LG LM-K300QM User Manual Download Page 119

Page: 119 / 156

Appendix

118

•

Other cases

- When roaming overseas
- When using the device in areas with weak signals or no reception
- When charging the device with the charger/USB cable port that is

damaged or contaminated with foreign substance

•

Some of the above cases may not apply depending on the features and

apps.

Device overheats while charging.

•

The device and the charger may become hot while charging. During

wireless charging or fast charging (if supported), the device may

become even hotter. If the battery temperature rises above a certain

level, the device may stop charging.

- Disconnect the charger from the device and close any running apps.

Let the device cool down before charging the device or running an

app again.

- Stop charging if the charger/USB cable port at the lower part of the

device overheats, and contact the LG Authorized Service Center.

How to solve overheating of the device

•

Close any running apps or features, and let the device cool down.

•

Always update the software to the latest version.

•

Turn off Wi-Fi, Bluetooth, or GPS features while not using them.

•

Close apps you don’t use.

•

If you are using the device with maximum screen brightness, decrease

the brightness.

•

If the device overheats for a prolonged period, stop using it for a while.

If the device continues to overheat, contact the LG Authorized Service

Center.

Summary of Contents for LM-K300QM

Page 2: ...sources may damage the device and lead to data corruption or data loss Such actions will violate your LG license agreement and void your warranty Some content and illustrations may differ from your device depending on the area service provider software version or OS version and are subject to change without prior notice Software audio wallpaper images and other media supplied with your device are ...

Page 3: ...Instructional notices WARNING Situations that could cause injury to the user and third parties CAUTION Situations that may cause minor injury or damage to the device NOTE Notices or additional information ...

Page 4: ...witch 80 SmartWorld 81 Game Launcher 81 Audio Recorder 81 Smart cleaning 01 Custom designed Features 6 Fingerprint recognition 9 Multi tasking feature 14 Google Assistant 02 Basic Functions 17 Product components and accessories 18 Parts overview 21 Turning the power on or off 22 Installing the SIM card and memory card 24 Removing the memory card 24 Battery 26 Touch screen 29 Home screen 37 Screen ...

Page 5: ...0 Battery 101 Storage 101 Accounts 101 Digital Wellbeing parental controls 102 Google 102 System 105 Accessibility 05 Appendix 109 LG Language Settings 109 LG Bridge 110 Phone software update 112 Anti Theft Guide 113 Open Source Software Notice Information 113 Regulatory information FCC ID number etc 114 Trademarks 115 Laser safety statement 116 More information 117 FAQ 06 For Your Safety 07 LIMIT...

Page 6: ...Custom designed Features 01 ...

Page 7: ... lock using a pattern PIN or Password If the device cannot detect your fingerprint or you forget the value specified for registration contact the LG Authorized Service Center with your device and ID card Precautions for fingerprint recognition Fingerprint recognition accuracy may decrease due to a number of reasons To maximize the recognition accuracy check the following before using the device En...

Page 8: ...ngerprints or touch a metallic object such as coin or key to remove static electricity before scanning fingerprints Registering fingerprints You can register and save your fingerprint on the device to use fingerprint identification 1 On the home screen tap Settings Lock screen security Fingerprints This feature is available only when the screen lock is set Lock the device with a pattern PIN or pas...

Page 9: ...ingerprints You can edit or delete registered fingerprints 1 On the home screen tap Settings Lock screen security Fingerprints 2 Unlock according to the specified lock method 3 From the fingerprint list tap a fingerprint to rename it To delete it tap Unlocking the screen with a fingerprint You can unlock the screen or view locked content by using your fingerprint 1 On the home screen tap Settings ...

Page 10: ...creen and easily switch between them at any time 1 Swipe up and hold from the bottom of the screen 2 Tap the app icon on the top left of the app screen and select Pop up window If you tap the app icon the App info Multi window Pop up window and Pin app options appear 3 The app appears in the form of a pop up window on the screen This feature may not be available in some apps or screens ...

Page 11: ...screen Closes the app To move the pop up window Drag the top of the pop up window To adjust the size of the pop up window Drag the left right or bottom edge of the pop up window You can open up to 5 apps using the pop up windows To select an app from the opened apps tap one of the pop up windows The selected pop up window comes to the front Pop up windows cannot be moved to the status bar or navig...

Page 12: ...mized into the app icon You can move the app icon anywhere you want by dragging it If two or more pop up windows are minimized the app folder is created to contain the app icons The recently used app icon is used as the app folder icon If you tab the icon all the icons for the minimized pop up windows appear in the app folder ...

Page 13: ...ti window When using Gestures navigation by default 1 Swipe up and hold from the bottom of the screen Recently used apps appear If you tap the app icon the App info Multi window Pop up window and Pin app options appear 2 Tap the app icon on the top left of the app to be displayed in the multiwindow and select Multi window The selected app appears at the top half of the screen 3 Tap the other app t...

Page 14: ...left of the app to be displayed in the multiwindow and select The selected app appears at the top half of the screen 3 Tap the other app to be displayed in the multi window To adjust the size of the split screen drag the bar on the center of the screen To deactivate the multi window feature drag the center bar up or down to the end of the screen The multi window feature is not supported in some LG...

Page 15: ...ogle Account Sign in 1 Press the Google Assistant key on the left side of the device or Swipe diagonally from a bottom edge of the screen 2 Follow the on screen instructions The device saves your voice data for recognition 3 Set whether to use the voice match unlock function If you use the voice match unlock function you can unlock the device even when the device screen is turned off or the device...

Page 16: ...the specified method if you fail to unlock the device with voice recognition See Setting a screen lock for details 4 Tap Save Accessing by Voice 1 When the home screen is turned off or locked say OK Google or Hey Google 2 When the Google Assistant screen appears say a command or ask a question Accessing from Home Screen or Any Other Screen 1 Press the Google Assistant key on the left side of the d...

Page 17: ...Basic Functions 02 ...

