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Lenovo ThinkServer RD440, User Manual And Hardware Maintenance Manual

The Lenovo ThinkServer RD440 is an advanced server with superior performance and reliability. Optimized for small to medium-size businesses, it is equipped with powerful hardware components. Enhance your experience by accessing the comprehensive User Manual and Hardware Maintenance Manual, available for free download from our website.

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Components of server models with twelve 3.5-inch hard-disk-drive bays

ID

Figure 21. Components of server models with twelve 3.5-inch hard-disk-drive bays

1

Cooling shroud

10

Hot-swap hard-disk-drive backplane

2

Power supply cooling shroud

11

System fans (5)

3

Riser card assembly 2

12

CPU1 DIMMs (vary by model)

4

One or two hot-swap redundant power supplies

13

CPU2 DIMMs (vary by model)

5

PCI Express cards (available in some models)

14

System board

6

Heat sinks with microprocessors underneath

15

Coin-cell battery

7

Rack handle (right) with front controls and LEDs

16

Expander card

8

3.5-inch hard-disk-drive area

17

RAID card

9

Rack handle (left) with front USB connectors

18

Riser card assembly 1

36

ThinkServer RD440 User Guide and Hardware Maintenance Manual

Summary of Contents for ThinkServer RD440

Page 1: ...ThinkServer RD440 User Guide and Hardware Maintenance Manual Machine Types 70AE 70AF 70AG 70AH 70AJ 70AK 70B2 and 70B3 ...

Page 2: ...ur product Safety information on page iii Appendix A Notices on page 221 Third Edition Sep 2014 Copyright Lenovo 2013 2014 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...tility program interface 66 Setting the system date and time 68 Using passwords 69 Selecting a startup device 70 Configuring the TPM function 70 Setting the mode of the Ethernet connectors 71 Exiting the Setup Utility program 71 Updating or recovering the BIOS 72 Using the ThinkServer EasyStartup program 73 Features of the ThinkServer EasyStartup program 74 Starting the ThinkServer EasyStartup pro...

Page 4: ...06 Reinstalling the server cover and reconnecting cables 206 Updating the server configuration 209 Chapter 7 Troubleshooting and diagnostics 211 Troubleshooting procedure 211 Viewing the status and diagnostic LEDs 211 Using a diagnostic program 212 Viewing the system event log 212 Basic troubleshooting tables 212 ThinkServer EasyStartup program problems 212 Optical drive problems 213 Hard disk dri...

Page 5: ...n käyttöä Avant d utiliser le produit veillez à bien lire et comprendre les instructions de sécurité multilingues figurant sur le DVD de documentation fourni avec le produit Πριν χρησιμοποιήσετε το προϊόν βεβαιωθείτε ότι έχετε διαβάσει και κατανοήσει τις οδηγίες ασφάλειας οι οποίες είναι διαθέσιμες σε διάφορες γλώσσες στο DVD τεκμηρίωσης που συνοδεύει το προϊόν Vor Verwendung des Produkts sollten ...

Page 6: ... s produktom Preden začnete uporabljati izdelek je pomembno da preberete in razumete večjezična varnostna navodila na DVD ju z dokumentacijo ki ste ga prejeli skupaj z izdelkom Antes de utilizar el producto asegúrese de leer y comprender las instrucciones de seguridad multilingües del DVD de documentación que se proporciona con el producto Var noga med att läsa säkerhetsinstruktionerna på dokument...

Page 7: ...s instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To connect To disconnect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlet 5 Turn devices ON 1 Turn everythi...

Page 8: ...ss 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Statement 4 18 kg 39 7 lb 32 kg 70 5 lb 55 kg 121 2 lb 32 kg 70 5 lb 55 kg 121 2 lb 100 kg 220 5 lb CAUTION Use safe practices when lifting Statement 5 CAUTION The power control button on the device and the power switch on the...

Page 9: ...s will not support the weight of the device Statement 8 CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Statem...

Page 10: ...ded on the rails Statement 14 CAUTION Some accessory or option board outputs exceed Class 2 or limited power source limits You must install the appropriate interconnecting cabling in accordance with your local electrical code requirements Statement 15 CAUTION The power control button on the device may put the device in standby mode instead of turning off the device In addition the device might hav...

Page 11: ...nts Use 1 3 mm2 or 16 American Wire Gauge AWG copper conductor only not exceeding 3 meters in length Torque the wiring terminal screws to 1 4 newton meters or 12 inch pounds Provide a readily available approved and rated disconnect device in the field wiring Statement 17 CAUTION This product contains a Class 1M laser Do not view directly with optical instruments Statement 18 CAUTION Do not place a...

Page 12: ... by local regulations Products that are not assessed Typical products that are not assessed include but not limited to the following Server and IT rack components for example uninterruptible power supplies and current distribution systems Devices in IT rooms for example bulk storage units and network products Industrial low voltage switchgear x ThinkServer RD440 User Guide and Hardware Maintenance...

Page 13: ... DVD that comes with your server A printable generic version of the latest LLW also is available in more than 30 languages at http www lenovo com warranty llw_02 If you cannot obtain the LLW through the documentation DVD or Lenovo Web site contact your local Lenovo office or reseller to obtain a printed version of the LLW free of charge For warranty service consult the worldwide Lenovo Support tel...

Page 14: ...e locations offer extended privileges and services to registered users Server documentation This topic provides general descriptions of the various documentation for your server and instructions on how to obtain all the documentation Printed documents The following documents are printed out and contained in your server package Read Me First This is a multilingual document you should read first Thi...

Page 15: ...ow to contact the Lenovo Customer Support Center Lenovo License Agreement This document includes the terms and conditions of the Lenovo License Agreement User Guide and Hardware Maintenance Manual This document provides detailed information to help you get familiar with your server and help you use configure and maintain your server Some information in this document if specified is intended for se...

Page 16: ...our server your documentation DVD might contain supplementary documents provided by Lenovo including documents for Ethernet cards host bus adapters HBAs or other optional parts 4 ThinkServer RD440 User Guide and Hardware Maintenance Manual ...

Page 17: ...hat comes with the server 4 Connect the Ethernet cables and power cords to the server See Rear view of the server on page 29 to locate the connectors 5 Turn on the server to verify operation See Turning on the server on page 63 6 Review the Unified Extensible Firmware Interface UEFI Basic Input Output System BIOS settings and customize as needed See Using the Setup Utility program on page 65 7 Con...

