2-36
Service Manual
7541-03x
ADF paper jam service check
Note:
This service check should be used if the paper feeds and jams in the ADF. If the paper is not feeding into
the ADF see
“280.06 Paper missing” on page 2-29
. If the paper fails to eject from the ADF see
Step
Questions / actions
Yes
No
1
If the ADF is multi-feeding, check for dirt on
the ADF separator pad and ADF separator
rollers. Are they dirty?
Clean them with a lint free
cloth and isopropyl alcohol.
Replace the separator pad
and ADF pick roll.
2
If the paper is skewing when it is fed into the
ADF, check the paper guide width. Is it set
correctly?
Go to step 3.
Set the paper guides so
they contact the edges of
the paper.
3
If paper is skewing when fed or jamming
check to see if the top cover is open or ajar.
Is the ADF top cover open or ajar?
Properly close the top
cover.
If the paper is jamming in
the ADF, go to step 6
4
Is paper failing to feed into the ADF?
Go to step 5.
There is no issue.
5
Check the sensor (ADF paper present) for
proper operation.
1. Enter the Diagnostics Menu.
2. Touch
SCANNER TESTS.
3. Touch
Sensor Tests.
4. Observe the line “sensor (ADF paper
present)”
Are the sensors working properly?
Go to step 6
Go to step 9.
6
Check the leading edge of the paper to
ensure the paper is not curled or bent in a
way that would keep it from contacting the
paper present sensor actuator. Is the paper
damaged?
Bad media. Replace the
media
Go to step 7.
7
Check for dirt in the ADF scan sensor, paper
in sensor and paper pass sensor. See
“Flatbed / ADF sensors” on page 5-3
for
their locations. Are the sensors clean?
Clean the sensors, or
remove debris from the
scan sensor actuator.
Go to step 8.
8
Is the sensor actuator on the ADF scan
sensor damaged?
Replace the scan sensor
actuator.
Go to step 9.
9
Are the sensor cable connectors properly
connected on the ADF relay card?
Go to step 10.
Go to step 10.
10
Connect the cables. Did this fix the issue?
Problem resolved.
Go to step 11.
11
Check the ADF motor assembly for proper
connection to J2 and J6 on the ADF relay
card. Are the motors properly connected?
Go to step 12
Go to step 13.
12
Connect the cables. Did this fix the issue?
Problem resolved
Got to step 13.
13
Replace the ADF motor assembly. Did this
fix the issue?
Problem resolved
Go to step 14.
14
Check the ADF cable for continuity. Is there
continuity?
Go to step 15.
Replace the ADF cable.
15
Replace the ADF relay card. Did this solve
the problem?
Problem resolved
Go to step 16.
Summary of Contents for X925
Page 14: ...xiv Service Manual 7541 03x ...
Page 182: ...3 50 Service Manual 7541 03x ...
Page 228: ...4 46 Service Manual 7541 03x 5 Remove the two screws C 6 Remove the two screws D ...
Page 229: ...Repair information 4 47 7541 03x 7 Remove the one screw E 8 Remove the four screws F on top ...
Page 230: ...4 48 Service Manual 7541 03x 9 Remove the two screws G on top 10 Remove the two screws H ...
Page 231: ...Repair information 4 49 7541 03x 11 Remove one screw I 12 Remove the screw J ...
Page 285: ...Repair information 4 103 7541 03x 4 Disconnect the fan cable B from the MDCONT engine board ...
Page 300: ...4 118 Service Manual 7541 03x 5 Remove the screw C 6 Remove the screw D ...
Page 301: ...Repair information 4 119 7541 03x 7 Remove the screw E ...
Page 358: ...4 176 Service Manual 7541 03x 6 Lift and pull the tray away from the printer ...
Page 368: ...4 186 Service Manual 7541 03x 5 Take the MPF shaft out 6 Remove the MPF roll ...
Page 392: ...5 4 Service Manual 7541 03x Rip Board connectors ...
Page 398: ...5 10 Service Manual 7541 03x Printhead controller connectors ...
Page 407: ...Locations 5 19 7541 03x Engine board connectors ...
Page 426: ...5 38 Service Manual 7541 03x ...
Page 428: ...6 2 Service Manual 7541 03x ...
Page 430: ...7 2 Service Manual 7541 03x Assembly 1 Covers ...
Page 432: ...7 4 Service Manual 7541 03x Assembly 2 Flatbed and ADF ...
Page 434: ...7 6 Service Manual 7541 03x Assembly 3 Flatbed ...
Page 436: ...7 8 Service Manual 7541 03x Assembly 4 ADF 1 ...
Page 438: ...7 10 Service Manual 7541 03x Assembly 5 ADF 2 ...
Page 440: ...7 12 Service Manual 7541 03x Assembly 6 Duplex components 1 ...
Page 442: ...7 14 Service Manual 7541 03x Assembly 7 Duplex components 2 ...
Page 444: ...7 16 Service Manual 7541 03x Assembly 8 Paper exit ...
Page 446: ...7 18 Service Manual 7541 03x Assembly 9 Base 1 ...
Page 448: ...7 20 Service Manual 7541 03x Assembly 10 Base 2 ...
Page 450: ...7 22 Service Manual 7541 03x Assembly 11 Base 3 ...
Page 452: ...7 24 Service Manual 7541 03x Assembly 12 Paper feed ...
Page 454: ...7 26 Service Manual 7541 03x Assembly 13 Electrical 1 ...
Page 456: ...7 28 Service Manual 7541 03x Assembly 14 Electrical 2 ...
Page 458: ...7 30 Service Manual 7541 03x Assembly 15 Upper assembly ...
Page 460: ...7 32 Service Manual 7541 03x Assembly 16 Printhead controller board cables ...
Page 462: ...7 34 Service Manual 7541 03x Assembly 17 Paper trays ...
Page 464: ...7 36 Service Manual 7541 03x Assembly 18 Fuser ...
Page 466: ...7 38 Service Manual 7541 03x Assembly 19 550 sheet option feeder covers ...
Page 468: ...7 40 Service Manual 7541 03x Assembly 20 550 sheet option feeder base ...
Page 470: ...7 42 Service Manual 7541 03x Assembly 21 550 sheet option feeder paper feed ...
Page 472: ...7 44 Service Manual 7541 03x Assembly 22 550 sheet option feeder tray ...
Page 488: ...I 14 Service Manual 7541 03x ...