Page 18: ... the tempered glass may be damaged If this happens stop using your device immediately and contact the LG Authorized Service Center If any of these basic items are missing contact the dealer from which you purchased your device To purchase additional basic items contact the LG Authorized Service Center To purchase optional items contact the LG Authorized Service Center for available dealers Some it...

Page 19: ...light sensor Volume keys Google Assistant key Microphone Power Lock key SIM Memory card tray Charger USB cable port Stereo headset jack Rear camera lenses Speaker Flash Fingerprint sensor Press and hold the volume down key and Power Lock key at the same time for a second to take a screenshot ...

Page 20: ... a specific range Ambient light sensor The ambient light sensor analyzes the ambient light intensity when the auto brightness control mode is turned on Volume keys Adjust the volume for ringtones calls or notifications While using Camera gently press a Volume key to take a photo To take continuous photos press and hold the Volume key Press the Volume Down key twice to launch the Camera app when th...

Page 21: ...ective film or accessories may interfere with the proximity sensor If your device is wet or is being used in a humid place the touch screen or buttons may not function properly Hold the device correctly as shown below If you cover the microphone hole with a hand finger or protective case while using the device you may sound unclear during a call Good example Bad example Microphone Do not cover the...

Page 22: ... power off Press and hold the Power Lock key then select Power off Restarting the device When the device is not working properly or does not respond restart it by following the instructions below 1 Press and hold the Power Lock key and the Volume Down key at the same time until the power is turned off 2 When the device restarts release the key Power control options Press and hold the Power Lock ke...

Page 23: ...arp edge In order for the water resistant and dust resistant features to work effectively the card tray must be inserted correctly 1 Insert the ejection pin into the hole in the card tray and then pull out the card tray from the device 2 Place the SIM card and or memory card on the card tray and then insert the card tray into the device in the direction of the arrow for SIM card for memory card op...

Page 24: ...y in the direction of arrow as shown in the figure Make sure that the card placed on the card tray does not move out of its position Insert the SIM card with the gold colored contacts facing downwards Be sure to insert the SIM card into the device by following the instructions in the user manual If you insert to or remove the card tray from the device be careful not to let water or other liquids e...

Page 25: ...y card from the card tray 4 Insert the card tray back into the slot Do not remove the memory card while the device is transferring or accessing information This may cause data to be lost or corrupted or may damage the memory card or the device LG is not responsible for losses that result from the abuse or improper use of memory cards including the loss of data Battery Charging the battery Before u...

Page 26: ...the device when it is charging may cause electric shock To use the device stop charging it Remove the charger from the power socket after the device is fully charged This prevents unnecessary power consumption Another way to charge the battery is by connecting a USB cable between the device and a desktop or laptop computer This may take a longer time than plugging the adapter to a wall outlet Do n...

Page 27: ... the screen timeout to as short a time as possible Minimize the screen brightness Set a screen lock when the device is not in use Check the battery level while using any downloaded apps Touch screen You can familiarize yourself with how to control your device by using touch screen gestures Tapping Lightly tap with your fingertip to select or run an app or option Touching and holding Touch and hold...

Page 28: ... item Swiping Touch the screen with your finger and move it quickly without pausing You can use this gesture to scroll through a list a web page photos screens and more Pinching and spreading Pinch two fingers to zoom out such as on a photo or map To zoom in spread your fingers apart Do not expose the touch screen to excessive physical shock You might damage the touch sensor ...

Page 29: ... with excessive force Gently tap with your fingertip on the desired option Touch control may not work properly if you tap while wearing a glove or by using the tip of your fingernail Touch control may not work properly if the screen is moist or wet The touch screen may not function properly if a screen protective film or accessory purchased from a third party store is attached to the device Displa...

Page 30: ...u can manage all apps and widgets on the Home screen Swipe the screen left or right to view all installed apps at a glance Home screen layout You can view all apps and organize widgets and folders on the Home screen Quick access area Navigation bar Folder Status bar Weather widget Page icon Google Search widget The Home screen may differ depending on the manufacturer policy user settings software ...

Page 31: ...that they can be accessed from any Home screen canvas Navigation bar Use some gestures to go to the Home screen previous screen Overview screen or quickly switch between apps Using Navigation bar Here is the gestures guide to control the Navigation bar To go to Home screen swipe up from the bottom edge of the screen To go back to the previous screen swipe in from the left or right edge of the scre...

Page 32: ... network Alarm is set Vibrate mode is on Bluetooth is on Connected to a computer via USB Battery level Airplane mode is on Missed calls Wi Fi is connected Mute mode is on GPS is on Hotspot is on No SIM card Some of these icons may appear differently or may not appear at all depending on the device s status Refer to the icons according to the actual environment and area in which you are using the d...

Page 33: ...window or tap to open the list of quick setting icons You can tap to add delete or arrange icons in the notice window If you touch and hold the icon the settings screen for the corresponding function appears You can use the notifications panel even on the lock screen Drag the notifications panel while the screen is locked to quickly access the desired features ...

Page 34: ...creen touch and hold on an empty space then select the desired action from below To rearrange the Home screen canvases touch and hold on a canvas then drag it to a desired location To add a widget to the Home screen touch and hold on a blank area of the Home screen then select Widgets To change wallpapers themes and icon styles touch and hold on a blank area of the Home screen then select Wallpape...

Page 35: ...on a blank area of the Home screen then select Home screen settings See Home screen settings for details To view or reinstall the uninstalled apps touch and hold on a blank area of the Home screen then select App trash See App trash for details To change the default screen touch and hold on a blank area of the Home screen move to desired screen tap then tap the screen once more Default screen ...

Page 36: ...ays apps and widgets pinch your fingers on the Home screen or swipe up from the bottom edge of the screen Moving apps on the Home screen On the Home screen touch and hold an app then drag it to a desired location To keep frequently used apps at the bottom of the Home screen touch and hold an app then drag it to the quick access area at the bottom To remove an icon from the quick access area drag t...

