LG AS65GD Series Owner'S Manual Download Page 42

Page: 42 / 48

Symptoms

Cause

Solution

I can't connect to the

appliance in the LG

ThinQ app.

is the power plug

unplugged from the

outlet?

•

Plug in the power cord of the

appliance.

is the wireless router

connected with the

appliance not working?

•

Power off the wireless router

and on again.

•

Check if there is an Internet

connection problem with the

router.

I can't register the

appliance in the LG

ThinQ app.

is the appliance too far

away from the wireless

router?

•

Move the wireless router near

the appliance.

is your wireless router

working properly?

•

Some carriers provide routers

that are available to their

members only. If you have an

outdated model, contact your

carrier to have it replaced with

a newer one.

The particles

concentration levels

are different between

the appliance and the

LG ThinQ app.

Are you looking at the

same particles?

•

Make sure that the levels

of the PM1.0/PM2.5/PM10

are displayed consistently

between the lG ThinQ app

and your appliance.

•

The difference in the values

could be caused by the

difference in update time

between the lG ThinQ app

and the appliance.

Summary of Contents for AS65GD Series

Page 1: ...manual thoroughly before operating the appliance and keep it handy for reference at all times Model name AS65GD Series Owner s Manual Air Purifier MFL70445409 Rev 03_020520 Copyright 2019 2020 LG Electronics Inc All Rights Reserved ...

Page 2: ......

Page 3: ...the Clean Booster Fan Speed 23 Rotating the Clean Booster 24 Checking the Air Quality 25 Using the Air Ionizer 28 Setting the Sleep Timer 29 Locking the Control Panel Buttons 29 SMART FUNCTIONS 30 LG ThinQ Application 30 Smart Diagnosis 32 MAINTENANCE 34 Cleaning the Exterior 35 Cleaning the Filter 36 Replacing the Filter 36 Cleaning the Particles Sensor 37 Storage 38 TROUBLESHOOTING 39 APPLIANCE ...

Page 4: ... that the failure to follow the instructions can cause the minor injury or damage to the product IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion fire death electric shock injury or scalding to persons when using this product follow basic precautions including the following Children in the Household This appliance is not intended for use by persons including children with redu...

Page 5: ...ecurely so that screw in terminals may not be loosed when pulling cable When unplugging the power cord always pull it by the plug Unplug the appliance during thunder or lightning or when not in use for a long time Do not bend the power cable excessively or place a heavy object on top of it Do not extend the length of the power cable or alter it Do not use several devices on a multi socket extensio...

Page 6: ...semble repair or modify the appliance Do not use or store fire combustibles ether benzene alcohol drugs propane butane combustible spray insecticide air freshener cosmetics etc or flammable materials candles lamps etc near the product Do not place the power cord under rugs carpeting or mats Do not allow animals or pets to chew on the power cord Do not allow children to climb on or play with the ap...

Page 7: ...he filter Battery A button coin shaped battery is used in the remote controller of the appliance If you accidentally swallowed the battery go to the doctor immediately for emergency treatment If you fail to receive first aid within 2 hours after you swallowed it you may experience damage to your internal organs or death in severe cases Do not swallow the battery If the battery tray is not secured ...

Page 8: ...When moving or storing the appliance wrap the power cord around the base of the appliance to prevent personal injury damage to the cord or damage to floors Operation Do not use the product for removal of toxic gas such as carbon monoxide Do not use the product for ventilation purposes Do not use the appliance for a long time in a region with unstable voltage Do not place obstacles around the air i...

Page 9: ...hemicals air fresheners or disinfectants in the appliance Do not place magnetic or metal objects on top of the appliance Do not touch any internal parts while the unit is operating or immediately after operation Do not operate the Booster arbitrarily Do not insert any objects into the Booster Do not operate the product while the Booster cover and grill are separated Do not insert hands or metal ob...

Page 10: ...ach a sticker on the appliance Do not allow the water enter inside the appliance Do not wash the filter with water Be careful not to damage the ultra fine filter when you use a vacuum cleaner Battery Do not modify the battery arbitrarily Misplaced battery may cause an explosion Do not recharge or take apart the battery Do not throw the battery in the fire for disposal or leave it near the heat Rem...

Page 11: ...Remote Controller Battery CR2025 1 Unit Owner s Manual The appearance or components of the appliance may differ depending on the model The shape of the power plug differs depending on the country INSTALLATION Owner s Manual ...

Page 12: ...ixing tape attached on the appliance 2 Grab the top end of the back cover and gently pull it You will see PM1 0 GAS SenSOr SYSTeM on the back cover of the appliance 3 remove the cover from the appliance 4 Remove the support located at the filter inlet Support 5 Remove the filter and its vinyl 6 Install the filter in the appliance Make sure that the handle faces upward Handle ...

