Troubleshooting
Copying
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Troubleshooting
71
Basics
Index
www.lexmark.com
Lexmark X125
General problems
Problem:
Solution:
Paper jam
Your All-In-One may have a paper jam in either the document path or
the paper path. To clear a paper jam:
1 Open the operator panel and remove any paper from the
document path.
2 If paper is still jammed in the All-In-One, open the cartridge access
door and remove any paper from the paper path.
3 Close the cartridge access door, and then close the operator panel
firmly until it snaps into place.
4 Press Cancel/No.
Document does not print
• Make sure the All-In-One is connected to the computer correctly.
Check the cable connections to the All-In-One and the computer.
• Make sure the cartridges are properly installed.
• Make sure the sticker and tape are removed from the bottom of the
print cartridges.
• Use an undamaged USB cable.
• The print cartridge may be out of ink.
• Make sure you select the All-In-One as the default printer.