Page 37: ...r If the removed app is the only one app that existed in the folder the folder is removed automatically You can also add or remove apps after tapping in the folder You cannot change the folder color while using downloaded theme Home screen settings You can customize the Home screen settings 1 On the home screen tap Settings Display Home screen 2 Customize the following settings Select Home Select ...

Page 38: ...from being rearranged or removed Screen lock Screen lock overview Your device s screen turns off and locks itself if you press the Power Lock key This also happens after the device is left idle for a specified period of time If you press the Power Lock key when a screen lock is not set the Home screen appears immediately To ensure security and prevent unwanted access to your device set a screen lo...

Page 39: ...n Password Enter an alphanumeric password to unlock the screen Fingerprints Unlock the screen by using your fingerprint Customize Lock screen You can customize lock screen 1 On the home screen tap Settings Lock screen security Customize Lock screen 2 Select a function you want to set Wallpaper Allow you to set the background for your Lock screen Clock Allow you to set where to position the clock o...

Page 40: ...y Power key instantly locks Enable this option to instantly lock the screen when the Power Lock button is pressed This setting overrides the Security Lock timer setting Show lockdown option shown only when a screen lock is set Enable this option to display the Lockdown icon when you press and hold the Power Lock button Tap the Lockdown icon to turn off Smart Lock biometric unlocking and notificati...

Page 41: ...ocked by a sticker or any other foreign substance Turning the screen on Double tap the middle of the screen Tapping the top or bottom of the screen may decrease the recognition rate Turning the screen off Double tap on an empty space on the Home screen and Lock screen You can also double tap an empty space on the status bar Memory card encryption You can encrypt and protect data saved on the memor...

Page 42: ...ing encryption Encrypted files are accessible only from the device where the files were encrypted The encrypted memory card cannot be used on another device To use the encrypted memory card on another mobile device format the card You can activate memory card encryption even when no memory card is installed into the device Any memory card that is installed after encryption will automatically be en...

Page 43: ...till sound Total silence Disable both the sound and vibration Select priorities Receive alarms and the notifications for the selected apps Calls from Set up a range of notifications when receiving a call Repeated calls Second call from same caller within 15 min is not silenced Messages from Set up a range of notifications when receiving a message Use Do not disturb Turn on the Do not disturb featu...

Page 44: ...Useful Apps 03 ...

Page 45: ... your pricing plan SmartWorld may not be supported depending on the area or service provider Uninstalling apps Uninstall apps that you no longer use from your device Uninstalling with the touch and hold gesture Touch and hold any empty area of the Home screen and then tap of the app you want to delete Uninstalled apps can be reinstalled within 24 hours of uninstallation See App trash for details U...

Page 46: ...uninstallation 1 On the home screen tap Management App trash You can also touch and hold an empty area of the Home screen then tap App trash 2 Choose the desired option Restore Restore the selected app Remove the uninstalled apps permanently from the device Uninstalled apps are automatically removed from the device 24 hours after they were uninstalled If you want to reinstall the uninstalled apps ...

Page 47: ... and hold an app icon such as Phone Messages Camera Gallery and Settings to display a quick access menu Use apps more easily through App Shortcuts Tap to set a widget for the app Tap to check the app information This feature is available only on some apps ...

Page 48: ...ng a method of your choice Enter a phone number and tap Touch and hold a speed dial number Search for a contact by tapping the initial letter of a contact name in the contact list and then tap To enter when making an international call touch and hold number 0 See Adding contacts for details on how to add phone numbers to the speed dial list Making Calls from Contacts 1 On the home screen tap Conta...

Page 49: ...een To add or edit a rejection message tap Settings Network internet Call Call blocking Decline with message Decline with message When a call is coming in press the Volume Up Volume Down or Power Lock key to mute ringtone or vibration or to hold the call Checking an incoming call while using an app When a call comes in while using an app a pop up notification can be displayed at the top of the scr...

Page 50: ...the service provider Allows you to add a call to the current conversation Contacts Allows access to your contacts list Hold This may vary depending on the service provider Hold a call Dialpad Display or hide the dial pad Speaker Turn on the speakerphone function Mute Block your voice so that the other party cannot hear your voice Bluetooth Switch the call to a Bluetooth device that is paired and c...

Page 51: ...ords tap on the home screen and tap Call logs Then you can use the following functions To view detailed call records select a contact To make a call to the selected contact tap To delete call records tap Delete The displayed call duration may differ from the call charge Consult with your service provider for more information The deleted call history can not be restored Pinch two fingers or spread ...

Page 52: ... home screen tap 2 Tap 3 Specify a recipient and create a message To attach files tap To access optional menu items tap 4 Tap to send the message Reading a message You can view exchanged messages organized by contact 1 On the home screen tap 2 Select a contact from the message list Configuring messaging settings You can change messaging settings to suit your preferences 1 On the home screen tap 2 ...

Page 53: ...h your fingers or other foreign substance Images included in this user guide may be different from the actual device Photos and videos can be viewed or edited in Gallery See Gallery overview for details Changing the camera mode You can select a camera mode that suits your environment to take a photo or record a video easily and conveniently On the home screen tap then swipe left or right over the ...

Page 54: ... Take photos Open Gallery Taking a photo 1 Select a camera mode and tap the subject to focus the camera on 2 Tap to take a photo You can also press the Volume Down or Volume Up key to take a photo When the screen is turned off or locked start the camera by pressing the Power or Volume Down key twice On the home screen tap Settings Extensions Shortcuts and enable Open Camera under POWER and or VOLU...

Page 55: ...and the selected camera mode Take a photo or record a video in FullVision Select values for aspect ratio and size for taking photos General HDR Obtain photos in vivid colours and get compensated effects even when they are taken against the light These functions are provided by the High Dynamic Range HDR technology equipped in the camera Useful features Cheese shutter Allows you to take a photo by ...

