LG 32LQ630BPUA User Manual Download Page 4 | Manualshive

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Troubleshooting PC Connection Issues

Troubleshooting Movie Playback Issues

Troubleshooting Network Connection Issues

Troubleshooting LG Account Issues

Troubleshooting Contents Issues

Troubleshooting Internet Browser Issues

Being Aware of the Information

Supported Photo File Formats

Supported Video File Formats

Supported Music File Formats

Supported Resolution : HDMI-DTV

Supported Resolution : HDMI-PC

License Information

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Summary of Contents for 32LQ630BPUA

Page 1: ......

Page 2: ...Using TV Functions through Speech Speech to Text Control your TV with your voice with Google Assistant Access Voice Recognition Using Amazon Alexa To View More Features of the Remote Control Using Universal Remote Control Launching Apps through QUICK ACCESS Connecting to SIMPLINK HDMI CEC Shortcuts to Accessibility Connecting an Input Device to USB Enjoy Live TV Making the Most of Live Menu Viewin...

Page 3: ...ting USB Using the Media Player Viewing Photos Playing Videos Listening to Music Sharing PC Content Watching PC Screen on TV Making the Most of Smart TV Making the Most of Art Gallery Surfing the Internet on TV Video Conferencing To Use Magic Explorer Using Sports Alert Live Plus Settings Quick Settings Picture Sound AI Service Game Optimizer Channels Network Devices System Accessibility Support T...

Page 4: ...oting Network Connection Issues Troubleshooting LG Account Issues Troubleshooting Contents Issues Troubleshooting Internet Browser Issues Being Aware of the Information Supported Photo File Formats Supported Video File Formats Supported Music File Formats Supported Resolution HDMI DTV Supported Resolution HDMI PC License Information 4 ...

Page 5: ...remote control to change the status of the screen Zero View It is a standby mode where the entire TV screen is within the box To use the feature in the Zero View status In General System SIGNATURE TV Settings turn the Always on On Play music You can connect a smart device to your TV with Bluetooth to play music If you unplug and then reconnect the power cord after playing music the output speaker ...

Page 6: ... Ensure that no foreign substance or small pins are put into the screen s storage part Please handle it with care as excessive pressure to the panel may damage the ultra slim OLED display Due to the nature of a rollable display part of the surface might appear to be curved but it does not affect the functionality Home Tutorial You can listen to the music on a USB device of a smartphone connected t...

Page 7: ...ome Auto Launch to Off The availability of and access to Contents and Services in LGE Device are subject to change at any time without prior notice Available features vary depending on the region or service Manage Home You can check weather information and useful TV features Launch Search To see the details click the Apps and Content Content Search in User Guide You can get recommendations from va...

Page 8: ...o the desired position and press the Wheel OK button to change the position of the app To delete an app select the icon above the app You can also move apps with the buttons on your remote control 02 After editing is complete click Close at the bottom of the screen to exit the Edit App mode 03 The apps will be automatically arranged according to their frequency of use Reset App Order Resets the or...

Page 9: ... a problem related to this function refer to Troubleshooting section of the User Guide Connecting to the Network Connecting to the Network If you configure settings for the network you can use various services such as online contents and applications Setting a Wired Network Connect the broadcast antenna cable to the TV 01 Launch General Channels Channel Tuning Auto Tuning Finds and adds only chann...

Page 10: ...ontrol 02 Select General Network Wired Connection Ethernet To see the details click the Settings Network Wired Connection Ethernet in User Guide 03 Turn on the power of the router connected to the Internet 01 Press the button on the remote control 02 Select General Network Wi Fi Connection 03 When the network search is complete the list of networks available for connection is shown 04 Select a net...

Page 11: ...n when using the 5 GHz frequency it is less likely to occur The wireless environment can make wireless network service run slowly Using several wireless devices at the same time can slow your network The access point device must support wireless connections and wireless connection feature must be enabled on the device to have AP access point connection Contact the service provider for availability...

Page 12: ...Settings If you click on Try Now in User Guide you can navigate to that feature or setting Text color in this User Guide is used to indicate the following Select General System LG Account 01 Choose one from the three options Sign in with the LG ThinQ App Sign in with the Web Browser Sign in with the TV remote and sign up for LG membership 02 Agree to the User Agreements and enter the information r...

Page 13: ...chase the Magic Remote separately if it is not provided Pairing the Magic Remote You must pair the Magic Remote with the LG webOS TV to use it Pair the Magic Remote prior to use as follows If the Magic Remote failed to register turn the TV off and back on and then try to register again Re registering the Magic Remote Yellow the buttons and the text to be displayed on the TV screen Green the names ...

Page 14: ...mote control button to access various functions Hold the remote control towards the TV and press the and buttons at the same time for more than 5 seconds until instructions appear 01 The previously registered remote control is deregistered and then registered again 02 If you press the button and the button at the same time for more than 5 seconds the lamp on Magic Remote will blink and the registr...

Page 15: ... screen appears Display the additional buttons on the remote control Configures SAP Adjust the volume level Select to turn off the sound from the TV Enter the Accessibility menu You can change the channel Check out the recommended contents Recommendation service may not be available depending on the countries you are in Push and hold the button while speaking to use the voice recognition function ...

Page 16: ...ng TV features with Hands free Voice Control This function is only available when the TV is connected to the Internet If Hands free Voice Control does not work set Use Hands free Voice Control to On in General AI Service Voice Recognition Settings If you shake the Magic Remote left and right or turn its wheel while pointing it at the TV a pointer will appear on the TV screen If you move the remote...

