Lexmark 4039 - B/W Laser Printer, Service Manual

Page: 19 / 188

Diagnostic Information
5
4039-1XX
Diagnostic Information
4039 Diagnostics: Failures With Error Codes
Two-digit codes are messages for the 4039 user, but if they recur
frequently or at inappropriate times they may be symptomatic of a
service problem. On “plus” models, refer to the diagnostics error log
for the last six errors or paper jam codes.
Error/Code Action
20 Paper Jam The input sensor was not unmade in
time.
See
“Paper Feed, Base Printer” on
page 25.
21 Paper Jam The exit sensor was not made in time
after the input sensor was made.
See
“Paper Feed, Base Printer” on page 25.
22 Paper Jam The exit sensor was not unmade in time.
See
“Paper Feed, Base Printer” on
page 25.
23 Paper Jam Jam at the duplex unit. Paper is either
not leaving the duplex entry sensor in
time or not making or unmaking the
duplex exit sensor in time.
See
“Duplex”
on page 18.
24 Short Paper The defined paper size is too short to
print data as formatted.
25 Incorrect Manual Feed Paper fed manually while motor is
running and previous page in path.
27 Change Envelope/Paper Envelopes/paper loaded are wrong size.
28 Load Envelope/Paper Input sensor not made after pick
attempt. Tray is empty or printer is
requesting a manual feed.
29 Output Bin Full The output bin sensor has not been
unmade.
30 Top Cover Open or Print Cartridge
Missing