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IMPORTANT SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

Safety Messages

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and 

follow all safety messages.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, 

and tell you what may happen if the instructions are not followed.

WARNING STATEMENTS

WARNING

To reduce the risk of explosion, fire, death, electric shock, injury or scalding to persons when using this 

product, follow basic precautions, including the following:

Technical Safety

This appliance is not intended for use by persons (including children) with reduced physical, sensory or 

mental capabilities, or lack of experience and knowledge, unless they have been given supervision or 

instruction concerning use of the appliance by a person responsible for their safety.

Do not allow to be used as a toy. Close attention is necessary when used by or near children.

Do not allow children to play with or hang on the appliance.

Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, 

damaged, left outdoors, or dropped into water, return it to a service center.

Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges 

or corners. Do not run appliance over cord. Keep cord away from heated surfaces.

Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

Place the cords from other appliances out of the area to be cleaned.

Have servicing performed by a qualified repair person using only identical replacement parts. This will 

ensure that the safety of the product is maintained.

This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages 

will follow the safety alert symbol and either the word WARNING or CAUTION.

These words mean:

WARNING

You may be killed or seriously injured if you do not follow instructions.

CAUTION

You may be injured or cause damage to the product if you do not follow instructions.

us_main.book.book  Page 4  Tuesday, March 31, 2020  5:28 PM

Summary of Contents for CordZero A9 S

Page 1: ...before first use Read the Safety Instructions before using the product After reading this manual keep it in an easily accessible location Copyright 2020 LG Electronics Inc All Rights Reserved MFL69883639 us_main book book Page 1 Tuesday March 31 2020 5 28 PM ...

Page 2: ...2 us_main book book Page 2 Tuesday March 31 2020 5 28 PM ...

Page 3: ...the Accessories 16 OPERATION 16 Getting Started 18 Charging the Battery 18 Using the Nozzles and Tools 21 SMART FUNCTIONS 21 Using LG ThinQ Application 24 Smart Diagnosis Function 25 MAINTENANCE 25 Cleaning the Appliance 27 Cleaning the Nozzle 29 TROUBLESHOOTING 29 Before Calling for Service 31 LIMITED WARRANTY 31 USA 34 APPENDIX 34 U S Patent Protection us_main book book Page 3 Tuesday March 31 2...

Page 4: ...ion is necessary when used by or near children Do not allow children to play with or hang on the appliance Do not use with damaged cord or plug If appliance is not working as it should has been dropped damaged left outdoors or dropped into water return it to a service center Do not pull or carry by cord use cord as a handle close a door on cord or pull cord around sharp edges or corners Do not run...

Page 5: ...he appliance before making any adjustments changing accessories or storing appliance Such preventive safety measures reduce the risk of starting the appliance accidentally When battery pack is not in use keep it away from other metal objects like paper clips coins keys nails screws or other small metal objects that can make a connection from one terminal to another Shorting the battery terminals t...

Page 6: ...isture or dirt off the cord or plug with a dry cloth Unplug the power cord using the plug not the cord Pulling on the cord can damage it and result in electric shock or fire Never attempt to operate this appliance if it is damaged malfunctioning partially disassembled or has missing or broken parts including a damaged cord or plug Take it to an authorized LG Electronics service center or dealer fo...

Page 7: ...freshener or cosmetics in close proximity to the appliance Do not attempt to clean up a liquid substance water beverage odorous substances candy chocolate pet excrement metallic objects blades pins flammable substances surfactants or glass shards with this appliance In the event of a gas leak natural gas propane gas etc do not operate this or any other appliance Open a window or door to ventilate ...

Page 8: ...out an hour before turning on the power again Do not subject the product to shocks or drop it Secure the appliance in the charging station when not in use to avoid it falling over Do not install wet or damp filters Make sure to wipe up any liquid such as water or oil or pet excrement from the floor before using the appliance Do not clean the product with a volatile or organic solvent thinner or ac...

Page 9: ...alfunction property damage or bodily injury caused by the use of separately purchased unauthorized components parts or non LG products The floor stand dock and floor stand pipe are not installed in wall mount installation Front View This feature is only available on some models a Charging Station b Auxiliary Charging Station c Battery Dual Battery d Product Body e Extension Pipe f Nozzle g Floor S...