Page 17: ...ot be supported Precautions When Using Hands free Voice Control Some models do not support this function The operation may be limited depending on the country and language settings The speech recognition screen appears 02 Say the feature you want Example Find something to watch Channel number OO Turn up the volume Turn on OOO How is the weather today Voice Recognition Help etc 03 If you say Hi LG ...

Page 18: ... It is recommended to use the voice recognition function with Magic Remote If the Hands free Voice Control function works when not intended try lowering the sensitivity by going to General AI Service Voice Recognition Settings Set Sensitivity For speech recognition features using a remote control see How to Operate TV Using TV Functions through Speech in User Guide Using TV Functions through Speec...

Page 19: ...models To use all speech recognition features you need to set your channels region etc Otherwise you cannot use some features You must have a network connection to use the speech recognition feature If you have a network connection you need to accept the terms and conditions to use speech recognition To control the set top box connected to the TV with the voice recognition feature go to General De...

Page 20: ...reen to switch to speech input mode Some models may not be supported Move the Magic Remote pointer in the text box to open the virtual keyboard 01 Press the button on the virtual keyboard 02 After the voice recognition information window opens as shown below speak into the microphone on the remote control slowly and clearly 03 20 ...

Page 21: ...depending on the user s characteristics voice pronunciation intonation and speed and the environment noise and TV volume To improve the accuracy of Speech to Text you must speak clearly and loudly about 10 cm 4 inches from the Magic Remote microphone Voice recognition is unavailable in any password input field and the address bar of your Web Browser excludes general search If there are words simil...

Page 22: ...dance with Google s policies Access Voice Recognition Using Amazon Alexa Access Voice Recognition Using Amazon Alexa Press the Amazon Alexa button on the remote control to access the settings and help information for Amazon Alexa Different services may run in countries where Amazon Alexa is not supported Service operation and supported countries may change in accordance with Amazon s policies To V...

Page 23: ...sal Remote Control When you set up the universal remote control you can control the peripherals Blu ray DVD player home theater set top box etc with the Magic Remote rather than Press the button on the remote control 01 Using the remote control select your desired button on More Actions displayed on your TV screen 02 These features can be used when you watch a live broadcast These TV features are ...

Page 24: ...lly This feature can only be used with the Magic Remote You can purchase the Magic Remote separately if it is not provided Some models may not be supported When changing settings on a device make sure it is powered on first To set up a universal remote control with the latest information connect to the network and accept the User Agreements The manual setting feature for universal remote control i...

Page 25: ...l be performed If you delete a registered app QUICK ACCESS will be deregistered as well Checking and Editing QUICK ACCESS Press and hold the number 0 button on the remote control The QUICK ACCESS edit screen appears Launch the app or select the channel or input you wish to assign 01 Press and hold the number button 1 8 you want to register No 9 is fixed to Quick Help 02 When the registration pop u...

Page 26: ...utput sound from an external audio device connect the audio device to the TV s HDMI ARC port with an HDMI cable Set Sound Out to HDMI ARC Device and set SIMPLINK HDMI CEC to On Supported SIMPLINK Functions Instant Play When you start a multimedia device you can immediately watch content from the device on the TV without having to control anything Controlling devices with the TV remote control You ...

Page 27: ...cessibility Shortcuts to Accessibility You may go directly to Accessibility without entering the Advanced Settings menu Press and hold the button on your remote control In Accessibility you can set up High Contrast Grayscale Invert Colors etc Connecting an Input Device to USB Using a USB Wired Wireless Mouse Connect your mouse to the USB port Use the mouse to move the pointer on the TV screen and ...

Page 28: ... keyboard and the wireless environment To enter text in the text field use the on screen keyboard on your TV screen or a USB keyboard Using a Gamepad Connect your gamepad to the USB port on the TV if the game requires a gamepad It is recommended that you use a gamepad that has been tested for compatibility with LG TVs PS Dual Shock4 ver 1 ver 2 MICROSOFT Xbox 360 Controller cable NVIDIA Shield Con...

Page 29: ...nnel List includes information provided by external Electronic Program Guide EPG providers it may differ from the actual TV channels You must complete the settings of the network region and auto channel to receive normal live broadcast service The configurable items differ depending upon model Viewing Guide Guide You can view programs and the schedule of each program To see the details click the E...

Page 30: ...roadcaster You can view information about the program you are currently watching as well as the focused program information Select the button or the title of the desired program You can view more information on the program and perform Watch Record only available on certain models or Reminder Scheduled Recording only available on certain models etc You will be taken to the program list for the curr...

Page 31: ...r to enter the detailed information pop up to see the detailed program information or run additional features related to the banner You can view broadcast information about other channels using the buttons You can view broadcast information about the channel you are currently watching using the buttons The features can be controlled only within the detailed information pop up Launch More Actions F...

Page 32: ... agree to User Agreements before you use it Entering Who Where What Method 1 Press the Wheel OK button on your remote control Press Who Where What on the channel banner Method 2 If the information is recognized while you are watching a program a notification will appear automatically Please click on the displayed notification To receive automatic recommendations you must set General AI Service AI ...

Page 33: ... you want to view the details Store the information in Wish List and come back anytime you want Available in Live TV or HDMI However some OTT devices with universal remote control settings are not supported It is not available if you are watching an LG Channels IP channel or when no image is shown on the screen Viewing Information about the Content with Who Where What Press the button on the remot...

Page 34: ...mart device To use the sharing feature the smart device must have the latest version of the LG ThinQ app installed on it and must be connected to the TV Using TV Scheduler Using TV Scheduler This function is used to set the time and date for watching a specific program You can use additional features such as changing the sorting options deleting or sharing Press on the remote control to select Liv...

