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Lexmark CX211, User Manual

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Lexmark CX211 User Manual Download Page 184

Load Manual Feeder with [custom string]

Try one or more of the following:

•

Load the feeder with the correct size and type of paper.

•

Depending on your printer model, touch 

Prompt each page, paper loaded

 or press 

 on the printer control panel

to clear the message and continue printing.

•

Cancel the current job.

Load Manual Feeder with [custom type name]

Try one or more of the following:

•

Load the feeder with the correct size and type of paper.

•

Depending on your printer model, touch 

Prompt each page, paper loaded

 or press 

 on the printer control panel

to clear the message and continue printing.

•

Cancel the current job.

Load Manual Feeder with [paper size]

Try one or more of the following:

•

Load the feeder with the correct size of paper.

•

Depending on your printer model, touch 

Prompt each page, paper loaded

 or press 

 on the printer control panel

to clear the message and continue printing.

•

Cancel the current job.

Load Manual Feeder with [paper type] [paper size]

Try one or more of the following:

•

Load the feeder with the correct size and type of paper.

•

Depending on your printer model, touch 

Prompt each page, paper loaded

 or press 

 on the printer control panel

to clear the message and continue printing.

•

Cancel the current job.

Maintenance kit low [80.xy]

You may need to order a maintenance kit. For more information, visit the Lexmark support Web site at

http://support.lexmark.com

 or contact customer support, and then report the message.

If necessary, select 

Continue

 to clear the message and continue printing. For non

‑

touch

‑

screen printer models,

press 

 to confirm.

Maintenance kit nearly low [80.xy]

For more information, visit the Lexmark support Web site at 

http://support.lexmark.com

 or contact customer support,

and then report the message.

Troubleshooting

184

Summary of Contents for CX211

Page 1: ...CX310 Series User s Guide June 2013 www lexmark com Machine type s 7527 Model s 211 231 ...

Page 2: ...ling internal options 15 Installing hardware options 21 Attaching cables 23 Setting up the printer software 24 Networking 26 Verifying printer setup 31 Loading paper and specialty media 33 Setting the paper size and type 33 Configuring Universal paper settings 33 Loading the 250 sheet tray 33 Loading the manual feeder 36 Loading the 650 sheet duo tray 37 Loading the multipurpose feeder 38 Linking ...

Page 3: ...ng the copying options 68 E mailing 71 Setting up the printer to e mail 71 Creating an e mail shortcut 72 E mailing a document 72 Canceling an e mail 73 Scanning 74 Scanning to an FTP address 74 Scanning to a computer 76 Understanding the printer menus 78 Menus list 78 Supplies menu 79 Paper menu 80 Reports menu 89 Network Ports 90 Security menu 98 Settings menu 100 Saving money and the environmen...

Page 4: ...ation 160 Checking the virtual display 160 Setting up e mail alerts 160 Viewing reports 160 Configuring supply notifications from the Embedded Web Server 161 Copying printer settings to other printers 162 Restoring factory default settings 162 Clearing jams 163 Avoiding jams 163 Understanding jam messages and locations 164 x page jam clear standard bin 203 xx 166 x page jam open front door to clea...

Page 5: ...rinter problems 192 Solving print problems 198 Solving copy problems 224 Solving scanner problems 227 Embedded Web Server does not open 232 Contacting customer support 233 Notices 234 Product information 234 Edition notice 234 Power consumption 238 Index 248 Contents 5 ...

Page 6: ...al tray and then set it aside instead of trying to lift the tray and printer at the same time Note Use the handholds located on both sides of the printer to lift it Use only the power cord provided with this product or the manufacturer s authorized replacement Use only the telecommunications RJ 11 cord provided with this product or a 26 AWG or larger replacement when connecting this product to the...

Page 7: ...ional furniture for stability You must use either a printer stand or printer base if you are using multiple input options If you purchased a multifunction printer MFP that scans copies and faxes then you may need additional furniture For more information see www lexmark com multifunctionprinters CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all...

Page 8: ...nter Troubleshooting and solving problems User sGuideandQuickReferenceGuide Theguidesmay be available on the Software and Documentation CD For more information visit http support lexmark com Instructions for Connecting the printer to an Ethernet network Troubleshooting printer connection problems Networking Guide Open the Software and Documentation CD and then navigate to Documentation User s Guid...

Page 9: ...ies and regions See the printed warranty that came with your printer Selecting a location for the printer CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 lb and requires two or more trained personnel to lift it safely When selecting a location for the printer leave enough room to open trays covers and doors If you plan to install any options then leave enough room for them als...

Page 10: ...or mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using multiple input options If you purchased a multifunction printer MFP that scans copies and faxes then you may need additional furniture For more information see www lexmark com multifunctionprinters Learning about the printer 10 ...

Page 11: ...8 Optional 650 sheet duo tray with integrated multipurpose feeder Tray 2 Understanding the basic functions of the scanner Make quick copies or set the printer to perform specific copy jobs Scan documents and send them to your computer an e mail address or an FTP destination Scan documents and send them to another printer PDF through an FTP Learning about the printer 11 ...

Page 12: ...o 50 sheets of plain paper into the ADF tray Scan sizes from 105 x 148 mm 4 1 x 5 8 inches wide to 216 x 368 mm 8 5 x 14 5 inches long Scan media weights from 52 to 120 g m2 14 32 lb Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass Using the scanner glass When using the scanner glas...

Page 13: ...reen 9 Home button Go to the home screen 10 Indicator light Check the status of the printer Understanding the colors of the Sleep button and indicator lights ThecolorsoftheSleepbuttonandindicatorlightsontheprintercontrolpanelsignifyacertainprinterstatusorcondition Indicator light Printer status Off The printer is off or in Hibernate mode Blinking green The printer is warming up processing data or ...

Page 14: ...Sleep button light Printer status Blinking amber for 0 1 second then goes completely off for 1 9 seconds in a slow pulsing pattern The printer is in Hibernate mode Learning about the printer 14 ...

Page 15: ... continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any controller board electronic components or connectors Available internal options Memory card DDR3 DIM...

Page 16: ...cables going into the printer 1 Access the controller board at the back of the printer Note This task requires a flat head screwdriver 2 Turn the screws counterclockwise to remove them 3 Slightly open the controller board access cover and then shift to the right to remove it 4 Locate the appropriate connector on the controller board Warning Potential Damage Controller board electronic components a...

Page 17: ...1 2 1 Memory card connector 2 Option card connector 5 Reattach the cover Additional printer setup 17 ...

Page 18: ...nplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Access the controller board For more information see Accessing the controller board on page 16 2 Unpack the memory card Warning Potential Damage Do not touch the connection points along the edge of the card...

Page 19: ...th the ridge 2 on the connector 2 1 4 Push the memory card straight into the connector and then push the card toward the controller board wall until it clicks into place 1 2 5 Close the controller board access cover Additional printer setup 19 ...

Page 20: ...into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors 1 Access the controller board For more information see Accessing the controller board on page 16 2 Unpack the optional card Warning Potential Damage Avoid touching the ...

Page 21: ...troller board access door Note When the printer software and any hardware options are installed it may be necessary to manually add the options in the printer driver to make them available for print jobs For more information see Updating available options in the printer driver on page 25 Installing hardware options Order of installation CAUTION POTENTIAL INJURY The printer weight is greater than 1...

Page 22: ...rts an optional 650 sheet duo tray Tray 2 with an integrated multipurpose feeder CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 lb and requires two or more trained personnel to lift it safely CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplu...

Page 23: ...ing available options in the printer driver on page 25 Attaching cables Connect the printer to the computer using a USB cable or to the network using an Ethernet cable Make sure to match the following The USB symbol on the cable with the USB symbol on the printer The appropriate Ethernet cable to the Ethernet port Warning Potential Damage Do not touch the USB cable any network adapter or the print...

Page 24: ... Installing the printer software Notes If you installed the printer software on the computer before but need to reinstall the software then uninstall the current software first Close all open software programs before installing the printer software 1 Obtain a copy of the software installer package From the Software and Documentation CD that came with your printer From our Web site Go to www lexmar...

Page 25: ...it for the Select Installation Type dialog to appear and then click Install Note If you are prompted to run your software installation package then click Run 3 Click Install and then follow the instructions on the computer screen Updating available options in the printer driver When any hardware options are installed you may need to manually add the options in the printer driver to make them avail...

Page 26: ...tifier SSID is a name assigned to a wireless network Wired Equivalent Privacy WEP Wi Fi Protected Access WPA WPA2 and 802 1X RADIUS are types of security used on a network Preparing to set up the printer on an Ethernet network To configure your printer to connect to an Ethernet network organize the following information before you begin Note If your network automatically assigns IP addresses to co...

Page 27: ...ed software installer from the Web then double click the installer that you have saved in your computer Wait for the Select Installation Type dialog to appear and then click Install Note If you are prompted to run your software installation package then click Run 3 Click Install and then follow the instructions on the computer screen 4 Select Ethernet connection and then click Continue 5 Attach th...

Page 28: ...activated on your printer This feature is supported only in Mac OS X version 10 5 a From the Apple menu navigate to System Preferences Print Fax b Click and then navigate to AppleTalk select your printer Add Preparing to set up the printer on a wireless network Notes Make sure your wireless network adapter is installed in your printer and working properly For more information see the instruction s...

Page 29: ...ireless utility of the computer network adapter and then look for the network name If you cannot find the SSID or the security information for your network then see the documentation that came with the access point or contact your system support person To find the WPA WPA2 preshared key or passphrase for the wireless network see the documentation that came with the access point see the Embedded We...

