LG NA1000 Owner'S Manual Download Page 85

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SuperSign Manager

Creating a Log Report

You can view the players' connection record, the contents playback record and the schedule distribution record.

● Details on the SMTP email setting are provided in the

Appendix

section of this document.

● Log information reﬂ ects up to the previous 180 days.

● The report will be updated with the latest information.

● Using

Send Email

, you can send the log report ﬁ les (.csv) to an assigned e-mail address.

● Change the email settings in

Option > Management

● Use

Send an email

in the lower part of the log report window to transfer the log ﬁ le to the administrator.

Note

Summary of Contents for NA1000

Page 1: ...IA PLAYER DIGITAL SIGNAGE MEDIA PLAYER NC1000 NC1100 NA1000 NA1100 NC2000 NC2100 NA2000 NA2100 www lgsupersign com www LGsolutions com Please read this manual carefully before operating your set and retain it for future reference ENGLISH ...

Page 2: ...ng the Program 29 Starting SuperSign Manager 31 Starting SuperSign Manager 31 Logging In 31 Setting the Canvas 32 SuperSign Manager Overview 34 Content Edit 35 Overview 35 Checking details 36 Changing Layouts 38 Changing Templates 39 Using the Library 40 Creating Contents 43 Using Clip Art 52 Setting the Timeline 55 Distributing Completed Content 57 Content Properties Tool 61 Schedule 69 Overview ...

Page 3: ...d Software and Codec Package Installation 95 Required Software 95 Codec Package Installation 96 Files Supported by SuperSign 96 Limitations of Microsoft Windows Embedded Standard 97 Swapping Displays 98 SMTP E mail Settings 99 Network Port Information 99 ...

Page 4: ... all in one management program that is used to control the display and the media player as well as the means to create and distribute media What is SuperSign SuperSign Solution More information on SuperSign Manager is available in the SuperSign Manager section of this manual The contents of SuperSign software are copyrighted by LG Electronic Inc and they may not be edited reproduced or transmitted...

Page 5: ...ware program installed in the Media Player Start the Media Player and check whether SuperSign Player has been installed If the initial window of SuperSign Player does not appear check that the monitor is turned on If the monitor is turned on make sure that the cables between the Media Player and the monitor are properly connected The media file types that can be played by SuperSign Player are list...

Page 6: ... on the Windows taskbar Its pop up menu will appear as shown below The SuperSign Player can be customized for multiple users Log in to the Setting Menu 3 Type in your password initial password is set to 0000 and click OK to view the SuperSign Player menu shown below You can change the password by yourself For details on password setting refer to the Password section of this manual Note SuperSign P...

Page 7: ...rface card from the list This option is used when there are more than one network card installed on your player Player Name Setting You can change the player name you specified before The SuperSign Player will automatically detect a network interface card available when the player is started Enter a new name for the player in the ﬁeld Click the Save button the save the settings The default name of...

Page 8: ...e Server IP settings you can set the IP of the PC server on which SuperSign Manager is installed It is set to Auto setting by default With Auto setting selected the IP of the server using the same network as the player will be automatically assigned With Manual setting selected you can choose a speciﬁc server IP Enter the IP address of your choice and click Save Only IPv4 is supported in the playe...

Page 9: ...ou through the necessary steps to configure the network settings on your SuperSign Player and SuperSign Manager Attention Before continuing with the Wizard setting please make sure that you already have a SuperSign Manager installed on your server If not the wizard may not setup network connections correctly ...

Page 10: ...stalled and navigate through the following 1 Click Start Control Panel 2 On the control panel double click Network Connections 3 Right click Local Area Connection 4 Click Properties 5 Select Internet Protocol TCP IP and then click Properties 6 The Internet Protocol TCP IP Registration Information dialog box appears 7 Check the default gateway address and the subnet mask For SuperSign Player networ...

Page 11: ...n Man ager will use these names to identify the connected play ers SuperSign Player 4 Set SuperSign Player IP address The Player s IP address can be assigned automatically or manually Choose Dynamic IP when you want the Wizard to auto matically set the IP settings Choose Static IP when you want to assign the IP address yourself ...

Page 12: ...y running Player search 5 Set the IP address for the server on which SuperSign Manager is installed The server s IP address can be as signed automatically or manually Choose the Auto setting when you want the Wizard to automatically assign the IP address to the server Choose the Manual Setting when you want to assign the IP address yourself Attention If you receive an error message make sure that ...