Page 56: ...d and Auto shot is taken by recognizing a face Various camera modes Portrait You can take photos or videos that make the subject more distinct and stand out by blurring the background 1 On the home screen tap then select Portrait by swiping camera modes 2 When Portrait is available appears on the screen tap to take a photo The Portrait feature may not work if the camera cannot recognize the subjec...

Page 57: ... are taken every 3 seconds and saved as a GIF file Tap on the screen to select the number of photos you want to take While taking photos tap to create a GIF with the photos taken The flash automatically turns on while taking photos The current shot and the total number of shots are displayed at the bottom of the screen All taken photos are saved as GIF files only The GIF speed or image orders cann...

Page 58: ...harged for data usage depending on your pricing plan Burst shot You can take continuous shots of photos to create moving pictures In the Photo mode touch and hold Continuous shots are taken at a fast speed while is held down When the storage is set as Internal storage you can take up to 100 photos with the rear camera and 20 photos with the front camera When the storage is set as SD card you can t...

Page 59: ...u can switch between the front and rear cameras to suit your environment On the camera screen tap to switch between the front and rear cameras or On the camera screen swipe the screen up or down Use the front camera to take selfies See Selfie shot for details Zoom in or out You can use zoom in or out on the camera screen while taking a photo or recording a video On the camera screen pinch or sprea...

Page 60: ...a and then clench your fist You can also clench your fist and then open it towards the front camera In three seconds a photo is taken To use this feature switch to the front camera mode then tap Selfie shot Gesture shot Make sure that your palm and fist are within the reference line so that the camera can detect them This feature may not be available while using some of the camera features ...

Page 61: ...you look at the screen the front camera detects your face and takes a selfie automatically The white colored guide frame appears when the front camera detects your face If the subject within the guide frame stops moving the guide frame color turns yellow then the camera takes a photo Tap Selfie shot Auto shot to enable the Auto shot feature ...

Page 62: ...onds Save as flipped Before taking a photo with the front camera tap Save as flipped The image is flipped horizontally When using the front camera you can change the selfie shot settings in the camera options See Customizing the camera options for details Selfie shot Youcanusethefrontcameratoviewyourfaceonthescreenandtakeselfies 1 Tap and select Photo by swiping camera modes 2 Tap to switch to the...

Page 63: ...orward the video If you save the location information or use a scene mode when shooting a sub folder is generated for each video Some file formats may not be supported depending on the installed software Some files may not be opened due to encoding Files that exceed the size limit may cause an error Viewing photos You can view photos saved in Gallery Access additional options Delete images Share i...

Page 64: ... video Create a GIF file To adjust the sound volume drag the right side of the video screen up or down To adjust the screen brightness drag the left side of the screen up or down Dragging the screen to the left while playing a video allows you to rewind REW and dragging to the right allows you to fast forward FF Editing videos 1 While viewing a video tap 2 Use a variety of effects and edit tools t...

Page 65: ...os together 1 While viewing an album tap Create movie 2 Select images or videos for your movie and tap Next 3 Edit the selected images and videos and then tap Save Deleting files You can select images or videos to delete from your video by tapping at the top left corner of its thumbnail ...

Page 66: ...esired location Adding file effects Tap to add a theme or background music or change the font Resetting the movie edits You can reset the edits made to the movie e g play time by tapping Previewing a file Check your new video before saving it by tapping After the playback time elapses the next file is played automatically A maximum of 50 images and videos can be used to create a video The playback...

Page 67: ...to a GIF photograph and then tap Next You can add delete a photograph adjust the speed or screen ratio and set the photograph order Creating GIF photographs is a function provided for the user to produce creative images Violating rights such as intellectual property right or defaming the reputation of another person by using the creating GIF photographs function may lead to a civil or criminal lia...

Page 68: ...then tap to permanently delete the files In this case the files cannot be restored Sharing files You can share files by using one of the following options While viewing a photo tap to share the file by using the desired method While viewing a video Share to share the file by using the desired method Tap from the file list to select files and share them using the desired method Chrome Sign in to Ch...

Page 69: ...ages news and more by entering or speaking keywords Gmail Gmail is an easy to use mail app that keeps your messages safe makes your inbox smarter and helps you stay organized Maps Find your location or the location of a place on the map View geographical information YouTube Search and play videos Upload videos on YouTube to share them with people around the world Drive Upload save open share and o...

Page 70: ...ets or edit spreadsheets created online or from another device Share and edit spreadsheets together with others Slides Create presentation material or edit presentation material created online or from another device Share and edit presentation material together with others Keep Notes Create edit and share your text and photo notes with Google Account Assistant Your device has Google Assistant buil...

Page 71: ...ckMemo overview You can make creative notes by using a variety of options on this advanced notepad feature such as image edits and screenshots which are not supported by the conventional notepad This device supports the Active Pen AES2 0 Active Electrostatic Creating a note 1 On the home screen tap QuickMemo 2 Tap to create a note Save a note Undo the previous edit Redo the recently deleted edits ...

Page 72: ...he status bar downwards and then tap The screen is captured and displayed as a thumbnail on the right bottom of the screen 2 To write notes on the screen tap 3 Write notes using the tools Zoom in or out or adjust the area to capture Write notes by hand Erase handwritten notes Undo the previous edit Redo the recently deleted edits Crop the screen as you desire 4 Tap and save the notes Saved notes c...

Page 73: ...es and Chrome drag the notifications panel downwards and then tap Then tap to capture the entire screen you are currently viewing as a single file This feature is available only on some apps that support the scroll capture feature Pinch two fingers or spread your fingers apart to change the memo layout Managing folders You can organize and view memos according to the memo type 1 On the home screen...

Page 74: ...rash bin and can be recovered within 7 days from the day they were deleted In the QuickMemo app you can change the display type by placing two fingers on the screen and either widening or narrowing the fingers Some folders do not appear when the folder app is initially started Contacts Contacts overview You can save and manage contacts On the home screen tap Essentials Contacts Adding contacts Add...

