media shipping and handling upon email request to opensource lge com This offer is valid for three 3 years from the date on which you purchased the product Trademarks Ţ Copyright 2016 LG Electronics Inc All rights reserved LG and the LG logo are registered trademarks of LG Group and its related entities Ţ Google Google Maps Gmail YouTube Hangouts and Play Sto...

Page 87: ...For Your Safety For Your Safety ...

Page 88: ...irth defects or other reproductive harm Wash hands after handling Ţ Never place your phone in a microwave oven as it will cause the battery to explode Ţ When riding in a car do not leave your phone or set up the hands free kit near the air bag If wireless equipment is improperly installed and the air bag is deployed you may be seriously injured Ţ Your phone contains an internal battery Do not disp...

Page 89: ...nal rechargeable battery which should be replaced only by LG or an authorized LG repair center You should never attempt to open or disassemble this device yourself and doing so may cause damage that voids your warranty Ţ Make sure that no sharp edged items such as animal s teeth or nails come into contact with the battery This could cause a fire Ţ Be careful that children do not swallow any parts ...

Page 90: ...rvice provider or the manufacturer of this phone for information on hearing aid compatibility If you have questions about return or exchange policies consult your service provider or phone retailer This mobile phone has a Hearing Aid Mode that when activated may reduce interference with some hearing aid models FCC RF Exposure Information WARNING Read this information before operating the phone In ...

Page 91: ...wing consumer information addresses commonly asked questions about the health effects of wireless phones Are wireless phones safe Scientific research on the subject of wireless phones and radio frequency RF energy has been conducted worldwide for many years and continues In the United States the Food and Drug Administration FDA and the Federal Communications Commission FCC set policies and procedu...

Page 92: ...essed as a Specific Absorption Rate or SAR SAR is a measure of the rate of absorption of RF energy in the body Tests for SAR are conducted with the phone transmitting at its highest power level in all tested frequency bands Since 1996 the FCC has required that the SAR of handheld wireless phones not exceed 1 6 watts per kilogram averaged over one gram of tissue Although the SAR is determined at th...

Page 93: ...e operation of your phone Do wireless phones pose any special risks to children The FDA FCC website states that the scientific evidence does not show a danger to users of wireless communication devices including children The FDA FCC website further states that some groups sponsored by other national governments have advised that children be discouraged from using wireless phones at all For example...

Page 94: ...ttp www fcc gov oet rfsafety Independent Expert Group on Mobile Phones http www iegmp org uk Royal Society of Canada Expert Panels on Potential Health Risks of Radio Frequency Fields from Wireless Telecommunication Devices 283 Sparks Street Ottawa Ontario K1R 7X9 Canada Telephone 613 991 6990 http www rsc ca index php page Expert_Panels_RF Lang_id 120 World Health Organization Avenue Appia 20 1211...

Page 95: ... is a radio transmitter and receiver It is designed and manufactured not to exceed the emission limits for exposure to Radio Frequency RF energy set by the Federal Communications Commission of the U S Government These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population The guidelines are based on standards that were developed by indepe...

Page 96: ...pot 1 03 W kg Body measurements differ among phone models depending upon available accessories and FCC requirements While there may be differences between SAR levels of various phones and at various positions they all meet the government requirement for safe exposure The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the...

Page 97: ... hearing devices Not all phones have been rated Phones that are rated have the rating on their box or a label located on the box The ratings are not guarantees Results will vary depending on the user s hearing device and hearing loss If your hearing device happens to be vulnerable to interference you may not be able to use a rated phone successfully Trying out the phone with your hearing device is...

Page 98: ...dustries Solutions ATIS The U and UT marks are referenced in Section 20 19 of the FCC Rules The HAC rating and measurement procedure are described in the American National Standards Institute ANSI C63 19 standard To ensure that the Hearing Aid Compatibility rating for your phone is maintained secondary transmitters such as Bluetooth and WLAN components must be disabled during a call For informatio...

Page 99: ... device varies depending on the nature of the sound the device the device settings and the headphones You should follow some commonsense recommendations when using any portable audio device Ţ Set the volume in a quiet environment and select the lowest volume at which you can hear adequately Ţ When using headphones turn the volume down if you cannot hear the people speaking near you or if the perso...

Page 100: ... Commissions FCC adopted RF exposure guidelines with safety levels for handheld wireless phones Those guidelines are consistent with the safety standards previously set by both U S and international standards bodies ANSI C95 1 1992 NCRP Report 86 1986 ICNIRP 1996 American National Standards Institute National Council on Radiation Protection and Measurements International Commission on Non Ionizing...

Page 101: ...not be shielded against the RF signals from your wireless phone Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six 6 inches be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker These recommendations are consistent with the independent research by and recommendations of Wireless Technolog...

Page 102: ...reas instruct you to do so Hospitals or health care facilities may use equipment that could be sensitive to external RF energy Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles Check with the manufacturer or its representative regarding your vehicle You should also consult the manufacturer of any equipment that has been added to your ...