Page 13: ...een In the Screen Setting menu you can choose the screen view type The type is set to Landscape 0 by default Select Landscape when you position the monitor horizontally Select Portrait when you position the monitor vertically ...

Page 14: ...umber You will then have to use your new password to launch the SuperSign Player Menu If you select Enable you must type in your password to use the SuperSign Player Menu If you select Disable you can use the SuperSign Player Menu without entering your password 1 Enter a new password in Change menu and click OK The Verify menu will be activated 2 In the Verify menu re enter the same password you u...

Page 15: ...Media Player With EWF enabled new programs cannot be installed To apply the change to EWF restart your system Attention With EWF enabled new data will be deleted if you reboot the machine even though you saved the data on the C drive If you want to keep new date save it on the D drive For more information on EWF visit the Microsoft website Settings of the SuperSign Player Menu such as network and ...

Page 16: ...e same conditions that existed at the time of your purchase When you click on the menu an alert window will be displayed as shown below The Initialize S W menu allows you to initialize the SuperSign Player settings Attention Even after you initialize the software the network settings will not be reset ...

Page 17: ...ys the status of the installed SuperSign Player Version info Displays the version of the installed SuperSign Player Network status Displays the network connection status Content Info Displays the file name of the content being played ...

Page 18: ...l be deleted when the schedule is set Download The list of the content files copied from the USB storage device to SuperSign Player s hard disk USB The list of the content files exported from SuperSign Manager Note Note If you connect a new USB storage device to SuperSign Player which has already a USB storage device connected the content list will not be updated SuperSign Player can only read fro...

Page 19: ...able EWF in the SuperSign Player Menu 6 Reboot the system SuperSign Player Language Options and Regional Settings Language Options and Regional Settings If you want to use SuperSign Player in other languages you can change the language under Regional and Language Options in your operating system Microsoft Windows XP Embedded To Change the Language Attention SuperSign Manager and SuperSign Player s...

Page 20: ...of media are played simultaneously When text is overlapped with more than two videos this may cause blinking The PowerDVD SE is included in SuperSign Player If you remove the PowerDVD from SuperSign Player quick video play will not be available If you use Transition effects on full HD pictures or more than two pictures playback may become slow A change to the Windows Standard Timeline will be appl...

Page 21: ...ed to the server on which SuperSign Manager is installed SuperSign Player is not connected to the server on which Super Sign Manager is installed Tray Icon Description If you click the ESC key in signage mode while videos are playing the video will pause and move to the desktop The SuperSign Player tray icon shows the server connectivity status as shown below ...

Page 22: ...edules registered Menu Description About the program The program information including SuperSign Player software version is shown here SuperSign Mode You can play content based on the SuperSign Player s schedule Setup Go to the SuperSign Player Setup Menu Close Exit SuperSign Player Tray Icon Menu Viewing SuperSign Player Summary Information Right click the SuperSign Player tray icon in the lower ...

Page 23: ... variety of media ﬁles It supports numerous media ﬁles including video audio documents and Flash ﬁles and applies an easy drag and drop feature to facilitate content creation Schedule You can manage the schedules of your content to be played in the Super Sign Player Schedules can be assigned by period as well as time Management You can register and manage more than one SuperSign Player on the same...

Page 24: ...3 or Window 2003 Server Graphics Card Memory 512 MB or higher System Requirements SuperSign Manager is a software program for Windows Insert the installation CD provided in the package into your PC to install SuperSign Manager SuperSign Manager PC Recommended Specifications SuperSign Manager PC Minimum Requirements SuperSign Manager supports Windows XP 32 bit Windows 2003 Server 32 bit and Windows...

Page 25: ...SuperSign Program Installation Installation is initiated by clicking SuperSign Manager A If the installation program does not run automatically open the window manually by double clicking the file SupersignMgr_setup exe in the CD ROM drive SuperSign SuperSign_ Software Application SuperSign_Manager directory of the CD Note SuperSign Manager A ...

Page 26: ...indow 2 Click Run in the Security Warning pop up window 3 Select the language and then click OK to continue Installing SuperSign Manager When the CD provided with the set is inserted into a PC the installation program will run automatically Follow the steps below to install the SuperSign Manager SuperSign Manager ...

Page 27: ...allation is initiated Click Details to see the detailed installation process information during installation 7 During the installation process Adobe AIR installer will run Click Agree to install Adobe AIR You must install Adobe AIR to use SuperSign Manager properly SuperSign Manager 8 Click Finish to Complete the installation of Adobe AIR ...