Page 18: ...6 ThinkServer RD440 User Guide and Hardware Maintenance Manual ...

Page 19: ...age 12 Software on page 12 Locations on page 14 Server package The server package includes the server power cords a rail kit printed documentation a documentation DVD and software media Note Depending on the model your server might look slightly different from the following illustration Figure 1 Server package 1 Server 2 Material box including power cords printed documentation a documentation DVD ...

Page 20: ... by your server vary by model Hard disk drive Up to eight 3 5 inch hot swap Serial Advanced Technology Attachment SATA or Serial Attached SCSI SAS hard disk drives SCSI is the acronym for Small Computer System Interface or SATA solid state drives Up to twelve 3 5 inch hot swap SATA or SAS hard disk drives or SATA solid state drives up to two solid state drives are supported if you want to install ...

Page 21: ... Locations on page 14 Video subsystem An integrated graphics controller in the ThinkServer Management Module TMM which also is known as the Baseboard Management Controller BMC chip on the system board to support VGA connectors for connecting video devices Ethernet connectivity There are three RJ 45 Ethernet connectors on the rear panel with 10 megabits per second Mbps 100 Mbps or 1000 Mbps network...

Page 22: ... be achieved through system network The user can obtain the server hardware health information and system event log SEL and is able to conduct the operations including turning on or off the server restarting the server and so on This part of server management is independent of the operating system and is called out of band management The system board platform management subsystem consists of the i...

Page 23: ...ch as data transfer and software updates can be performed remotely without remote attendance and can be done after normal working hours and on weekends to save time and increase productivity Advanced system management features The advanced system management features are only available when the TMM detects the presence of a ThinkServer Management Module Premium TMM Premium which also is known as in...

Page 24: ...e 40 C to 70 C 40 F to 158 F in original shipping package Altitude 0 to 3048 m 0 to 10 000 ft in an unpressurized environment Humidity Operating 8 to 80 non condensing Storage without package 8 to 80 non condensing Storage with package 8 to 90 non condensing Electrical input Universal input Low range Minimum 100 V ac Maximum 127 V ac Input frequency range 50 to 60 Hz High range Minimum 200 V ac Ma...

Page 25: ...eeps updating after the shipment of the server Lenovo maintains pages on the Support Web site and provides the BIOS and TMM update utilities with instructions for download to help you update the BIOS and TMM firmware if needed For more information see Updating or recovering the BIOS on page 72 and Updating the firmware on page 85 RAID configuration utilities Your server supports onboard SATA softw...

Page 26: ...s topic provides information to help you locate your server components Machine type model and serial number label This topic helps you to locate the label that contains the machine type model and serial number information for your server When you contact Lenovo for help the machine type model and serial number information helps support technicians to identify your server and provide faster service...

Page 27: ...3 5 inch hard disk drive bays Server models with 2 5 inch hard disk drive bays The pull out information card is a small plastic tab and can be slid out of the front of the chassis Figure 2 Label on server models with eight 3 5 inch hard disk drive bays Figure 3 Label on server models with 2 5 inch hard disk drive bays Chapter 3 Product overview 15 ...

Page 28: ...ont view of the server varies by model The illustrations in this topic show the server front views based on the supported hard disk drives Front view of server models with eight 3 5 inch hard disk drive bays on page 17 Front view of server models with twelve 3 5 inch hard disk drive bays on page 18 Front view of server models with 2 5 inch hard disk drive bays on page 21 Note Depending on the mode...

Page 29: ...occupied The number of the installed hard disk drives in your server varies by model The vacant hard disk drive bays are occupied by dummy hard disk drive trays For server models with eight 3 5 inch hard disk drive bays the hard disk drive bay numbers are marked on the top edge of the front bezel Figure 6 3 5 inch hard disk drive bay numbers top view of the server 2 Rack handle left 7 Rack handle ...

Page 30: ... drive Some server models come with a slim SATA optical drive Front view of server models with twelve 3 5 inch hard disk drive bays The following illustration shows the front view of server models with twelve 3 5 inch hard disk drive bays Figure 7 Front view of server models with twelve 3 5 inch hard disk drive bays 1 3 5 inch hard disk drive area 6 Network Interface Controller NIC 1 status LED 2 ...

Page 31: ...cially in vibration prone areas For more information refer to the Rack Installation Instructions that comes with your server For server models with twelve 3 5 inch hard disk drive bays the front USB connectors are integrated into the left rack handle and the front controls and LEDs are integrated into the right rack handle 3 Front USB connectors Used to attach a USB compatible device such as a USB...

Page 32: ...e ID LED is not in use or the server is not identified 6 NIC 1 status LED 7 NIC 2 status LED The NIC 1 status LED indicates the LAN status for the Ethernet connector 1 on the rear of the server The NIC 2 status LED indicates the LAN status for the Ethernet connector 2 on the rear of the server NIC status LED Color Description On Green The server is connected to a LAN Off None The server is disconn...

Page 33: ...dule the pull out information card and the slim optical drive bay The middle cage consists of the number 0 to number 7 hard disk drive bays There is either a 2 5 inch hot swap hard disk drive or a 2 5 inch dummy hard disk drive tray installed in each bay The right cage consists of the number 8 to number 15 hard disk drive bays There is either a 2 5 inch hot swap hard disk drive or a 2 5 inch dummy...

Page 34: ...llowing server models Server models with eight 3 5 inch hard disk drive bays Server models with 2 5 inch hard disk drive bays For server models with twelve 3 5 inch hard disk drive bays the front USB connectors are integrated into the left rack handle and the front controls and LEDs are integrated into the right rack handle See Front view of server models with twelve 3 5 inch hard disk drive bays ...

Page 35: ...are still working 2 ID button with ID LED When you press the ID button on the front panel the ID LEDs on both the front and rear of the server are lit to help you locate the server among other servers You also can turn on the ID LEDs using a remote management program for server presence detection ID LED Color Description On Blue The server is identified Off None The ID LED is not in use or the ser...

Page 36: ...iled information A power cord has been disconnected or a redundant power supply has been removed 1 Ensure that the power supplies are installed securely 2 Ensure that the power cords are connected securely to the power supplies 3 Install a new power supply to replace the removed one The system is overheated Check the BMC for errors and then check the system fans 6 Front USB connectors Used to atta...

