LG F V5 RP Series Service Manual Download Page 20 | Manualshive

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Before servicing ask the customer what the trouble is.
Check the adjustments. (Power supply :220-240V~, Removal of transit bolts etc..)
Check the troubles referring to the troubleshooting.
Decide service steps referring to disassembly instructions.
Then, service and repair.
After servicing, operate the appliance to see whether it works OK or NOT.

7. TROUBLESHOOTING

7-1. CHECK BEFORE SERVICE

7-2. LOAD TEST MODE

1 Turn on, and touch ‘Rinse+’ and ‘Delay End’

at the same time in 1 second.

2 The washer must be empty and the controls must be in the off state.
3 Press Power with above two buttons pressed and then buzzer will sound.
4 Press the Start/Pause button repeatedly to cycle through the test modes

1
2
3
4
5
6

Display Status

Numbers

Check Point

Remark

0

1

2

3

4

5

6

7

8

9

10

11

Turns on all light and locks the door.

Tumble clockwise

Low speed spin

High speed spin

Inlet valve for prewash turns on.

Inlet valve for main wash turns on.

Inlet valve for hot water turns on.

Tumble counterclockwise

Heater turns on for 3 sec.

Drain pump turns on.

Off

PGM Version Information

rpm(42~50)

rpm (60)

rpm (130~140)

Water level frequency

Water level frequency

Water level frequency

Inlet valve for atomizing turn on.

Water level frequency
rpm

Water temperature

Water level frequency

-

For Hot&Cold Model

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Summary of Contents for F V5 RP Series

Page 1: ...HING MACHINE UNPLUG THE POWER CORD TO AVOID THE RISK OF AN ELECTRIC SHOCK WHEN SERVICING INTERNAL PARTS USE ONLY S S T R A P E C I V R E SUPPLIED FROM LG AFTER SERVICING THE ELECTRIC WIRE INSURE THAT INSULATION TAPE IS APPLIED TO PREVENT AN ELECTRICAL SHORT MODEL F V5 RP 0 9 website http biz lgservice com e mail http LGEservice com techsup html ...

Page 2: ...Outlet Error 27 FE Over Flow Error 29 PE Pressure Sensor S W Error 30 dE2 Door open Error 32 dE1 Door switch Error 32 tE Thermistor Heating Error 34 LE Motor Lock Error 37 8 TROUBLESHOOTING WITHOUT ERROR CODES 42 Power Failure or no power 42 Vibration Noise during spin 43 Detergent Softener does not flow in 44 Water Leak 45 Before using the WiFi function 46 9 PART INSPECTION 51 9 1 FILTER ASSEMBLY...

Page 3: ...TO OFF CHILD LOCK AUTO RESTART TIME SAVE ELECTRICITY CONSUMPTION WASHING SPIN DRAIN MOTOR WASH HEATER REVOLUTION SPEED WASH SPIN 0 0 4 1 0 0 2 1 0 0 0 1 0 0 8 0 0 4 n i p S o N V 4 F 0 0 2 1 0 0 1 1 0 0 0 1 0 0 8 0 0 4 n i p S o N V 2 F 46 rpm 0 1 1 0 MPa 1 0 kgf cm 2 10 0 kgf cm2 Electronic Refer to the Rating Label 600mm x 565mm x 850mm Cotton Cotton Turbo Wash 39 Mixed Fabric Easy Care Steam Re...

Page 4: ...is feature lets you use various functions of the product e g remote control smart alert mode download and smart self diagnosis via the smartphone app 6 Motion Washer is able to perform various drum actions or a combination of different actions depending on the wash program selected Combined with a controlled spin speed and the ability of the drum to rotate both left and right the wash performance ...

Page 5: ...er level in the tub Water supply is stopped when the water level reach the preset level then washing program proceeds Spinning does not proceed until the water in the tub reduces to a certain level water temperature washing time rinse time the best washing performance spin rhythm time laundry amount FUZZY LOGIC selected washing temperature SENSING EFFECT PROCESSING DET ERMINATION 2 4 THE DOOR CAN ...

