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ThinkSystem 4350/5350/9350 Series Adapters 
Installation and User Guide

Summary of Contents for ThinkSystem 4350 Series

Page 1: ...ThinkSystem 4350 5350 9350 Series Adapters Installation and User Guide ...

Page 2: ...n addition be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server which can be found at http datacentersupport lenovo com warrantylookup First Edition July 2021 Copyright Lenovo 2021 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to...

Page 3: ...es 10 Mechanical information 10 About the ThinkSystem RAID 9350 8i 13 About the ThinkSystem RAID 9350 16i 14 Chapter 3 Hardware installation 17 Requirements 17 Installing the adapter 18 Installing RAID super capacitor module 20 Installing device driver 21 Chapter 4 Solving problems 23 Troubleshooting checklist 23 Appendix A Technical specifications 25 Appendix B Getting help and technical assistan...

Page 4: ...low ESD prevention procedures when removing and replacing components To prevent ESD damage Use an ESD wrist or ankle strap and ensure that it makes skin contact Connect the equipment end of the strap to an unpainted metal surface on the chassis Avoid touching the adapter against your clothing The wrist strap protects components from ESD on the body only Handle the adapter by its bracket or edges o...

Page 5: ...g system administration data storage devices and SAS and Serial ATA SATA technology If you are responsible for managing storage resources on the adapters you should be familiar with RAID technology and creation of bootable hardware RAID volumes Terms Many of the terms and concepts referred to in this guide are known to computer users by multiple names This guide uses these terms Host Bus Adapter o...

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Page 7: ...350 16i SAS 3 0 PCIe 3 0 Low profile MD2 form factor Mini SAS HD connectors Thermal sensor with logging capabilities Mechanical information Board dimensions This table shows the board dimensions of the ThinkSystem 4350 Series adapter Table 1 ThinkSystem 4350 Series board dimensions Dimension Measurement Height 68 884 mm 2 712 inches Length 167 64 mm 6 600 inches PCB Thickness 1 575 mm 0 062 inches...

Page 8: ... 4 Front panel brackets have three holes for the Heartbeat LED Fault LED and Crypto LED Figure 1 ThinkSystem 4350 Series LED locations ThinkSystem 4350 8i on the front of board ThinkSystem 4350 16i on the back of board Table 2 ThinkSystem 4350 Series Status LEDs LED Color Function HEARTBEAT DS5 Green Heartbeat blinks once per second when firmware is operating normally FAULT DS7 Orange 8i adapters ...

Page 9: ...eserved always off ThinkSystem 4350 Series adapters do not support this feature About ThinkSystem 4350 8i The ThinkSystem 4350 8i is a SAS Host Bus Adapter with these features Figure 2 ThinkSystem 4350 8i 1 Mounting bracket 4 Mini SAS HD connectors 2 HDA mode jumper 5 PCIe x8 connector 3 UART Note The HDA mode jumper is only for debug purposes It disables the firmware on the controller so that spe...

Page 10: ...e temperature Top side board ambient temperature Bottom side board ambient temperature About ThinkSystem 4350 16i The ThinkSystem 4350 16i is a SAS Host Bus Adapter with these features Figure 3 ThinkSystem 4350 16i 1 Mounting bracket 4 PCIe x8 connector 2 UART 5 HDA mode jumper 3 4 internal mini SAS HD connectors CN0 CN3 Note The HDA mode jumper is only for debug purposes It disables the firmware ...

Page 11: ...t for SAS and SATA Hard Disk Drives HDD and Solid State Drives SSD UEFI pre boot BIOS Flash ROM for updates to firmware and BIOS Up to 8 ports 12 Gbps SAS I O and 8 Gbps PCIe I O with ThinkSystem 5350 8i SAS 3 0 PCIe 3 0 Low profile MD2 form factor Mini SAS HD connectors Thermal sensor with logging capabilities Support for RAID 0 1 5 10 Mechanical information Board dimensions This table shows the ...

Page 12: ... The LED locations vary and may be on the front of the board or back of the board see Figure 4 ThinkSystem RAID 5350 8i LED locations on page 8 The LED states are described in Table 6 ThinkSystem RAID 5350 8i Status LEDs on page 8 Figure 4 ThinkSystem RAID 5350 8i LED locations Table 6 ThinkSystem RAID 5350 8i Status LEDs LED Color Function HEARTBEAT DS5 Green Heartbeat blinks once per second when...

Page 13: ...em RAID 5350 8i 1 Mounting bracket 4 Internal mini SAS HD connectors CN0 CN1 2 HDA mode jumper 5 PCIe x8 connector 3 UART Note The HDA mode jumper is only for debug purposes It disables the firmware on the controller so that special tools can be used to remove the controller These are only provided at the explicit direction of support Table 7 ThinkSystem RAID 5350 8i specifications Form factor Low...

Page 14: ...S I O and 8 Gbps PCIe I O with ThinkSystem 9350 8i Up to 16 ports 12 Gbps SAS I O and 8 Gbps PCIe I O with ThinkSystem 9350 16i SAS 3 0 PCIe 3 0 Low profile MD2 form factor Mini SAS HD connectors Cache protection with super capacitor module Thermal sensor with logging capabilities GUI and CLI management utilities Support for RAID 0 1 5 6 10 50 60 1 triple 10 triple Universal asynchronous receiver ...

Page 15: ...may be on the front of the board or back of the board see Figure 6 ThinkSystem RAID 9350 Series LED locations on page 11 and include DDR LEDs also referred to as Flash Based Write Cache or FBWC LEDs and status LEDs The LED states are described in Table 9 ThinkSystem RAID 9350 Series Status LEDs on page 12 and Table 10 ThinkSystem RAID 9350 Series DDR FBWC LED states on page 12 Front panel brackets...