Page 30: ...twork adapter Using the Push Button Configuration PBC method 1 From the printer control panel navigate to Settings Network Ports Network x Network x Setup Wireless Wireless Connection Setup Wi Fi Protected Setup Start Push Button Method 2 Follow the instructions on the printer display Using the Personal Identification Number PIN method 1 From the printer control panel navigate to Settings Network ...

Page 31: ... to the network print a network setup page Then in the Network Card x section see if the status is Connected Verifying printer setup When all hardware and software options are installed and the printer is turned on verify that the printer is set up correctly by printing the following Menu settings page Use this page to verify that all printer options are installed correctly If an option you instal...

Page 32: ...nel navigate to Settings Reports Network Setup Page Note If an optional internal print server is installed then Print Network x Setup Page appears 2 Check the first section of the network setup page and confirm that the status is Connected IfthestatusisNot Connected thentheLANdropmaynotbeactive orthenetworkcablemaybemalfunctioning Consult your system support person for a solution and then print an...

Page 33: ... supported Universal size is 76 x 127 mm 3 x 5 inches and is loaded only in the multipurpose feeder and manual feeder The largest supported Universal size is 215 9 x 359 9 mm 8 5 x 14 17 inches and is loaded only in the multipurpose feeder and manual feeder 1 From the printer control panel navigate to Settings Paper Menu Universal Setup 2 Press the up or down arrow buttons to scroll to Units of Me...

Page 34: ...than letter size paper then squeeze and then slide the length guide at the back of the tray to extend it 3 Squeeze and then slide the length guide tab to the correct position for the size of the paper being loaded Note Use the paper size indicators on the bottom of the tray to help position the guide Loading paper and specialty media 34 ...

Page 35: ...the paper being loaded Note Use the paper size indicators on the bottom of the tray to help position the guides 5 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface Loading paper and specialty media 35 ...

Page 36: ...g paper sizes or paper types in a tray may cause jams Loading the manual feeder The standard 250 sheet tray has an integrated manual feeder that can be used to print on different types of paper one sheet at a time 1 Load a sheet of paper into the manual feeder Printable side facedown for one sided printing Printable side faceup for two sided duplex printing Note There are different ways for loadin...

Page 37: ...per loaded Warning Potential Damage Do not force the paper into the feeder Forcing the paper may cause jams Loading the 650 sheet duo tray The 650 sheet duo tray Tray 2 consists of a 550 sheet tray and an integrated 100 sheet multipurpose feeder The tray is loaded in the same way as the 250 sheet tray and supports the same paper types and sizes The only differences are the look of the guide tabs a...

Page 38: ...1 Length guide tab 2 Paper size indicator 3 Width guide tab Loading the multipurpose feeder 1 Push the multipurpose feeder latch to the left Loading paper and specialty media 38 ...

Page 39: ...ges on a level surface Hold transparencies by the edges and then fan them Straighten the edges on a level surface Note Avoid touching the printable side of transparencies Be careful not to scratch them Flex a stack of envelopes back and forth to loosen them and then fan them Straighten the edges on a level surface Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated...

Page 40: ... 1 Width guide tab 2 Maximum paper fill indicator 3 Width guide 4 Feeder extender 5 Paper size indicator 6 Load the paper and then adjust the width guide to lightly touch the edge of the paper stack Load paper card stock and transparencies with the recommended printable side facedown and the top edge entering the printer first Loading paper and specialty media 40 ...

Page 41: ...ly link Linking and unlinking trays Note This feature applies only in network printers 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it ...

Page 42: ...aper Menu Custom Names 2 Select a custom name and then type a new custom paper type name 3 Press 4 Press Custom Types and then verify if the new custom paper type name has replaced the custom name Assigning a custom paper type name Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in ...

Page 43: ...eparated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu Custom Types 3 Select a custom paper type name and then select a paper type Note Paper is the factory default paper type for all user defined custom names 4 Click Submit Using the printer control panel 1 From the printer control panel na...

Page 44: ...ge orientation is important when printing on letterhead Source Printing Printable side Paper orientation Trays One sided Faceup Load the sheet with the top edge entering the printer first Trays Two sided Facedown Load the sheet with the bottom edge entering the printer first Manual feeder One sided Facedown Load the sheet with the top edge entering the printer first Note Check with the manufacture...

Page 45: ...ies Print a test page on the transparencies being considered for use before buying large quantities From the printer control panel set the paper size type texture and weight in the Paper menu to match the transparencies loaded in the tray Print a test page on the transparencies being considered for use before buying large quantities Feed transparencies from the 250 sheet tray manual feeder or mult...

Page 46: ...pes Before loading the envelopes on the tray flex and fan the envelopes to loosen them Straighten the edges on a level surface Note A combination of high humidity over 60 and high printing temperature may wrinkle or seal envelopes Tips on using labels From the printer control panel set the paper size type texture and weight in the Paper menu to match the labels loaded in the tray Print samples on ...

Page 47: ... evaluating new paper stock Weight The printer trays can automatically feed paper weights up to 176 g m2 47 lb bond grain long paper The multipurpose feeder can automatically feed paper weights up to 176 g m2 47 lb bond grain long paper Paper lighter than 60 g m2 16 lb might not be stiff enough to feed properly causing jams For best performance use 75 g m2 20 lb bond grain long paper For paper sma...

Page 48: ...er handling Unacceptable paper The following paper types are not recommended for use with the printer Chemically treated papers used to make copies without carbon paper also known as carbonless papers carbonless copy paper CCP or no carbon required NCR paper Preprinted papers with chemicals that may contaminate the printer Preprinted papers that can be affected by the temperature in the printer fu...

Page 49: ...but generally the following property guidelines apply to recycled paper Low moisture content 4 5 Suitable smoothness 100 200 Sheffield units or 140 350 Bendtsen units European Note Some much smoother papers such as premium 24 lb laser papers 50 90 Sheffield units and much rougher papers such as premium cotton papers 200 300 Sheffield units have been engineered to work very well in laser printers d...

Page 50: ...izes types and weights Paper size and dimension Standard 250 sheet tray Manual feeder 650 sheet duo tray ADF Scanner glass Duplex mode 550 sheet tray Multipurpose feeder A4 210 x 297 mm 8 3 x 11 7 in 1 1 1 A5 148 x 210 mm 5 83 x 8 3 in 1 2 1 X A6 105 x 148 mm 4 1 x 5 8 in X X 1 X X JIS B5 182 x 257 mm 7 2 x 10 1 in 1 1 1 X Letter 216 x 279 mm 8 5 x 11 in 1 1 1 1 The paper source supports paper siz...

Page 51: ... 3 4 Envelope Monarch 98 x 191 mm 3 9 x 7 5 in X X 1 X X X 9 Envelope 98 x 225 mm 3 9 x 8 9 in X X 1 X X X 10 Envelope 105 x 241 mm 4 1 x 9 5 in X X 1 X X X 1 The paper source supports paper size without size sensing 2 Universal is supported in the standard 250 sheet tray only if the paper size is from 148 x 215 9 mm 5 83 x 8 5 in to 215 9 x 355 6 mm 8 5 x 14 in 3 Universal is supported in the mul...

Page 52: ...5 9 mm 5 83 x 8 5 in to 215 9 x 355 6 mm 8 5 x 14 in 3 Universal is supported in the multipurpose feeder and manual feeder only if the paper size is from 76 2 x 127 mm 3 x 5 in to 215 9 x 359 9 mm 8 5 x 14 17 in 4 Universal is supported in duplex mode only if the width is from 210 mm 8 27 in to 215 9 mm 8 5 in and the length is from 279 4 mm 11 in to 355 6 mm 14 in Supported paper types and weight...

Page 53: ...F Scanner glass Duplex mode 550 sheet tray Multipurpose feeder Paper Plain Recycled Glossy Bond Letterhead Preprinted Colored Light Heavy Rough Cotto n Custom Type x Card stock X Transparencies X X Labels Paper X Envelope X X X Paper and specialty media guide 53 ...

Page 54: ...e to match the paper loaded 3 Click OK b Customize the settings in the Print dialog 1 With a document open choose File Print If necessary click the disclosure triangle to see more options 2 From the Print dialog and pop up menus adjust the settings if necessary Note To print on a specific paper type adjust the paper type setting to match the paper loaded or select the appropriate tray or feeder 3 ...

Page 55: ...ess Black Only is selected in the printer driver Max Yield This lets you switch from black to color based on the color content found on each page Note Frequent color mode switching can result to slower printing if the content of the pages is mixed Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TC...

Page 56: ...he printer holds the remaining copies It allows you to examine if the first copy is satisfactory The print job is automatically deleted from the printer memory once all copies are printed Reserve Job Expiration Lets you store print jobs for printing at a later time The print jobs are held until deleted from the Held Jobs menu Notes Confidential Verify Reserve and Repeat print jobs may be deleted i...

Page 57: ...the printer home screen release the print job For confidential print jobs navigate to Held jobs select your user name Confidential Jobs enter the PIN Print For other print jobs navigate to Held jobs select your user name select the print job specify the number of copies Print Modifying confidential print settings 1 Open a Web browser and then type the printer IP address in the address field Notes ...

Page 58: ...trol panel press 2 When a list of print jobs appears select the job to cancel and then press 3 Press to go back to the home screen Canceling a print job from the computer For Windows users 1 Open the printers folder In Windows 8 From the Search charm type run and then navigate to Apps list Run type control printers OK In Windows 7 or earlier a Click or click Start and then click Run b In the Start...