Page 6: ...3 PARTS IDENTIFCATION 6 ...

Page 7: ...3 PARTS IDENTIFCATION 5 9 6 ...

Page 8: ...cts under the feet Clean the floor there should be no foreign objects under the feet If the unit has foreign objects underneath the feet this will prevent the unit from being leveled properly and will cause vibrations and slipping Remove any foreign objects if any from underneath the machine and level unit properly See below for examples of foreign objects 1 Open the box and check appliance condit...

Page 9: ...1 2 3 1 2 3 9 ...

Page 10: ...could be coming from the standpipe This odor can come up the drain hose and into the unit Pour a cup or two of bleach or vinegar down the home drain and let it sit for 24 hours before running another cycle This will help eliminate odor from the home drain If a cycle is started too soon after doing this it will not help the issue Connect the power plug to the wall outlet Avoid connecting several el...

Page 11: ...etween floor and foot And only use adjustment rubber when difference at the leg adjustment is more than 10mm Place your right hand on the back right corner and your left hand on the front left corner of the unit then attempt to rock the unit from corner to corner Then move your right hand to the front right side and your left hand to the back left corner and attempt to rock the unit from corner to...

Page 12: ...terclockwise 5 Check automatic reverse turn 4 Check the water supply Check if water is supplied through the detergent dispenser 7 Check the drain and spin functions Turn power off and then power on Select the spin rpm Press the START PAUSE button Check the spin and drain functions Turn power off and then power on Listen for a click to determine if the door is unlocking 8 Turn power off and open th...

Page 13: ...ay will remain on through the cycle Start Pause This Start Pause button is used to start wash cycle or pause the wash cycle If temporary stop of wash cycle is needed touch theStart Pause button When in Pause the power is turned off automatically after 4 minutes Options This allows you to select an additional cycle and will light when selected Use thise buttons to select the desired cycle options f...

Page 14: ...n and set time required 4 Touch the Start Pause button You can set a time delay so that the washing machine will start automatically and finish after a specifed time interval NOTE The delay time is the time to the end of the programme not the start The actual running time may vary due to water temperature wash load and other factors To cancel the function the power button should be pressed Avoid u...

Page 15: ...r temperature can be selected according to the program Temp When you select it will still rotate for a short time to drain quickly NOTE If the laundry is heavily soiled Pre Wash course is effective 1 Touch the Power button 2 Select a cycle 3 Touch the Pre Wash button 4 Touch the Start Pause button Pre Wash This washing programme reduces wrinkles by steaming after spin 1 Press the Power button 2 Se...

Page 16: ...LED display When the child lock is set all buttons are locked except the Power button Select this function to lock the buttons on the control assembly to prevent tampering Child Lock can be set only during the washing cycle Unlocking the control panel 1 Touch and hold the Child Lock button for 3 seconds 2 A beeper will sound and the remaining time for the current programme will reappear on the LED...

Page 17: ...on to start 6 After the cycle is complete leave the door open to allow the washer door opening flexible gasket and door glass to dry Door Lock For safety reasons the door will lock while machine is in use and the Door Lock icon will light up You can safely open the door after the Door Lock icon turns off While Detecting is shown on the display the washing machine rotates slowly and detects how muc...

Page 18: ...team BL 1 2 1 2 1 2 1 2 BK 1 2 1 2 1 2 3 4 5 6 1 2 3 4 5 6 Inlet V V YL RD BL BK Door S W 1 2 3 4 1 2 3 4 YL RD YL 1 1 YL 3 2 1 BR BL BR 1 2 1 2 1 2 1 2 1 2 3 4 1 2 3 4 RD 1 1 RD Noise Filter 1 2 3 4 1 2 3 4 Vibration Sensor Earth Earth 1 1 Earth 1 1 18 7 7 8 8 WH PL BL BK Filter Clean 1 2 1 2 BK BK BK BL BK BK BL D R K B 2 3 1 2 3 GY3 1 2 3 RD Motor 1 2 3 1 2 3 1 2 3 BL YL RD BL YL NA 1 2 1 2 GR ...

