background image

Scanning directly to e-mail using the printer software

For Windows users

1

Load an original document faceup into the ADF or facedown on the scanner glass.

2

Click 

 or 

Start

.

3

Click 

All Programs

 or 

Programs

, and then select the printer program folder from the list.

4

Navigate to:

Printer Home

 > select your printer > 

Email

5

Select 

Photo

Document

, or 

PDF

.

Note: 

You can select Document only if an OCR application is stored on your computer.

Scanning starts and the scan progress dialog appears.

When the scan is finished, a new e-mail message is created with the scanned document automatically
attached.

6

Compose your e-mail message.

Note: 

If your e-mail program does not open automatically, then you can scan the document to the

computer and then send it through e-mail as an attachment.

For Macintosh users

1

Load an original document faceup into the ADF or facedown on the scanner glass.

2

From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder.

3

Double-click 

Scan Center

 or 

All-In-One Center

.

4

From the “What is being scanned?” area on the main screen, select a document type.

5

From the “How will the scanned image be used?” menu, choose 

To be viewed on monitor/web

page

.

6

From the “Send scanned image to” menu, choose an e-mail application.

7

Click 

Scan

.

When the scan is finished, a new e-mail message is created with the scanned document automatically
attached.

8

Compose your e-mail message.

Scanning to a PDF

For Windows users

1

Load an original document faceup into the ADF or facedown on the scanner glass.

2

Click 

 or 

Start

.

3

Click 

All Programs

 or 

Programs

, and then select the printer program folder from the list.

4

Navigate to:

Printer Home

 > select your printer > 

PDF

Scanning starts and the scan progress dialog appears.

5

Save the document as a PDF.

For Macintosh users

1

Load an original document faceup into the ADF or facedown on the scanner glass.

2

From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder.

3

Double-click 

Scan Center

 or 

All-In-One Center

.

4

From the “What is being scanned?” area on the main screen, select a document type.

5

Customize the settings as needed.

6

Click 

Scan

.

7

Save the document as a PDF.

Canceling scan jobs

Press 

 on the printer control panel, or click 

Cancel

 on the computer screen.

Troubleshooting

Before you troubleshoot

Use this checklist to solve most printer problems:

Make sure the power cord is plugged into the printer and into a working electrical outlet.

Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or
extension cords.

Make sure the printer is turned on.

Make sure the printer is securely connected to the host computer, print server, or other network
access point.

Check the printer for error messages, and resolve any errors.

Check for paper jam messages, and clear any jams.

Check the ink cartridges, and install new cartridges if necessary.

Use the Service Center to locate and solve the problem (Windows only).

 

18

Summary of Contents for Intuition S502

Page 1: ...Lexmark Intuition S500 Series Quick Reference Guide November 2010 www lexmark com ...

Page 2: ... agreement to any subsequent user of this printer The patented Lexmark inkjet cartridges and their contents are licensed subject to a restriction that they may be used only once After this single use the license to use the print cartridges and their contents terminates and you agree to return them only to Lexmark for recycling Replacement inkjetcartridge s sold without theseterms areavailable thro...

Page 3: ...ftware 11 Using the Windows printer software 11 Using the Macintosh printer software 12 Printing 13 Printing a document 13 Printing on both sides of the paper duplexing automatically 14 Printing photos using the printer control panel 14 Printing documents from a memory card or flash drive Windows only 15 Canceling print jobs 15 Copying 16 Tips for copying 16 Making copies 16 Copying photos 16 Maki...

Page 4: ...Saver mode after the printer is left idle for 10 minutes Selectthe lowestPowerSavertimeout ThePowerSaverfeatureputstheprinterina minimum power standby mode after the printer has been idle for a set amount of time the Power Saver timeout Share your printer Wireless network printers allow you to share a single printer among multiple computers thus conserving energy and other resources Conserving pap...

Page 5: ...flatbed scanner Photo printing Print photos directly from digital memory cards PictBridge enabled digital cameras and USB flash drives Select photos to print using the proof sheet for computer free printing Eco Mode Save energy and paper by activating Eco Mode It automatically dims the printer display light puts the printer into Power Saver mode after 10 minutes of inactivity and prints on both si...

Page 6: ...per Remove paper jams Use the To 6 Printhead access Install the printhead Note The carrier moves to the printhead access area when no printhead is installed in the printer 7 Ink cartridge access Install replace or remove ink cartridges 8 Scanner unit Access the ink cartridges and printhead Remove paper jams Using the printer control panel The following diagrams explain the sections of the printer ...

Page 7: ...seconds to feed or eject paper from the printer Use To 12 Display Note The display is turned off in Power Saver mode View Printer status Messages Menus 13 Setup Access the setup menu and change printer settings Note The Copy Scan and Photo button lights are off when this button is selected Using memory cards and flash drives Using a memory card or flash drive with the printer Memory cards and flas...

