6.3
Broker Call: Switching between two calls
You may switch between the active call and a call on
Hold
,
placing the active call on Hold acting as a broker between two or
more parties (
Broker Call)
. iPECS Phone users may ‗broker‘
for multiple calls up to the number of
CO/IP line
buttons.
6.4
Joining Multiple People in a Conference
You can establish a
Conference
with up to 3 parties, or 24
parties when using a Multi-Party Conference Interface Module
(MCIM). The other parties in the
Conference
may be internal or
external.
A
Conference
can be placed on Hold and is subject to
Hold
Recall
.
You may also use the Conference operation to join 2 external
parties in a private conversation. This is an
Unsupervised
Conference
, which is not subject to the normal
Hold Recall
operation.
6.4.1
Setting up a Conference Room
To switch between two calls (Broker Call):
Press the desired
CO/IP line
button.
To establish a Conference:
Establish call with one of the desired conference parties,
Select the Conf button,
Establish call with the other conference party,
Select the Conf button,
Repeat above for additional parties
Select the Conf
button again to establish the conference.
To establish a Conference:
Establish call with one of the desired conference parties,
Select the Conf button,
Establish call with the other conference party,
Select the Conf button,
Repeat above for additional parties
Select the Conf
button again to establish the conference.