Page 19: ...8 11Ω Water sensor blue white thermister blue common violet pressure switch orange pressure switch Drain motor BLDC pump white U black V yellow W yellow red door switch black door switch orange door switch PCB POWER Dry Heater Dry Fan motor Vibration Sensor Thermistor DC Valve 19 ...

Page 20: ...tate 3 Press Power with above two buttons pressed and then buzzer will sound 4 Press the Start Pause button repeatedly to cyclethrough the test modes 1 2 3 4 5 6 Display Status Numbers Check Point Remark 0 1 2 3 4 5 6 7 8 9 10 11 Turns on all light and locks the door Tumble clockwise Low speed spin High speed spin Inlet valve for prewash turns on Inlet valve for main wash turns on Inlet valve for ...

Page 21: ...7 3 HOW TO CHECK THE WATER LEVEL FREQUENCY Touch the Spin and RINSE button simultaneously Keeping touch the digits indicate the water level frequency ...

Page 22: ... supplied or not reached to the preset water level within 25 minutes Page 24 1 UNBALANCE ERROR The appliance is tilted Laundry is gatherd to one side Page 25 2 WATER OUTLET ERROR Not fully drained within 10 minutes Page 26 3 OVERFLOW ERROR Water is overflowing under 21 3kHz If is displayed the drain pump operates to drain the water automatically Page 28 4 PRESSURE SENSOR S W ERROR The pressure sen...

Page 23: ...e washer experienced a power failure Supply warm water into the drum and unfreeze drain Malfunction of vibration sensor hose and drain pump Wet a towel in warm and apply to supply hose Press the start pause button ERROR SYMPTOM CAUSE 12 DRY HEATER ERROR The Dry Heater is out of orde The Connector of the Dry Heater is not connecte properly to the connector in the Main PWB ASSEMBLY The Dry fan motor...

Page 24: ...Wiring 2 Check Inlet valve s Resistance 3 Check Inlet valve clogged 4 Voltage of the inlet valve s connector LQC mode Valve running with 13 6V 10 In normal cycle Valve running with 7V 10 Need to check 2s later from valve start to running Pre wash Main wash Filter Cleaan Steam Condensate 24 ...

Page 25: ...quency over 26 0khz Reconnect or repair the Connector Or replace the Harness Replace the Inlet Valve Is the Connector connected correctly to the Main PCB and theInlet Valve is the Harness alright Check the Air Chamber and the Tube clogged Check the water level frequency again if it is over 26 2KHz replace the Pressure switch YES YES NO Replace the Main PCB NO YES YES NO NO Is the resistance of eac...

Page 26: ...Page 7 Is the laundry mixed The few items of clothing will clump together and their weight will be in one place on the drum throwing the weight off during spin mode So add some laundry to overcome UE error And rearrange load to allow proper spinning Try rearranging the laundry in drum Or the laundry is separated by size type and color Separate by size type and color YES YES NO NO YES 26 ...

Page 27: ...vents proper drainage but also will promote bacteria growth and cause odors This drain filter should be cleaned once a month How to disassemble and clean pump filter Open the Cover by coin or finger only new model Cover Drain water by removing the hose cap Disassemble the pump filter by turning the filter cap counterclockwise Filter clogged by foreign objects Assemble close cap Pump Filter filter ...

Page 28: ...ut water adequately if the standpipe exceeds 1 0 m In this case water may flow back into the washer Check the Air Chamber and theTube clogged Check the water level frequency again if it is over 25 5KHz replace the If it is clogged Pressure switch YES NO Reconnect or repair theConnector Or replace the Harness NO Replace the Main PCB NO Replace the Pump Motor Or is the Impeller operating normally Do...

Page 29: ... and Hold Spin Turbo Wash simultaneously FE Overflow Error If FE is displayed again then replace thePressure Switch If FE is displayed again then replace theMain PCB Drain out the water and then check the Air Chamber and theTube clogged NO NO YES YES Is water continuously coming into the drawer Replace the Main PCB Replace the Inlet Valve assembly ...

