Diagnostic information
2-15
7003-XXX
84 xx 20 x1
x2
The imaged page is not the expected page.
(x1=media size, x2=media source)
Check the pass thru sensor to make sure it is operating properly. If no
problem is found, it may still be necessary to try a new pass thru sensor.
200.06
84 xx 22 x1
x2 00
This code indicates that the media activated the input sensor before the
MFP EP was ready.
(x1=leading edge of media state, x2=trailing edge of media state)
200.08
84 xx 23 x1
x2 x3
The transfer servo never started.
(x1=media size, x2=leading edge of media state, x3=trailing edge state).
Possible causes:
• Slow or missing main motor positional feedback. Paper too fast to
input sensor.
• Gap too small on interpage servo.
200.09
84 xx 26
This code indicates that media has activated the input sensor; however,
the printhead fell out of lock condition or expected a stable lock too soon.
The media may have also reached the input sensor early.
200.11
84 00 2A
Paper was detected at the manual feed sensor when it was not expected
Possible causes:
• User insertion of paper while a job was running.
• Pre staged paper in the tray.
200.12
84 xx 04
The input sensor was covered (activated) during POST.
• Clear the media or debris from the MFP.
• Run the base sensor test (input sensor) from the diagnostic tests
menu to test the input sensor and flag for correct operation.
200.13
84 xx 2B
Trailing edge of the paper cleared the manual feed sensor, but the sensor
did not debounce.
Possible causes:
• Small gap
• Bouncy (jammed) sensor)
200.14
84 xx 2C
Unrecoverable no gap jam. Engine detected no gap at the manual feeder
sensor. An attempt was made to open the gap by stopping the feed rolls,
but no trailing edge was ever detected by the input sensor.
200.15
84 xx 30 00
00 00
Transport motor error detected
200.16
84 xx 31
Too long of a delay to ramp up the transport motor.
200.17
84 xx 27
Manual feeder sensor never uncovered from the sheet ahead.
200.18
84 xx 28
Paper detected at the manual feeder sensor never reached the input
sensor.
200.19
84 xx 29
Paper too long over the manual feed sensor. Go to
paperfeed service check” on page 2-30
Possible causes:
• Multi-sheet feed.
• Paper length. Printer driver set to letter when A4 paper is loaded.
• Pre staged paper in the tray.
200.20
Sub error codes (Continued)
First 6 bytes sub
error code data
(xx can be any
value)
Explanation
Possible
error
message
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Summary of Contents for 7003-050 X340n
Page 9: ...x Service Manual 7003 XXX...
Page 71: ...3 12 Service Manual 7003 XXX...
Page 77: ...4 6 Service Manual 7003 XXX 5 Push and release the tabs B on both sides of the rear cover I...
Page 127: ...4 56 Service Manual 7003 XXX...
Page 131: ...5 4 Service Manual 7003 XXX Controller card...
Page 141: ...6 2 Service Manual 7003 XXX...
Page 143: ...7 2 Service Manual 7003 XXX Assembly 1 Covers...
Page 145: ...7 4 Service Manual 7003 XXX Assembly 2 Scanner...
Page 147: ...7 6 Service Manual 7003 XXX Assembly 2 continued Scanner...
Page 149: ...7 8 Service Manual 7003 XXX Assembly 3 Electronics...
Page 151: ...7 10 Service Manual 7003 XXX Assembly 4 Frame...
Page 161: ...I 8 Service Manual 7003 XXX...
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