Action
Yes
No
Step 5
a
Depending on your operating system, specify the paper type
setting from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the setting matches the paper loaded.
•
You can also change the setting on the printer control
panel. Navigate to
>
Paper
>
>
Tray
Configuration
>
>
Paper Size/Type
>
.
•
Heavier paper prints more slowly.
•
Paper narrower than letter, A4, and legal may print more
slowly.
b
Print the document.
Is the printer printing slow?
Go to step 6.
The problem is
solved.
Step 6
a
Make sure that the printer settings for texture and weight match
the paper being loaded.
From the control panel, navigate to:
>
Paper
>
>
Media Configuration
>
>
Media
Types
>
Note:
Rough paper textures and heavy paper weights may
print more slowly.
b
Print the document.
Is the printer printing slow?
Go to step 7.
The problem is
solved.
Step 7
Remove held jobs.
Is the printer printing slow?
Go to step 8.
The problem is
solved.
Step 8
a
Make sure that the printer is not overheating.
Notes:
•
Allow the printer to cool down after a long print job.
•
Observe the recommended ambient temperature for the
printer. For more information, see
.
b
Print the document.
Is the printer printing slow?
Contact
The problem is
solved.
Troubleshoot a problem
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