Page 30: ...ain PCB and thePressure Switch Is the Harness alright Reconnect or repair theConnector Or replace the Harness Check air chamber and remove foreign material Replace the Pressure Switch YES YES NO Is the resistance of the Pressure Switch out of range Pin1 Pin3 21 23 NO NO YES Pressure Sensor S W Error PE 30 ...

Page 31: ...Symptom Check Point 1 PRESSURE SENSORERROR PE 1 Check Electric Wiring 2 Check Pressure sensor s Resistance 3 Check Air Chamber and Tubeclogged PressureSensor 1 2 3 BL6 31 ...

Page 32: ...ollows Door Locking time 1 8 sec Check the time between from input the power to parts move up then Door locked Door Releasing time 25 100 sec Check the time between from off the power to parts move down then Door released 1 1 1 Door Open Error dE2 Door Switch Error dE1 YES YES YES NO Scratch by Latch Hook Touching or Is the Connector connected correctly to the Main PCB and the Door Switch Is the H...

Page 33: ...Symptom Check Point 1 DOOR OPEN ERROR dE 1 Check Electric Wiring 2 Check latch hook sping Cracked 3 Check Door switch s Resistance 4 Check Voltage of Door switch s connector 5 3 4 2 13 1V 33 ...

Page 34: ...pair theConnector Or replace the Harness Replace the Thermistor YES Replace the Heater YES NO Is the resistance of the Heater out of range24 5 28 5 for Washing Page 19 Note Thermistor Spec NO NO Thermistor Heating Error tE S P E C Temp 30 C 40 C 60 C 70 C 95 C 105 C Resistance k MIN 36 35 39 45 42 72 24 20 26 05 27 97 11 43 12 12 12 82 8 088 8 514 8 940 3 544 3 791 4 045 2 617 2 816 3 023 STD MAX ...

Page 35: ...ING ERROR tE 1 Check Electric Wiring 2 Check Heater s Resistance 3 Check Thermistor s Resistance 4 Water Leaked into the Thermistor s Connector Wash Heater Heater Main PWB Resistance Wash Heater 1 2 BK 3 th YL 3 th 12 18 WH BK 35 ...

Page 36: ...Wash Thermistor Thermistor Main PWB Resistance k Remarks Wash Thermistor 1 2 NA3 4th NA3 5th 39 5 86 30 26 1 104 40 12 1 140 60 8 5 158 70 3 8 203 95 2 8 221 105 WH6 36 ...

Page 37: ...nector connected correctly to the Main PCB and theMotor Is the Harness alright YES NO YES YES YES NO Disassemble the Rotor Is the Magnet of rotorcracked or broken Replace the Main PCB Press the Power button Start Pause button Does the Drum stop when the start pause button is pr essed to start the cycle Or Sometimes does the Drum rotateweakly under 15rpm Magnet Is the resistance the same betweenSta...

Page 38: ...oint 1 NO POWER 1 Check Electric Wiring 2 Check the Customer s outlet 3 Check Noise Filter 4 Check LED on in Main PWB N oi se Fi l ter Noise Filter Resistance Ω WH1 1 RD1 3 0 WH1 3 RD1 1 0 1 3 1 3 2 1 3 1 WH1 3 RD1 38 ...

Page 39: ... Bellows Replace the Thermistor Is the resistance of t he Thermistor out of range 2 5 180KΩ at 105 0 C Disassemble the Cabinet cover and Condensing Bellows Is there any foreign object inCondensing Bellows Disassemble the Dry Fan Assy and Dry Duct Upper and clean foreign object inDuct and Fan Check for Dry Heater trouble Page 41 Check for Dry Fan Motor trouble Page 42 YES YES YES YES YES NO NO NO ...

Page 40: ...istance of Dry Heater out of range 33 37Ω Is Thermostat closed When checking voltage betweenconnectors 1 2 on drying is the voltage AC 230V as the figure Replace the Dry Heater NO Replace the Thermostat Replace the PWB assembly main NO NO YES YES ...