Page 75: ...d contact from a speed dial number 3 Select a contact While adding a new contact tap to add a speed dial number Searching for contacts You can search for contacts by using one of the following options Tap the search bar at the top of the Contacts screen and enter the contact or phone number you want to search for Scroll the contact list up or down From the index of the contact list screen tap the ...

Page 76: ...ct you want to delete tap Delete contact then tap Delete to confirm Tap Delete on the contact list screen select contacts you want to delete then tap Delete Deleted contacts may not be restored Adding favorites You can register frequently used contacts as favorites 1 On the contact list screen select a contact 2 On the contact detail screen tap Creating groups 1 On the contacts group list tap 2 En...

Page 77: ... alarm tap at the top of the screen You can also touch and hold the alarm World clock You can view the current time in cities around the world 1 On the home screen tap Essentials Clock World clock 2 Tap and add a city Timer You can set the timer to trigger an alarm after a specified period of time 1 On the home screen tap Essentials Clock Timer 2 Set the time and tap Start To suspend the timer tap...

Page 78: ...o record a lap time tap Lap 3 Tap Pause to suspend the stopwatch To resume the stopwatch tap Resume To clear all the records and restart the stopwatch tap Reset Calendar Calendar overview You can use the calendar to manage events and tasks Adding events 1 On the home screen tap Google Calendar 2 Select a date tap then tap Event 3 Enter event details and tap Save ...

Page 79: ...to play the previous file Touch and hold to rewind Adjust the sound volume Back to the previous screen Add to or delete from your favorites Access additional options Switch to the playlist Some file formats may not be supported depending on the installed software Files that exceed the size limit may cause an error Music files may be protected by international copyright owners or copyright laws You...

Page 80: ...sentials Calculator 2 Use the keypad to make a calculation To restart a calculation touch and hold the button FM Radio You can listen to FM radio On the home screen tap Essentials FM Radio To use this app first connect earphones to the device The earphones function as the radio antenna This function may not be supported depending on the area ...

Page 81: ...ogle Calendar Google memo app data and apps downloaded from Play Store are stored on the Drive app automatically Fully charge the battery before transferring data to avoid unintentional powering off during the process SmartWorld You can download a variety of games audio content apps and fonts provided by LG Electronics Customize your device to suit your preferences by using Home themes and fonts I...

Page 82: ...ed voice files can be played back or shared 1 On the home screen tap Essentials Audio Recorder 2 Tap to start recording To pause recording tap 3 Tap to end the recording The file is saved automatically and the Recordings screen appears 4 Tap to play the recorded voice Tap to view the recorded files You can play a recorded voice file from the list Smart cleaning You can delete temporary files or ap...

Page 83: ...Settings 04 ...

Page 84: ...as games and music playback remain available 1 On the settings screen tap Network internet Airplane mode 2 Tap Turn on in the confirmation screen Wi Fi You can connect to nearby devices over a Wi Fi network Connecting to a Wi Fi network 1 On the settings screen tap Network internet Wi Fi 2 Tap to activate it Available Wi Fi networks appear automatically 3 Select a network You may need to enter the...

Page 85: ...ess point You can connect with more than two devices by using Wi Fi Direct 1 On the settings screen tap Network internet Wi Fi Advanced Wi Fi Wi Fi Direct Nearby devices that support Wi Fi Direct automatically appear 2 Select a device Connection occurs when the device accepts the connection request The battery may drain faster when using Wi Fi Direct ...

Page 86: ...net Mobile data 2 Customize the following settings On Enable to use data connections on mobile networks Limit mobile data usage Set a limit for mobile data usage to block mobile data if the limit is reached Customize mobile data settings Call You can customize call settings such as voice call and international call options Some features may not be supported depending on the area or service provide...

Page 87: ...is option uses mobile data and may incur data usage fees depending on your pricing plan Consult with your service provider for more information When connecting to a computer download the USB driver from www lg com and install it on the computer You cannot send or receive files between your device and a computer while USB tethering is turned on Turn off USB tethering to send or receive files Operat...

Page 88: ...ssword 3 Turn on Wi Fi on the other device and select the name of the device network on the Wi Fi list 4 Enter the network password This option uses mobile data and may incur data usage fees depending on your pricing plan Consult with your service provider for more information More information is available at this web site http www android com tether wifi Timeout When the Wi Fi hotspot has not bee...

Page 89: ...m tether Bluetooth_tethering Help You can view help on using tethering and hotspots On the settings screen tap Network internet Tethering Help Mobile networks You can customize the mobile networks settings 1 On the settings screen tap Network internet Mobile networks 2 Customize the following settings International Data Roaming This may vary depending on the service provider Browse the web use ema...

Page 90: ...k See Setting a screen lock for details 3 Enter VPN details and tap Save Configuring VPN settings 1 Tap a VPN from the VPNS list 2 Enter the VPN user account details and tap Connect To save the account details select the Save account information checkbox Wireless Emergency Alerts You can view emergency alerts and customize your emergency alert settings On the settings screen tap Network internet W...

Page 91: ...ctivate it Available devices appear automatically To refresh the device list tap Only devices set as visible are displayed on the list 3 Select a device from the list 4 Follow the on screen instructions to perform authentication This step is skipped for previously accessed devices Sending data via Bluetooth 1 Select a file You can send multimedia files or contacts 2 Tap Bluetooth 3 Select a target...

Page 92: ... Direct share From an app which supports Google Direct Share you can share contents to specific people File sharing You can send and receive files between your device and other LG devices 1 On the settings screen tap Connected devices File sharing 2 Customize the following settings LG K31 Change the device name Save to Set the destination folder to save files sent from other devices in File sharin...

Page 93: ...Google account Sound You can customize sound vibration and notification settings On the settings screen tap Sound and customize the following settings Sound profile Change the sound mode to Sound Vibrate only or Silent Volume Adjust the sound volume for various items Ringtone Select a ringtone for incoming calls Add or delete ringtones Notification sound Select a notification ringtone Set music sa...

