TIAMIS-800 wireless radio transceiver
User Manual. Ver. 1.3
DOUM0003AA
Page 31 of 35
8. Technical Support
Technical
support for Lexycom products is available from 8:00 a.m. to 5:00 p.m.
mountain standard time, Monday through Friday, excluding holidays.
Please contact technical support at:
(303) 774-7822 phone
(303) 774-7828 fax
9. Return Authorization and Shipping Information
To obtain product service, please contact Lexycom Technologies for a Return Material
Authorization (RMA) number before returning any equipment. All products should be
returned to the following address:
Lexycom Technologies Inc.
ATTN: RMA#
1227 Reserve Drive
Longmont CO 80501
For warranty and non-warranty shipments, domestic and International shipments, all
shipping costs, including freight charges, insurance, customs clearance, and broker’s fees,
incurred in returning equipment to Lexycom Technologies Inc must be
prepaid.
All product service requests should include the appropriate customer contact information
and return shipping information.
10. Warranty
The Lexycom Technologies Wireless Data Transceiver is warranted against defects in
materials and manufacturing for a period of 2 years from the date of purchase. In the
event of a product failure due to materials or workmanship, Lexycom Technologies will,
at its discretion, repair or replace the product. Lexycom Technologies, its suppliers, and
its licensors shall in no event be liable for any damages arising from the use of or
inability to use this product. This includes business interruption, loss of business
information, or other loss which may arise from the use of this product.
