2-15
DIGITAL DISPLAY & MEDIA TRAINING MASTER
What cables is the customer
using to connect the DVD?
NO
YES
Determine what cables the customer is using to connect the BD
to the TV and if connected properly. Refer to OM for connections.
Tighten any loose cables. Make sure the customer has audio
cables connected if using an HDMI to DVI adapter or video-only cables
(DVI, component, etc).
Is the customer
able to see video?
NO
YES
Make sure the customer has not routed
video and audio to separate inputs.
Does issue occur on
more than one disc?
NO
YES
Problem occurring on one disc indicates a problem with the disc.
Problem occurring on multiple discs could indicate a lens cleaner
is needed. The customer can purchase a lens cleaner at any
electronics retailer.
Problem occur when
watching TV program?
NO
YES
Distorted audio from a TV program on a different channel or
input means there is a problem with the television. If a TV program
does have the audio, the problem may be the BD player, the cables
being used, or the TV itself.
Does the problem occur
when DVD is connected to
another TV?
NO
YES
Audio is fine when the BD is connected to
another TV indicates the problem is with the television.
Refer to the owners manual for assistance
with connecting BD to another TV.
Has the customer tried
another set of cables?
NO
Have the customer try another set of cables. A bad cable can
also cause audio problems. Test the cable with another device to
the TV to also determine if the TV is bad. If BD is problem,
please see service chart for service information.
4-2. Distorted Audio
The audio sounds muffled, scratchy, or the audio skips.
Summary of Contents for BH9530TW
Page 73: ...2 58 WAVEFORMS 1 SYSTEM PART 1 MPEG CRYSTAL 27 MHZ IC501 MT8580 X TAL 27 MHz 1 1 ...
Page 74: ...2 59 2 SYSTEM PART 2 DDR3 MEMORY MT8580 BA0 MT8580 WE MT8580 CAS MT8580 CK 2 5 4 3 2 3 4 5 ...
Page 75: ...2 60 3 SYSTEM PART 3 eMMC FLASH MEMORY 7 8 6 6 7 8 ...
Page 76: ...2 61 4 AUDIO PART 1 S PDIF MT8580_AUDIO_SPDIF IN 9 9 ...
Page 77: ...2 62 5 AUDIO PART 2 I2S tjsr ijr syjr kh hW 10 11 12 13 10 11 12 13 ...
Page 78: ...2 63 6 HDMI PART H_SDA H_SCL HDMI_CLK_N HDMI_0_N 14 15 16 17 14 15 16 17 ...
Page 79: ...2 64 MEMO ...
Page 99: ...2 104 2 103 2 MAIN P C BOARD TOP VIEW ...
Page 100: ...2 106 2 105 MAIN P C BOARD BOTTOM VIEW ...
Page 101: ...2 108 2 107 3 AMP P C BOARD TOP VIEW BOTTOM VIEW ...
Page 103: ...2 112 2 111 5 FRONT P C BOARD 6 TOUCH P C BOARD TOP VIEW TOP VIEW BOTTOM VIEW BOTTOM VIEW ...
Page 105: ...3 2 MEMO ...
Page 109: ...4 SPEAKER SECTION 4 1 CENTER SPEAKER A700 ...
Page 110: ...4 2 FRONT REAR SPEAKER A800B A800T A800M A800 850 850 ...
Page 111: ...4 3 PASSIVE SUBWOOFER A900 ...
Page 113: ...MEMO ...
Page 127: ...4 14 MEMO ...
Page 139: ...5 12 MEMO ...
Page 146: ...5 25 5 26 2 AMP P C BOARD TOP VIEW BOTTOM VIEW ...
Page 147: ...5 27 5 28 MEMO MEMO ...