Page 28: ...Adobe Flash Player Active X installation is initiated When you re install the program without uninstalling it you can preserve the data or initialize the system If you use Windows 7 you should log on as an administrator Otherwise you cannot install the program When installing SuperSign Manager and the Player use the same version of the software Note SuperSign Manager ...

Page 29: ...m SuperSign Manager Uninstall SuperSign Manager Follow these steps to uninstall SuperSign Manager 1 Click Uninstall to start the un installation of SuperSign Manager 2 Click Details to see the detailed un installation process information during un installation SuperSign Manager ...

Page 30: ... Control Panel 1 Windows XP Windows 2003 Server Select SuperSign Manager in Start Settings Control Panel Add or Remove Programs click Remove 2 Windows 7 Select SuperSign Manager in Start Settings Control Panel Programs Uninstall or change a program click Remove Attention All data created by the user will be deleted when the program is uninstalled Note SuperSign Manager ...

Page 31: ...Open the program by clicking Start Programs SuperSign Manager SuperSign Manager Starting SuperSign Manager Logging In When SuperSign Manager is initially run the default user ID is set as Administrator which you can change later You must remember the new ID and password you set because they will be needed for the next login If you lose your password it cannot be restored You will need to initializ...

Page 32: ...otos videos and text to edit and create the desired content In the Canvas setting window you can select a canvas template layout or customize the canvas including the canvas orientation and resolution Using Template or Layout SuperSign Manager provides a set of templates and layouts to help you create your own content fast and easy The following shows the steps to select a template or layout in th...

Page 33: ...ows the steps to set the properties of the canvas in the Canvas Setting window If you set the resolution using Manual setting the resolution set for Canvas size will be ignored The range of resolution for user input is between 200x200 and 8000x8000 The monitor resolutions supported by SuperSign are 640 x 480 800 x 600 1024 x 768 1152 x 864 1280 x 768 1280 x 1024 1360 x 768 1400 x 1050 1600 x 1200 ...

Page 34: ...ule setting system management are done here Workspace Content editing playback schedule setting and player management are done here Hide Button If you click the Hide button the window not in use will be displayed or hidden Info Area Provides a brief description of the selected function SuperSign Manager Overview A B C D E B D A E SuperSign Manager C ...

Page 35: ...nd end time of the zone can be set Canvas The canvas is a space where you can import and edit photos videos and text You can divide the canvas zone and apply a different layout in each section By overlapping many images in the divided sections in different timelines you can create multiple image layers Tool Win dow You can change the properties of the selected zone or media Use this to change back...

Page 36: ... easily deleted or inserted Also ad content is easily created by dragging and dropping onto the canvas A D B C Index Description Canvas ﬁle name and resolution Buttons for creating zones and text boxes Create a zone on the canvas Click the Zone button and then click on the canvas to create a zone Create a text box on the canvas Click the Text button and then click on the canvas to create a text bo...

Page 37: ...k menus that allows using popular content editing features You can preview your content before playing it with SuperSign Player This allows users to preview the content being edited within the canvas prior to exporting it to SuperSign Player You can transfer your content to SuperSign Player that is on the same network as SuperSign Manager D Make sure that the MS Office programs are closed before p...

Page 38: ... the layouts registered in the media library 3 Double click on a new layout 4 It will be shown on the canvas Changing Layouts You can change layouts to suit your needs Attention If you change the layout the content you are editing will be lost Save it before changing the layout SuperSign Manager ...

Page 39: ... shopping and public organizations 3 Double click on a new template This example explains how to change an existing template to a shopping mall template double click shopping 4 The selected template will appear on the canvas As with layouts you can change templates to suit your needs Attention If you change the template the content you are editing will be lost Save content before changing the temp...

Page 40: ...eds and widgets To register media files in the media library click the Library tab on the media window in the left part of the SuperSign Manager screen A video thumbnail is picked randomly from the middle frames of the file If a video cannot be uploaded check the required codecs from the Codec Package Installation in the appendix Note SuperSign Manager ...

Page 41: ...dia files saved in the AutoUpload folder For example C Program Files SupersignMgr AutoUpload are automatically registered to your media library To change the library folder click Options Content Edit in the Menu bar and click browse button in the Local media library folder information field By setting the Sync Auto upload cycle in the Options Content Edit under the Menu bar your library s media fi...