Page 35: ...he Delete Mode Guide Launch Guide User Guide Launch User Guide Quit App Turns off the app from running in the background Closes the app Run Live TV by pressing 01 Press the button on the remote control and select Guide 02 Select the program you want If you want to watch a live broadcast click the Watch button In case of an upcoming program click the Reminder button 03 Run Live TV by pressing 01 Pr...

Page 36: ...remote control and select LG Channels You can also watch LG Channels by pressing the Channels buttons on the remote control You can use the Interactive Channel service that enables users to conveniently enjoy content related to the current channel without having to switch apps You can use the Interactive Channel by pushing the buttons on your remote control or clicking your screen according to the...

Page 37: ...ilable for internet channels Internet Channel services may be stopped or changed without prior notice by the broadcasting company Removing Internet Channel You can disable LG Channels at the Settings of your Smart TV By withdrawing LG Channels User Agreement all internet channels will be removed from your channel list Apps and Content Installing Apps Installing Apps You can install apps in a varie...

Page 38: ...propriate online content by restricting access to some apps Configure the settings in General System Safety Application Locks Content Recommendation Press the button on the remote control 01 Launch Apps 02 Select a category or press the button to search for an app 03 Select an app to install 04 Read the details of the app and then press Install 05 When the installation is complete you can run the ...

Page 39: ...ntrol press the button on it Some models may not be supported You must connect to the network to use the recommendation feature The supported services vary depending on countries so the recommendations may be provided differently The list of the recommendations may be less relevant or irrelevant depending on the information of the program you are watching Content Search Content Search Searches for...

Page 40: ...oard You can select or control a device mobile external device Home IoT Devices etc connected to the TV Run Home Dashboard by pressing the button on the remote control Press the button on the remote control 01 Launch Search 02 Search for a variety of content and information using the desired search terms 03 Enter a search term Shows recent searches You can select one from the suggested keywords an...

Page 41: ...ying Sound from a Smart Device through the TV s Speakers in User Guide for more information on the action It can only be selected if you have connected a USB storage device or a media server The currently selected output speaker is displayed and you can navigate to the output speaker settings screen You can view the list of connected Bluetooth devices and select one You can check and control the d...

Page 42: ...e able to control the device from your TV Quit the mobile app to control it from your TV screen Notification You can turn on or off the notifications on the connected device Universal Control Settings Move to the Universal Control Settings app User Guide Move to the User Guide app Quit App Turns off the app from running in the background Closes the app Install LG ThinQ app on your smartphone 01 Lo...

Page 43: ...eck the connection guide for each type of Home IoT Devices You can connect and see devices registered with your LG ThinQ account or IoT devices Once the device is connected the card will be changed to a smaller size and appear at the bottom of the device connection list Select Edit Edit home IoT devices Edit List You can hide or show the connected Home IoT Devices and rearrange the list Delete dev...

Page 44: ...rk of TV at General Network Wi Fi Connection 02 Run the LG ThinQ app installed on your smart device 03 Follow the instructions from LG ThinQ app to connect your smart device to the TV When your account information of LG ThinQ is linked to the TV you can manage the IoT devices linked to your account using Home Dashboard of the TV 04 When watching a broadcast you can control the channel volume etc o...

Page 45: ...d connect the device to the TV A speech recognition function is available Some models do not support this function Turn on NFC in the settings of the smart device To use NFC with Android devices set the NFC option to enable read write tags in the settings of the smart device The NFC settings may vary depending on the device 01 Turn on the smart device screen and place it near the on the remote con...

Page 46: ...ice Screen on TV Watching Smart Device Screen on TV smart device Enable Screen Share mode on the smart device 01 Your TV will be displayed in the list of available devices 02 Select your TV and request connection 03 Select Accept in the connection request popup window 04 After the connection is established the TV will display the screen of the connected device 05 Changes the position of the smart ...

Page 47: ...d the device you are trying to connect Then turn them back on and try again Playing Sound from a Smart Device through the TV s Speakers Playing Sound from a Smart Device through the TV s Speakers Connect a smart device to the TV via Bluetooth to play sound from the smart device through the TV s speakers To turn off the app from running in the background press the button on the remote control and s...

Page 48: ... for USB storage devices formatted in exFAT format It is recommended that you use an external USB HDD with a rated voltage of 5V or less and a rated current of 500 mA or less If you use a device requiring a higher voltage current than the rated voltage current it may not operate properly due to lack of current It is recommended that you use a USB hub or USB storage device with a power supply We re...

Page 49: ...e Dashboard and select the Format button to format the USB storage device When connecting a USB storage device a random file folder can be created to provide Smart TV services such as the saving and retrieving of thumbnail images Using the Media Player Using the Media Player You can search and view photos or play videos and songs with the Media Player app Press the button on the remote control 01 ...

Page 50: ...e button on the remote control while viewing a photo View Type Selects a content display mode Sort Select the option to sort content Group If you filter by Music you can group content into categories such as Artist and Album Selection Play You can select and play multiple pieces of content Delete You can select and delete multiple pieces of content User Guide Move to the User Guide app Quit App Tu...

Page 51: ...a video Rotates photos Enlarges or reduces the photo 360 degree photos can be viewed in 360 degrees Using the 360 VR Play on a normal photo may distort the image Some models may not be supported Plays a music file selected from the storage device as background music Sets the photo size or changes the speed or effects for the slideshow Some models may not be supported Shows the previous video Plays...

Page 52: ...ideo Fast forwards the video at higher speeds 360 degree videos can be viewed in 360 degrees Using the 360 VR Play on a normal video may distort the image Some models may not be supported Resume Play You can set continue watching to resume playing from the last viewed scene Play Speed Sets the playback speed Audio Track You can set audio tracks User Guide Move to the User Guide app Quit App Turns ...