Page 10: ...wer Carpet Nozzle b Power Punch Nozzle Installation Kit a Wall Anchoring Block b Double Sided Tape c Drywall Anchor d Wall Anchoring Screw e Stand Anchoring Screw Tools and Accessory Bag a Hard Dirt Tool b Mattress Tool c Multi angle Tool d Flexible Crevice Tool e Flexible Hose Extension f Accessory Bag NOTE The batteries exhaust filter and the pre filter will eventually need to be replaced Contac...

Page 11: ... 590 W 120 W in Power Mode 68 W in Normal Mode A 8 0 z H 0 6 0 5 V 0 4 2 V 0 0 1 t u p n I A 0 1 V 4 9 2 C D t u p t u O us_main book book Page 11 Tuesday March 31 2020 5 28 PM Battery Run Time Using with the Power Drive Nozzle Up to 12 minutes in Turbo Mode Up to 40 minutes in Power Mode Up to 80 minutes in Normal Mode Using Nozzles other than the Power Drive Nozzle Up to 14 minutes in Turbo Mode...

Page 12: ...e appliance is not anchored securely and falls it could result in damage to property or the product NOTE Once assembled the floor stand dock and the floor stand pipe cannot be disassembled The cost of a service call to install or reinstall the charging station is not covered under the warranty Self Standing Installation Follow the steps below to install the charging station on a hard and level flo...

Page 13: ...wall use the drywall anchor 6 Align the wall anchoring block c of the chanrging station and fix the charging station to the wall by tightening the anchoring screw d all the way 7 Plug the power cord into the power outlet Using Double Sided Tape to Secure the Appliance 1 Use the double sided tape a to attach the wall anchoring block b to the charging station Remove the center section of double side...

Page 14: ...mm drill bit If screwing into drywall use the drywall anchors 3 Attach the charging station to the wall with the wall anchoring screws 4 Plug the power cord into the power outlet Compact Installation For safety and convenience install the charging station using the self standing or wall mounted installation methods If you choose not to install the charging station place it on a level floor for cha...

Page 15: ...arging station Slide the cleaning brush up into the tool holder Slide the combination tool over the cleaning brush and onto the tool holder To remove a tool press the release button at the front of the tool Storing in the Accessory Bag If the accessory bag is included in the model you purchased you can store the tool in the accessory bag CAUTION Do not store the product body or battery in the acce...

Page 16: ... or place it flat on the floor when not in use Leaning the appliance against a wall or chair can result in product damage or personal injury if the appliance falls To avoid scratches on polished floors keep the brushes of the nozzles and tools free from grit sand or abrasive objects Refer to the Specifications section for battery runtime details The battery runtime is dependent on the surface type...

Page 17: ...status and the remaining battery charge a Clogged Objects Indicator This indicator lights up when the interior of the product body extension pipe inlets nozzle exhaust filter pre filter or cyclonic mesh filter is clogged with foreign objects If clogging persists the motor will cycle and the appliance will shut off Remove the foreign objects and clean the exhaust filter pre filter and cyclonic mesh...

Page 18: ...e appliance on the charging station automatically recharges the battery 1 Press the Power button to turn the appliance off 2 Put the product body onto the charging station by aligning it to the hook a of the charging station The battery level indicator starts to blink and begins charging the battery If you don t hear a beep reload the appliance on the charging station WARNING Make sure to securely...

Page 19: ...zle lets you clean sheets and bedding more effectively It removes dust in bedding using strong suction and a punching motion Lower the suction level when vacuuming bedding such as duvet covers to avoid the thin fabric getting sucked into the nozzle Crevice Tool Use this tool to remove dust from corners or narrow spaces Use it for areas with static electricity such as mats Use it with the Turbo mod...

Page 20: ...that can be adjusted to a variety of angles making it especially useful for cleaning vehicle consoles or the tops of furniture Flexible Hose Extension Connect this flexible extendable hose between the product body and the tools to clean hard to reach areas The flexible hose extension cannot be used with the Power Drive Nozzle Using the Kompressor Lever Use the Kompressor lever to compress hair and...

Page 21: ... current at the time of publication The application is subject to change for product improvement purposes without notice to users Before Using LG ThinQ Application 1 Use a smartphone to check the strength of the wireless router Wi Fi network near the appliance If the appliance is too far from the router the signal becomes weak It may take a long time to register or fail to install the application ...

