2-11
DIGITAL DISPLAY & MEDIA TRAINING MASTER
Is the customer using a
digital cable connection?
NO
YES
Make sure the customer’s simultaneously connecting analog component
cable with HDMI cable. And then If Copy Protected Disc is playing back,
analog component output is no picture. Only when the analog output
is 480i, you can see the picture. In case of No Copy Protected Disc,
you can see the picture regardless of the resolution.
Is the customer using an
analog cable connection?
NO
YES
Customer’s using an DVI , or HDMI cable connection need to set
the resolution on the product. Actually our BD can support 480i~1080p
but some TVs can just support specific resolution so in order to match
resolution between TV & BD P user can choose AUTO mode
at the setup menu.
Is the display
HDCP compliant?
NO
YES
Make sure the display is HDCP compliant when using a DVI or
HDMI connection. A lack of HDCP compliancy on the display may
cause an invalid format or format not supported message to appear.
It can also cause a copy protection OSD to appear.
Has the customer tried the
device on another display?
NO
YES
Ask the customer to connect the device to another display.
If the device starts working, then the problem may be the original display.
The customer will need to troubleshoot the display. If the device
still does not work, then the problem may be the device or the cable.
Has the customer tried
another cable?
NO
Ask the customer to replace the cable between the device and display.
If the problem is corrected, then the problem was with the cable.
If the problem continues, then the device is the problem.
Set up service according to in warranty or out of warranty procedures.
2-5. Invalid Format or Format Not Supported
Summary of Contents for BH9530TW
Page 73: ...2 58 WAVEFORMS 1 SYSTEM PART 1 MPEG CRYSTAL 27 MHZ IC501 MT8580 X TAL 27 MHz 1 1 ...
Page 74: ...2 59 2 SYSTEM PART 2 DDR3 MEMORY MT8580 BA0 MT8580 WE MT8580 CAS MT8580 CK 2 5 4 3 2 3 4 5 ...
Page 75: ...2 60 3 SYSTEM PART 3 eMMC FLASH MEMORY 7 8 6 6 7 8 ...
Page 76: ...2 61 4 AUDIO PART 1 S PDIF MT8580_AUDIO_SPDIF IN 9 9 ...
Page 77: ...2 62 5 AUDIO PART 2 I2S tjsr ijr syjr kh hW 10 11 12 13 10 11 12 13 ...
Page 78: ...2 63 6 HDMI PART H_SDA H_SCL HDMI_CLK_N HDMI_0_N 14 15 16 17 14 15 16 17 ...
Page 79: ...2 64 MEMO ...
Page 99: ...2 104 2 103 2 MAIN P C BOARD TOP VIEW ...
Page 100: ...2 106 2 105 MAIN P C BOARD BOTTOM VIEW ...
Page 101: ...2 108 2 107 3 AMP P C BOARD TOP VIEW BOTTOM VIEW ...
Page 103: ...2 112 2 111 5 FRONT P C BOARD 6 TOUCH P C BOARD TOP VIEW TOP VIEW BOTTOM VIEW BOTTOM VIEW ...
Page 105: ...3 2 MEMO ...
Page 109: ...4 SPEAKER SECTION 4 1 CENTER SPEAKER A700 ...
Page 110: ...4 2 FRONT REAR SPEAKER A800B A800T A800M A800 850 850 ...
Page 111: ...4 3 PASSIVE SUBWOOFER A900 ...
Page 113: ...MEMO ...
Page 127: ...4 14 MEMO ...
Page 139: ...5 12 MEMO ...
Page 146: ...5 25 5 26 2 AMP P C BOARD TOP VIEW BOTTOM VIEW ...
Page 147: ...5 27 5 28 MEMO MEMO ...