Page 53: ... you can choose a lyric section and move the playback position The lyrics feature is only supported on some devices The lyrics may not be displayed in sync depending on the lyrics data in the music file You can listen to music with the screen turned off You can set the lyric speed This feature may not be supported depending on the music Connect your TV and PC to the same network 01 Right click the...

Page 54: ...be supported for a router that does not support multi cast For more information refer to the user guide that came with your router or contact the manufacturer Captions are only supported on some connected devices If you have added a caption file afterward disable the shared folder on the PC and then enable it again The DRM files in the connected device will not play Even for the file format suppor...

Page 55: ...ant to connect to refer to its user guide If the connection fails repeatedly turn off the TV and the device you are trying to connect Then turn them back on and try again Connect Wired If there is a problem with your connection refer to Troubleshooting Troubleshooting PC Connection Issues in User Guide Making the Most of Smart TV Click the Notification Center icon on the taskbar on the PC screen a...

Page 56: ...find the information about search word base on the search engine Press the button on the remote control 01 Run the Art Gallery app 02 View the built in images for each theme You can view the information and image of the focused theme in advance You can delete a downloaded theme or select the desired theme to play Closes the app To turn off the app from running in the background press the button on...

Page 57: ...web pages while watching TV History You can view and delete the website visit history Add to bookmarks You can add the website you are currently viewing to your Favorites Bookmarks You can view and delete the list of websites you have added to your Favorites Settings You can change the web browser settings User Guide Launch User Guide Quit App Turns off the app from running in the background Close...

Page 58: ...e subject to change without notice based on the supplier s circumstances Show Recommended Sites You can set whether or not to display a list of Recommended Sites on the new tab screen Always Show Address Bar When set to On the address bar and menu bar area at the top will always be displayed Automatic Web Browser Issue Report When it is set to On if a failure malfunction media playback failure pag...

Page 59: ...Sites You can configure the settings to open the previously registered web pages only Blocked Sites You can configure the settings to block specific websites To use the Site Filtering function you should enter the TV password Pop up Blocker Blocks pop ups that are automatically displayed by web pages Private Browsing If set to On a history of website visits will not be stored Do Not Track You can ...

Page 60: ...C930c C930e For a detailed description of the camera s functions refer to the device s manual To Use Magic Explorer To Use Magic Explorer You can run a search conveniently through various apps based on on screen text or video information Connect the camera to the USB IN port 01 Start a video conference using the Web Browser or the app 02 Magic Explorer can be used if the pointer color of the Magic...

Page 61: ... data provider Real time alarm may not be available when using certain apps This feature is available only when the network is connected Some models may not be supported Live Plus Using the Live Plus Function Choose an item to use You can move an item by pressing the buttons on the remote control 04 You can exit Magic Explorer by pressing the button on the remote control 05 Press the button on the...

Page 62: ...ch as a set top box If you set up a universal remote control you can use Live Plus even when using external devices This service is only provided for select content with contracted partners Settings Quick Settings To Use Setting Function Quickly Displays a set of light weight controls quickly and simply such as Picture Mode Sound Out Sleep Timer and so on Press the button on the remote control Pre...

Page 63: ... changed to On and Picture Select Mode is changed to Game Optimizer If Game Dashboard does not display please check each setting You can set the Picture Mode You can set the Sound Mode You can choose the Sound Out Directs to the Game Optimizer settings You can set the Sleep Timer Directs to the Network settings You can set more options You can also long press button of the remote control to run th...

Page 64: ...The configurable items differ depending upon model When You Use Normal Signals Vivid You can optimize the screen depending on the genre of the game Real time signals and the selected genre s settings values are displayed The items displayed may vary by model You can set more options You can also long press button of the remote control to run the All settings directly Directs to the Game Optimizer ...

Page 65: ...E Provides optimized Cinema Picture quality certified by UHD Alliance the standard setting body for UHD related technologies To auto switch to FILMMAKER MODE when a signal that can be operated with this mode is entered set FILMMAKER MODE Auto Start to On Expert Bright space daytime Expert Dark space night This mode is suitable for movies etc viewed in a dark environment Expert Dark space night has...

Page 66: ...DR Dolby Vision technology normal signal picture mode options will be made available Depending upon the input signal the available picture modes may be different When watching online service content the Picture Mode may be changed to match the content being shown Expert is an option that allows a picture quality expert to fine tune the quality of the standard picture Thus it may not be effective f...

Page 67: ... different Depending on the combination of picture format and screen size the edges may be hidden or shown in black or both sides of the picture may flicker Also when selecting an item shown on the broadcast screen the outline may not be aligned correctly Depending upon the input signal the available screen sizes may be different View Screen with Just Scan Picture Aspect Ratio Just Scan If you tur...

Page 68: ...t be able to adjust the OLED Pixel Brightness In this case navigate to Support OLED Care Device Self Care Energy Saving Energy Saving Step and set to Off or Minimum Depending on your TV model it might not have the OLED Pixel Brightness setting Adjust Contrast Adjusts the contrast of the bright and dark areas of the picture The closer to 100 the higher the contrast will be Screen Brightness Adjusts...

Page 69: ...ght areas of the screen brighter and the dark areas of the screen darker Turning this option Off may increase energy consumption Motion Eye Care Automatically adjusts brightness and reduces image blur based on image data which reduces eyestrain Turning this option Off may increase energy consumption Depending upon the input signal or the selected picture mode the available options may differ The c...