Page 59: ... either of the following System Preferences Print Scan select your printer Open Print Queue System Preferences Print Fax select your printer Open Print Queue 2 From the printer window select the print job you want to cancel and then delete it Printing 59 ...

Page 60: ...nsparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides Note To avoid a cropped image make sure the size of the original document and the size of the copy paper are the same 3 From the pri...

Page 61: ...igate to Copy Content Type Photo 3 From the Content Source menu choose a setting that best describes the original photo your are copying and then press Note If you want to copy another photo then place it on the scanner glass press the left or right arrow button to scroll to Scan the Next Page and then press 4 Press the left or right arrow button to scroll to Finish the Job and then press Copying ...

Page 62: ...ncies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the printer control panel navigate to Copy Copy from select the size of the original document 4 Navigate to Copy to select the tray...

Page 63: ...t then place it on the scanner glass press the left or right arrow button to scroll to Scan the Next Page and then press 5 Press the left or right arrow button to scroll to Finish the Job and then press Making copies using paper from a selected tray 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items ...

Page 64: ...items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the printer control panel navigate to Copy Scale adjust the scale setting select the number of copies or enter a number on the keypad Note If you want to copy another document then place it on the scanner glass press the...

Page 65: ... select the content type of the original document 4 Press the left or right arrow button to scroll to one of the following Text The content of the original document is mostly text or line art Text Photo The original document is a mixture of text and graphics or photos Photo The original document is mostly a photo or an image Graphics The original document is mostly business type graphics such as p...

Page 66: ...s The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the printer control panel navigate to Copy Collate select the collate setting you want select the number of copies or enter a number on the keypad Note If you want to copy another document then place it on the scanner glass press the left or rig...

Page 67: ...anner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the printer control panel navigate to Copy Paper Saver select t...

Page 68: ...row button to scroll to Scan the Next Page and then press 6 Press the left or right arrow button to scroll to Finish the Job and then press Canceling a copy job Canceling a copy job from the printer control panel 1 From the printer control panel press 2 When a list of copy jobs appears select the job to cancel and then press 3 Press to go back to the home screen Understanding the copying options C...

Page 69: ... set automatic scaling When copying to a different paper size such as from legal size to letter size paper set the Copy from and Copy to paper sizes automatically to scale the scan image to fit the size of the paper onto which you are copying To decrease or increase the value by 1 press the left or right arrow button on the printer control panel To make a continuous decrease or increase in value p...

Page 70: ...s you create a watermark or message that overlays the content of your copy You can choose from Confidential Copy Draft Urgent and Custom You can type a custom message in the Enter the Custom Text Overlay and press OK field The message will appear faintly in large print across each page Separator Sheets This option lets you place a blank sheet of paper between copies prints pages print jobs or copy...

Page 71: ...1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings E mail FTP Settings E mail Settings 3 E...

Page 72: ...ntering multiple addresses then separate each address with a comma 4 Adjust the scan settings if necessary 5 Enter a shortcut number and then click Add If you enter a number that is already in use then you are prompted to select another number E mailing a document Sending an e mail using a shortcut number 1 Load an original document faceup short edge first into the ADF tray or facedown on the scan...

Page 73: ...en the paper is properly loaded 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the printer control panel press the up or down arrow button to scroll to Shortcuts and then press 4 Press Email Shortcuts select the name of the recipient or Note Shortcuts can be created only from the Embedded Web Server Canceling an e mail From the printer control panel press E m...

Page 74: ...destination could also be another PostScript printer Creating shortcuts Instead of entering the entire FTP site address on the printer control panel each time you want to send a document to an FTP server you can create a permanent FTP destination and assign a shortcut number There are two methods for creating shortcut numbers using the Embedded Web Server and using the printer control panel Creati...

Page 75: ...operly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the printer control panel press and then enter the FTP shortcut number 4 Press Scanning to an FTP address using the printer control panel 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies phot...

Page 76: ...address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Scan Profile Create Scan Profile 3 Select your scan settings and then click Next 4 Select a locati...

Page 77: ...er control panel press and then type the shortcut number using the keypad or press the up or down arrow button to scroll to Held Jobs and then press the up or down arrow button to scroll to Profiles After entering the shortcut number the scanner scans and sends the document to the directory or program you specified If you selected Profiles on the printer control panel then locate your shortcut on ...

Page 78: ...etup Page Network x Setup Page Shortcut List Copy Shortcuts E mail Shortcuts FTP Shortcuts Profiles List Print Fonts Print Directory Print Demo Asset Report Active NIC Standard Network or Network x Standard USB SMTP Setup Security Settings Help Option Card Menu Confidential Print Security Audit Log Set Date and Time General Settings Copy Settings E mail Settings FTP Settings Print Settings Print A...

Page 79: ...low or black toner cartridge Black or Color Imaging Kit Nearly Low Low Very Low Replace Missing Defective Missing or Unresponsive Unsupported OK Non genuine Lexmark Imaging Kit Show the status of the black or color imaging kit Waste Toner Bottle Near Full Replace Missing OK Show the status of the waste toner bottle Maintenance Kit Nearly Low Low Very Low Replace OK Show the status of the maintenan...

Page 80: ...ze loaded in each tray Notes Letter is the U S factory default setting A4 is the international factory default setting If two trays contain paper of the same size and type and the trays have the same settings then the trays are automatically linked When one tray is empty the print job continues using the linked tray Tray x Type Plain Paper Card Stock Transparency Recycled Labels Glossy Bond Letter...

Page 81: ...The menu item applies only when the multipurpose feeder is installed The multipurpose feeder does not automatically detect paper size The paper size value must be set Multipurpose Feeder Type Plain Paper Card Stock Transparency Recycled Glossy Labels Bond Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Specify the paper type loaded in the multipurpos...

Page 82: ...Custom Type x Specify the paper type being manually loaded Note Plain Paper is the factory default setting Manual Envelope Size 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the envelope size being manually loaded Note 10 Envelope is the U S factory default setting DL Envelope is the international factory default setting Manual Envelope Type Envel...

Page 83: ...tock loaded Notes Normal is the factory default setting The options appear only if card stock is supported Transparency Texture Smooth Normal Rough Specify the relative texture of the transparencies loaded Note Normal is the factory default setting Recycled Texture Smooth Normal Rough Specify the relative texture of the recycled paper loaded Note Normal is the factory default setting Glossy Textur...

Page 84: ...tory default setting Colored Texture Smooth Normal Rough Specify the relative texture of the colored paper loaded Note Normal is the factory default setting Light Texture Smooth Normal Rough Specify the relative texture of the light paper loaded Note Normal is the factory default setting Heavy Texture Smooth Normal Rough Specify the relative texture of the heavy paper loaded Note Normal is the fac...

Page 85: ...Specify the relative weight of the glossy paper loaded Note Normal is the factory default setting Heavy Glossy Weight Light Normal Heavy Specify the relative weight of the heavy glossy paper loaded Note Normal is the factory default setting Labels Weight Light Normal Heavy Specify the relative weight of the labels loaded Note Normal is the factory default setting Bond Weight Light Normal Heavy Spe...

Page 86: ...d Note Normal is the factory default setting Custom x Weight Light Normal Heavy Specify the relative weight of the custom paper loaded Notes Normal is the factory default setting The options appear only when the custom type is supported Paper Loading menu Use To Cardstock Loading Off Determine and set two sided printing for all print jobs that specify Cardstock as the paper type Recycled Loading D...

Page 87: ...inting for all print jobs that specify Colored as the paper type Light Loading Duplex Off Determine and set two sided printing for all print jobs that specify Light as the paper type Heavy Loading Duplex Off Determine and set two sided printing for all print jobs that specify Heavy as the paper type Rough Cotton Loading Off Determine and set two sided printing for all print jobs that specify Rough...

Page 88: ... that source Custom Scan Sizes menu Use To Custom Scan Size x Scan Size Name Width 1 8 5 inches 25 215 9 mm Height 1 14 inches 25 355 6 mm Orientation Portrait Landscape 2 scans per side Off On Specify a custom scan size name scan sizes and options Notes The custom scan size name replaces Custom Scan Size x in the printer menus 8 5 inches is the U S factory default setting for Width 210 millimeter...

Page 89: ... count alarms timeouts printer control panel language TCP IP address status of supplies status of the network connection and other information Device Statistics Print a report containing printer statistics such as supply information and details about printed pages Network Setup Page Print a report containing information about the network printer settings such as the TCP IP address information Note...

Page 90: ...ch On Off Set the printer to automatically switch to PCL emulation when a print job requires it regardless of the default printer language Notes On is the factory default setting If PCL SmartSwitch is enabled then the printer uses PostScript emulation If PCL SmartSwitch is disabled then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu ...

Page 91: ... of the parallel serial and USB buffers Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Mac Binary PS On Off Auto Set the printer to process Macintosh binary PostScript print jobs Notes Auto is the factory default setting Off filters print jobs using the standard protocol On processes raw binary PostSc...

Page 92: ...igate to either of the following Network Ports Standard Network Standard Network Setup TCP IP Network Ports Network x Network x Setup TCP IP Note This menu is available only in network printers or printers attached to print servers Use To Set Hostname Set the current TCP IP host name Note This can be changed only from the Embedded Web Server IP Address View or change the current TCP IP address Not...