Page 37: ... indicates potential errors Check the information in the following table for potential errors and corresponding solutions Table 1 Potential errors and corresponding solutions LED Status Potential error Solution 1 Power supply error LED Solid on amber The power supply is likely to fail or has failed Check the BMC for errors and run the diagnostic programs See Using a diagnostic program on page 212 ...

Page 38: ...he diagnostic programs See Using a diagnostic program on page 212 Intelligent Diagnostics Module Premium The Intelligent Diagnostics Module Premium IDM Premium is available in some models to provide advanced diagnostic functions The following illustration shows the diagnostic LEDs on the IDM Premium panel Mem 1 PSU 1 2 Mem 2 1 2 3 4 5 6 CPU 1 2 1 2 3 4 5 6 Temp 1 2 3 5 6 Figure 13 IDM Premium pane...

Page 39: ...ic programs See Using a diagnostic program on page 212 Note To identify the failing system fans check the status LEDs on the system board See System board LEDs on page 60 The following illustration shows the system fans and their numbers Notes Depending on the model your server might look slightly different from the illustration Your server has five system fans The callout 4 indicates a dummy syst...

Page 40: ...ing a diagnostic program on page 212 The following illustration shows the memory modules and their numbers Figure 15 DIMM status LEDs and DIMMs 4 Ambient temperature limit LED The ambient temperature limit LED helps you to determine if the server is running at a normal temperature Status Description Action Solid off The server is running at a normal temperature Solid on amber The ambient temperatu...

Page 41: ...r errors and run the diagnostic programs See Using a diagnostic program on page 212 Note To identify the failing power supply check the power supply error LEDs on the IDM Premium panel Rear view of the server This topic provides information to help you locate the connectors and components on the rear of your server Expansion card installation guidelines Before installing any supported expansion ca...

Page 42: ...ly 2 available in some models 2 Hot swap redundant power supply 1 The hot swap redundant power supplies help you avoid significant interruption to the operation of the system when a power supply fails You can purchase a hot swap redundant power supply option from Lenovo and install the power supply to provide power redundancy without turning off the server On each hot swap redundant power supply t...

Page 43: ... length full height card 2 x8 x8 x4 x2 x1 Half length full height card 3 x8 x4 x2 x1 Low profile card Notes The slot 1 and slot 2 are supported only in server models with two microprocessors For server models with one microprocessor the slot 1 and slot 2 are covered If you install the second microprocessor in the server you need to remove the covers that protect the slot 1 and slot 2 before instal...

Page 44: ...ength full height card 3 x16 x8 x4 x2 x1 Half length full height card Notes For a RAID card it must be installed into the slot 3 on the riser card assembly 1 For an expander card it must be installed into the slot 1 on the riser card assembly 1 You also can install a CNA card into a PCI Express card slot If a ThinkServer HBA is available refer to its user guide for detailed information The user gu...

Page 45: ... Off The server is disconnected from a LAN 2 Right Green Blinking The LAN is connected and active 6 USB connectors Used to attach a USB compatible device such as a USB keyboard mouse scanner or printer If you have more than six USB devices you can purchase a USB hub which you can use to connect additional USB devices 7 VGA DB 15 connector Used to attach a VGA compatible video device such as a VGA ...

Page 46: ...aries by model The following illustrations show the three main chassis configurations based on the supported hard disk drives Components of server models with eight 3 5 inch hard disk drive bays on page 35 Components of server models with twelve 3 5 inch hard disk drive bays on page 36 Components of server models with 2 5 inch hard disk drive bays on page 37 Note Depending on the model your server...

Page 47: ...ly 2 14 Front panel board 4 One or two hot swap redundant power supplies 15 Hot swap hard disk drive backplane 5 PCI Express cards available in some models 16 System fans 5 6 Heat sinks with microprocessors underneath 17 CPU1 DIMMs vary by model 7 Slim optical drive available in some models 18 CPU2 DIMMs vary by model 8 Rack handle right 19 System board 9 3 5 inch hard disk drive area 20 Coin cell...

Page 48: ... 2 12 CPU1 DIMMs vary by model 4 One or two hot swap redundant power supplies 13 CPU2 DIMMs vary by model 5 PCI Express cards available in some models 14 System board 6 Heat sinks with microprocessors underneath 15 Coin cell battery 7 Rack handle right with front controls and LEDs 16 Expander card 8 3 5 inch hard disk drive area 17 RAID card 9 Rack handle left with front USB connectors 18 Riser ca...

Page 49: ...derneath 18 CPU1 DIMMs vary by model 7 Hot swap hard disk drive backplanes 19 CPU2 DIMMs vary by model 8 Rack handle right 20 System board 9 2 5 inch hard disk drive area right cage 21 Coin cell battery 10 2 5 inch hard disk drive area middle cage 22 PCI Express cards available in some models 11 Pull out information card 23 Riser card assembly 1 12 VGA DB 15 connector CRU identification CRUs are p...

Page 50: ...Diagnostic module No Yes Front panel board No Yes Heat sink Yes No Hot swap hard disk drive Yes No Hot swap hard disk drive backplane No Yes Hot swap redundant power supply Yes No Memory module Yes No Microprocessor No Yes Optical drive available in some models Yes No PCI card available in some models Yes No Rack handles Yes No Riser card assembly Yes No System board No No Coin cell battery Yes No...

Page 51: ...ve has failed or is not present On green Off The hard disk drive is present but not in use Blinking green Off The hard disk drive is active and data is being transferred On green Blinking rapidly about four flashes per second amber The RAID controller is identifying the hard disk drive On green On amber The RAID array has failed and cannot be recovered You need to recreate an array Blinking green ...

Page 52: ...n page 135 RAID card This topic provides information to help you locate the connectors on the RAID card if a RAID card installed is in the longer slot of the riser card assembly 1 Some server models come with a RAID card to provide advanced SATA SAS hardware RAID functions You also can purchase a supported RAID card from Lenovo and install it into the server See Installing or removing the RAID car...

Page 53: ...R 500 key connector 2 Port 1 1 Port 0 Used to connect a mini SAS signal cable See Connecting the cables on page 48 2 Port 1 Used to connect a mini SAS signal cable See Connecting the cables on page 48 3 TR 500 key connector Used to connect a ThinkServer RAID 500 Upgrade Key for Advanced RAID See Installing or removing the ThinkServer RAID 500 Upgrade Key for Advanced RAID on page 110 Chapter 3 Pro...