Page 70: ... Color and saturation of the picture Select Color From Red Green Blue Cyan Magenta Yellow select a tone to adjust Adjust Saturation Adjust Tint Adjust Luminance Adjust the chroma tint luminance of the tone in the range of 30 to 30 White Balance The function to adjust each color to be reproduced more accurately based on white allows you to adjust the overall color tone of the screen to your prefere...

Page 71: ...mum signal level Adjust the luminance to the highest IRE 100 points Adjust brightness level at the selected signal level You can adjust the selected brightness by points You can do these settings only when the Picture Select Mode is the Cinema Expert Bright space daytime or the Expert Dark space night and when the Method is set to 10 Points Signal Level or 22 Points Signal Level Red Green Blue Adj...

Page 72: ...es TruMotion Suitable the image quality of fast moving pictures The advanced settings can be changed only in User Selection mode Depending upon the input signal or the selected picture mode the available options may differ Off Turns off the TruMotion Cinematic Movement Adjusts the shaking of the motion on the screen to make it feel like you are in a movie theater Natural Sets images with a lot of ...

Page 73: ...ing the image settings select reset for each image mode FILMMAKER MODE Auto Start Picture Advanced Settings FILMMAKER MODE Auto Start If set to On Picture Mode will automatically be changed to FILMMAKER MODE when a signal that can be operated with FILMMAKER MODE is entered While this mode effectively conveys the creator s intention it may appear darker than other Picture Mode To Use Reduce Blue li...

Page 74: ...ar Voice Clear Voice Pro Boosts voice clarity Sports Soccer Cricket Optimizes the sound for sports games The name of the sport may differ depending on region Music Optimizes the sound for music Game Optimizer Optimizes the sound for gameplay This setting only applies to the internal speakers of the TV or HDMI ARC connected devices that support TV Sound Mode Share The configurable items differ depe...

Page 75: ...audio Sound may stutter or sound quality may be reduced if If the Picture Select Mode is set to Game Optimizer and Sound Out is set to Bluetooth Device the Picture Select Mode changes to Standard Press to view the connected devices or any devices that can be connected and connect to any one of them For some Bluetooth devices the device volume can be controlled by selecting from the connection list...

Page 76: ... smart device and connect it to your TV you can use the device as a speaker for the TV Use Wired Speaker Sound Sound Out Use Wired Speaker Optical Out Device You can connect an audio device that supports Optical to the optical digital audio output port to enjoy your TV s sound in richer quality and greater convenience Only available for models with an optical digital port For some devices you can ...

Page 77: ... will be turned off While using Screen Share function the video and audio may be out of sync We recommend using Use TV Speaker in Sound Out Depending on the type of your Bluetooth device two devices may not be connected at the same time Depending on the type of the Bluetooth device the device may not connect correctly or an abnormal behavior may occur such as unsynchronized video and audio Optical...

Page 78: ...n in the Menu Some Dolby Atmos contents may not be played Balance Sound Advanced Settings Balance You can adjust the volume of the left and right speakers This setting is only available for Internal TV Speaker Equalizer Sound Advanced Settings Equalizer You can adjust the sound by increasing or decreasing the output of the specific frequency range of the voice signal This option can be enabled if ...

Page 79: ...ed to devices or content that support the latest surround sound technology setting to Bitstream will enable you to listen to the intended sound quality When the voice delivered through the HDMI port is not synchronized set it to PCM TV Sound Mode Share Sound Advanced Settings TV Sound Mode Share Connect an LG Soundbar that supports TV Sound Mode Share and set it to On The Sound Select Mode set on ...

Page 80: ... Sound Advanced Settings Digital Sound Output You can configure the Digital Sound Output settings This setting is only available when Sound Sound Out Use Wired Speaker is set to Optical Out Device HDMI ARC Device When Pass Through is enabled sound effects may not be output The codec output with a device may differ from input signals Sound Input Digital Sound Output PCM All PCM Auto Pass Through MP...

Page 81: ...es to the internal speakers of the TV or HDMI ARC connected devices that support TV Sound Mode Share AI Service AI Picture AI Picture Pro General AI Service AI Picture AI Picture Pro When set to On the image quality is automatically optimized for content characteristics based on the algorithms learned with deep learning techniques It is supported for only digital broadcasting videos of a USB memor...

Page 82: ...ects are provided per the content based on artificial intelligence This setting only applies to the internal speakers of the TV or HDMI ARC connected devices that support TV Sound Mode Share When this feature is set to On Sound Select Mode is changed to AI Sound AI Sound Pro AI Acoustic Tuning General AI Service AI Acoustic Tuning With the AI Acoustic Tuning feature you can detect the space where ...

Page 83: ...commendation messages according to your content viewing history and app usage history Alarm Who Where What You can get recommendations for the information related to the broadcast you are watching This feature may not be available in some countries Standard Selecting this option outputs AI Acoustic Tuning adjusted audio in Standard mode This mode provides a clean and natural sound Bass Boost Selec...

Page 84: ...ent Reset Usage Data It resets the content view history and the app usage history If you reset them it takes some time to receive recommendations for contents again The configurable items differ depending upon model Game Optimizer Game Optimizer Sets up the features for an immersive experience when you play with a video game console It only works with HDMI inputs When Game Optimizer is set to On a...

Page 85: ...put to rest your eyes while watching the screen Prevent input delay input lag Minimize the input delay according to the image signal Game Dashboard If you set this option to On you can use the Game Dashboard feature Please see Settings Quick Settings of User Guide for more information about Game Dashboard If you turn this feature On you cannot change some video settings items The Select Mode must ...