Page 93: ...r change the current DDNS setting Note Yes is the factory default setting Enable mDNS Yes No View or change the current mDNS setting Note Yes is the factory default setting DNS Server Address View or change the current DNS server address Backup DNS Server Address View or change the backup DNS server addresses Backup DNS Server Address 2 Backup DNS Server Address 3 Enable HTTPS Yes No View or chang...

Page 94: ...rk when buttons on both the printer and the access point wireless router are pressed within a given period of time Start PIN Method connects the printer to a wireless network when a PIN on the printer is entered into the wireless settings of the access point Enable Disable WPS Auto detection Enable Disable Automatically detect the connection method that an access point with WPS uses Start Push But...

Page 95: ... the network Note The default zone for the network is the factory default setting Standard USB menu Use To PCL SmartSwitch On Off Set the printer to automatically switch to PCL emulation when a print job received through a USB port requires it regardless of the default printer language Notes On is the factory default setting When set to Off the printer does not examine incoming data The printer us...

Page 96: ...r disable or reduce the size of the parallel serial and network buffers The printer automatically restarts when the setting is changed from the printer control panel The menu selection is then updated Mac Binary PS On Off Auto Set the printer to process Macintosh binary PostScript print jobs Notes Auto is the factory default setting On processes raw binary PostScript print jobs Off filters print j...

Page 97: ... SMTP server Notes Disabled is the factory default setting When the Negotiate setting is used the SMTP server determines if SSL will be used SMTP Server Authentication No authentication required Login Plain CRAM MD5 Digest MD5 NTLM Kerberos 5 Specify the type of user authentication required for scan to e mail privileges Note No authentication required is the factory default setting Device Initiate...

Page 98: ...tion Off 1 hour 4 hours 24 hours 1 week Set a limit on how long the printer stores print jobs Verify Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a limit on how long the printer stores print jobs needing verification Reserve Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a limit on how long the printer stores print jobs for printing at a later time Note Off is the factory default s...

Page 99: ...g Set Date and Time menu Use To Current Date and Time View the current date and time settings for the printer Manually Set Date and Time input date time Enter the date and time Notes Manually setting the date and time sets Enable NTP to No The wizard lets you set the date and time in YYYY MM DD HH MM format Time Zone list of time zones Select the time zone Note GMT is the factory default settings ...

Page 100: ...y the estimates of the supplies on the printer control panel Embedded Web Server menu settings and device statistics reports Note Show estimates is the factory default setting Eco Mode Off Energy Energy Paper Paper Minimize the use of energy paper or specialty media Notes Off is the factory default setting This resets the printer to its factory default settings Energy minimizes the power used by t...

Page 101: ...e default system of measurement for paper sizes Notes US is the factory default setting The initial setting is determined by your country or region selection in the initial setup wizard Scan to PC Port Range port range Specify a valid port range for printers behind a port blocking firewall The valid ports are specified by two sets of numbers separated by a semicolon Note 9751 12000 is the factory ...

Page 102: ...Continuous repeats three beeps every 10 seconds Timeouts Sleep Mode Disabled 1 60 min Settheamountoftimetheprinterwaitsafterajobisprintedbefore it goes into a reduced power state Notes 30 min is the factory default setting Disabled appears only when Energy Conserve is set to Off Lower settings conserve more energy but may require longer warm up times Select a high setting if the printer is in cons...

Page 103: ... always Reboot never Set the printer to restart when an error is encountered Note Reboot always is the factory default setting Error Recovery Max Auto Reboots 1 20 Determine the number of automatic reboots the printer can perform Notes 5 is the factory default setting If the printer performs a number of automatic reboots that is the same as the menu setting within a certain amount of time then the...

Page 104: ... and Hold Sleep Button Do Nothing Sleep Hibernate Determinehowtheprinter whileinidlestate reactstoa longpress of the Sleep button Note Do Nothing is the factory default setting Factory Defaults Do Not Restore Restore Now Restore printer settings to its factory defaults Notes Do Not Restore is the factory default setting This keeps the user defined settings Restore Now returns all scanner settings ...

Page 105: ...ded to 1 sided The original document has print on one side and the copy will also have print on one side 1 sided to 2 sided The original document has print on one side while the copy will have print on both sides 2 sided to 1 sided The original document has print on both sides while the copy will have print on just one side 2 sided to 2 sided The original document has print on both sides and the c...

Page 106: ... Note Tray 1 is the factory default setting Transparency Separators On Off Place a sheet of paper between transparencies Note On is the factory default setting Separator Sheets Off Between Copies Between Jobs Between Pages Place a sheet of paper between pages copies or jobs Note Off is the factory default setting Separator Sheet Source Tray x MP Feeder Specify the paper source for the separator sh...

Page 107: ... 255 Specify which color to drop during scanning and to adjust the dropout setting for each color threshold Notes None is the factory default setting for Color Dropout 128 is the factory default setting for each color threshold Contrast 0 5 Best for content Specify the contrast used for the copy job Note Best for content is the factory default setting Mirror Image Off On Create a mirror image of t...

Page 108: ...Specify the maximum e mail size in kilobytes KB Note E mails greater than the specified maximum size are not sent Format PDF pdf Secure PDF TIFF tif JPEG jpg XPS xps Specify the format of the scanned file Note PDF pdf is the factory default setting PDF Version 1 2 1 6 A 1a Set the version of the PDF file that will be scanned for e mailing Note 1 5 is the factory default setting Content Type Text G...

Page 109: ...Mexico Universal Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size x Book Original Business Card 3 x 5 in 4 x 6 in Specify the paper size of the document being scanned Notes A4 is the international factory default setting Letter is the U S factory default setting Legal Folio and Oficio Mexico paper sizes are supported only in the ADF Sides Duplex Off Long edge Short edge Specify how the text and graphi...

Page 110: ...ce between single page TIFF files and multiple page TIFF files For a multiple page scan to e mail job either one TIFF file is created containing all the pages or multiple TIFF files are created with one file for each page of the job Notes On is the factory default setting This menu item applies to all scan functions Transmission Log Print log Do not print log Print only for error Specify whether o...

Page 111: ...etting Negative Image Off On Create a negative image of the original document Note Off is the factory default setting Shadow Detail 4 to 4 Adjust the amount of shadow detail visible on a scanned image Note 0 is the factory default setting Scan edge to edge Off On Allow edge to edge scanning of the original document Note Off is the factory default setting Sharpness 1 5 Adjust the amount of sharpnes...

Page 112: ... Laser Color Laser Inkjet Photo Film Magazine Newspaper Press Other Specify how the original document is produced Note Color Laser is the factory default setting Color Off On Specify whether to print copies in color Note On is the factory default setting Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Specify the quality of the scan in dots per inch dpi Note 150 dpi is the factory defaul...

Page 113: ...the short edge of the page top edge for portrait and left edge for landscape JPEG Quality Best for content 5 90 Set the quality of a JPEG photo image in relation to file size and the quality of the image Notes Best for content is the factory default setting 5 reduces the image quality and the file size 90 produces the best image quality at an increased file size This menu item applies to all scan ...

Page 114: ...mages when Color is set to Off Note 8 bit is the factory default setting Custom Job Scanning On Off Copy a document that contains mixed paper sizes into a single scan job Note Off is the factory default setting Allow Save as Shortcut On Off Enable shortcut creation for FTP addresses Note On is the factory default setting Background Removal 4 to 4 Adjust the amount of background visible on a copy N...

Page 115: ...t setting PS Emulation uses a PS interpreter for processing print jobs PCL Emulation uses a PCL interpreter for processing print jobs Setting a printer language as the default does not prevent a software program from sending print jobs that use another printer language Print Area Normal Fit To Page Whole Page Set the logical and physical printable area Notes Normal is the factory default setting W...

Page 116: ...sided 2 sided Specify whether two sided duplex printing is set as the default for all print jobs Notes 1 sided is the factory default setting You can set two sided printing from the printer software For Windows users Click File Print and then click Properties Preferences Options or Setup For Macintosh users Choose File Print and then adjust the settings from the Print dialog and pop up menus Duple...

Page 117: ...fy the paper source for the separator sheet Note Tray 1 standard tray is the factory default setting Paper Saver Off 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up Print multiple pages on a single sheet of paper Notes Off is the factory default setting When the number of pages per sheet is selected each page is scaled so that the number of pages you want can be displayed on the sheet Paper Saver Ordering Ho...

Page 118: ...n color quality CQ Note 4800 CQ is the factory default setting Toner Darkness 1 5 Lighten or darken the printed output Notes 4 is the factory default setting Selecting a smaller number can help conserve toner Enhance Fine Lines On Off Enable a print mode preferable for files such as architectural drawings maps electrical circuit diagrams and flow charts Notes Off is the factory default setting To ...

Page 119: ...toner being used for each color Note 0 is the factory default setting Color Samples sRGB Display sRGB Vivid Display True Black Vivid Off RGB US CMYK Euro CMYK Vivid CMYK Off CMYK Print sample pages for each of the RGB and CMYK color conversion tables used in the printer Notes Selecting any setting prints the sample Color samples consist of a series of colored boxes along with the RGB or CMYK combi...

Page 120: ...S CMYK Euro CMYK Vivid CMYK Off Notes US CMYK is the factory default setting This applies a color conversion table that tries to produce output that matches SWOP color output Euro CMYK is the international factory default setting This applies a color conversion table that tries to produce output that matches Euroscale color output Vivid CMYK increases color saturation for the US conversion table O...