Page 54: ...700 Battery connector 2 Ports 3 0 1 Ports 7 4 Used to connect a mini SAS signal cable See Connecting the cables on page 48 2 Ports 3 0 Used to connect a mini SAS signal cable See Connecting the cables on page 48 3 ThinkServer RAID 700 Battery connector Used to connect a ThinkServer RAID 700 Battery See Installing or removing the ThinkServer RAID 700 Battery on page 113 42 ThinkServer RD440 User Gu...

Page 55: ...Module connector Used to connect the cable of a ThinkServer RAID Super Capacitor Module See Installing or replacing the ThinkServer RAID Super Capacitor Module on the cooling shroud on page 166 Expander card This topic provides information to help you locate the connectors on the expander card if your server has one installed in the shorter slot of the riser card assembly 1 The expander card works...

Page 56: ...ng hot swap hard disk drive bay and backplane configurations Eight 3 5 inch hard disk drive bays and one backplane Twelve 3 5 inch hard disk drive bays and one backplane Eight 2 5 inch hard disk drive bays and one backplane Sixteen 2 5 inch hard disk drive bays and two backplanes To locate the backplanes see Server components on page 34 Backplane for server models with eight 3 5 inch hard disk dri...

Page 57: ...the backplane for server models with eight 3 5 inch hard disk drive bays 1 8 pin power connector 4 Mini SAS ports 4 7 2 8 pin power connector 5 Mini SAS ports 0 3 3 Optical drive power connector 1 2 8 pin power connector Used to connect a power cable to provide power to the backplane 3 Optical drive power connector Used to connect the power cable for the slim optical drive if the server has one in...

Page 58: ...ard disk drive 4 Slot 3 for a 3 5 inch hard disk drive 10 Slot 9 for a 3 5 inch hard disk drive 5 Slot 4 for a 3 5 inch hard disk drive 11 Slot 10 for a 3 5 inch hard disk drive 6 Slot 5 for a 3 5 inch hard disk drive 12 Slot 11 for a 3 5 inch hard disk drive Figure 32 Rear view of the backplane for server models with twelve 3 5 inch hard disk drive bays 1 Signal cable connector 5 Signal cable con...

Page 59: ... help you locate the connectors on the backplane for server models with 2 5 inch hard disk drive bays The following illustrations show the connectors on the backplane for server models with 2 5 inch hard disk drive bays Figure 33 Front view of the backplane for server models with 2 5 inch hard disk drive bays 1 Slot 0 for a 2 5 inch hard disk drive or solid state drive 5 Slot 4 for a 2 5 inch hard...

Page 60: ...t the hard disk drive 8 to hard disk drive 11 if the backplane is for hard disk drives in the right cage of the server 4 Optical drive power connector Used to connect the power cable for the slim optical drive if the server has one installed Connecting the cables This topic provides instructions on how to connect the mini SAS to mini SAS signal cables This topic contains the following items Connec...

Page 61: ...led use the other mini SAS to mini SAS signal cable Connect the mini SAS connector 1 to the ports 7 4 on the RAID card Then connect the mini SAS connector 2 to the mini SAS ports 4 7 on the backplane If you are using a ThinkServer RAID 710 Adapter do the following 1 Use the mini SAS to mini SAS signal cable Connect the mini SAS connector 1 to the port 1 on the RAID card Then connect the mini SAS c...

Page 62: ...the other end of the cable to the connector 1 on the expander card 2 Use another mini SAS to mini SAS signal cable and connect the mini SAS connector on one end of the cable to the ports 7 4 on the ThinkServer RAID 700 Adapter Then connect the mini SAS connector on the other end of the cable to the connector 2 on the expander card If you are using a ThinkServer RAID 710 Adapter do the following 1 ...

Page 63: ...ve 11 use a mini SAS to mini SAS signal cable and connect the mini SAS connector 3 on one end of the cable to the connector 5 on the expander card Then connect the mini SAS connector on the other end of the cable to the mini SAS ports 0 3 on the backplane for 2 5 inch hard disk drives in the right cage 4 If your server has more than 12 hard disk drives installed for hard disk drive 12 to hard disk...

Page 64: ...ect the mini SAS connector on the other end of the cable to the mini SAS ports 8 11 on the backplane for twelve 3 5 inch hard disk drives Figure 37 Connecting cables from the expander card to the backplane for twelve 3 5 inch hard disk drives Refer to the following topics for information about the connector locations and the power cable connections Hot swap hard disk drive backplane on page 44 Exp...

Page 65: ...llowing topics for information about the connector locations and the power cable connections Hot swap hard disk drive backplane on page 44 System board components on page 53 System board components The following illustration shows the component locations on the system board Figure 38 System board components 1 Front panel connector 17 Riser card assembly 1 slot 2 Internal USB connector 1 18 Riser c...

Page 66: ... module connector Used to connect the cable of the diagnostic module if your server has a diagnostic module installed 5 Front VGA connector Used to connect the cable of the VGA DB 15 connector on the front panel of some server models 6 SATA connector 0 Used to connect the signal cable of the slim optical drive if your server has a slim optical drive installed 7 SAS connector 4 7 Used to connect th...

Page 67: ...AID 300 which includes onboard SAS software RAID levels 0 1 and 10 You also can activate onboard SAS software RAID 5 by installing a ThinkServer RAID 300 Upgrade Key for Advanced RAID in the iButton socket For more information see Installing or removing the ThinkServer RAID 300 Upgrade Key for Advanced RAID on page 125 16 ThinkServer Management Module With the integrated ThinkServer Management Mod...

Page 68: ...le installation rules on page 101 System board jumpers and switches This topic provides information about the jumpers and switches on the system board Note Depending on the model your server might look slightly different from the illustrations in this topic A jumper is a short length of conductor used to set up or adjust a printed circuit board such as the system board of a computer A jumper usual...

Page 69: ...the jumpers or switches you need to remove the server cover and gain access to the system board Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 87 1 Clear CMOS jumper Used to clear CMOS and turn the BIOS settings into the factory default settings Note Clearing CMOS does not erase your BIOS passwords To clear CMOS ...

Page 70: ...any parts and reconnect any cables Then reinstall the server cover See Completing the parts replacement on page 206 9 Connect the server to an ac power source and wait about 30 seconds Then turn on the server The BIOS settings turn to the factory default settings 2 TMM Enable Disable jumper also known as BMC Enable Disable jumper When the TMM Enable Disable jumper is in the default normal position...