Page 86: ...he dark areas with VRR VRR G Sync or AMD FreeSync Premium set to On It may not operate normally depending on the features or settings of the connected PC or game console To use each function HDMI Deep Color for the terminal must be set to 4K or 8K Setting each function to On may cause the brightness to change slightly depending on the frequency of the external device Menu Color Menu color of Game ...

Page 87: ...l strength of digital broadcasting Edit Channels You can edit the selected channels from all the stored channels or add delete them to from the favorite channels Edit All Channels List General Channels Channel Manager Edit All Channels You can lock or unlock the selected channels from all the stored channels or you can set them to be skipped when switching channels Edit Favorite Channels List Lock...

Page 88: ...quality of Interactive Service may vary depending on the Select the desired channels from the all channels list and press the button to add them to the favorite channels list Delete the selected channels from the favorite channels list Move Select one or more channels in the Preferred Channels list press the Move button and then select the position to move it to The selected channels will move to ...

Page 89: ...e IPv6 setup does not support Edit For more information on how to connect to the network see Getting Started with LG webOS TV Connecting to the Network in User Guide Setting a Wireless Network If you configure settings for the network you can use various services such as online contents and applications You can check and connect to the available wireless Internet networks if you have set up the TV...

Page 90: ...an view connection information such as detailed IP address information In addition you can change the IP address and DNS server address you want to connect to by pressing the Edit button The IPv6 setup does not support Edit For more information on how to connect to the network see Getting Started with LG webOS TV Connecting to the Network in User Guide Devices Setting TV General Devices TV Managem...

Page 91: ... tested for compatibility with LG TVs Bluetooth Keyboard LG Rolly Keyboard2 KBB 710 Arteck HB192 LOGITECH K480 Apple Magic Keyboard Arteck HB030B Keyboard Bluetooth Mouse LOGITECH Mx Master 2S LOGITECH M535 Apple Magic Mouse2 Bluetooth Gamepad SONY Dualshock4 MICROSOFT Xbox One S NVIDIA Shield Controller MICROSOFT Xbox Series X This feature is available for Bluetooth enabled models only Connecting...

Page 92: ... available on some smartphones The TV must be plugged in To connect for the first time make sure the device to be used is ready to connect Some models may not be supported Delete Connection History You can delete the connection history of the devices connected to the TV on the wireless network Setting HDMI External Input General Devices HDMI Settings You can apply settings to ensure a clear pictur...

Page 93: ...4 4 4 RGB 4 4 4 RGB 4 4 4 1 Supported when HDMI Deep Color is set to 4K 2 This feature is available for HDMI 4K 120 Hz IN terminals only You can only change the settings of the HDMI IN you are watching at the time You can specify a different setting for each HDMI port SIMPLINK HDMI CEC You can conveniently control and use various multimedia devices connected through HDMI with the TV remote control...

Page 94: ...hich includes multiple audio languages For programs that do not support multiple languages the default will be used Applies to digital broadcasting Keyboard Languages Select the language to use the on screen keyboard Setting the Location General System Location You can change the location setting of your Smart TV Broadcast Country You can set the broadcast country on your TV Zip Code This function...

Page 95: ...me If you do not want to use Sleep Timer select Off Power On Timer Set Power On Timer to On The TV is turned on and displays the set channel at the set time Power Off Timer Set Power Off Timer to On The TV is turned off at the set time Time Set the time at which to turn the TV on Timer Repeat Set the day of the week Set the option to None to operate the feature only once Input Set an external inpu...

Page 96: ...n ratings by using the parental control function V Chip The configurable items differ depending upon model Movie Lock only once Children Age TV Y Preschool children aged 2 6 years TV Y7 Advise school children aged over 6 Fantasy Violence TV Y7 Advise school children Suitable for children aged over 7 years May contain fantasy violence General Age TV G General Audience All ages admitted TV PG Parent...

Page 97: ... locked channel enter the password Application Locks You can lock or unlock the application The lock function is not immediately available for the currently running application Input Locks You can lock or unlock the Inputs Reset Password Set or change the password for the TV The default password is set as 0000 Resetting a Lost Password If you lose the password you set you can reset it as follows G...

Page 98: ...01 Select General System Safety 02 Press Channels Channels Channels Channels on the remote control The master password input window will appear 03 Enter the numbers 0313 in the master password input window then press Enter The password will be reset 04 E Exempt C Children C8 Children aged 8 or older G All ages admitted PG Parental Guidance Suggested 14 14 or older 18 Adults only Off View all progr...

Page 99: ...unlock the application The lock function is not immediately available for the currently running application Input Locks You can lock or unlock the Inputs Reset Password Set or change the password for the TV The default password is set as 0000 Resetting a Lost Password If you lose the password you set you can reset it as follows 18 Adults only Off View all programs Press the button on the remote co...

Page 100: ...mart device to your TV with Bluetooth to play music SIGNATURE Opening Select the content viewed while the screen comes up when the TV is turned on TV Power Sound Volume This feature lets you turn on off the sound effects that you hear when your TV is switched on or off Using Notifications General System Additional Settings Notifications You can view all notifications from TV apps and LG service at...

Page 101: ...dby light on or off Some models may not be supported Setting the Pointer of Magic Remote General System Additional Settings Pointer Options You can set the pointer speed and size you want while it is on the screen Tracking Speed Sets the pointer speed Pointer Size Selects the pointer size Advertisement You can check the details by selecting the desired item If it supports shortcuts you can launch ...

Page 102: ...watch To see the details click the Making the Most of Smart TV Live Plus in User Guide Some models may not be supported Set ID General System Additional Settings Set ID You can set a number ID to manage multiple TVs This feature is for administrators It is not recommended for use in a typical home environment Restoring the Default Settings General System Reset to Initial Settings Return TV to its ...