Page 94: ...ck sound Enable the sound effect to play when the screen is locked or unlocked Emergency tone Set behavior when an emergency call is made Notifications You can check a list of installed apps and configure the settings for notifications 1 On the settings screen tap Notifications 2 Customize the settings as desired Display You can customize detailed settings for each screen type On the settings scre...

Page 95: ...ual apps On the home screen tap Settings Display App scaling Select an app then select the desired aspect ratio from None Original Compatibility 16 9 Standard 16 7 9 and Full screen Brightness Use the slide bar to change the device s screen brightness To automatically adjust screen brightness according to ambient light intensity tap the Auto switch Screen timeout Automatically turn off the screen ...

Page 96: ...ect your data securely if you lost your device Security update Check for software update and configure automatic installation settings Google Play system update Check for Google Play system update Select screen lock Select the desired screen lock method See Setting a screen lock for details Customize Lock screen Change the information displayed on the locked screen See Customize Lock screen for de...

Page 97: ...d user installed CA certificates User credentials View and change secure certificate information stored on your device Install from storage Install a secure certificate from a storage Clear credentials Delete user installed secure certificates and related credentials Phone administrators Allow privileges to restrict the control or use of the device to particular apps Trust agents View and use trus...

Page 98: ...password address or credit card number with a single tap You can also disable this option use the Google Autocomplete feature or add a new service account Google location history Allows you to enable or disable Location History When enabled Google periodically stores and uses your phone s most recent location data in connection with your Google Account From the Location History screen tap to view ...

Page 99: ...for game tools graphics and battery saving feature 1 On the settings screen tap Extensions Gaming 2 Customize the following settings Game Launcher Tap to use the game launcher Game tools You can run the function while playing games by touching the game tools icon among the home touch buttons Game graphics Adjust the game graphics When you change the resolutions on some games the screen display fea...

Page 100: ... Google Assistant to run certain apps or functions right away 1 On the settings screen tap Extensions Shortcuts 2 Customize the following settings View notification panel Swipe down up on the fingerprint sensor for the notification panel Open Camera Press Power key twice to open Camera Open Screen off memo Press Volume Up key twice to open Screen off memo when the screen is locked or off Open Came...

Page 101: ...ls Battery percentage on status bar Displays the remaining battery level as a percentage on the status bar Adaptive battery Allows you to save the battery by stopping apps running in the background Background restrictions Enable this option to restrict background apps to save the battery while using the device Restricted apps for power saving may not work properly or may not send you notifications...

Page 102: ...total storage space and free space in the memory card This option appears only when a memory card is inserted To unmount the memory card tap Accounts You can add users to share your device and register a cloud account 1 On the settings screen tap Accounts 2 Customize the settings Digital Wellbeing parental controls You can get an overview of your device usage set a timer for each app and manage th...

Page 103: ...an install the update Language keyboard You can customize language and keyboard settings for your device 1 On the settings screen tap System Language keyboard 2 Customize the following settings Language Select a language to apply for your device Manage keyboards You can change the device s basic keyboard setting set the use environments for LG Keyboard or other installed keyboards and set the spee...

Page 104: ...igure the settings for text to speech output Pointer speed Adjust the pointer speed of a mouse or trackpad Reverse mouse buttons Reverse the right mouse button to perform primary direct manipulation actions Date time You can customize date and time settings for your device 1 On the settings screen tap System Date time 2 Customize the settings Memory You can view the average amount of memory usage ...

Page 105: ...can reset the device including network and app settings 1 On the settings screen tap System Restart reset 2 Customize the following settings Auto restart Automatically restart and optimize the phone at a set time Tap to activate this feature and select a date and time to restart You can set the device to restart itself once a week The device automatically restarts in an hour from the preset time O...

Page 106: ...mation about your device such as the name status software details and legal information On the settings screen tap System About phone and view information Regulatory safety You can view regulatory marks and related information on your device On the settings screen tap System Regulatory safety Accessibility You can manage accessibility plug ins installed on your device 1 On the settings screen tap ...

Page 107: ...key End a call by pressing the Power Lock key Hearing Caption preferences Turn on the subtitle service when playing videos for the hearing impaired Hearing Flash alerts Set the device to notify you with a blinking light for incoming calls messages and alarms Hearing RTT call button option This may vary depending on the service provider Turn on RTT Real Time Text feature and select the desired opti...

Page 108: ... the device is left idle for a specified period of time Motor cognition Touch control areas Limit the touch area so that only a particular portion of the screen can be controlled by touch input Accessibility features shortcut Quickly access selected Accessibility features by pressing the Power key and the Volume Up key simultaneously Auto rotate screen Automatically change the screen orientation a...

Page 109: ...Appendix 05 ...

Page 110: ...ne from your computer conveniently You can back up contacts photos and more to the computer or update the device software The supported features may vary depending on the device LG USB driver is a necessary program to connect your LG smartphone with the computer and is installed when you install LG Bridge LG Bridge functions Manage the files on the device from a computer via Wi Fi connection or mo...

Page 111: ...e firmware on your phone to a newer version from the Internet without needing to contact the LG Authorized Service Center This feature will only be available if and when LG makes a newer firmware version available for your device Because the mobile phone firmware update requires the user s full attention for the duration of the update process please make sure you check all instructions and notes t...

Page 112: ...te tap Settings System Update center Software Update Your personal data from internal phone storage including information about your Google account and any other accounts your system application data and settings any downloaded applications and your DRM license might be lost in the process of updating your phone s software Therefore LG recommends that you backup your personal data before updating ...

Page 113: ...your screen is unlocked Add your Google account on your device If your device is wiped but you have your Google account on it the device can t finish the setup process until your Google account information is entered again After your device is protected you ll need to either unlock your screen or enter your Google account password if you need to do a factory reset This ensures that you or someone ...