Page 42: ...tents cannot be saved together with media files in the library For details on adding content refer to the Creating Content section of this manual Add Service Contents You can use SuperSign Manager to add online content such as websites RSS feeds and widgets as well as their date and time SuperSign Manager Note ...

Page 43: ...nformation on how to change layout refer to Changing layouts or Changing Templates section of this manual 2 Register Media in Library To use a media file you first need to register it in the library Register a media file as described in the Using the Library section of this manual Creating Contents Follow these steps to create contents SuperSign Manager ...

Page 44: ... the zone There are two ways to display media on the canvas Add Media to Zone Click the Zone button in the upper right of the screen A zone is created 1 2 3 3 Display Media You can exhibit media such as photos videos music PDFs and MS Office files registered in the library SuperSign Manager ...

Page 45: ...anvas as shown here A new zone is also automatically created The size and location of the new zone can be adjusted Drag Media You can directly display media files 1 2 SuperSign Manager Select and drag a media file from the Windows Explorer directly to the canvas to create a new zone Note ...

Page 46: ... and time To add service content click Library Service on the media window Add Websites The website zone will be added on the canvas To add a website enter the URL you want to add and click Add 1 Move the new website zone to the desired location Click Preview in the quick menus You will see the website added as shown here 2 SuperSign Manager ...

Page 47: ...pdated works Using RSS reader software users can subscribe to receive regularly updated content provided by their favorite sites in an RSS compatible format To add an RSS feed enter the URL you want and click Add 1 Display the RSS feed zone on the desired location on the canvas Click Preview from the quick menus to see the screen with RSS content added 2 Note SuperSign Manager ...

Page 48: ...frequently used services that users can run without opening a web browser To add widgets enter a widget code and then click Add 1 Display the widget zone on the desired location on the canvas Click Preview from the quick menus to see the screen with widget content added 2 Note SuperSign Manager ...

Page 49: ...as To add streaming service enter the address URL of the streaming media and click Add 1 Place the streaming zone added to the desired location Click Preview from the quick menu at the bottom of the screen You can see that the streaming media has been added as shown below 2 When you provide streaming services please use Windows Media Encoder Note ...

Page 50: ...added For date you can either select a word type or an image type to add 1 Display the date zone on the desired location on the canvas Click Preview in the quick menus to see the screen with the added date information 2 SuperSign Manager ...

Page 51: ...l be added For time you can either select a word type or an image type to add 1 Move the new time zone to the desired location Click Preview in the quick menus to see the screen with the added time information 2 SuperSign Manager ...

Page 52: ... 1 Place the clip art zone added to the desired location Click Preview from the quick menu at the bottom of the screen Then the clip art zone is added as shown in the picture 2 Using Clip Art You can use clip art to create more unique and creative content Various categories of clip art such as background banner and Flash are provided by SuperSign Manager by default ...

Page 53: ... and the media in it will be copied as well Copy Zones To do this first select the zone you want to copy Click Edit Copy in the Menu bar or press Ctrl C to copy the selected zone Click Edit Paste in the Menu bar or press Ctrl V to paste the selected zone onto the canvas 1 2 3 Note SuperSign Manager ...

Page 54: ...iple zones or all zones at once To select multiple zones press and hold Ctrl and select the zones you want To select all objects in the canvas at once press Ctrl A or click Edit Select all as shown below Synchronizing the Timeline and Zone Order The zone order set for the canvas always corresponds to the playback order of the zones displayed in the timeline If you change the playback order of the ...

Page 55: ...the icon You can delete the media within the zone using the same methods This shows the total duration of the content This time indicates the longest duration time of the zones Change the canvas background color or image Click the square in front of the canvas name to change its background color To change the background image drag a photo from the library and drop it into the canvas timeline Only ...

Page 56: ...e to the timeline of the zone to which you want to add it Copy Media to Timeline You cannot copy text or services including RSS feeds websites and widgets Select a media file from the timeline 1 With the desired media file selected press Ctrl C Press Ctrl V to paste the file 2 3 Note ...

Page 57: ...shed the content will be displayed on the screen connected to the SuperSign Player 4 In the SuperSign Send to player window set the duration of the content playback and click OK Immediate Distribution Allows you to immediately send the content you created to SuperSign Player for playback Constant repeat Plays the content repeatedly until a new content schedule is added Duration Plays the content f...