Page 121: ...tory default setting XPS menu Use To Print Error Pages Off On Print a page containing information on errors including XML markup errors Note Off is the factory default setting PDF menu Use To Scale to Fit Yes No Scale page content to fit the selected paper size Note No is the factory default setting Annotations Do Not Print Print Print annotations in a PDF Note Do Not Print is the factory default ...

Page 122: ...etting 12U PC 850 is the international factory default setting A symbol set is a set of alphabetical and numeric characters punctuation and special symbols Symbol sets support the different languages or specific programs such as math symbols for scientific text Only the supported symbol sets are shown PCL Emulation Settings Point Size 1 00 1008 00 Change the point size for scalable typographic fon...

Page 123: ...e 203 mm setting sets the width of the page to allow the printing of eighty 10 pitch characters PCL Emulation Settings Auto CR after LF On Off Specify whether the printer automatically performs a carriage return CR after a line feed LF control command Note Off is the factory default setting PCL Emulation Settings Auto LF after CR On Off Specify whether the printer automatically performs a line fee...

Page 124: ...ive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers Joanna MT Letter Gothic Lubalin Graph Marigold MonaLisa Recut Monaco New CenturySbk New York Optima Oxford Palatino StempelGaramond Taffy Times TimesNewRoman Univers Zapf Chancery N...

Page 125: ...n 1 mm increments Backgrounds Do Not Print Print Specify whether to print backgrounds on HTML documents Note Print is the factory default setting Image menu Use To Auto Fit On Off Select the optimal paper size scaling and orientation Note On is the factory default setting It overrides scaling and orientation settings for some images Invert On Off Invert bitonal monochrome images Notes Off is the f...

Page 126: ...k com Menu item Description Print All Guides Prints all the guides Copy Guide Provides information about making copies and changing settings E mail Guide Provides information about sending e mails using addresses or shortcut numbers and about changing settings FTP Guide Provides information about scanning documents directly to an FTP server using an FTP address or shortcut numbers and about changi...

Page 127: ...gy using one printer setting see Using Eco Mode on page 128 Using recycled paper As an environmentally conscious company Lexmark supports the use of recycled office paper produced specifically for use in laser printers For more information on recycled papers that work well with your printer see Using recycled paper and other office papers on page 49 Conserving supplies There are a number of ways y...

Page 128: ...rformance specifications for your printer Energy Reduce energy use especially when the printer is idle Notes Printer engine motors do not start until a job is ready to print You may notice a short delay before the first page is printed The printer enters Sleep mode after one minute of inactivity Energy Paper Use all the settings associated with Energy and Paper modes Plain Paper Enable automatic t...

Page 129: ...de Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Navigate to Settings ...

Page 130: ...ttings General Settings Sleep Button Settings 3 From the Press Sleep Button or Press and Hold Sleep Button drop down menu select Hibernate 4 Click Submit Using the printer control panel 1 From the printer control panel navigate to Settings Settings General Settings 2 Press the arrow buttons until Press Sleep Button or Press and Hold Sleep Button appears and then press 3 Press the arrow buttons unt...

Page 131: ...s into a reduced power state or into the Ready state Note This feature is available only in network printers or printers connected to print servers 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123...

Page 132: ...ities may not exist in your area The foam used in Lexmark packaging is recyclable where foam recycling facilities exist Facilities may not exist in your area When you return a cartridge to Lexmark you can reuse the box that the cartridge came in Lexmark will recycle the box Returning Lexmark cartridges for reuse or recycling Lexmark Cartridge Collection Program diverts millions of Lexmark cartridg...

Page 133: ... RAM to temporarily buffer user data during simple print jobs Non volatile memory Your printer may use two forms of non volatile memory EEPROM and NAND flash memory Both types are used to store operating system device settings and network information Erase the content of any installed printer memory in the following circumstances The printer is being decommissioned The printer is being moved to a ...

Page 134: ...ipe All Settings appears The printer will restart several times during this process Note Wipe All Settings securely removes device settings solutions jobs and passwords from the printer memory 4 Navigate to Back Exit Config Menu The printer will perform a power on reset and then return to normal operating mode Finding printer security information In high security environments it may be necessary t...

Page 135: ...proper handling is not covered by the printer warranty 1 Make sure that the printer is turned off and unplugged from the electrical outlet CAUTION SHOCK HAZARD To avoid the risk of electrical shock when cleaning the exterior of the printer unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding 2 Remove paper from the standard bin multipurpose ...

Page 136: ...d or scanned images 1 Slightly dampen a soft lint free cloth or paper towel with water 2 Open the scanner cover 3 Clean all the areas shown and then let them dry 1 White underside of the ADF cover 2 White underside of the scanner cover 3 Scanner glass 4 ADF glass 4 Close the scanner cover Maintaining the printer 136 ...

Page 137: ...emporarily disable it to load the Web page correctly 2 Click Device Status More Details Estimated number of remaining pages The estimated number of remaining pages is based on the recent printing history of the printer Its accuracy may vary significantly and is dependent on many factors such as actual document content print quality settings and other printer settings The accuracy of the estimated ...

Page 138: ...liver unpredictable results if third party supplies or parts are used Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components Ordering toner cartridges Notes The estimated cartridge yield is based on the ISO IEC 19798 standard Extremely low print coverage for extended periods of time may negatively affect actual yield and may cause cartridge pa...

Page 139: ...e kit The separator pad fuser and transfer module are included in the maintenance kit and can also be individually ordered and replaced if necessary The separator pad is a customer replaceable part To replace the maintenance kit contact customer support at http support lexmark com or your service representative Part name Type Supply number Maintenance kit 115 V 220 V 100 V 40X7615 40X7616 40X7617 ...

Page 140: ...r bottle 3 Right side cover 4 Front door 1 Unpack the replacement waste toner bottle 2 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Maintaining the printer 140 ...

Page 141: ...3 Open the top door 4 Remove the right side cover 5 Press the green levers on each side of the waste toner bottle and then remove the waste toner bottle Maintaining the printer 141 ...

Page 142: ...ore information see Recycling Lexmark products on page 132 7 Insert the replacement waste toner bottle 8 Insert the right side cover 9 Slide and hold the release latch on the right side of the printer and then slowly close the top door 1 2 Maintaining the printer 142 ...

Page 143: ... and color imaging kit 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching 2 Open the top door Maintaining the printer 143 ...

Page 144: ...lifting the handles and then gently pulling them away from the imaging kit 4 Remove the right side cover 5 Press the green levers on each side of the waste toner bottle and then remove the waste toner bottle Maintaining the printer 144 ...

Page 145: ...ull out the imaging kit 8 Unpack the replacement black and color imaging kit Notes The color imaging kit includes the imaging kit and the cyan magenta yellow and black developer units The black imaging kit includes the imaging kit and the black developer unit 9 Seal the used imaging kit in the bag that the replacement imaging kit came in Maintaining the printer 145 ...

Page 146: ...enta and yellow developer units Dispose only the black developer unit 10 Gently shake the yellow cyan magenta and black developer units side to side 11 Remove the red packing strip and the attached fabric from the developer units 12 Gently insert the yellow cyan magenta and black developer units Maintaining the printer 146 ...

Page 147: ...r slot 13 Remove the red packing strip from the imaging kit Warning Potential Damage Do not touch the shiny photoconductor drum under the imaging kit Doing so may affect the quality of future print jobs 14 Align and then insert the imaging kit Maintaining the printer 147 ...

Page 148: ... firmly push the blue levers down until the imaging kit fits into place Note Make sure that the imaging kit is fully seated 16 Insert the waste toner bottle 17 Insert the right side cover Maintaining the printer 148 ...

Page 149: ...18 Insert the toner cartridges 19 Slide and hold the release latch on the right side of the printer and then slowly close the top door 1 2 20 Close the front door Maintaining the printer 149 ...

Page 150: ...exmark toner cartridge is not covered under warranty Note A reduced print quality may result from using non Lexmark toner cartridges 1 Open the top door 2 Remove the toner cartridge by lifting the handle and then gently pulling it away from the imaging kit Maintaining the printer 150 ...

Page 151: ...tridge down until it fits into place 5 Slide and hold the release latch on the right side of the printer and then slowly close the top door 6 Seal the used toner cartridge in the bag that the replacement toner cartridge came in For more information see Recycling Lexmark products on page 132 Maintaining the printer 151 ...

Page 152: ...ty defect occurs or when damage occurs to the printer 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching 2 Open the top door Maintaining the printer 152 ...

Page 153: ...rtridge handle and then gently pull it from the imaging kit 4 Remove the right side cover 5 Press the green levers on each side of the waste toner bottle and then remove the waste toner bottle Maintaining the printer 153 ...

Page 154: ...it stops 7 Press down the blue lever and then grasp the green handles on the sides to pull out the imaging kit Warning Potential Damage Do not touch the underside of the imaging kit Doing so could damage the imaging kit 8 Remove the used developer unit Maintaining the printer 154 ...

Page 155: ...ntly shake the replacement developer unit side to side before removing it from its packaging 10 Remove the red shipping cover from the developer unit 11 Insert the developer unit Maintaining the printer 155 ...

Page 156: ...nsert the imaging kit 13 Gently but firmly push the blue levers down until the imaging kit fits into place Note Make sure that the imaging kit is fully seated 14 Replace the waste toner bottle Maintaining the printer 156 ...

Page 157: ...15 Insert the right side cover 16 Insert the toner cartridges 17 Slide and hold the release latch on the right side of the printer and then slowly close the top door 1 2 Maintaining the printer 157 ...