Page 41: ... the Harness alright Are the resistance same between terminal points V U U W W V 2 5Ω When checking voltage betweenconnectors 1 2 on drying is the voltage DC 20 30V as the figure Reconnect or repair theConnector Or replace the Harness Replace the Dry Fan Motor Replace the PWB assembly main U V W YES YES NO NO NO ...

Page 42: ...isplay PCB Is the Connector connected correctly to the Main PCB and theNoise Filter Is the Harness alright Reconnect Power Plug firmly Check the fuse or reset the circuit breaker Don t use Multi plug socket Use Single Plug socket for washing machine YES YES Reconnect or repair theConnector Or replace the Harness Check connectors otherwise Replace Display PCB Check and replace Main PCB 8 TROUBLESHO...

Page 43: ...Vibration Noise During Spin Have all the Transit Bolts been removed NO Remove the Transit Bolts Washer Packing Support YES Refer to INSTALLATION Page 7 43 ...

Page 44: ... put in the correct compartment of the drawer NO Refer to Water Inlet Error IE page 23 NO Put it in theCorrect Position Reference Amount of Detergent Softener Detergent NO OK YES YES Is water supplied Is the Detergent caked or hardened Pre Wash Powder YES Softener YES Main Wash Powder Only softener 44 ...

Page 45: ...Is detergent softener put in the correct compartment of the drawer NO Put it in theCorrect Position Replace the Dispenser Tray Reference Amount of Detergent Softener Detergent NO OK Is the Dispenser Tray Damaged or warped 1 Water Leak from Dispenser Is the Detergent caked or hardened Softener YES YES NO 45 ...

Page 46: ...d split Replace the damaged parts Replace the Inlet Hoses Clean the periphery ofGasket and Door regularly 3 Unknown Water on Floor YES Is the washer horizontal Adjust the height of washing machine to be kept horizontally Page 7 NO Are the drain filter and manual drain hose open YES NO Check Turn the filter cap clockwise to close YES YES NO 46 ...

Page 47: ...e home network environment The network connection may not work properly depending on the internet service provider The surrounding wireless environment can make the wireless network service run slowly The application is subject to change for appliance improvement purposes without notice to users Using the Wi Fi Function Communicate with the appliance from a smart phone using the convenient smart f...

Page 48: ...onics European Shared Service Center B V declares that this Washing machine is compliant with the essential requirements and other relevant provisions of Directive 1999 5 EC The complete Declaration of Conformity may be requested through the following postal address LG Electronics European Shared Service Center B V Krijgsman 1 1186 DM Amstelveen The Netherlands or can be requested at our dedicated...

Page 49: ... Customer Information Centre 1 Press the Power button to turn on the washing machine Do not press any other buttons or turn the programme knob 2 When instructed to do so by the call center place the mouthpiece of your phone close to the Power button Max 10 mm 3 Press and hold the Temp button for 3 seconds while holding the phone mouthpiece to the icon or Power button 4 Keep the phone in place unti...

Page 50: ... Do not press the surface or the display with sharp objects Cleaning the Interior Use a towel or soft cloth to wipe around the washing machine door opening and door glass Always remove items from the washing machine as soon as the cycle is complete Leaving damp items in the washing machine can cause wrinkling colour transfer and odour Run the Tub Clean programme once a month or more often if neede...

Page 51: ...9 Par t i nspect i on 51 ...

Page 52: ...52 ...

Page 53: ...53 ...

Page 54: ...54 ...

Page 55: ...I II I I I II I II II I I I I I I I 9 4 I I I I I I I ...

Page 56: ...crews from the parts displayed in the fig 5 Unfasten the screws from the parts displayed in the fig 6 Disconnect the wiring connectors between the multi harness and the control panel assembly 7 Disassemble the control panel assembly 8 Disassemble the display PCB assembly from the control panel assembly by unfastening the screws 9 10 Disconnect the wiring connector between the Display PCB assembly ...

Page 57: ...The plate assembly Top are disassembled 3 Two screws are unscrewed 2 Pull the drawer to arrow direction 4 Clamp 5 Cutting cable ties and the ventillation hose are disassembly on the dispenser DISPENSER ASSEMBLY 4 Pull the PWB assembly in direction of red arrow 5 Disassembly PWB like the picture 57 ...