Page 103: ...model For visually impaired users Setting the Audio Guidance to On automatically switches the TV Power Sound only available on certain models to On as well TV Power Sound General Accessibility TV Power Sound This feature lets you turn on off the sound effects that you hear when your TV is switched on or off Some models may not be supported Setting the Audio Guidance to On automatically switches th...

Page 104: ...e CC 1 CC 4 Closed Captioning TEXT 1 TEXT 4 Displays the audio portion of a TV program as text on the TV screen CC 1 is the most common mode in use Field 1 data channels two Captions CC1 CC2 two Text T1 T2 Field 2 data channels two Captions CC3 CC4 two Text T3 T4 Digital Mode According to the digital broadcasting type you are watching you can select the caption in HD Mode or the NEXTGEN TV Mode In...

Page 105: ...pness levels Theater Mode Suitable picture for movies Kids Care Mode It adjusts the blue light to make the screen easier for children to view Device Self Care It provides multiple features to optimize the TV s condition Memory Optimizer Optimize your TV by cleaning up unused apps or unnecessary memory Screen Self diagnosis After running a test to verify that the image signal is output normally you...

Page 106: ...nd is played Press any button except the power and the volume buttons to turn the screen back on Some models may not be supported Screen Down This feature enables you to turn the screen off and only listen to the sound Press any button except the power and the volume buttons to turn the screen back on Settings are applicable only for LG SIGNATURE OLED TV R models If you use Energy Saving Step func...

Page 107: ...t Logo Brightness Adjust the luminance of static images such as logos within content to correct potential picture quality issues Care Recommendations You can turn the Care Recommendations ON or OFF Software Update Support Software Update Uses software update to check and obtain the latest version Auto Update When it is set to On updates are automatically made without a separate confirmation proced...

Page 108: ...not connected to the Internet To Use Energy Saving Feature Support Energy Saving Reduces power consumption by adjusting peak screen brightness Energy Saving Step Auto TV sensor detects the ambient lighting and automatically adjusts the screen brightness Some models may not be supported Off Turns off the Energy Saving Step Minimum Medium Maximum Use the power saving feature according to Energy Savi...

Page 109: ...oblem Press button on the remote control and select Support Quick Help You can also long press the number 9 button of the remote control to run the Quick Help Optimization Settings You can automatically check the overall status of your TV and view and change the recommended setting values Check Items Select the problematic item and you can get help to solve the problem Self Diagnosis of TV Setting...

Page 110: ...may not be a problem with the product I cannot turn on the TV Please make sure your TV power plug is correctly connected to the outlet If you are using a multi outlet check if it is working properly To check whether a power strip is working properly plug the TV s power plug directly to a wall outlet and observe its operation Try to power on using the button on your TV set The power is on but the s...

Page 111: ... work properly The power turns off suddenly Check if Power Off Timer is set The TV will be turned off automatically if you do not press any buttons for 4 hours even after the TV is turned on at the time set by Reminder or Power On Timer There is also a chance that the internal protection circuitry has activated because the internal temperature of the product has risen unusually or excessively I ca...

Page 112: ... some channels Launch General Channels Channel Tuning Auto Tuning If you are using a set top box consult its supplier The screen is cut off Go to Picture and change the Aspect Ratio The screen shakes after the momentary appearance of vertical horizontal lines and net pattern Connect wireless telephones hairdryers electrical drills etc to a different power outlet The problem may be caused by high f...

Page 113: ... vertical solid line or color blurring appears on the upper lower left right edges of the screen Picture Aspect Ratio Just Scan Set Just Scan to Off Just Scan shows you the original image as it is If the signal is weak the top bottom left right sides of the screen may be snowy I don t see anything or the image keeps flickering when I try to connect the HDMI cable Check whether your HDMI cable is c...

Page 114: ... Support OLED Care Device Self Care Sound Self diagnosis to check for any abnormalities in the TV If you are using a set top box turn it off and then turn it back on Make sure that the set top box is correctly connected to your TV The screen is fine but it does not play any sound Try another channel If you use a set top box there will be no sound if you have set the volume of the set top box or yo...

Page 115: ...lume changes when I change the channel The volume of different broadcasting stations transmission output may vary Sound Advanced Settings Automatic Volume Adjustment Set Automatic Volume Adjustment to On If you are using a set top box consult its supplier The sound does not work or only the background music is played in some programs Programs produced for export by broadcasting companies Set your ...

Page 116: ...PC Set the PC s resolution to one supported by the TV For more information see Being Aware of the Information Supported Resolution HDMI PC in User Guide Set the connected HDMI device s name to PC Run Home Dashboard by pressing the button on the remote control Select Edit Edit Inputs in the upper right corner Change the icon of the HDMI port connected to Inputs to PC and select Save The sound does ...

Page 117: ...d or the video is playing normally but the audio is not Check that the file plays without any problems on the video player on a PC Check for file damage Check that the file extension is supported Check that the audio codec is supported Check that the bit rate is supported Check that the sample frequency is supported Check that the number of audio channels is supported I cannot see the subtitles Ch...

Page 118: ...the TV For more information see Connecting External Devices Connecting USB in User Guide Troubleshooting Network Connection Issues Troubleshooting Network Connection Issues If you experience any of the problems below while using the product please check the following There may not be a problem with the product Before connecting to a wireless network check the name and password of the Wi Fi device ...

Page 119: ...e modem from the wall outlet wait 10 seconds and reconnect it Initialize Reset on the AP Router or Cable Modem Check the AP Router manufacturer s website to make sure your router has the latest firmware version installed If you can t complete this setting refer to the router s user manual and the instructions provided by your Internet provider If you are still unable to establish your configuratio...

