If the printer does not print after pressing and holding
X
and
simultaneously for 15 seconds, then reset
the supply usage counter.
1
From the control panel, navigate to:
>
Device
>
>
Maintenance
>
>
Config Menu
>
>
Supply Usage And Counters
>
2
Select the part or supply that you want to reset, and then select
.
3
Read the warning message, and then select
Continue
>
.
4
To clear the message, press and hold
X
and
simultaneously for 15 seconds.
Note:
If you are unable to reset the supply usage counters, then return the item to the place of
purchase.
Clearing jams
Avoiding jams
Load paper properly
•
Make sure that the paper lies flat in the tray.
Correct loading of paper
Incorrect loading of paper
•
Do not load or remove a tray while the printer is printing.
•
Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.
•
Do not slide paper into the tray. Load paper as shown in the illustration.
Troubleshoot a problem
105