Page 22: ...s weak the appliance may be temporarily disconnected to the application When the Wi Fi signal moves to the normal position the appliance is connected to the application again Turning Wi Fi On Off on the Appliance Disconnecting from Wi Fi To save energy turn off the Wi Fi function by pressing the Wi Fi button for 3 seconds while the appliance is charging on the charging station Reconnecting to Wi F...

Page 23: ...FCC RF Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This transmitter must not be co located or operating in conjunction with any other antenna or transmitter This equipment should be installed and operated with a minimum distance of 20 cm 7 8 inches between the antenna and your body Users must follow the specific ...

Page 24: ...xperience a problem with your Wi Fi equipped appliance it can transmit troubleshooting data to a smartphone using the LG ThinQ application Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu Follow the instructions provided in the LG ThinQ application 1 Put the product body on the charging station 2 Launch the LG ThinQ application on your smartphone 3 Select the conn...

Page 25: ... the suction power changes the motor cycles repeatedly and the foreign objects clogging alarm icon blinks If clogging persists the appliance will turn off automatically to prevent damage Separate the battery from the product body and remove the foreign objects before resuming use of the appliance Check the inside of the product body above the Kompressor working plate the extension pipe inlets exha...

Page 26: ...4 Insert the crevice tool d into the cyclonic mesh filter c and turn it counterclockwise to remove the filter 5 Wash the cyclonic mesh filter under running water To avoid odor and the malfunction of the motor allow the cyclonic mesh filter to dry completely in a well ventilated area out of direct sunlight for at least 24 hours before reassembling 6 Use the combination tool e to clean out dust or f...

Page 27: ...ttery from the product body 2 Rotate the exhaust filter a to the unlocked position b to separate it from the product body 3 Lift out the pre filter c from the product body 4 Use the combination tool d to clean any dust off the motor Do not wash the motor with water 5 Clean filters by brushing the dust off and wash them in running water at least once a month To avoid odor and the malfunction of the...

Page 28: ...cuum to remove foreign objects and dust from the brush and the bottom of the nozzle 5 Use a damp towel or cloth to remove any remaining foreign objects and dust from the brush and the bottom of the nozzle Carefully use a tweezers to remove foreign objects from the nozzle rollers Do not rinse or submerge the rotating brush or nozzle in water Wrap the handle of the cleaning brush with a wet towel or...

Page 29: ...ct body Motor is cooling If the appliance is running normally the hot air is a result of the motor cooling and is not a sign of malfunction A strange odor is coming from the appliance Appliance was purchased within the last 3 months The cleaner may emit a smell of rubber for about 3 months after purchase Dust bin is full of dust The dust in the bin may cause some odor Empty the bin and clean it Fo...

Page 30: ...n center for service Foreign object is in the product body extension pipe inlet port or nozzle Remove any foreign objects from the product body extension pipe inlet port or nozzle Filters are clogged Clean the pre filter and the exhaust filter The rotating brush does not rotate Brush is improperly installed Remove the brush clean it if necessary and attach it again Foreign object is on rotating br...

Page 31: ... material and workmanship LGE will NOT pay for 1 Expendable items that can wear out including but not limited to filters and belts 2 A service technician to instruct the user in correct product assembly operation or maintenance 3 A service technician to clean or maintain this product 4 Damage to or failure of this product if it is not assembled operated or maintained according to all instructions ...

Page 32: ... party may bring an individual action in small claims court but that small claims court action may not be brought on a class or representative basis Arbitration Rules and Procedures To begin arbitration of a claim either you or LG must make a written demand for arbitration The arbitration will be administered by the American Arbitration Association AAA and will be conducted before a single arbitra...

Page 33: ...laim exceeds 25 000 the right to a hearing will be determined by the AAA Rules Any in person arbitration hearings will be held at a location within the federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic arbitration Opt Out You may opt out of this dispute resolution procedure If you opt out neither you nor LG can require the other to p...

Page 34: ...by one or more of the following patents in the U S Patents US10342404 US10314453 US10194779 US10229651 US10229650 US10405717 US10478036 US10433688 US10561291 US10542860 US10531777 US10492653 OTHER PATENTS PENDING us_main book book Page 34 Tuesday March 31 2020 5 28 PM ...

Page 35: ...35 Memo us_main book book Page 35 Tuesday March 31 2020 5 28 PM ...

Page 36: ...us_main book book Page 1 Tuesday March 31 2020 5 28 PM ...

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