Page 71: ...served for the manufacturer 1 BIOS recovery switch Used to recover the BIOS if the power to your server is interrupted while the BIOS is being updated and your server cannot start correctly To recover the BIOS see Recovering from a BIOS update failure on page 73 2 Clear password switch Used to erase forgotten passwords such as the BIOS passwords To clear passwords do the following Chapter 3 Produc...

Page 72: ...ur BIOS version contains the required parameters To update the ME do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean an...

Page 73: ...tration shows the TMM status LED and system fan error LEDs on the system board Figure 42 System board LEDs 1 TMM status LED also known as BMC status LED This LED indicates the status of the onboard ThinkServer Management Module TMM also known as BMC TMM status LED Color Description On Green The TMM is not ready Off None The TMM has no power or has failed Blinking Green The TMM is working 2 6 Syste...

Page 74: ...62 ThinkServer RD440 User Guide and Hardware Maintenance Manual ...

Page 75: ...pply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source The server can be turned off in one of the following ways Turn off the server from the operating system if your operating system supports this feature After an order...

Page 76: ...source the server also can respond to a remote request to turn on the server To remove all power from the server you must disconnect the server from the ac power source For information about your specific operating system refer to the related documentation or help system for the operating system 64 ThinkServer RD440 User Guide and Hardware Maintenance Manual ...

Page 77: ...p Utility program For password information see Using passwords on page 69 Viewing information in the Setup Utility program The Setup Utility program menu lists various items about the system configuration Select a desired item to view information or change settings When working with the Setup Utility program you must use the keyboard The keys used to perform various tasks are displayed on the righ...

Page 78: ...enu on page 67 Boot Options menu on page 68 Boot Manager menu on page 68 Save Exit menu on page 68 Lenovo provides the BIOS update utility on the Lenovo Support Web site You can download the BIOS update utility to update the BIOS if the newer BIOS version specifically solves a problem you have See Updating or recovering the BIOS on page 72 If the power to your server is interrupted while the BIOS ...

Page 79: ...Setup Utility program For each menu item press Enter to show selectable options and select a desired option by using the up and down arrow keys or type desired values from the keyboard Some items are displayed on the menu only if the server supports the corresponding features Notes Enabled means that the function is configured Disabled means that the function is not configured The Security menu co...

Page 80: ...the boot device selection window See Selecting a startup device on page 70 Save Exit menu After you finish viewing or changing settings in the Setup Utility program you can choose a desired action from the Save Exit menu to save changes discard changes or load default values and exit the program Press Enter to select the item on the Save Exit menu and then select Yes when prompted to confirm the a...

Page 81: ...e If both the administrator password and user password are set you can type either password to use the server However you must use your administrator password to change any configuration settings Password considerations For security reasons it is recommended to use a strong password that cannot be easily compromised Notes The Setup Utility program passwords are not case sensitive The server suppor...

Page 82: ...play the boot menu The boot device selection window opens 3 In the boot device selection window use the up and down arrow keys on the keyboard to switch between the selections Press Enter to select the device of your choice Then the server will start up from the selected device To view or permanently change the configured startup device sequence do the following 1 Start the Setup Utility program S...

Page 83: ...g 3 Do one of the following To use the Ethernet connector 0 as an Ethernet connector and also a system management connector select Management NIC Shared To use the Ethernet connector 0 as a dedicated system management connector select Management NIC Dedicated To use the Ethernet connector 1 as an Ethernet connector and also a system management connector select Onboard LAN port1 Shared To use the E...

Page 84: ...ersion might not support the latest system configurations If the power to your server is interrupted while the POST and BIOS are being updated your server might not restart correctly Ensure that you perform the BIOS update procedure in an environment with a steady power supply Besides ensure that your server can restart successfully without encountering hardware problems If you have updated the BI...

Page 85: ...ll any parts and reconnect any cables Then reinstall the server cover See Completing the parts replacement on page 206 8 Connect the server to an ac power source and then start the server from the bootable USB key that contains the amiboot rom file The recovery process starts After the recovery process is completed your server will automatically turn off 9 Repeat step 2 through step 5 10 Move the ...

Page 86: ...artition size and file system type Support for multiple operating systems Ability to install the operating system and device drivers in an unattended mode to save time Ability to create a reuseable response file that can be used with similarly configured Lenovo servers to make future installations even faster Starting the ThinkServer EasyStartup program This topic provides instructions on how to s...

Page 87: ...erver configurations supported by the specific version of the program and click User Guide to view the various functions and learn how to use the program Before using the ThinkServer EasyStartup program to install an operating system ensure that any external storage devices and fiber channels are configured correctly The ThinkServer EasyStartup program main interface provides the following menus o...

Page 88: ...n do the following when using the ThinkServer EasyStartup program on a Windows operating system For detailed information refer to the help system View a general introduction to your ThinkServer server model and the specific server configuration information View general guidance on how to use the ThinkServer EasyStartup DVD Download the required device drivers to a removable storage device so that ...

Page 89: ...elihood of failure increases with more drives in the array RAID 0 does not implement error checking so any error is uncorrectable More drives in the array means higher bandwidth but greater risk of data loss RAID 0 requires a minimum number of two hard disk drives RAID 1 mirroring without parity or striping RAID 1 uses mirroring so that data written to one drive is simultaneously written to anothe...

Page 90: ...D 0 and RAID 5 in the same drive group is not allowed For example if an existing RAID 5 virtual drive is created out of partial space in an array the next virtual drive in the array has to be RAID 5 only RAID 50 requires a minimum number of six hard disk drives RAID 60 a combination of RAID 0 and RAID 6 RAID 60 uses distributed parity with two independent parity blocks per stripe in each RAID set ...

Page 91: ...m to manage the RAID array and RAID controller in an operating system environment Before configuring RAID for your server observe the following precautions Use hard disk drives that are of the same type SATA or SAS and have the same capacity within a single RAID array The total drive capacity of the primary RAID array might be limited to 2 TB RAID array status When you turn on the server the RAID ...

Page 92: ...on Objects This menu helps you configure parameters for the RAID controller the virtual drives and the physical drives Rebuild This menu helps you rebuild a physical drive in a RAID array in the event of a physical drive failure You can choose to rebuild the data on the failing drive if the drive is still operational If the drive is not operational it must be replaced and the data on the failing d...