Page 158: ...rom the printer before moving it Lift the printer off the optional tray and then set it aside instead of trying to lift the tray and printer at the same time Note Use the handholds located on both sides of the printer to lift it Warning Potential Damage Damage to the printer caused by improper moving is not covered by the printer warranty Moving the printer to another location The printer and its ...

Page 159: ...Shipping the printer When shipping the printer use the original packaging Maintaining the printer 159 ...

Page 160: ...y would work on a printer control panel Setting up e mail alerts Configure the printer to send you e mail alerts when the supplies are getting low when the paper needs to be changed or added or when there is a paper jam 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appe...

Page 161: ... IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Print Settings Supply Notifications 3 From the drop down menu for each supply select one of the following notification options Notification ...

Page 162: ... a target printer then click Add Target IP or Remove Target IP 6 Click Copy Printer Settings Restoring factory default settings If you want to keep a list of the current menu settings for reference then print a menu settings page before restoring the factory default settings For more information see Printing a menu settings page on page 31 If you want a more comprehensive method of restoring the p...

Page 163: ... jam Doing so could permanently damage the fuser Avoiding jams Load paper properly Make sure paper lies flat in the tray Correct loading of paper Incorrect loading of paper Do not remove a tray while the printer is printing Do not load a tray while the printer is printing Load it before printing or wait for a prompt to load it Do not load too much paper Make sure the stack height is below the maxi...

Page 164: ...it Do not use paper that has been cut or trimmed by hand Do not mix paper sizes weights or types in the same tray Make sure the paper size and type are set correctly on the computer or printer control panel Store paper according to manufacturer recommendations Understanding jam messages and locations When a jam occurs a message indicating the jam location and information to clear the jam appears o...

Page 165: ...ver down and then remove the jammed paper 4 Front door x page jam open front door 20y xx Open the front door and then remove the jammed paper 5 Duplex area x page jam open front door to clear duplex 23y xx Open the front door and then remove the jammed paper 6 Tray x x page jam open tray x 24y xx Pull out the indicated tray and then remove the jammed paper 7 Multipurpose feeder x page jam clear mu...

Page 166: ... x page jam clear standard bin 203 xx 1 Open the top door 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 166 ...

Page 167: ...e hot To reduce the risk of injury from a hot component allow the surface to cool before touching a If there is a jammed paper under the fuser then firmly grasp the paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 167 ...

Page 168: ...ll the green lever to open the fuser cover c If there is a jammed paper in the fuser then hold down the fuser cover and then remove the paper Note Make sure all paper fragments are removed Clearing jams 168 ...

Page 169: ...lear the message and continue printing For non touch screen printer models select Next Clear the jam press OK and then press to confirm x page jam open front door to clear fuser 202 xx 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Clearing jams 169 ...

Page 170: ...2 Open the top door Clearing jams 170 ...

Page 171: ...3 Pull the green lever to open the fuser cover 4 Hold down the fuser cover and then remove the jammed paper Note Make sure all paper fragments are removed Clearing jams 171 ...

Page 172: ...ch to clear the message and continue printing For non touch screen printer models select Next Clear the jam press OK and then press to confirm x page jam open front door 20y xx 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Clearing jams 172 ...

Page 173: ...creen printer models select Next Clear the jam press OK and then press to confirm x page jam open front door to clear duplex 23y xx 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all pap...

Page 174: ...t Next Clear the jam press OK and then press to confirm x page jam open tray x 24y xx 1 Pull out the tray completely Note The message on the printer display indicates the tray where the jammed paper is located 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 174 ...

Page 175: ...nual feeder 251 xx 1 Pull out the standard 250 sheet tray Tray 1 and manual feeder 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 3 Insert the tray 4 From the printer control panel touch to clear the message and continue printing For non touch screen printer models select Next Clear the jam press OK and then press to confirm ...

Page 176: ... access the jammed paper and then gently pull out the paper Note Make sure all paper fragments are removed 2 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface 3 Reload paper into the multipurpose feeder Clearing jams 176 ...

Page 177: ...rinting For non touch screen printer models select Next Clear the jam press OK x page jam open automatic feeder top cover 28y xx 1 Remove all original documents from the ADF tray Note The message is cleared when the pages are removed from the ADF tray 2 Open the ADF cover 3 Firmly grasp the jammed paper on each side and then gently pull it out Clearing jams 177 ...

Page 178: ...ten the edges of the original documents then load the documents into the ADF and then adjust the paper guide 6 From the printer control panel touch to clear the message and continue printing For non touch screen printer models select Next Clear the jam press OK Clearing jams 178 ...

Page 179: ...nd then select Finished changing paper on the printer control panel to clear the message and continue printing For non touch screen printer models press to confirm Note Make sure the paper size and type are specified in the Paper menu on the printer control panel Cancel the print job Change paper source to paper type paper size Try one or more of the following Load the correct size and type of pap...

Page 180: ...rder a toner cartridge If necessary select Continue to clear the message and continue printing For non touch screen printer models press to confirm Color cartridge nearly low 88 xy If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press to confirm Color cartridge very low x estimated pages remain 88 xy You may n...

Page 181: ...rinter models press to confirm Cancel the current print job Error reading USB drive Remove USB An unsupported USB device is inserted Remove the USB device and then insert a supported one Error reading USB hub Remove hub An unsupported USB hub has been inserted Remove the USB hub and then install a supported one Incompatible tray x 59 Remove and then reinstall the indicated tray to clear the messag...

Page 182: ...ontinue to clear the message For non touch screen printer models press to confirm Insufficient memory to collate job 37 Try one or more of the following From the printer control panel select Continue to print the part of the job already stored and begin collating the rest of the print job For non touch screen printer models press to confirm Cancel the current print job Insufficient memory to suppo...

Page 183: ...e correct paper type and size then it prints from the default paper source Cancel the current job Load paper source with paper size Try one or more of the following Load the tray or feeder with the correct size of paper To use the tray or feeder with the correct paper size select Finished loading paper on the printer control panel For non touch screen printer models press to confirm Note If the pr...

Page 184: ...mpt each page paper loaded or press on the printer control panel to clear the message and continue printing Cancel the current job Load Manual Feeder with paper type paper size Try one or more of the following Load the feeder with the correct size and type of paper Depending on your printer model touch Prompt each page paper loaded or press on the printer control panel to clear the message and con...

Page 185: ...s to confirm Turn off the printer wait for about 10 seconds and then turn the printer back on Update the network firmware in the printer or print server For more information visit the Lexmark support Web site at http support lexmark com Not enough free space in flash memory for resources 52 Try one or more of the following From the printer control panel select Continue to clear the message and con...

Page 186: ...l the missing toner cartridge For more information see the Replacing supplies section of the User s Guide Remove the unresponsive cartridge and then reinstall it Note If the message appears after reinstalling the supply then the cartridge may be defective Replace the cartridge Reinstall missing or unresponsive type imaging kit 31 xy Note The type can be a black imaging kit or a black and color ima...

Page 187: ...land 8 Rest of the world 9 Invalid Notes The x and y values represent xy in the error code that appears on the printer control panel The x and y values must match for printing to continue Replace type imaging kit 0 estimated pages remain 84 xy Note The type can be a black imaging kit or a black and color imaging kit Replace the indicated imaging kit to clear the message and continue printing For m...

Page 188: ...er and then press to continue scanning from the ADF immediately after the last successful scan job Select Scan from flatbed and then press to continue scanning from the scanner glass immediately after the last successful scan job Select Finish job without further scanning and then press to end the last successful scan job Note This does not cancel the scan job All successfully scanned pages will b...

Page 189: ...cement imaging kit then see the Ordering supplies section of the User s Guide or visit www lexmark com Replace waste toner bottle 82 xy Replace the waste toner bottle to clear the message Scanner automatic feeder cover open Close the ADF cover Scanner disabled by admin 840 01 Print without the scanner or contact your system support person Scanner disabled Contact system administrator if problem pe...

Page 190: ... control panel select Continue to clear the message For non touch screen printer models press to confirm Notes The printer discards any data received through the USB port Make sure the USB Buffer menu is not set to Disabled Supply needed to complete job Try one or more of the following From the printer control panel touch Prompt for supplies to view all error messages that indicate what supplies a...

Page 191: ... If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press to confirm Type imaging kit very low x estimated pages remain 84 xy Note The type can be a black imaging kit or a black and color imaging kit You may need to replace the imaging kit very soon For more information see the Replacing supplies section of the U...

Page 192: ...er Step 2 Check if the printer is in Sleep mode or Hibernate mode Is the printer in Sleep mode or Hibernate mode Press the Sleep button to wake the printer from Sleep mode or Hibernate mode Go to step 3 Step 3 Check if one end of the power cord is plugged into the printer and the other to a properly grounded electrical outlet Is the power cord plugged into the printer and a properly grounded elect...

Page 193: ...n the printer and the other to the computer print server option or other network device Is the printer cable securely attached to the printer and the computer print server option or other network device Go to step 9 Connect the printer cable securely to the printer and the computer print server option or other network device Step 9 Makesuretoinstallallhardwareoptionsproperlyandremoveanypacking mat...

Page 194: ...ly The problem is solved Go to step 2 Step 2 Check if the internal option is properly installed in the controller board a Turnofftheprinterusingthepowerswitch andthenunplugthepower cord from the electrical outlet b Makesurethe internaloption is installedintheappropriateconnector in the controller board c Connect the power cord to the printer then to a properly grounded electrical outlet and then t...

