FAQ
9
Category
Sub-
Category
Question
answer
recovery
solution
Hard Reset
(Factory
Reset)
How can I perform a
factory reset if I can’t
access the phone’s
setting menu?
How to perform a Hard Reset (Factory
Reset):
1. Turn the power off.
2. Press and hold the following keys at the
same time(for over 10 seconds):
power/
lock key
+
Camera key
+
volume down
key
3. The phone will turn on and perform a
factory reset immediately.
attention:
if a factory reset is performed, all
installed applications and user data will
be erased. please remember to back up
any important data before performing a
factory reset.