Page 120: ...sword in LG Account Reset Password on the website www lgappstv com In some countries access to the website www lgappstv com may be restricted Troubleshooting Contents Issues Troubleshooting Contents Issues If you experience any of the problems below while using the product please check the following There may not be a problem with the product I cannot see any content in HOME You may not be able to...

Page 121: ...ats other than JPEG PNG GIF You cannot save attachments or images If the Use Block Ads feature is turned on the area on the website that appears to show an ad will appear blank If some content on the website is hidden and invisible try setting Settings Use Block Ads to Off in Web Browser Sponsored AD on the new tab page will be displayed even if you set the Use Block Ads feature to Off The Interne...

Page 122: ...PNG Minimum 64 64 Maximum 5760 W 5760 H bmp BMP Minimum 64 64 Maximum 1920 W 1080 H Supported Video File Formats Supported Video File Formats Maximum Data Transfer Rate Full HD video H 264 1920 1080 60P BP MP HP L4 2 Maximum 40Mbps HEVC 1920 1080 60P Main Main10 L4 1 Maximum 40Mbps ULTRA HD video ULTRA HD models only H 264 3840 2160 30P BP MP HP L5 1 Maximum 50Mbps HEVC 3840 2160 60P Main Main10 L...

Page 123: ...eo Xvid GMC is not supported H 264 AVC Motion Jpeg MPEG 4 Audio MPEG 1 Layer I II MPEG 1 Layer III MP3 Dolby Digital LPCM ADPCM mp4 m4v mov Video H 264 AVC MPEG 4 HEVC AV1 Audio Dolby Digital Dolby Digital Plus AAC MPEG 1 Layer III MP3 Dolby AC 4 MPEG H 3D Audio HFR video HFR support models only HEVC 3840 2160 120P Main Main10 L5 2 Maximum 60Mbps Dolby Vision video Dolby Vision support models only...

Page 124: ...LPCM Dolby AC 4 MPEG H 3D Audio Some models may not be supported Cautions for Video Playback Some user created subtitles may not work properly A video file and its subtitle file must be in the same folder For subtitles to be displayed properly make sure that the video file and the subtitle file have the same name Subtitles on a Network Attached Storage NAS device may not be supported depending on ...

Page 125: ...pported Video files created by some encoders may not be played Video files in a different format than specified may not be played properly Video files stored on a USB storage device that does not support High Speed may not be played properly Supported Music File Formats Supported Music File Formats File Format Info mp3 Bit rate 32 kbps 320 kbps Sample freq 16 kHz 48 kHz Support MPEG 1 MPEG 2 Chann...

Page 126: ...orbis Channels mono stereo wma Bit rate 128 kbps 320 kbps Sample freq 8 kHz 48 kHz Support WMA Channels up to 6 ch flac Bit rate Sample freq 8 kHz 96 kHz Support FLAC Channels mono stereo The number of supported channels may vary depending upon the sample frequency Supported Resolution HDMI DTV 126 ...

Page 127: ...al Frequency kHz Vertical Frequency Hz 640 480p 31 46 59 94 31 5 60 720 480p 31 46 59 94 31 5 60 720 576p 31 25 50 1280 720p 37 5 50 44 95 59 94 45 60 1920 1080i 28 12 50 33 71 59 94 33 75 60 1920 1080p 26 97 23 97 27 24 28 12 25 33 71 29 97 127 ...

Page 128: ...33 75 30 56 25 50 67 43 59 94 67 5 60 112 5 100 134 86 119 88 135 120 3840 2160p 53 94 23 97 54 24 56 25 25 67 43 29 97 67 5 30 112 5 50 134 86 59 94 135 60 3840 2160p 225 100 269 73 119 88 1 2 128 ...

Page 129: ...5 25 67 43 29 97 67 5 30 112 5 50 134 86 59 94 135 60 4096 2160p 225 100 269 73 119 88 270 120 1 Supported when HDMI Deep Color is set to 4K 2 Only some HDMI input ports are supported Supported Resolution HDMI PC HDMI PC Supported Mode 1 2 129 ...

Page 130: ...152 864 54 34 60 05 1360 768 47 71 60 01 1280 1024 ULTRA HD 8K models only 63 98 60 02 1920 1080 Full HD ULTRA HD 8K models only 67 5 60 1920 1080 ULTRA HD 8K models only 134 86 119 88 135 120 2560 1440 ULTRA HD 50 60 Hz models only 88 78 59 95 2560 1440 ULTRA HD 100 120 Hz 8K models only 182 99 119 99 3840 2160 ULTRA HD 8K models only 53 94 23 97 3 1 1 130 ...

Page 131: ... 97 67 5 30 112 5 50 134 86 59 94 135 60 3840 2160 ULTRA HD 100 120 Hz 8K models only 225 100 269 73 119 88 270 120 4096 2160 ULTRA HD 8K models only 53 94 23 97 54 24 56 25 25 67 43 29 97 67 5 30 112 5 50 134 86 59 94 1 131 ...

Page 132: ...08 24 110 25 131 87 29 97 132 30 220 50 263 74 59 94 264 60 1 Supported when HDMI Deep Color is set to 4K 2 Supported when HDMI Deep Color is set to 8K 3 Supported when HDMI Deep Color is set to Off Supported HDMI PC port may differ by model Refer to the manual that is provided with the product License Information 1 2 132 ...

Page 133: ... terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator Inc in the United States and other countries Bluetooth The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG Inc and any use of such marks by LG Electronics Inc is under license Other trademarks and trade names are thos...

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