Page 195: ...ill indicator Make sure paper lies flat in the tray b Check if the tray closes properly Is the tray working The problem is solved Go to step 2 Step 2 a Turn off the printer then wait about 10 seconds and then turn the printer back on b Resend the print job Is the tray working The problem is solved Go to step 3 Step 3 Check if the tray is installed and recognized by the printer Print a menu setting...

Page 196: ...paper guides are aligned against the edges of the paper Make sure the paper is below the maximum paper fill indicator Check if you are printing on a recommended paper size and type b Insert the tray properly If jam recovery is enabled then the print jobs will reprint automatically Do paper jams still occur frequently Go to step 2 The problem is solved Step 2 a Load paper from a fresh package Note ...

Page 197: ...he following For touch screen printer models touch or Done For non touch screen printer models select Next Clear the jam press OK b Follow the instructions on the printer display Does the paper jam message remain Contact customer support The problem is solved Troubleshooting 197 ...

Page 198: ... may contain a formatting error or invalid data Delete the print job and then send it again For PDF files generate a new PDF and then print it again If you are printing from the Internet then the printer may be reading multiple job titles as duplicates and deleting all jobs except the first one For Windows users a Open the Print Properties folder b FromthePrintandHolddialog selectthe Keepduplicate...

Page 199: ...ported by the tray b Resend the print job Did the job print from the correct tray or on the correct paper The problem is solved Go to step 2 Step 2 a From the Paper menu on the printer control panel set the paper size and type to match the paper loaded in the tray b Resend the print job Did the job print from the correct tray or on the correct paper The problem is solved Go to step 3 Step 3 a Depe...

Page 200: ...print job by eliminating the number and size of fonts the number and complexity of images and the number of pages in the job Did the job print and collate correctly The problem is solved Contact customer support Multiple language PDF files do not print Action Yes No Step 1 a Check ifthe printoptions for thePDFoutputareset to embed all fonts For more information see the documentation that came with...

Page 201: ... after clearing the message Do the jobs print The problem is solved Go to step 4 Step 4 a Check if the ports USB serial or Ethernet are working and if the cables are securely connected to the computer and the printer Note For more information see the setup documentation that came with the printer b Resend the print job Do the jobs print The problem is solved Go to step 5 Step 5 a Turn off the prin...

Page 202: ...is solved Go to step 3 Step 3 a Remove held jobs stored in the printer memory b Resend the print job Did the job print The problem is solved Go to step 4 Step 4 a Disable the Page Protect feature From the printer control panel navigate to Settings General Settings Print Recovery Page Protect Off b Resend the print job Did the job print The problem is solved Go to step 5 Step 5 a Check if the cable...

Page 203: ...tween the defects is equal to one of the following 37 7 mm 1 48 in 78 5 mm 3 09 in 95 mm 3 74 in 2 Take note of the distance and then contact customer support or your service representative Step 2 Replace the imaging kit and then resend the print job Do the repeating defects still appear Contact customer support The problem is solved Tray linking does not work Notes The trays can detect paper leng...

Page 204: ...e trays to be linked Note The paper size and type must match for trays to be linked b Resend the print job Do the trays link correctly The problem is solved Contact customer support Unexpected page breaks occur Action Yes No Step 1 Adjust the print timeout settings a From the printer control panel navigate to Settings General Settings Timeouts Print Timeout b Select a higher setting and then depen...

Page 205: ...ter Go to step 2 Select a font that is supported by the printer Step 2 Check if the fonts installed on the computer are supported by the printer Are the fonts installed on the computer supported by the printer The problem is solved Contact customer support Clipped pages or images Leading edge Trailing edge ABCDE ABCDE ABCDE Action Yes No Step 1 a Move the width and length guides in the tray to the...

Page 206: ... specify the paper size from Printing Preferences or from the Print dialog b Resend the print job Is the page or image clipped Go to step 4 The problem is solved Step 4 a Remove and then reinstall the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not...

Page 207: ...y problems Warning Potential Damage Do not touch the underside of the imaging kit This could damage the imaging kit b Resend the print job Did the gray background disappear The problem is solved Contact customer support Horizontal voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your software program is using a correct fill pattern b Resend the print job Do horizo...

Page 208: ... on prints Contact customer support The problem is solved Incorrect margins on prints ABCD ABCD ABCD Action Yes No Step 1 a Move the width and length guides in the tray to the correct positions for the paper size loaded b Resend the print job Are the margins correct The problem is solved Go to step 2 Step 2 From the printer control panel set the paper size in the Paper menu to match the paper load...

Page 209: ...per type and weight match the type and weight of the paper in the tray Go to step 3 Specify the paper type and weight from the tray settings to match the paper loaded in the tray Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Is the paper still curled Go to step 4 The problem is solved Step 4 a...

Page 210: ...ray Change the paper loaded in the tray to match the paper size specified in the tray settings Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Do print irregularities still appear Go to step 4 The problem is solved Step 4 Check if the paper loaded in the tray has texture or rough finishes Are yo...

Page 211: ...tting b Resend the print job Is the print still too dark Go to step 3 The problem is solved Step 3 a Fromtheprinter control panel set thepaper type texture andweight in the Paper menu to match the paper loaded in the tray b Resend the print job Is the tray set to the type texture and weight of the paper loaded Go to step 4 Change the paper loaded in the tray to match the paper type texture and wei...

Page 212: ... Is the print still too dark Go to step 7 The problem is solved Step 7 Replace the imaging kit and then resend the print job Is the print still too dark Contact customer support The problem is solved Print is too light Action Yes No Step 1 a From the Quality menu on the printer control panel select Color Adjust b Resend the print job Is the print still too light Go to step 2 The problem is solved ...

Page 213: ...t still too light Go to step 5 The problem is solved Step 5 Make sure that the paper has no texture or rough finishes Are you printing on textured or rough paper From the printer control panel set the paper texture in the Paper menu to match the paper loaded in the tray Go to step 5 Step 6 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its origina...

Page 214: ...ace the imaging kit and then resend the print job Is the printer still printing blank pages Contact customer support The problem is solved Printer is printing solid black pages Action Yes No Step 1 a Remove and then reinstall the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Wa...

Page 215: ...paper loaded in the tray Do the printer settings match the type and weight of the paper loaded Go to step 3 Change the paper type and weight to match the paper loaded in the tray Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Do shadow images still appear on prints Go to step 4 The problem is s...

Page 216: ...ep 1 a Depending on your operating system specify the tray or feeder from Printing Preferences or the Print dialog b Resend the print job Do streaked horizontal lines appear on prints Go to step 2 The problem is solved Step 2 From the printer control panel set the paper type and weight in the Paper menu to match the paper loaded in the tray Do the paper type and weight match the paper in the tray ...

Page 217: ...o not touch the underside of the imaging kit This could damage the imaging kit b Resend the print job Do streaked horizontal lines appear on prints Go to step 5 The problem is solved Step 5 Replace the imaging kit and then resend the print job Do streaked horizontal lines appear on prints Contact customer support The problem is solved Streaked vertical lines appear on prints ABCDE ABCDE ABCDE Lead...

Page 218: ...er until you use it b Resend the print job Do streaked vertical lines appear on prints Go to step 4 The problem is solved Step 4 a Remove and then reinstall the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the underside of the imaging kit ...

Page 219: ...resend the print job Does fog or shading disappear from the prints The problem is solved Contact customer support Toner rubs off Leading edge Trailing edge ABC DEF Action Yes No Step 1 From the Paper menu on the printer control panel check the paper type and weight Do the paper type and texture match the paper loaded in the tray Go to step 2 Specify the paper type and weight from the tray settings...

Page 220: ...cy b Resend the print job Is the print quality still poor Contact customer support The problem is solved Uneven print density Action Yes No Replace the imaging kit and then resend the print job Is the print density uneven Contact customer support The problem is solved Vertical voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Check if your software program is using a correct...

Page 221: ...lace the imaging kit and then resend the print job Do vertical voids appear on prints Contact customer support The problem is solved Color quality problems FAQ about color printing What is RGB color Red green and blue light can be added together in various amounts to produce a large range of colors observed in nature For example red and green can be combined to create yellow Televisions and comput...

Page 222: ...ified in the software program RGB or CMYK combinations Notes Manual color correction is not useful if the software program does not specify colors with RGB or CMYK combinations It is also not effective in situations in which the software program or the computer operating system controls the adjustment of colors When Auto Color Correction is selected the color conversion tables will generate prefer...

Page 223: ...or correction may be necessary to utilize the selected color conversion table for the particular object Selecting which Color Samples set to use for a particular color matching problem depends on the Color Correction setting being used the type of object being printed and how the color of the object is specified in the software program When Color Correction is set to Off the color is based on the ...

Page 224: ...information and no color conversion is implemented b Resend the print job Does the color of the print match the color of the file on the computer screen The problem is solved Go to step 2 Step 2 From the Quality menu on the printer control panel do the following a Select Color Correction and then select Manual b SelectManual Color and then selecttheappropriatecolor conversion table for the affecte...

Page 225: ...inter and a properly grounded electrical outlet Go to step 3 Connect the power cord to the printer and a properly grounded electrical outlet Step 3 Turn off the printer then wait for about 10 seconds and then turn it back on Did Performing Self Test and Ready appear The problem is solved Contact customer support Scanner unit does not close Action Yes No Check if there are no obstructions between t...

Page 226: ... the toner cartridge Is the print quality satisfactory Go to step 5 See Print quality problems on page 205 Step 5 Check the placement of the document or photo Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner Is the document or photo loaded correctly Go to step 6 Place the document or photo facedown on the scanner glass in the upper left corner Step 6...