Page 103: ...bag inflates with great force DO NOT place objects including either installed or portable wireless equipment in the area over the air bag or in the air bag deployment area If in vehicle wireless equipment is improperly installed and the air bag inflates serious injury could result Part 15 19 statement This device complies with part 15 of the FCC rules Operation is subject to the following two cond...

Page 104: ...onsult the dealer or an experienced radio TV technician for help Safety Information Please read and observe the following information for safe and proper use of your phone and to prevent damage Caution Violation of the instructions may cause minor or serious damage to the product Ţ Do not disassemble or open crush bend or deform puncture or shred Ţ Do not modify or remanufacture attempt to insert ...

Page 105: ... the wall power socket Ţ Only use the LG approved battery charger Otherwise you may cause serious damage to your phone Ţ Use the correct adapter for your phone when using the battery charger abroad Battery Information and Care Ţ Always unplug the charger from the wall socket after the phone is fully charged to save unnecessary power consumption of the charger Ţ Please read the manual of specified ...

Page 106: ... in heated car by sunshine The battery may generate heat smoke or flame And also it might cause the deterioration of battery s characteristics or cycle life Ţ The battery pack has protection circuit to avoid the danger Do not use nearby the place where generates static electricity more than 100V which gives damage to the protection circuit If the protection circuit were broken the battery would ge...

Page 107: ...ook or subway ticket near your phone The magnetism of the phone may damage the data stored in the magnetic strip Ţ Talking on your phone for a long period of time may reduce call quality due to heat generated during use Ţ When the phone is not used for a long period time store it in a safe place with the power cord unplugged Ţ Using the phone in proximity to receiving equipment i e TV or radio may...

Page 108: ...Radio Frequency RF energy in the microwave range while being used They also emit very low levels of RF when in standby mode Whereas high levels of RF can produce health effects by heating tissue exposure to low level RF that does not produce heating effects causes no known adverse health effects Many studies of low level RF exposures have not found any biological effects Some studies have suggeste...

Page 109: ... efforts at the federal level The following agencies belong to this working group Ţ National Institute for Occupational Safety and Health Ţ Environmental Protection Agency Ţ Occupational Safety and Health Administration Ţ National Telecommunications and Information Administration The National Institutes of Health participates in some interagency working group activities as well The FDA shares regu...

Page 110: ...ve suffered from flaws in their research methods Animal experiments investigating the effects of Radio Frequency RF energy exposures characteristic of wireless phones have yielded conflicting results that often cannot be repeated in other laboratories A few animal studies however have suggested that low levels of RF could accelerate the development of cancer in laboratory animals However many of t...

Page 111: ...f epidemiological studies is hampered by difficulties in measuring actual RF exposure during day to day use of wireless phones Many factors affect this measurement such as the angle at which the phone is held or which model of phone is used 6 What is the FDA doing to find out more about the possible health effects of wireless phone RF The FDA is working with the U S National Toxicology Program and...

Page 112: ...ute of Electrical and Electronic Engineering IEEE and the National Council on Radiation Protection and Measurement The exposure limit takes into consideration the body s ability to remove heat from the tissues that absorb energy from the wireless phone and is set well below levels known to have effects Manufacturers of wireless phones must report the RF exposure level for each model of phone to th...

Page 113: ... wireless phone will reduce RF exposure If you must conduct extended conversations by wireless phone every day you could place more distance between your body and the source of the RF since the exposure level drops off dramatically with distance For example you could use a headset and carry the wireless phone away from your body or use a wireless phone connected to a remote antenna Again the scien...

Page 114: ...d many other groups was completed in late 2000 This standard will allow manufacturers to ensure that cardiac pacemakers and defibrillators are safe from wireless phone EMI The FDA has tested hearing aids for interference from handheld wireless phones and helped develop a voluntary standard sponsored by the Institute of Electrical and Electronic Engineers IEEE This standard specifies test methods a...

Page 115: ...communicate by voice almost anywhere anytime An important responsibility accompanies the benefits of wireless phones one that every user must uphold When operating a car driving is your first responsibility When using your wireless phone behind the wheel of a car practice good common sense and remember the following tips 1 Get to know your wireless phone and its features such as speed dial and red...

Page 116: ...y and assess the traffic if possible place calls when you are not moving or before pulling into traffic Try to plan your calls before you begin your trip or attempt to coincide your calls with times you may be stopped at a stop sign red light or otherwise stationary But if you need to dial while driving follow this simple tip dial only a few numbers check the road and your mirrors then continue 7 ...

Page 117: ...urgent enough to merit a call for emergency services But you can still use your wireless phone to lend a hand If you see a broken down vehicle posing no serious hazard a broken traffic signal a minor traffic accident where no one appears injured or a vehicle you know to be stolen call roadside assistance or other special non emergency wireless number The above tips are meant as general guidelines ...

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LG phoenix 2, User Manual

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