Page 93: ...o the following 1 Start the LSI Software RAID Configuration Utility program See Starting the LSI Software RAID Configuration Utility program on page 79 2 On the main interface of the program do one of the following depending on your needs If you want to create a RAID array select Easy Configuration and then follow the instructions on the screen If you want to add a secondary RAID array if supporte...

Page 94: ... fails For detailed information about hot spare drives refer to Introduction to RAID in the MegaRAID SAS Software User Guide on the documentation DVD that comes with your server To set a hard disk drive as a hot spare drive using the LSI Software RAID Configuration Utility program do the following 1 Start the LSI Software RAID Configuration Utility program See Starting the LSI Software RAID Config...

Page 95: ...a consistency check This topic provides instructions on how to run a consistency check for virtual drives using the LSI Software RAID Configuration Utility program The consistency check operation verifies that all stripes on a virtual drive with a redundant RAID level RAID 1 RAID 5 and RAID 10 are consistent and the date on the virtual drive is correct For example in a system with parity checking ...

Page 96: ... Devices Maintaining and Managing Storage Configurations The MegaRAID SAS Software User Guide also is available on the Lenovo Web site at http www lenovo com UserManuals Configuring the advanced SATA SAS hardware RAID Before configuring RAID for your server observe the following precautions Use hard disk drives that are of the same type SATA or SAS and have the same capacity within a single RAID a...

Page 97: ...lly updated and is available for download on the Lenovo Web site Go to http www lenovo com drivers and follow the instructions on the Web page to check for the latest level of firmware such as the BIOS updates and device drivers When you replace a device in the server you might have to either update the server with the latest version of the firmware that is stored in memory on the device or reflas...

Page 98: ...86 ThinkServer RD440 User Guide and Hardware Maintenance Manual ...

Page 99: ...t maximum levels of performance To download firmware updates for your server go to http www lenovo com drivers and follow the instructions on the Web page See Updating the firmware on page 85 for more information Before you install optional hardware devices ensure that the server is working correctly If the server is not working correctly see Chapter 7 Troubleshooting and diagnostics on page 211 t...

Page 100: ...uild up around you Always carefully handle the parts and other components such as PCI Express cards memory modules system boards and microprocessors by edges or frame Do not touch solder joints pins or exposed circuitry Do not leave the device where others can handle and possibly damage the device Before you replace a new part touch the static protective package containing the new part to an unpai...

Page 101: ...r has air ducts or air baffles do not remove them while the server is running Operating the server without the air ducts or air baffles might cause the microprocessors to overheat For servers that support up to two microprocessors ensure that the second microprocessor socket always contains a microprocessor or is protected by a microprocessor socket cover Working inside the server with the power o...

Page 102: ...ices and the server 2 Disconnect all power cords from electrical outlets 3 Disconnect the power cords Input Output I O cables and all other cables that are connected to the server 4 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 5 Press ...

Page 103: ...connecting cables on page 206 Removing and reinstalling the front bezel Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 87 This topic provides instructions on how to remove and reinstall the front bezel Before you begin print all the related instructions or ensure that you can view the PDF version on ano...

Page 104: ...ID MEM 1 PSU 1 2 1 2 3 4 5 6 7 8 MEM 2 1 2 3 4 5 6 7 8 9 10 CPU 1 2 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Figure 46 Installing the front bezel Installing removing or replacing hardware This topic provides instructions on how to install remove or replace hardware for your server You can expand the capabilities of your server by adding new hardware devices such as memory modules...

Page 105: ...hard disk drive bays on page 96 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly different from the illustrations in this topic Removing and reinstalling the rack handles for server models with twelve 3 5 inch hard disk drive bays Attention Do not open your s...

Page 106: ...s from the backplane 6 On each side of the server remove the screw that secures the rack handle and then remove the rack handle from the chassis Note Carefully pull the signal cable of each rack handle out of the hole in the chassis when you are removing the rack handles Figure 48 Removing the rack handles for server models with twelve 3 5 inch hard disk drive bays 7 To reinstall the rack handles ...

Page 107: ...chassis hold the signal cable from the rear and carefully pull it into the chassis until it is stopped by the rack handle b Insert the two small tabs on the rack handle into the corresponding holes 2 in the chassis Ensure that the screw hole in the rack handle is aligned with the corresponding hole 3 in the chassis Then install the screw to secure the rack handle on each side of the server Figure ...

Page 108: ...and server models with 2 5 inch hard disk drive bays Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 87 To remove and reinstall the rack handles for server models with eight 3 5 inch hard disk drive bays and server models with 2 5 inch hard disk drive bays do the following 1 On each side of the server re...

Page 109: ...e cooling shroud To access most server components on the system board you need to remove the cooling shroud To ensure proper cooling and airflow you need to reinstall the cooling shroud before turning on the server Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slig...

Page 110: ...d also ensure that all cables inside the server have been properly routed so that they will not interfere with installing the cooling shroud Note the orientation of the cooling shroud and then place it above the server so that the tabs on both sides of the cooling shroud are aligned with the corresponding holes or gaps in both sides of the chassis Then lower the cooling shroud into the chassis unt...

Page 111: ...erent from the illustrations in this topic To remove and reinstall the left cage do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on ...

Page 112: ... 2 1 2 3 4 5 6 MEM 2 1 2 3 4 5 6 7 8 9 10 11 12 CPU 1 2 1 2 3 4 5 6 7 8 PS U Me m CP U PS U Me m CP U Figure 55 Removing the left cage 9 To reinstall the left cage carefully route the cables from the left cage through the left cage hole in the front and then slide the left cage into the chassis until it snaps into position 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 MEM 1 PSU 1 2 1 2 3 4 5 6 MEM 2 1 2 3...

Page 113: ...s on how to install or remove a memory module Note The memory modules are sensitive to ESD Ensure that you read and understand Handling static sensitive devices on page 88 first and carefully perform the operation Memory module installation rules Your server has 12 memory slots to provide the following features Each slot supports 4 GB 8 GB and 16 GB double data rate 3 registered dual inline memory...

Page 114: ...ard 1 Memory slot CPU1 DIMMA1 7 Memory slot CPU2 DIMMA1 2 Memory slot CPU1 DIMMA2 8 Memory slot CPU2 DIMMA2 3 Memory slot CPU1 DIMMB1 9 Memory slot CPU2 DIMMB1 4 Memory slot CPU1 DIMMB2 10 Memory slot CPU2 DIMMB2 5 Memory slot CPU1 DIMMC1 11 Memory slot CPU2 DIMMC1 6 Memory slot CPU1 DIMMC2 12 Memory slot CPU2 DIMMC2 102 ThinkServer RD440 User Guide and Hardware Maintenance Manual ...