Page 114: ...s are available for download LG Electronics will also provide open source code to you on CD ROM for a charge covering the cost of performing such distribution such as the cost of media shipping and handling upon email request to opensource lge com This offer is valid for a period of three years after our last shipment of this product This offer is valid to anyone in receipt of this information Reg...

Page 115: ... Google Play Android Chrome Google Photos Google Calendar Google Docs Google Drive Google Sheets and other related marks and logos are trademarks of Google LLC Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi and the Wi Fi logo are registered trademarks of the Wi Fi Alliance All other trademarks and copyrights are the property of their respective owners ...

Page 116: ... use of this product please read this owner s manual carefully and retain for future reference Should the unit require maintenance contact the LG Authorized Service Center Use of controls adjustments or the performance of procedures other than those specified herein may result in hazardous radiation exposure To prevent direct exposure to laser beam do not try to open the enclosure or make direct c...

Page 117: ...ot supported Supported Alarms Supported Not supported Not supported Media data Photos videos songs documents Supported Supported Supported Screen settings Home screen settings folders and widgets Supported Not supported Not supported Lock screen settings screen lock settings excluded Supported Not supported Not supported Apps Downloaded apps Supported Supported Personal data of the downloaded app ...

Page 118: ...ases and the device may overheat When you turn on the device for the first time or back up the data When running multiple apps simultaneously When multiple apps are running in the background When downloading large files while making a video call or recording a video When using features that require high power When watching video streaming on the internet or recording a long video When playing high...

Page 119: ...harging Disconnect the charger from the device and close any running apps Let the device cool down before charging the device or running an app again Stop charging if the charger USB cable port at the lower part of the device overheats and contact the LG Authorized Service Center How to solve overheating of the device Close any running apps or features and let the device cool down Always update th...

Page 120: ...es and let the device cool down The screen brightness and the operating speed may be limited to cool down the device Any running apps or features may slow down or stop The device may stop charging SIM card error Make sure the SIM card is correctly inserted No network connection or dropped network Signal is weak Move to a window or an open area You are outside the carrier network area Move and chec...

Page 121: ...et shorter over time Error messages appear when launching the camera Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the camera app after trying these tips contact the LG Authorized Service Center The photo quality is poor The quality of your photos may vary depending on the surroundi...

Page 122: ...damaged contact the LG Authorized Service Center Hangs or freezes Restart the device If your device freezes or hangs you may need to close apps or turn the device off and then on again Perform a boot up Press and hold the Power Lock key and the Volume Down key until the device restarts Reset the device If the methods above do not solve your problem perform a factory data reset On the settings scre...

Page 123: ...e are within the maximum Bluetooth range 10 m If the tips above do not solve your problem contact the LG Authorized Service Center A connection is not established when you connect the device to a computer Make sure the USB cable you are using is compatible with your device Make sure you have the proper driver installed and updated on your computer Downloaded application causes a lot of errors Appl...

Page 124: ...For Your Safety 06 ...

Page 125: ...horoughly and in different locations using your hearing aid or cochlear implant to determine if you hear any interfering noise Consult your service provider or the manufacturer of this device for information on hearing aid compatibility If you have questions about return or exchange policies consult your service provider or device retailer This mobile phone has a Hearing Aid Mode that when activat...

Page 126: ...ministration FDA and the Federal Communications Commission FCC set policies and procedures for wireless devices The FDA issued a website publication on health issues related to cell phone usage where it states The scientific community at large believes that the weight of scientific evidence does not show an association between exposure to radiofrequency RF from cell phones and adverse health outco...

Page 127: ... about SARs visit the FCC website at https www fcc gov consumers guides specific absorption rate sar cell phones what it means you You may also wish to contact the manufacturer of your device Can I minimize my RF exposure If you are concerned about RF there are several simple steps you can take to minimize your RF exposure You can of course reduce your talk time You can place more distance between...

Page 128: ...zard exists A copy of the UK s leaflet is available at http www dh gov uk search mobile or you can write to NRPB Chilton Didcot Oxon OX11 ORQ United Kingdom Copies of the UK s annual reports on mobile phones and RF are available online at http www hpa org uk radiation search mobile Parents who wish to reduce their children s RF exposure may choose to restrict their children s wireless device use W...

Page 129: ...fety of all persons regardless of age and health The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate or SAR The SAR limit set by the FCC is 1 6 W kg Tests for SAR are conducted using standard operating positions specified by the FCC with the device transmitting at its highest certified power level in all tested frequency bands Althou...

Page 130: ...CC Report and Order in WT Docket 01 309 modified the exception of wireless devices under the Hearing Aid Compatibility Act of 1988 HAC Act to require digital wireless devices be compatible with hearing aids The intent of the HAC Act is to ensure reasonable access to telecommunications services for persons with hearing disabilities While some wireless devices are used near some hearing devices hear...

Page 131: ...eless device meets the M3 level rating the sum of the two values equal M5 This should provide the hearing aid user with normal usage while using their hearing aid with the particular wireless device Normal usage in this context is defined as a signal quality that s acceptable for normal operation The M mark is intended to be synonymous with the U mark The T mark is intended to be synonymous with t...

Page 132: ... distorted hearing Individual susceptibility to noise induced hearing loss and other potential hearing problems varies The amount of sound produced by a portable audio device varies depending on the nature of the sound the device the device settings and the headphones You should follow some common sense recommendations when using any portable audio device Set the volume in a quiet environment and ...

Page 133: ...es Those guidelines are consistent with the safety standards previously set by both U S and international standards bodies ANSI C95 1 1992 NCRP Report 86 1986 ICNIRP 1996 American National Standards Institute National Council on Radiation Protection and Measurements International Commission on Non Ionizing Radiation Protection Those standards were based on comprehensive and periodic evaluations of...

Page 134: ...ital wireless devices may interfere with some hearing aids In the event of such interference you may want to consult your service provider or call the customer service line to discuss alternatives Other Medical Devices If you use any other personal medical device consult the manufacturer of your device to determine if it is adequately shielded from external RF energy Your physician may be able to ...