Page 58: ...e content file to the specified folder The content information file and media file used for the content will be saved to the folder The saved content file can be played in SuperSign Player using a USB storage device Export SuperSign Player can save the created content to a playable file format The saved content can be exported to a USB storage device which can be connected to SuperSign Player for ...

Page 59: ...d in the root folder and the content file is stored in 5 Connect the USB storage device containing the content to the USB port of the Media Player The content will be played automatically USB AutoPlay The USB AutoPlay function allows you to save your content in a USB storage device and play it in SuperSign Player You can enable this function in Export Content Edit menu or in Export schedule menu T...

Page 60: ...layer automatically The copied content will be played automatically according to the set schedule Attention The AutoPlay folder must be in the root folder of the USB storage device If the AutoPlay folder is not in the root folder the content will not be played automatically Good example E AutoPlay Bad example E Download AutoPlay Connect the USB storage device to the USB port of the media player Th...

Page 61: ...n check and modify the properties of the selected content Selecting a Canvas zone displays the zone properties in the upper right of the Properties window You also can change the time image size play repeat and volume of the zone in the Tool window below the properties window ...

Page 62: ...as the original size Fit to zone Fits to the canvas while preserving the original aspect ratio Full zone Fits to the canvas as full screen Property Description Zone Properties Displays the properties of the selected zone Name Resolution X and Y Coordinates Play Time Zone Tools Sets the size of the zone Sets the X and Y coordinates on the canvas Changes the background color of the zone Adjusts the ...

Page 63: ...rty Description Video Properties Displays the properties of the selected video Name Resolution Size Play Time Time Sets the playback duration of a photo Fitting Original Displays the original size fits to the zone if the photo is larger than the zone Fit to zone Fits to the zone while preserving the original aspect ratio Full zone Fits to the zone as full screen Play Sets whether to repeat playing...

Page 64: ...cted Flash file Name Resolution Size Play Time Time Sets the playback duration of the Flash file Fitting Original Displays the original size fits to the zone if the photo is larger than the zone Fit to zone Fits to the zone while preserving the original aspect ratio Full zone Fits to the zone as full screen Play Sets whether to repeat playing the selected Flash file Transparent Flash Background Se...

Page 65: ...rt page Sets the first page of the slide show Setting Sets whether to use the slide show Slide time Sets the duration of each slide Property Description Website Properties Displays the URL of the website to be connected Time Allows to set the playback time of the selected website Web You can change the following properties URL The position on the screen to display the website Enlarge or reduce the...

Page 66: ...text Property Description RSS Properties Displays the address of the RSS feed to be connected Time Sets the display time of the RSS feed Text Format Sets the format of the text Text Scroll Sets the scroll direction of the text Sets the scroll speed of the text RSS Feed Changes the address of the RSS feed to be connected Sets the space of the RSS feed title Sets the refresh interval of the connecte...

Page 67: ... Sets the display time of the date Text Sets the format of the text Date Display Sets the display format of the date Property Description Time Sets the display time of the time Text Sets the format of the text Time Display Sets the display format of the time ...

Page 68: ...get Change Widget Changes the address of the widget to be connected Property Description Streaming Properties Displays the address of the streaming service to play Time Sets the duration of streaming media Play Sets whether to repeat playing streaming media Volume Sets the volume of streaming media URL Changes the address of the streaming service to play ...

Page 69: ...button to go to the current date today In Day mode click the Week button to display the selected week Week The schedule will be displayed in a 7 day format In Week mode click the Today button to display the current week In Week mode click the Day button to go to the selected date If no selection is made it gets changed the current date Month The schedule will be display in a monthly format Double ...

Page 70: ... every day 4 Click the OK button to update the schedule with this change Properties and Tool Windows The name type and resolution of the selected player Preview the selected content The properties of content or media ﬁles for which schedules are registered Enter the duration directly to display content Set a repeat cycle A B C D E To set repeat cycles A B C D E ...

Page 71: ...schedule select content or a media ﬁle from the Library on the media window 4 Create the basic schedule by dragging and dropping the selected content or media ﬁles The schedule block can be set between 10 seconds and a maximum of 24 hours Note You can only edit the content 10 minutes or longer for the 1 hour and 30 minute view over 1 minute or longer for the 10 minute view and 10 second or longer ...

