Repeating defects appear on prints
)
)
)
Action
Yes
No
Step 1
Measure the distance between the defects.
Check for a distance between the defects that equals:
•
25.1 mm (0.98 in.)
•
29.8 mm (1.17 in.)
•
43.9 mm (1.72 in.)
•
45.5 mm (1.79 in.)
•
94.2 mm (3.70 in.)
Is the distance between defects equal to one of the listed measurements?
Go to step 2.
1
Check if the
distance between
the defects is
equal to one of the
following:
•
37.7 mm
(1.48 in.)
•
78.5 mm
(3.09 in.)
•
95 mm
(3.74 in.)
2
Take note of the
distance, and then
contact
customer
support
or your
service
representative.
Step 2
Replace the imaging kit, and then resend the print job.
Do the repeating defects still appear?
Contact
customer
support
.
The problem is solved.
Tray linking does not work
Notes:
•
The trays can detect paper length.
•
The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper
Size/Type menu.
Troubleshooting
203