Page 227: ...document or photo is loaded facedown on the scanner glass in the upper left corner Is the document or photo loaded correctly Go to step 2 Place the document or photo facedown on the scanner glass in the upper left corner Step 2 Check if the paper size setting matches the size of the paper loaded in the tray From the Paper menu on the printer control panel check the Paper Size setting Does the pape...

Page 228: ...the printer and a properly grounded electrical outlet Is the power cord plugged into the printer and a properly grounded electrical outlet Go to step 4 Connect the power cord to the printer and a properly grounded electrical outlet Step 4 Check if the electrical outlet is turned off by a switch or breaker Is the electrical outlet turned off by a switch or breaker Turn on the switch or reset the br...

Page 229: ...pplication or being used by another user Is the file you want to scan open by another application or user Close the file you are scanning Go to step 4 Step 4 CheckifeithertheAppendtimestamportheOverwriteexistingfilecheck box is selected in the destination configuration settings Is the Append time stamp or Overwrite existing file check box selected in the destination configuration settings Contact ...

Page 230: ...factory Go to step 3 Increase the scan resolutionsettingsfora higher quality output Step 3 Clean the scanner glass and the ADF glass using a clean lint free cloth dampened with water Is the scanner glass clean Go to step 4 See Cleaning the scanner glass on page 136 Step 4 Check the placement of the document or photo Make sure the document or photo is loaded facedown on the scanner glass in the upp...

Page 231: ...er left corner Is the document or photo loaded correctly Contact customer support Load the document or photo facedown on the scanner glass in the upper left corner Cannot scan from a computer Action Yes No Step 1 Make sure the printer is turned on and that Ready appears on the printer display before scanning a job Does Ready appear before scanning the job Go to step 3 Go to step 2 Step 2 Turn off ...

Page 232: ...Press Enter Does the Embedded Web Server open The problem is solved Go to step 3 Step 3 Check if the network is working a Print a network setup page b Check the first section of the network setup page and confirm that the status is Connected Note If the status is Not Connected then the connection may be intermittent or the network cable may be defective Contact your system support person for a sol...

Page 233: ...lem Visit the Lexmark Web site at http support lexmark com and then select one of the following Tech Library You can browse our library of manuals support documentation drivers and other downloads to help you solve common problems E mail You can send an e mail to the Lexmark team describing your problem A service representative will respond and provide you with information to solve your problem Li...

Page 234: ... reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated...

Page 235: ...erms are trademarks or registered trademarks of these companies Albertus The Monotype Corporation plc Antique Olive Monsieur Marcel OLIVE Apple Chancery Apple Computer Inc Arial The Monotype Corporation plc CG Times Based on Times New Roman under license from The Monotype Corporation plc is a product of Agfa Corporation Chicago Apple Computer Inc Clarendon Linotype Hell AG and or its subsidiaries ...

Page 236: ...A Scanning 49 dBA Copying 48 dBA Ready 16 dBA Values are subject to change See www lexmark com for current values Waste from Electrical and Electronic Equipment WEEE directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union We encourage the recycling of our products If you have further questions about recycling options v...

Page 237: ...35 C 34 to 95 F 8 to 80 RH Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Chapter I Subchapter J for Class I 1 laser products and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825 1 Class I laser products are not considered to be hazardous The printer contains internally a Class IIIb 3b laser that is nomina...

Page 238: ... laserstråling når kassettene tas ut og sperren er satt ut av spill Unngå eksponering for laserstrålen NIEBEZPIECZEŃSTWO niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady Należy unikać naświetlenia promieniem lasera ОПАСНО Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки Избегайте воздействия лазерных лучей Pozor Nebezpečenstvo neviditeľného laserovéh...

Page 239: ...default value for this product in EU countries or regions and Switzerland 3 days The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified between one hour and one month Off mode If this product has an off mode which still consumes a small amount of power then to completely stop product power consumption disconnect the power supply cord from the el...

Page 240: ...n recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 f...

Page 241: ...5 IC 2376A M01005 Exposure to radio frequency radiation Theradiatedoutput powerofthisdeviceisfarbelowtheradiofrequencyexposurelimitsoftheFCCandotherregulatory agencies A minimum separation of 20 cm 8 inches must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies Industry Canada Canada This device compli...

Page 242: ...cifications techniques d Industry Canada Notice to users in the European Union This product is in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC 1999 5 EC and 2009 125 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage...

Page 243: ... essential requirements and other relevant provisions of Directive 1999 5 EC Español Por medio de la presente Lexmark International Inc declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE Eesti Käesolevaga kinnitab Lexmark International Inc et seade see toode vastab direktiivi 1999 5 EÜ põhinõuetele ja n...

Page 244: ...rav och övriga relevanta bestämmelser som framgår av direktiv 1999 5 EG STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS LEXMARK LED PRINTERS AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark International Inc Lexington KY This limited warranty applies to the United States and Canada For customers outside the U S refer to the country specific warranty information that came with your product...

Page 245: ...r settings and cause counterfeit and or unauthorized products supplies parts materials such as toners and inks software or interfaces to stop working Authorized use of genuine Lexmark products will not be impacted Beforeyoupresentthisproductforwarrantyservice removeallprintcartridges programs data andremovablestorage media unless directed otherwise by Lexmark For further explanation of your warran...

Page 246: ...do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages so the limitations or exclusions contained above may not apply to you This limited warranty gives you specific legal rights You may also have other rights that vary from state to state DEVICE PATENT LICENSE Lexmark reserves the right to discontinue selli...

Page 247: ...rp atthe IETFfor AdditionoftheCamelliaCipherSuitestoTransportLayerSecurity TLS implemented in the product or service The use of certain patents in this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for AES CCM ECC Cipher Suites for TLS implemented in the product or service The use of this pro...

Page 248: ...r 58 from the printer control panel 58 canceling an e mail 73 cannot open Embedded Web Server 232 card stock loading 38 tips 47 Change paper source to custom string 179 Change paper source to custom type name 179 Change paper source to paper type paper size 179 checking an unresponsive printer 192 checking status of parts and supplies 137 checking the status of parts and supplies 137 checking the ...

Page 249: ... sheets between copies 66 quick copy 60 reducing 64 selecting a tray 63 to a different size 63 using the ADF 60 using the scanner glass 61 creating an FTP shortcut using the Embedded Web Server 74 custom paper type assigning 43 custom paper type name creating 42 custom paper type names assigning 42 Custom Scan Sizes menu 88 Custom Type x assigning a paper type 43 Custom Type x name creating 42 Cus...

Page 250: ...ng from Windows 56 Help menu 126 Hibernate mode using 130 Hibernate Timeout setting 130 home button printer control panel 13 HTML menu 124 I Image menu 125 imaging kit replacing 143 imaging kits ordering 139 Incompatible tray x 59 181 Incorrect paper size open paper source 34 181 indicator light printer control panel 13 individual settings erasing 134 Insert Tray x 182 installing an optional card ...

Page 251: ...Weight 85 PCL Emul 122 PDF 121 PostScript 121 Quality 118 Reports 89 Security Audit Log 98 Set Date and Time 99 Setup 115 SMTP Setup menu 97 Standard Network 90 Standard USB 95 Substitute Size 83 Supplies 79 TCP IP 92 Universal Setup 88 Utilities 121 Wireless 94 XPS 121 menus list 78 mobile device printing from 55 moving the printer 9 158 multiple pages on one sheet 67 multipurpose feeder loading ...

Page 252: ...print is too light 212 printer is printing solid black pages 214 repeating print defects 203 shadow images appear on prints 215 skewed print 215 streaked horizontal lines appear on prints 216 streaked vertical lines appear on prints 217 toner fog or background shading appears on prints 218 toner rubs off 219 transparency print quality is poor 220 uneven print density 220 vertical voids appear on p...

Page 253: ... standard output bin 187 Replace color cartridge 0 estimated pages remain 88 xy 187 Replace color cartridge printer region mismatch 42 xy 187 Replace type imaging kit 0 estimated pages remain 84 xy 187 Replace all originals if restarting job 187 Replace defective type imaging kit 31 xy 188 Replace jammed originals if restarting job 188 Replace maintenance kit 0 estimated pages remain 80 xy 188 Rep...

Page 254: ...sh computer 56 printing from Windows 56 S safety information 6 7 scale copy options 69 scan troubleshooting cannot scan from a computer 231 partial document or photo scans 231 scan job was not successful 229 scanner unit does not close 225 229 scanning takes too long or freezes the computer 230 scanner Automatic document feeder ADF 12 functions 11 scanner glass 12 Scanner automatic feeder cover op...

Page 255: ...pond 228 troubleshooting color quality color of print and color on computer screen do not match 224 print appears tinted 224 prints on color transparencies appear dark when projected 223 troubleshooting copy copier does not respond 225 partial document or photo copies 227 poor copy quality 226 poor scanned image quality 230 scanner unit does not close 225 229 troubleshooting display printer displa...

Page 256: ...d 55 using Schedule Power Modes 131 using the printer control panel 13 Utilities menu 121 V verify print jobs 56 printing from a Macintosh computer 56 printing from Windows 56 vertical voids appear on prints 220 viewing reports 160 virtual display checking using Embedded Web Server 160 volatile memory 133 erasing 134 volatility statement of 133 W waste toner bottle ordering 139 replacing 140 Waste...

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