Page 13: ...ues contact the Service Centre Dispose of the used battery according to the environmental regulations Back 7 Insert the fixing parts at the bottom of the cover into the holes at the bottom of the appliance before you close the cover 8 Assemble the appliance in the reverse order of disassembly after cleaning the appliance and replacing the filter CAuTiON Failure to remove the supports may affect th...

Page 14: ... the appliance to prevent personal injury damage to the cord or damage to floors Installing the Appliance Install the appliance on a strong level surface Installing the appliance on a weak or tilted surface may cause noise and vibration or tipping resulting in injury Allow a 1 m clearance between the appliance and surrounding surfaces or objects The air inlet needs space to function properly 1 m I...

Page 15: ...rear covers Air goes into the air purifier through the inlet You may remove the front or rear cover separately OPERATION Status display panel Use it to check the settings of the appliance and the air quality Control Panel Use it to set the appliance functions Receiver for Remote controller Signal Air Ionizer It generates negative ions and minimizes harmful bacteria in the air It is built in the ai...

Page 16: ... option to check the appliance condition PM1 0 particles with a diameter between 1 0 and 2 5 micrometers Sensor It detects the concentration of particles Odour Gas Sensor It detects a odour gas Filter It minimizes allergic materials fine particles possible sources of sick house syndrome smog and other odour ...

Page 17: ... long time in a closed space carbon dioxide concentration may rise So be sure to ventilate the indoor air regularly Carbon monoxide CO is a harmful gas that is mainly introduced from outside and cannot be removed with a filter The deodorization function of the air purifier operates by trapping the odour gas in the filter If you use the product for a long time in a room with excessive odour the per...

Page 18: ...Fi After finishing the appliance registration and while Wi Fi is off pressing and holding the Speed button for more than 3 seconds turns on Wi Fi so that you can control the appliance using a smartphone that has it registered Booster Speed Button It allows you to adjust the air flow of the clean booster Press and hold it for 3 seconds or more to turn on or off the air ionizer Swing Button It allow...

Page 19: ...air flow Booster Speed Displays the clean booster s air flow Status Display Panel Icons Icon Description It turns on when it is time to replace the filter It turns on when the Wi Fi function is activated It turns on when the sleep timer function is activated It turns on when the reservation for turning on off the appliance is set in the LG ThinQ application It turns on when the control panel is lo...

Page 20: ...llows you to set the clean booster to turn left or right NOTe To use the remote controller direct the signal sending area of the remote controller toward the signal reception area of the appliance If you are away from the appliance front by more than 7 m the remote controller may not work If the remote controller does not work even after replacing the battery contact the nearest service centre The...

Page 21: ... panel You can specify the sensor stabilization time in the Air quality sensor start time option in the LG ThinQ application Always operate You can check the air quality even when the product is not operated Operate only during the operation You can check the air quality only when the product is operating Using Smart Mode It automatically controls the operation mode and air flow based on the overa...

Page 22: ...ises at the 55 and pushes the air forward to circulate the indoor air If you happen to unplug the power cord from the outlet before the Clean Booster closes completely plug in the cord again The Clean Booster will swing left and right and then close completely Using Normal Mode This is a basic operation mode for air purification enabling you to control the Air flow as desired Press the Mode button...

Page 23: ...ster modes and Normal modes Adjusting the Clean Booster Fan Speed You can adjust the air flow of the clean booster While in Booster mode press the Booster Speed button Each time you press the button the speed changes in the following order Auto Low Middle High Turbo Displaying Booster Speed If you adjust the booster fan speed it is displayed on the status display panel It increases by 2 grids at a...

Page 24: ...nd right While in Booster mode press the Swing button NOTE The rotating angle of the clean booster is 35 You may use the clean booster rotation function only in Booster mode In the other modes you will hear a warning sound and won t be able to control the function ...

Page 25: ...e Unhealthy 155 254 36 55 36 55 Strong 3 Yellow Moderate 55 154 13 35 13 35 Normal 2 Green Good 54 or less 12 or less 12 or less Weak 1 NOTE The color of overall air quality is determined based on whichever is worse between the particles concentration and odour gas concentration PM particulate matter concentration is displayed in increments of 1 unit from 8 to 999 PM concentration values are based...

Page 26: ...gas sensor is stabilized 2 minutes after you start the operation During this period the odour gas concentration is not reflected in the overall air quality Turning on off the Light of air quality You can press and hold the Mode button for 3 seconds or more to turn it on off NOTE When the sleep timer is set the Light of air quality turns off If you turn on the Light of air quality after setting the...

Page 27: ...ality Concentration of odour color Particulate matter color Overall air quality Concentration of particles The above picture displays PM10 PM2 5 PM1 0 meaning that the concentration of particles with a diameter between 1 0 and 2 5 micrometers is higher than those of coarse particles and fine particles While the color of the particulates matter is solely determined based on the particles concentrat...