Page 115: ... memory slots into which the memory modules should be installed in different situations Figure 59 CPU1 DIMMs Table 3 Memory module installation rules for servers with one microprocessor CPU1 DIMM A1 A2 B1 B2 C1 C2 One DIMM X Two DIMMs X X Three DIMMs X X X Four DIMMs X X X X Six DIMMs X X X X X X Chapter 6 Installing removing or replacing hardware 103 ...

Page 116: ...Safety information on page iii and Guidelines on page 87 This topic provides instructions on how to install a memory module Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes Ensure that you consider and follow the memory module installation rules when performing the operation See Memory module installation rules ...

Page 117: ... memory slot 8 Touch the static protective package that contains the new memory module to any unpainted surface on the outside of the server Then take the new memory module out of the package Note Carefully handle the memory module by its edges 9 Position the new memory module over the memory slot Ensure that the notch 1 on the new memory module is aligned with the key 2 in the memory slot Then pr...

Page 118: ... and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 89 4 Remove the cooling shroud See Removing and reinstalling the...

Page 119: ...ted instructions or ensure that you can view the PDF version on another computer for reference Notes The RAID card is sensitive to ESD Ensure that you read and understand Handling static sensitive devices on page 88 first and carefully perform the operation Depending on the specific type your RAID card might look different from the illustrations in this topic Use any documentation that comes with ...

Page 120: ...e Note Carefully handle the RAID card by its edges 8 Note the dotted lines in the following illustration to properly position the new RAID card near the longer PCI Express card slot on the riser card assembly 1 Then carefully press the new RAID card straight into the slot until it is securely seated and its bracket also is secured by the riser card assembly 1 Figure 65 Installing the RAID card 9 I...

Page 121: ...age 87 This topic provides instructions on how to remove the RAID card Attention Ensure that you back up your data before removing the RAID card because you might need to reconfigure RAID and reinstall the operating system after removing the RAID card Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes If you remov...

Page 122: ...ss card slot bracket for each slot on the riser card assembly 1 If you want to install a new RAID card see Installing the RAID card on page 107 Then install the expander card if needed See Installing the expander card on page 117 9 Connect cables depending on your specific server configuration See Connecting the cables on page 48 10 Reinstall the riser card assembly 1 See Replacing the riser card ...

Page 123: ...500 Key and follow those instructions in addition to the instructions in this topic To install the TR 500 Key do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the ...

Page 124: ...cumentation DVD that comes with your server for information about how to configure the hardware RAID Removing the TR 500 Key Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 87 This topic provides instructions on how to remove the TR 500 Key if your server has a ThinkServer RAID 500 Adapter with a TR 500 ...

Page 125: ...y follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the removal procedure go to Completing the parts replacement on page 206 As the hardware RAID 5 and RAID 50 are not available without the TR 500 Key you might need to reconfigure RAID for your serv...

Page 126: ...h the TR 700 Battery and follow those instructions in addition to the instructions in this topic To install the TR 700 Battery do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the...

Page 127: ...stall the ThinkServer RAID 700 Adapter with the TR 700 Battery on the riser card assembly 1 See Installing or removing the RAID card on page 107 10 Reinstall the riser card assembly 1 See Replacing the riser card assembly 1 on page 183 What to do next To work with another piece of hardware go to the appropriate section To complete the installation go to Completing the parts replacement on page 206...

Page 128: ...mbly 1 See Installing or removing the RAID card on page 107 7 Carefully remove the three screws that secure the TR 700 Battery and then remove the TR 700 Battery from the ThinkServer RAID 700 Adapter Note Center the screwdriver when you remove the screws to avoid possible damage to any parts Figure 70 Removing the TR 700 Battery 8 If you want to install a new TR 700 Battery see Installing the TR 7...

Page 129: ...ce Notes The card might look slightly different from the illustrations in this topic Use any documentation that comes with the expander card and follow those instructions in addition to the instructions in this topic To install the expander card do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outle...

Page 130: ...slot bracket 7 Touch the static protective package that contains the expander card to any unpainted surface on the outside of the server Then take the expander card out of the package Note Carefully handle the expander card by its edges 8 Note the dotted lines in the following illustration to properly position the expander card near the shorter PCI Express card slot on the riser card assembly 1 Th...

Page 131: ...rmation on page iii and Guidelines on page 87 This topic provides instructions on how to remove the expander card Attention The server must have a RAID card and an expander card installed to support more than eight hard disk drives Ensure that you back up your data before removing the expander card because you might need to reconfigure RAID and reinstall the operating system after removing the exp...

Page 132: ... page 183 9 If you are instructed to return the old expander card follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the removal procedure go to Completing the parts replacement on page 206 Then you might need to reconfigure RAID for your server See ...

Page 133: ... and lay it upside down on a flat clean and static protective surface See Replacing the riser card assembly 2 on page 185 Note Usually Ethernet cards are installed on the riser card assembly 2 An Ethernet card also can be installed in any PCI Express card slot that supports it See Rear view of the server on page 29 to identify the PCI Express card slots of your server 5 Locate an appropriate PCI E...

Page 134: ...full height bracket from the Ethernet card b Note the orientation of the low profile bracket and position it on the Ethernet card so that the screw holes in the low profile bracket are aligned with the corresponding holes in the Ethernet card Then carefully install the screws to attach the low profile bracket to the Ethernet card securely Figure 76 Installing the low profile bracket to the Etherne...

Page 135: ...he driver disc that might come with the Ethernet card If you are using a Windows operating system run the ThinkServer EasyStartup DVD that comes with your server and follow the instructions on the screen to download and install the required Ethernet card driver to the server For more information see Using the ThinkServer EasyStartup program on a Windows operating system on page 76 If you are using...

Page 136: ...he server cover on page 89 4 Remove the riser card assembly 2 and lay it upside down on a flat clean and static protective surface See Replacing the riser card assembly 2 on page 185 Note Usually Ethernet cards are installed on the riser card assembly 2 An Ethernet card also might be installed in any PCI Express card slot that supports it See Rear view of the server on page 29 to identify the PCI ...

