Paper jam in the standard bin
Remove the jammed paper.
Note:
Make sure that all paper fragments are removed.
Paper jam in the manual feeder
Remove the jammed paper.
Note:
Make sure that all paper fragments are removed.
Paper feed problems
Envelope seals when printing
Action
Yes
No
Step 1
a
Use an envelope that has been stored in a dry environment.
Note:
Printing on envelopes with high moisture content can
seal the flaps.
b
Send the print job.
Does the envelope seal when printing?
Go to step 2.
The problem is
solved.
Troubleshoot a problem
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