Page 8: ...ch Text Format docx Microsoft Word Open Document Format xlsx Microsoft Excel Open Document Format pptx Microsoft PowerPoint Open Document Format wpd WordPerfect Images JPEG TIFF Ordering and replacing ink cartridges Ordering ink cartridges Page yields available at www lexmark com pageyields For best results use only Lexmark ink cartridges Lexmark S500 Series models except Lexmark S508 Item Return ...

Page 9: ...nk remaining in the printhead nozzles may dry out 1 Turn on your printer 2 Open the printer Note The printhead moves to the cartridge installation position 3 Press the release tab and then remove the used ink cartridge or cartridges 2 1 4 Remove the ink cartridge from the pack and then remove the protective cap from the ink cartridge If your ink cartridge comes with a muzzle cap then remove the ca...

Page 10: ... click Print Alignment Page 5 Follow the instructions on the computer screen If you aligned the cartridges to improve print quality then print your document again If print quality has not improved then clean the printhead nozzles Cleaning the printhead nozzles Poor print quality is sometimes due to clogged printhead nozzles Clean the printhead nozzles to improve the quality of your prints Notes Cl...

Page 11: ... then click the CD icon on the desktop 3 Double click Install 4 Follow the instructions on the installation dialog Using the Internet 1 Go to the Lexmark Web site at www lexmark com 2 Navigate to Downloads Driver Finder select your printer select your operating system 3 Download the driver and install the printer software Note Updated printer software may be available at http support lexmark com U...

Page 12: ...ch as the following Select the number of copies to print Print two sided copies Select the paper type Add a watermark Enhance images Save settings Note Printing Preferences is installed automatically with the printer software Note Yourprintermaynotcomewithsomeof theseprograms orsomeofthefunctionsoftheseprograms depending on the features of the printer that you purchased Using the Macintosh printer...

Page 13: ... 2 Double click the Printer Utility icon 3 From the Web Links tab select the link you want to visit Use To Customer Support Contact technical support Lexmark Software Updates Download and install the latest printer software Lexmark Online Visit the Lexmark Web site Order Supplies Online Order ink or supplies Printer Registration Register your printer Use To Visit Lexmark SmartSolutions Visit the S...

Page 14: ...per Type pop up menu choose Plain Paper 8 From the print options pop up menu choose Layout 9 From the Two Sided pop up menu choose Long Edge binding or Short Edge binding For Long Edge binding pages are bound along the long edge of the page left edge for portrait top edge for landscape Portrait Landscape 1 2 1 2 For Short Edge binding pages are bound along the short edge of the page top edge for p...

Page 15: ...nt the document If the printer is using a USB connection a Press the up or down arrow button to select the file name of the document that you want to print b Press to start printing the document If the printer is using a Wireless connection selected models only a Press the up or down arrow button to select the file name of the document that you want to print b Press and then wait for the printer t...

Page 16: ...n the scanner glass 3 From the printer control panel press 4 Press the up or down arrow button to scroll to Photo Reprint 5 Press the left or right arrow button to select the desired photo size 6 Press Note For best results allow the prints to dry at least 24 hours before stacking displaying or storing Making a duplex copy automatically The automatic duplex unit available only on selected printer ...

Page 17: ... applications available on the selected computer Notes If the printer is connected only to a local computer then the printer will automatically download a list of the scan applications You may be prompted to enter a PIN if the computer requires it Press the arrow buttons to enter the PIN Press each time you enter a number To assign a computer name and a PIN to the computer see the Help for the pri...

Page 18: ...tached 8 Compose your e mail message Scanning to a PDF For Windows users 1 Load an original document faceup into the ADF or facedown on the scanner glass 2 Click or Start 3 Click All Programs or Programs and then select the printer program folder from the list 4 Navigate to Printer Home select your printer PDF Scanning starts and the scan progress dialog appears 5 Save the document as a PDF For Ma...

Page 19: ...or is missing pages on page 21 Printer is printing blank pages on page 21 Printer is busy or does not respond on page 22 Cannot delete documents from the print queue on page 22 Cannot print through USB on page 22 Incorrect language appears on the display If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CHANGE THE LANGUAGE USING THE PRINTER M...

Page 20: ...rtingthe printhead does notresolvetheerror thencontacttechnicalsupport Software did not install If you encountered problems while installing or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job then try removing and reinstalling the software Before you reinstall the software do the following MAKE SURE THAT YOUR COMPUTER MEETS THE MIN...

Page 21: ...the list then try either of the following For a USB connected printer remove and then reconnect the USB cable For a printer that is wirelessly connected see the Wireless troubleshooting section MAKE SURE THE PRINT JOB IS NOT PAUSED MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer Note Make sure the printer is not in Power Saver mode Pre...

Page 22: ...annot print through USB If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the comput...

Page 23: ...ion in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility For Lexmark technical support visit support lexmark com For information on supplies and downloads visit www lexmark com If you don t have access to the Internet you can contact Lexmark by mail Lexmark International Inc Bldg 004 2 CSC 740 New Circle Road NW...

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