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Troubleshooting
TROUBLESHOOTING
Due to our policy of continuous product innovation, some specifications may change without notification.
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Self Diagnosis Functions
• Data Saving Start: Recording of real time data to a separate file created to be
stored on the user’s computer.
• Data Loading Start: Recorded data from a saved “.CSV” file can be loaded to
create an LGMV session.
6. Monitoring
• Electrical: The lower half of main screen is changed to show Inverter
Compressor Amps, Volts, Power Hz, Inverter control board fan Hz.
Figure 73: MV Control Indoor Units Screen
The software is available in a high version with all of the features listed above. The low version has all features as the high version without
Target High Pressure and Target Low Pressure values shown on main screen.
In lieu of connecting to the Water Source Unit (WSU), user has the option to connect to IDU with the use of a USB to RS-485 connector kit.
When connected through IDU, user will not be able to record data.
This software can be used to both commission new systems and troubleshoot existing systems. LGMV data can be recorded to a “.CSV” file
and emailed to an LG representative to assist with diagnostic evaluations.
Recommended Minimum PC Configuration:
Error Codes
LGMV software helps the service technician or commissioning agent
to troubleshoot system operation issues by displaying malfunction
codes (Figure 74). These error codes can be seen on the main
screen of the LGMV software program. For an overview of Single
Zone unit error codes, see Error Codes section. For detailed infor-
mation on how to troubleshoot individual error codes, see the Single
Zone Wall Mount Service Manual.
Figure 74: Error Code Screen
Images on these pages are examples of LGMV screenshots. Actual
images may differ depending on the version of the software and the
units installed.
• CPU: Pentium
®
IV 1.6 GHz
• Main Memory: 1G
• Operating System: Windows
®
XP/Vista/7 32 bit (recommended),
64 bit
• Hard Disk: 600 MB when operating
• MS Office 2003, 2007 (recommended) for select reporting
functions
LG Monitoring View (LGMV) Diagnostic
Software and Cable - Continued