Page 135: ... fueling areas such as gasoline stations below deck on boats fuel or chemical transfer or storage facilities vehicles using liquefied petroleum gas such as propane or butane areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you would normally be advised to turn off your vehicle engine For Vehicles Equipped with an Air Bag An air bag in...

Page 136: ...n which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experie...

Page 137: ...s from getting into the Charger USB cable port It may cause heat or fire Avoid exposing the device to low air pressure at high altitude Do not expose the device to extremely low air pressure Otherwise it can cause explosion of the battery or leakage of flammable liquid or gas Charger and Adapter Safety The charger and adapter are intended for indoor use only Insert the battery charger vertically i...

Page 138: ...o might cause deterioration of device s characteristics or cycle life If the skin or clothes are smeared with liquid from the battery wash with fresh water It may cause skin inflammation Please contact the LG Authorized Service Center immediately if this occurs Do not handle the device with wet hands while it is being charged It may cause an electric shock or seriously damage your device Do not ch...

Page 139: ...components such as a credit card phone card bank book or subway ticket near your device The magnetism of the device may damage the data stored in the magnetic strip Talking on your device for a long period of time may reduce call quality due to heat generated during use When the device is not used for a long period time store it in a safe place with the power cord unplugged Using the device in pro...

Page 140: ...lso emit very low levels of RF when in standby mode Whereas high levels of RF can produce health effects by heating tissue exposure to low level RF that does not produce heating effects causes no known adverse health effects Many studies of low level RF exposures have not found any biological effects Some studies have suggested that some biological effects may occur but such findings have not been...

Page 141: ... Institute for Occupational Safety and Health Environmental Protection Agency Occupational Safety and Health Administration National Telecommunications and Information Administration The National Institutes of Health participates in some interagency working group activities as well The FDA shares regulatory responsibilities for wireless devices with the Federal Communications Commission FCC All de...

Page 142: ...ts of Radio Frequency RF energy exposures characteristic of wireless devices have yielded conflicting results that often cannot be repeated in other laboratories A few animal studies however have suggested that low levels of RF could accelerate the development of cancer in laboratory animals However many of the studies that showed increased tumor development used animals that had been genetically ...

Page 143: ...ice RF The FDA is working with the U S National Toxicology Program and with groups of investigators around the world to ensure that high priority animal studies are conducted to address important questions about the effects of exposure to Radio Frequency RF energy The FDA has been a leading participant in the World Health Organization International Electro Magnetic Fields EMF Project since its inc...

Page 144: ...ion number on your device so you can find your device s RF exposure level in the online listing 8 What has the FDA done to measure the Radio Frequency energy coming from wireless devices The Institute of Electrical and Electronic Engineers IEEE is developing a technical standard for measuring the Radio Frequency RF energy exposure from wireless devices and other wireless handsets with the particip...

Page 145: ...es are harmful But if you are concerned about the RF exposure from these products you can use measures like those described above to reduce your RF exposure from wireless device use 10 What about children using wireless devices The scientific evidence does not show a danger to users of wireless devices including children and teenagers If you want to take steps to lower exposure to Radio Frequency ...

Page 146: ...rs IEEE This standard specifies test methods and performance requirements for hearing aids and wireless devices so that no interference occurs when a person uses a compatible device and a compatible hearing aid at the same time This standard was approved by the IEEE in 2000 The FDA continues to monitor the use of wireless devices for possible interactions with other medical devices Should harmful ...

Page 147: ...ce keypad so you can use the speed dial function without taking your attention off the road 2 When available use a hands free device A number of hands free wireless device accessories are readily available today Whether you choose an installed mounted device for your wireless device or a speaker phone accessory take advantage of these devices if available to you 3 Make sure you place your wireless...

Page 148: ...hazard or medical emergency Remember it s a free call on your wireless device 9 Use your wireless device to help others in emergencies Your wireless device provides you a perfect opportunity to be a Good Samaritan in your community If you see an auto accident crime in progress or other serious emergency where lives are in danger call 911 or another local emergency number as you would want others t...

Page 149: ...LIMITED WARRANTY USA 07 ...

Page 150: ...ase or absent valid proof of purchase fifteen 15 months from manufacture date Parts and Labor internal functional parts only Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety 90 days whichever is greater Replacement products and parts may be new reconditioned refurbished or otherwise factory remanufactured Replaced Products and parts w...

Page 151: ...ects of the Product resulting from use of the Product in other than its normal and customary manner 2 Damage or defects of the Product resulting from abnormal use abnormal conditions improper storage exposure to moisture or dampness unauthorized modifications connection repair misuse neglect abuse accident alteration improper installation or other acts which are not the fault of LG including damag...

Page 152: ...nally exposed parts that are scratched or damaged 11 Products operated outside published maximum ratings 12 Replacement of any consumable parts such as fuses The cost of repair or replacement under the above excluded circumstances shall be borne by you TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION Call 1 800 793 8896 and select the appropriate option from the menu Or visit our website at h...

Page 153: ...ating the arbitration by sending a letter to LG at LG Electronics U S A Inc Attn Legal Department Arbitration 111 Sylvan Avenue North Building Englewood Cliffs NJ 07632 You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim The notice must provide your name address and telephone number identify the product that is the subject of the claim and describe the...

Page 154: ...r residence shall govern this Limited Warranty and any disputes between us except to the extent that such law is preempted by or inconsistent with applicable federal law Fees Costs You do not need to pay any fee to begin an arbitration Upon receipt of your written demand for arbitration LG will promptly pay all arbitration filing fees to the AAA unless you seek more than 25 000 in damages in which...

Page 155: ...nding an e mail to optout lge com with the subject line Arbitration Opt Out or ii calling 1 800 980 2973 You must include in the opt out e mail or provide by telephone a your name and address b the date on which the product was purchased c the product model name or model number and d the IMEI or MEID or Serial Number as applicable the IMEI or MEID or Serial Number can be found i on the product box...

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