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Diagnostics information
2-45
7013-XXX
6
Replace the ADF cable. POR the machine
into configuration mode. Go to the disable
scanner menu item. See
“Disable
Scanner” on page 3-31
. Select “Enable
ADF/FB -Enabled and press
to save the
change. POR the MFP to operating mode.
Try running a copy from the ADF and
flatbed.
Did the 840.xx error recur?
Go to step 7.
Stop. Problem solved.
7
Replace the ADF unit. See
“ADF removal”
on page 4-4
. POR the machine into
configuration mode. Go to the disable
scanner menu item. See
“Disable
Scanner” on page 3-31
. Select “Enable
ADF/FB -Enabled and press
to save the
change. POR the MFP to operating mode.
Run a copy from the ADF.
Did the 840.xx error recur?
Go to step 8.
Stop. Problem solved.
8
Inspect JFBM1, J1 and J2 on the controller
board.
Are the connections properly connected?
Go to step 10.
Go to step 9.
9
Properly connect all the connections.
Did the 840.xx error recur?
Stop Problem solved.
Go to step 10.
10
Replace the flatbed unit. See
“Flatbed
removal” on page 4-24
. POR the machine
into configuration mode. Go to the disable
scanner menu item. See
“Disable
Scanner” on page 3-31
. Select “Enable
ADF/FB -Enabled and press
to save the
change. POR the MFP to operating mode.
Run a copy from the flatbed.
Did the 840.xx error recur?
Go to step 11.
Stop. Problem solved.
11
Replace the controller board. See
“Controller board removal” on page 4-13
.
Did this fix the problem?
Problem solved.
Contact second-level
support.
Step
Questions / actions
Yes
No
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Summary of Contents for 363dn - X B/W Laser
Page 13: ...Notices and safety information xiii 7013 XXX All manuals and user guides at all guides com...
Page 14: ...xiv Service Manual 7013 XXX All manuals and user guides at all guides com...
Page 20: ...xx Service Manual 7013 XXX All manuals and user guides at all guides com...
Page 92: ...2 58 Service Manual 7013 XXX All manuals and user guides at all guides com...
Page 138: ...3 46 Service Manual 7013 XXX All manuals and user guides at all guides com...
Page 232: ...7 2 Service Manual 7013 XXX Assembly 1 Covers All manuals and user guides at all guides com...
Page 234: ...7 4 Service Manual 7013 XXX Assembly 2 Scanner All manuals and user guides at all guides com...
Page 250: ...I 8 Service Manual 7013 XXX All manuals and user guides at all guides com...