65
Resetting the unit
If you observe any of the following symptoms.
• The unit is plugged in, but the power will not turn on or off.
• The front panel display is not working.
• The unit is not operating normally.
You can reset the unit as follows.
• Press and hold the POWER button for at least five seconds. This will
force the unit to power off then turn the unit back on.
• Unplug the power cord, wait at least five seconds, and then plug it in again.
Customer Support
You can update the Player using the latest software to enhance the
products operation and/or add new features.
To obtain the latest software for this player (if updates have been made),
please visit http://de.lgservice.com or contact LG Electronics customer
care centre.
Design and specifications are subject to change without notice.
Troubleshooting
Possible Cause
• The connected HDMI device does not display any
picture.
• The connected HDMI device does not output sounds.
Symptom
HDMI
Correction
• The video input of the connected device is set correctly for
this unit.
• The HDMI cable you are using is fully HDMI-compliant .
Using a non-standard cable may result in no picture being
output.
• Not all HDCP-compatible DVI devices will work with this unit.
• Some HDMI-compatible devices do not output sounds
(check the manual that came with the connected device).
• If your TV is not capable of handling 96 kHz sampling fre-
quency, set the [Sampling Freq.] option to [48 kHz] on the
setup menu. When this choice is made, this unit will auto-
matically convert any 96 kHz signals to 48 kHz so your sys-
tem can decode them.
• If your TV is not equipped with Dolby Digital and MPEG
decoder, set the [Dolby Digital] and [MPEG] options to [PCM]
on the setup menu.
• If your TV is not equipped with DTS decoder, set the [DTS]
options to [OFF] on the setup menu. To enjoy DTS multi
channel surround, you must connect this unit to a DTS com-
patible receiver via one of this unit’s digital audio outputs.
HR407M-P_BGBRLLK_ENG 8/9/04 4:49 AM Page 65
