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Only for training and service purposes
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5. Download
5.3 Troubleshooting Download Errors
1) When the phone does not work after downloading has been completed.
2) Media Erasing Error
3) NV Restore Error
5.3.1 When the phone does not work
• Reboot the phone in the emergency mode (Simultaneously press 2, 5, and PWR red keys) and then try to
download all the images up to AMSS. In the emergency mode, you can not download media or module image.
The phone supports a special mode called emergency mode. In this mode, minimum units for downloading is
running so that users can download the images again in case of emergency situation. (AMSS modem, Media,
and Module images can not be running in this mode.)
• The below dialog shows parameters of Select Port when phone is booted in Emergency mode. Click on the
Connect button to continue.
GCGP
LG Confidential
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3-1 When the phone does not work
3-1 When the phone does not work
The below dialog shows parameters of
Select Port
when phone is booted in Emergency
mode. Click on the
Connect
button to continue.