Page 72: ...y 2 Press Ctrl C to change the mouse pointer to the copy icon Press Esc to turn the icon back to the mouse pointer 3 Click the point on the schedule table where you want to paste the copied schedule SuperSign Manager Copying Schedules Schedules can be copied in order to re use them ...

Page 73: ...e key Deleting Schedules Distributing the Schedule You can either distribute the schedule immediately or at the speciﬁed time Immediate Distribution To distribute a schedule immediately click Send to player from the quick menu at the bottom right of the screen The set schedule and the corresponding content will be sent to the player as shown above Scheduled Distribution You can set the time to dis...

Page 74: ...ransferred completely will not be played When the connection to the target player or group to distribute the schedule is lost the following message appears Then the scheduled distribution is canceled You can preview the content in the Scheduler before distributing its schedule 1 In the Scheduler select the content you want to preview 2 In the Property area at the right of the screen click the prev...

Page 75: ...ase Removes the selected group Tree view Tree view mode can be sorted by number uppercase or lowercase List view List view mode with a search function Shows the network connection status of the selected player and or display A B C D E Overview The Management menu allows you to group and manage SuperSign Players connected to SuperSign Manager and the monitors connected to each player You can group ...

Page 76: ...players are searched from more than one SuperSign Manager the first player found will be connected The same player cannot be used by different managers If a player is disconnected it will automatically attempt to reconnect the SuperSign Manager If the connection to the player is lost when using SuperSign Manager you will be notified with a message window and a status guide icon When you distribute...

Page 77: ...oup will be powered off Controlling Players by Group Allows you to control players and displays by group If you select a group a list of the controls available for the group is enabled as shown below General Control The properties that can be controlled in the General Control area are as follows Player power On Off Display power On Off Playback status of the distributed content Play Stop Display s...

Page 78: ...es players and displays You can only power on off a SuperSign Player on the same network as the SuperSign Manager The following messages can be received OK Normal NG If the media player is not connected to SuperSign Manager or an error occurs in the monitor N A If the menu is not available on the monitor Display Control This function allows you to control the displays connected to the player If yo...

Page 79: ...me mute Self diagnosis fan panel temperature Video Input type AV Component RGB DVI S Video SuperSign Supported resolutions vary depending on the input type Audio Volume Mute Time Sets the time sync of SuperSign Manager General Remote control local key lock Advanced controls You can also select and control a display in List view mode Note General Control The properties that can be controlled in the...

Page 80: ... you capture an image With an Intel graphics card the screen may become frozen when you capture an image 1 Select the player to view the content and click the screen capture button as shown above 2 An image of the content will be captured and displayed on the screen Note Note Advanced Command line The Advanced Command line menu allows you to remote control LG Electronics monitor connected to the m...

Page 81: ...en to view the selected player s information 4 You can change the IP address or MAC address of the selected player 5 In the window click OK to power on the selected player If you select a group you can control the power of all players and displays in the group at once Note Attention The remote power control may not function depending on your network environment Contact the network administrator fo...

Page 82: ...der will be deleted all players and displays in the group will be released from the group To release a group select the group you want Then select Edit Release Group from the menu bar or click the Release at the top of the screen Removing a Player Only disconnected players can be deleted If you try to delete a connected player a warning popup appears To remove a player select the player you want s...

Page 83: ...n will be reestablished when the rebooting of the player is complete 1 In the Grouping Monitoring window select the player to be updated and select Update under Advanced Control SuperSign Manager 2 Click the Open button and select the update ﬁle down loaded from the SuperSign Support website Support Website Worldwide http www lgsupersign com North America Only http lgsolutions com Update Now You c...

Page 84: ...d to send the message to the player Urgent Message This function allows you to display an urgent message on the player connected in case of an emergency situ ation or for notiﬁcation purpose A message can only be displayed horizontally The message will not be saved The properties of the message e g font size and color can be saved However the modiﬁed properties can be saved only when the message i...

Page 85: ...vided in the Appendix section of this document Log information reﬂects up to the previous 180 days The report will be updated with the latest information Using Send Email you can send the log report ﬁles csv to an assigned e mail address Change the email settings in Option Management Use Send an email in the lower part of the log report window to transfer the log ﬁle to the administrator Note ...

Page 86: ... C drive are only temporarily saved These temporarily saved data will be deleted when SuperSign Player is rebooted If you do not want to use the EWF function go to the Player menu and disable EWF MS Ofﬁce ﬁles do not open in SuperSign Player Check whether MS Ofﬁce program is properly installed With EWF enabled MS Ofﬁce will not be correctly installed Disable EWF and re install MS Ofﬁce We advise y...

