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Your Right To Change Services & When Changes Are
Effective
The account holder can typically change Services upon request. In some instances, changes may be
conditioned on payment of an Early Termination Fee or certain other charges, or they may require a new
Term Commitment. Changes to Services are usually effective at the start of the next full invoicing cycle. If
the changes take place sooner, your invoice may reflect pro-rated charges for your old and new Services.
We may, but are not obligated to, provide you the opportunity to authorize someone else to make
changes to your Services, which will include the authority to make changes that will extend your Term
Commitment. You are responsible for any changes to your Services made by a person you authorize, and
those changes will be treated as modifications to this Agreement.
Our Right To Suspend Or Terminate Services
We can, without notice, suspend or terminate any Service at any time for any reason.
For example,
we can suspend or terminate any Service for the following: (a) failure to have or maintain an appropriate
account balance for applicable charges; (b) harassing/threatening/abusing/offending our employees or
agents; (c) providing false or inaccurate information; (d) interfering with our operations; (e)
using/suspicion of using Services in any manner restricted by or inconsistent with the Agreement and
Policies; (f) breaching, failing to follow, or abusing the Agreement or Policies; (g) modifying a Device from
its manufacturer specifications (for example, rooting the device); or (h) if we believe the action protects
our interests, any customer’s interests, or our networks.
Your Right To Change Services & When Changes Are
Effective
The account holder can typically change Services upon request. In some instances, changes may be
conditioned on payment of certain charges. The effective date of any changes will depend on our Policies,
the old Services, and the requested Services. We will not credit or refund any subscription or other
charges as a result of a change in Services. We may, but are not obligated to, provide you the opportunity
to authorize someone else to make changes to your Services. You are responsible for any changes to
your Services made by a person you authorize, and those changes will be treated as modifications to this
Agreement.
Restrictions On Using Services
You can’t use our Services: (a) in a way that could cause damage or adversely affect any of our other
customers or our reputation, networks, property, or Services; or (b) in any way prohibited by the terms of
our Services, the Agreement, or our Policies. You cannot in any manner resell the Services to another
party. For additional restrictions on the use of our Services, see our Acceptable Use Policy and Visitors
Agreement, which are available on our website, and the detailed plan or other information on Services
that we provide or refer you to during the sales transaction.
Your Device, Number & Email Address
We don’t manufacture any Device that we might sell to you or that is associated with our Services, and
we aren’t responsible for any defects, acts, or omissions of the manufacturer.
The only warranties on
your Device are the limited warranties given to you by the manufacturer directly or that we pass
through. Device performance may vary based on device
specifications (for example, a device’s
software, memory, and storage), and device performance may impact access to all of our Services
.