Page 58: ...e door completely 2 Remove the three screws from the hinge When removing the Door Assembly it is necessary to hold the Bracket that is inner of the Cabinet Cover First prepare a bucket to put in the remained water Pull it out from hose White Black Purple Black INLET VALVE DOOR Removing method of remained water CAP REMAING HOSE VALVE Pre Wash Gray Black 3 VALVE Filter Clean 4 Blue Black 58 ...

Page 59: ... Pull out the drawer and unscrew 2 screws 1 Two screws are unscrewed 3 Unscrew the screws from the lower cover 2 Disassembly cap cover and pump case 3 Unscrew the screw from the CABINET COVER Remove gasket clamp and release gasket from cabinet cover 1 2 3 Lift the side the Control Panel Assembly and pull it out CABINET COVER 59 ...

Page 60: ...e 25 100sec Check the time between from off the power to parts move down then Door released 1 1 1 4 Lift and separate the cabinet cover 1 Two screws are unscrewed and disassembly cabinet cover 2 The Door Lock S W is disconnected form the wiring connector and the strap NOTE When assembling the CABINET COVER connect the Door S W connector SWITCH ASSY DOOR LOCK 1 2 60 ...

Page 61: ...2 Disconnect the 2 connectors 1 Remove the hinges Damper at the Tub 3 The hinge at the base is pulled off In directions of the arrow 2 The Hinge Damper at the base is pulled off by pressing on the snaps at the sharp end ROTOR ASSEMBLY STATOR ASSEMBLY FRICTION DAMPER V U 8 11 U W 8 11 W V 8 11 Motor Stator U V W 61 ...

Page 62: ... 8 Three screws are unscrewed from the cabinet 9 Remove the pump to arrow direction Rating 26V Resistant 3 46 3 98 1 Loosen the nut 2 Remove washing heater by pulling out When assembling the washing heater insert the heater to heater clip on the bottom of tub and check the position of wire color PUMP HEATER Heater for Washing Rating 230V 2000W Resistant 24 5 28 5 CAUTION Bellows Pump Hose Remainin...

Page 63: ...1 Remove washing heater 2 Remove the foreign object wire coin etc by inserting long bar in the hole WHEN FOREIGN OBJECT STUCK BETWEEN DRUM AND TUB 63 ...

Page 64: ... by removing 2ea screws r 2 3 4 Cut cable ties from tub cover Remove the vibration sensor housing from the Harness Remove the vibration sensor from tub cover How to disassemble Vibration sensor Only for Vivace 550 model 64 ...

Page 65: ...nsor 90 degrees counterclockwise And remove it How to disassemble Pressure sensor for Vivace 460 550 model If there is no separate hole the hook shape of pressure sensor should be broken and separated Replace with new one When assembling the embossed shape of the hook should be aligned in the circular hole For horizontal fixing 66 ...

Page 66: ...ST OF CABINET ASSEMBLY EXPLODE VIEW ANDPART LIST A102 A104 A101 A110 A100 A430 A410 A450 A200 A220 A133 A440 A134 A130 A141 A103 A310 A135 A151 A150 A152 A485 A140 A303 A201 COLD BLUE A276 A106 A120 A154 A131 A155 ...

Page 67: ... L E N A L O R T N O C F O W E I V D E D O L P X E E H T DISPENSER ASSEMBLY F430 F461 F110 F220 F210 F225 F432 F321 F462 F300 F310 F433 F160 F215 ...

Page 68: ...RUM TUB ASSEMBLY K350 K360 K143 K123 K122 K121 K125 F480 K610 K115 K150 K130 K611 K550 F468 K131 F461 K520 K540 F467 K510 K140 K410 K411 F140 K141 K110 K111 K572 K340 K349 K135 K655 K530 K571 K570 K444 K615 K346 K344 F466 K105 K612 K320 ...

Page 69: ...THE EXPLODED VIEW OF DRYER M110 M120 M100 M120 M216 M215 M100 M240 M111 M110 M101 ...

Page 70: ...P No MFL69882928 ...

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