Page 28: ...tration may be affected by changes in the outside environment such as construction heavy traffic or pollen The micro particles concentration could be higher near outside doors windows vents or in areas where outside air enters Use ONLY water to clean the sensor Using anything else could cause appliance failure The concentration of particles could be affected by cooking or using humidifiers sprays ...

Page 29: ...pressing the Speed button If you press the Sleep Timer button once more while the sleep timer is set you can check the preset time and press the button repeatedly to cancel the sleep timer The sleep timer remains on even if the power goes off or if there is a blackout Locking the Control Panel Buttons You can lock the buttons on the Control Panel to prevent the appliance from operating due to unfo...

Page 30: ...less router is too far the signal strength becomes weak It may take a long time to register or installation may fail SMART FUNCTIONS 2 Turn off the Mobile data or Cellular Data on your smartphone 3 Connect your smartphone to the wireless router NOTE To verify the Wi Fi connection check that Wi Fi icon on the control panel is lit The appliance supports 2 4 GHz Wi Fi networks only To check your netw...

Page 31: ...col of the router is set to WEP you may fail to set up the network Please change it to other security protocols WPA2 is recommended and register the product again Installing the LG ThinQ Application Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone Follow instructions to download and install the application Wireless LAN Module Specifications Model LC...

Page 32: ...iagnose and solve problems with your appliance NOTE For reasons not attributable to LGE s negligence the service may not operate due to external factors such as but not limited to Wi Fi unavailability Wi Fi disconnection local app store policy or app unavailability The feature may be subject to change without prior notice and may have a different form depending on where you are located Using LG Th...

Page 33: ... execute the Smart Diagnosis function 2 Hold the phone on the logo on the back of the appliance 3 After the data transfer is complete the diagnosis will be displayed in the application NOTE For best results do not move the phone while the tones are being transmitted ...

Page 34: ...Therefore you must buy a new one for replacement when it has reached the end of its lifespan even during the warranty period Contact the LG Electronics Service Centre or Consumables shop on the LG Electronics site www lg com You may also request cleaning or replacement of the filter to the Service Centre You will be charged a certain fee for filter cleaning and replacement services If there are no...

Page 35: ...n booster cover comes apart secure it by aligning the 4 hooks with the slots before you use the product Cleaning the Exterior 1 Remove dust from the air inlet and outlet using a vacuum cleaner 2 Wipe the exterior with soft cloth NOTE If you find it difficult to clean the front and rear covers separate them first and wash with water Then dry them completely under the shade ...

Page 36: ...aper on the floor before you remove the filter 2 Once you have replaced the filter disable the filter replacement alert Disabling a Filter Replacement Alert Press and hold the Speed and Indicator buttons simultaneously for 3 seconds or more The Filter Replacement Alert is disabled and the replacement alarm is reset NOTE The filter replacement alert is disabled automatically if 24 hours have passed...

Page 37: ... need to clean its lens regularly 1 remove the rear cover from the appliance 2 Open the sensor cover 3 Clean the lens with the cotton swab soaked with water and clean it again with a dry cotton swab 4 Close the sensor cover NOTe Do not wipe the sensor with material other than water It may cause a appliance failure ...

Page 38: ...ide the product 2 Turn off the power and unplug it from the electrical outlet wind the power cord around the bottom of the appliance 3 Package the appliance to prevent the dust or foreign substance from entering the appliance Store the packaged appliance at a shaded place CAuTiON Do not store the appliance at a humid place or at a place exposed to the direct sunlight Otherwise the appliance may be...

Page 39: ...id dust accumulate in the Allergen Collection Care Filter Replace the filter Are you using it in a place that is too spacious or too open Use a product that fits the size of the room Avoid a well ventilated place such as a gate window etc Is there any obstacle nearby Remove the obstacle Is the appliance installed at a corner Move the appliance and install it again There is a odour but the Light of...

Page 40: ...ness level may continue to stay the same without change The concentration of particles continues to remain high Does the air continue to flow in from the outside to the location where the product is installed In an environment where outside air is supplied continuously the concentration may continue to remain high The overall air quality color does not match the particles concentration value Does ...

Page 41: ...he product installed in an environment where a lot of odour occurs If you use the product for a long period of time while you cook or broil fish meat the filter lifespan may be rapidly decreased If possible open the window for ventilation while cooking and use the product to minimize the odour left after the ventilation The clean booster is not working Is the operation mode set to the Clean Booste...

Page 42: ...reless router Move the wireless router near the appliance Is your wireless router working properly Some carriers provide routers that are available to their members only If you have an outdated model contact your carrier to have it replaced with a newer one The particles concentration levels are different between the appliance and the LG ThinQ app Are you looking at the same particles Make sure th...

Page 43: ...mensions of the appliance are subject to change without prior notice Model AS65GD Series Power 220 240 V 50 60 Hz Exterior dimensions Width X Height X Depth When the clean booster is not running 360 mm x 587 mm x 360 mm When the clean booster is running 360 mm x 824 mm x 360 mm ...

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