Page 16: ..._ENB DS2 Green The controller is operating normally if this LED is on or off On Adaptive Voltage Scaling AVS Enabled Off Adaptive Voltage Scaling AVS Disabled Note Not supported on ThinkSystem RAID 9350 16i adapters PAL_DEBUG DS10 Yellow 8i adapters Red 16i adapters Debug LED control signal Table 10 ThinkSystem RAID 9350 Series DDR FBWC LED states Cache Status DDR_LED1 Yellow DDR_LED2 Green DDR_LE...

Page 17: ...f Backup complete state restore error About the ThinkSystem RAID 9350 8i The ThinkSystem RAID 9350 8i is a SAS Host Bus Adapter with these features Figure 7 ThinkSystem RAID 9350 8i 1 Mounting bracket 4 Super capacitor connector 2 HDA mode jumper 5 Internal mini SAS HD connectors CN0 CN1 3 UART 6 PCIe x8 connector Note The HDA mode jumper is only for debug purposes It disables the firmware on the ...

Page 18: ...rect attached or up to 246 with expanders Controller side encryption No Thermal sensor Inlet ambient temperature ASIC die temperature Top side board ambient temperature Bottom side board ambient temperature Cache Protection Backup Integrated SC57A92547 backup module with filler and external super capacitor About the ThinkSystem RAID 9350 16i The ThinkSystem RAID 9350 16i is a SAS Host Bus Adapter ...

Page 19: ...ID 9350 16i specifications Form factor Low profile MD2 Bus compatibility PCIe 3 0 PCIe bus width x8 Data transfer rate 12 Gb s per port Phys Unified Serial Ports 16 Standard memory 32 MB boot flash 128 Kb SEEPROM 128 Kb MRAM Cache 4 GB Connectors internal 4 mini SAS HD x4 Maximum number of disk drivers 16 direct attached or up to 238 with expanders Controller side encryption No Thermal sensor Proc...

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Page 21: ...stem 4350 Series adapter Full height and Low profile brackets with mounting screws ThinkSystem RAID 5350 8i kits ThinkSystem RAID 5350 8i adapter Full height and Low profile brackets with mounting screws ThinkSystem RAID 9350 Series kits ThinkSystem RAID 9350 Series adapter Full height and Low profile brackets with mounting screws SC57A92547 super capacitor module with filler Note The latest firmw...

Page 22: ... 1 Phillips screwdriver that is ESD safe remove the two Phillips screws that connect the full profile bracket to the board Unscrew the two screws located at the top and bottom edges of the board Avoid touching any board components with the screwdriver or bracket b Remove the full profile bracket Do not damage the adapter c Place the adapter on top of the low profile bracket Position the bracket so...

Page 23: ...cumentation of your system CAUTION Touch a grounded metal object before handling the adapter Be sure to handle the adapter by its bracket or edges only Apply pressure only on the edges when inserting the card into expansion slot Figure 10 Inserting the adapter Step 6 Connect SAS cables between the adapter and internal disk drives or enclosures Chapter 3 Hardware installation 19 ...

Page 24: ...drive cage if any depending on your server model and requirement For details about how to install it on the other locations go to Install a RAID super capacitor module of your server document Attention Prevent exposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling the...

Page 25: ...the extension cable that comes with the super capacitor module Installing device driver This adapter can operate under various operating systems however you must install appropriate software drivers The firmware and device drivers are routinely updated and are made available on the Lenovo Support web site Refer to http datacentersupport lenovo com for details on the software versions and device dr...

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Page 27: ... the bus compatibility of your adapter see About ThinkSystem RAID 9350 Series adapter on page 10 Ensure that your adapter is firmly seated and secured in the PCIe expansion slot If your adapter is not detected during system boot try installing it in a different compatible expansion slot See Installing the host bus adapter on page 18 for instructions Ensure that the adapter is flashed with the corr...

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Page 29: ...de Up to 3000 meters DC power requirements Bus Type Description Requirements PCIe DC voltage 3 3 V 9 12 V 8 3 3 V 9 auxiliary power from PCIe slot Current and power requirements Adapter Model Typical Power Typical Current ThinkSystem 4350 8i 8 20 W 0 2A 3 3 VDC 0 63A 12 0 VDC ThinkSystem 4350 16i 11 00 W 0 77 A 3 3 VDC 0 70 A 12 0 VDC ThinkSystem RAID 9350 8i 10 86 W 0 2A 3 3 VDC 0 85A 12 0 VDC Th...

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Page 31: ...hat they are connected Check the power switches to make sure that the system and any optional devices are turned on Check for updated software firmware and operating system device drivers for your Lenovo product The Lenovo Warranty terms and conditions state that you the owner of the Lenovo product are responsible for maintaining and updating all software and firmware for the product unless it is ...

Page 32: ...t information available to the service technicians The Lenovo service technicians can start working on your solution as soon as you have completed and submitted an Electronic Service Request Contacting support You can contact Support to obtain help for your issue You can receive hardware service through a Lenovo Authorized Service Provider To locate a service provider authorized by Lenovo to provi...

Page 33: ...n new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not ...

Page 34: ...representative or reseller for any questions Electronic emission notices When you attach a monitor to the equipment you must use the designated monitor cable and any interference suppression devices that are supplied with the monitor Additional electronic emissions notices are available at https thinksystem lenovofiles com help topic important_notices important_notices html Taiwan BSMI RoHS declar...

Page 35: ...or Taiwan import and export information Trademarks LENOVO and THINKSYSTEM are trademarks of Lenovo Microsoft and Windows are trademarks of the Microsoft group of companies All other trademarks are the property of their respective owners 2021 Lenovo Appendix C Notices 31 ...

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