Page 87: ... disrupted This could be caused by the network status Please retry the transfer when no content is playing in the player I lost the administrator password of SuperSign Manager Once lost the password cannot be restored In that case you will need to initialize the administrator account To initialize the administrator account type 1234567890init in the password ﬁeld Where can I get SuperSign Play er ...

Page 88: ...e same gateway and subnet address in the IP communication settings The SuperSign Manager s search feature can be used to find SuperSign Players on the same network For a single connection use a crossover cable so that communication is possible without the use of network devices Web pages widgets and RSS feeds are not available on a closed network not connected to the Internet With no DHCP server o...

Page 89: ...SuperSign Manager is on a private network the SuperSign Player will not be correctly connected If the network is equipped with a firewall the transfer function may not work properly Web pages widgets and RSS feeds are not available on a closed network not connected to the Internet With no DHCP server on the network you need to select the IP addresses of SuperSign Manager and SuperSign Player manua...

Page 90: ...t to connect the player to SuperSign Manager wirelessly Do not use wireless network devices when you connect to SuperSign Manager with the wired network Check whether SuperSign Manager and SuperSign Player are on the same network when you use a wired or wireless router If they use different networks the player search will not be available If SuperSign Manager is located behind the router or the fi...

Page 91: ...ith it The list below includes monitors that can be controlled by SuperSign Manager Models not controlled by SuperSign Manager are marked with an X Display devices supported in the Media Player are subject to change without prior notice to improve the product performance Monitor Models Supported by SuperSign ...

Page 92: ...t content Import the content Send to player Send the content to the player for playback Logout Log out the user Change password Modify the user password Exit Exit the program Main Menu Sub Menu Option Menu Enabled Description Content Edit Schedule Management Edit Canvas size Set the canvas type orientation and size Undo Undo Redo Redo Cut Cut the selected object Copy Copy the selected object Paste...

Page 93: ...de the player template library Property Tools Show or hide the properties tools Plan Window Player Library Show or hide the player library Property time setting Show or hide the properties time setting Manage Window Library Show or hide the library Information Control Show or hide the information control Main Menu Sub Menu Option Menu Enabled Description Content Edit Schedule Management Option Pla...

Page 94: ...vas setting window Server View the server information Initialize Initialize the SuperSign Manager settings Main Menu Sub Menu Option Menu Enabled Description Content Edit Schedule Management Help Technical Support View the information for LG Electronics Technical Support About SuperSign View the information for SuperSign Manager Setting Menu Help Menu ...

Page 95: ...t Reader version 8 1 or later excluding the Lite version is required Adobe Acrobat Reader should be installed on both SuperSign Manager and SuperSign Player OpenOfﬁce To use OpenOfﬁce ﬁle format for a media content you need to have the OpenOfﬁce package installed on both SuperSign Player and SuperSign Manager OpenOfﬁce 3 2 is supported You can download Adobe Acrobat Reader from the installation CD...

Page 96: ...n Player have different codecs installed the player may not be able to play content Use the same type and same version of co decs on SuperSign Manager and SuperSign Player You may need different codecs depending on the video ﬁles You can download codec packages from the links below http www codecguide com http shark007 net http www free codecs com Attention Check if the package you downloaded has ...

Page 97: ...dard which is the OS of SuperSign Player If you press Alt Enter on the DOS window text other than English may be shown corrupted If you use Save As function in the Print window the menu window name will be displayed in English When you move to sub menu items such as Control Panel some of the items such as hyper terminal country and language setting will be written in English ...

Page 98: ...ge the primary and secondary monitors in the Control Panel Nvidia Control Panel Attention With the Nvidia graphics chipset installed in SuperSign Media Player you cannot change the primary and secondary monitors in Display Properties in Windows ...

Page 99: ... 5 When you have filled in the required fields click Test E mail 6 Check whether the test e mail has arrived at the designated address 1 Select Menu bar Options Management to use the e mail setting menu 2 The Options window will appear SMTP E mail Settings Network Port Information Follow the steps below to set the SMTP e mail Log reports can be sent to the e mail address you designate SuperSign Ma...

Page 100: ...serial number of the SET is located on the back and one side of the SET Record it below should you ever need service WARNING This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures MODEL SERIAL Temporary noise is normal when powering ON or OFF this device ...

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