Page 137: ...ose instructions in addition to the instructions in this topic Depending on the model your server might look slightly different from the illustration in this topic To install the TR 300 Key do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the s...

Page 138: ...ly 1 on page 183 What to do next To work with another piece of hardware go to the appropriate section To complete the installation go to Completing the parts replacement on page 206 Then the onboard SAS software RAID 5 is available for your server if your server has the required number of hard disk drives installed To configure RAID see Configuring RAID on page 76 Removing the TR 300 Key Attention...

Page 139: ...cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 89 4 Locate the iButton socket on t...

Page 140: ...ed to return the old TR 300 Key follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the removal procedure go to Completing the parts replacement on page 206 As the onboard SAS software RAID 5 is not available without the TR 300 Key you might need to r...

Page 141: ...ll the related instructions or ensure that you can view the PDF version on another computer for reference Notes Use any documentation that comes with the TMM Premium and follow those instructions in addition to the instructions in this topic Depending on the model your server might look slightly different from the illustration in this topic To install the TMM Premium do the following 1 Remove all ...

Page 142: ...erver Management Module User Guide which is available for download at http www lenovo com UserManuals for more information about server remote management Removing the TMM Premium Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 87 This topic provides instructions on how to remove the TMM Premium if your s...

Page 143: ...s and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 89 4 Locate the TMM Premium connector on the system board and t...

Page 144: ...rver might look slightly different from the illustration in this topic To install the TPM do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and pla...

Page 145: ...n To complete the installation go to Completing the parts replacement on page 206 Then you can configure the TPM function in the Setup Utility program See Configuring the TPM function on page 70 Removing the TPM Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 87 This topic provides instructions on how to...

Page 146: ...he server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 89 4 Locate the TPM connector on the system board See System board components on page 53 If there is any PCI Expre...

Page 147: ... all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the removal procedure go to Completing the parts replacement on page 206 Installing or replacing a hot swap redundant power supply Attention Do not open your server or attempt any repair before reading and...

Page 148: ...ge current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes To maintain the EMI integrity and coolin...

Page 149: ...ay If you are replacing a hot swap redundant power supply locate the failing power supply in the rear of your server and then disconnect the power cord from the failing hot swap redundant power supply Note On each hot swap redundant power supply there is a status LED near the power cord connector For information about the status LED see Hot swap redundant power supply status LED on page 40 If your...

Page 150: ...r supply 3 Touch the static protective package that contains the new hot swap redundant power supply to any unpainted surface on the outside of the server Then remove the new hot swap redundant power supply from the package 4 Note the orientation of the new hot swap redundant power supply and then slide it into the chassis until it snaps into position Figure 87 Installing a hot swap redundant powe...

Page 151: ...w to install or replace a heat sink CAUTION The heat sink might be very hot Turn off the server and wait three to five minutes to let the server cool before removing the server cover Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly different from the illustra...

Page 152: ...he heat sink off the system board 8 Lay aside the old heat sink Touch the static protective package that contains the new heat sink to any unpainted surface on the outside of the server Then remove the new heat sink from the package Notes If you are replacing a heat sink you need to use a cleaning pad that might come with the new heat sink to wipe the thermal grease from the top of the microproces...

Page 153: ...tructed to return the old heat sink follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 206 Installing or replacing the microprocessor This topic provides instructions on h...

Page 154: ...se any documentation that comes with the microprocessor option kit and follow those instructions in addition to the instructions in this topic Your microprocessor socket and socket cover might look slightly different from the illustrations in this topic To install the second microprocessor do the following 1 Remove all media from the drives and turn off all attached devices and the server Then dis...

Page 155: ...ition Then remove the plastic microprocessor socket cover Store the microprocessor socket cover in case you later remove the microprocessor and need the socket cover to protect the pins on the socket Note Do not drop anything onto the microprocessor socket while it is exposed The socket pins must be kept as clean as possible Figure 91 Removing the microprocessor socket cover 8 Touch the static pro...

Page 156: ...or by its edges and align the notches 1 on it with the tabs 2 in the microprocessor socket Then carefully lower the new microprocessor straight down into the microprocessor socket Note The small triangle 3 on one corner of the new microprocessor is the microprocessor orientation indicator The new microprocessor is in the correct orientation when this indicator faces the beveled corner 4 of the mic...

Page 157: ...e of hardware go to the appropriate section To complete the installation go to Completing the parts replacement on page 206 Replacing the microprocessor Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 87 This topic provides instructions on how to replace the microprocessor CAUTION The heat sink and micro...

Page 158: ...all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 89 4 Remove the cooling s...

Page 159: ...t while it is exposed The socket pins must be kept as clean as possible Figure 96 Removing the microprocessor 8 Touch the static protective package that contains the new microprocessor to any unpainted surface on the outside of the server Then remove the new microprocessor from the package 9 Remove the protective cover that protects the gold contacts on the bottom of the new microprocessor Do not ...

Page 160: ...roprocessor straight down into the microprocessor socket Note The small triangle 3 on one corner of the new microprocessor is the microprocessor orientation indicator The new microprocessor is in the correct orientation when this indicator faces the beveled corner 4 of the microprocessor socket Figure 98 Installing the microprocessor 148 ThinkServer RD440 User Guide and Hardware Maintenance Manual...

Page 161: ...to the appropriate section To complete the replacement go to Completing the parts replacement on page 206 Installing or replacing a 2 5 inch solid state drive This topic contains the following items Installing a 2 5 inch solid state drive into a 3 5 inch hard disk drive bay on page 150 Replacing a 2 5 inch solid state drive from a 3 5 inch hard disk drive bay on page 154 For a list of ThinkServer ...

Page 162: ... the order of the hard disk drive bays as well as the order from the lowest capacity to the highest capacity Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes Depending on the model your server might come with 3 5 inch hot swap hard disk drives or 2 5 inch hot swap hard disk drives The illustrations in this topic...

Page 163: ...isk drive tray out of the front of the chassis Figure 101 Removing the dummy hard disk drive tray 4 Touch the static protective package that contains the 2 5 inch solid state drive to any unpainted surface on the outside of the server Then take the solid state drive out of the package Note Do not touch the circuit board on the solid state drive Chapter 6 Installing removing or replacing hardware 1...

Page 164: ... two screw holes in the solid state drive with the corresponding holes in the drive adapter Then install the two screws to secure the solid state drive to the drive adapter Figure 103 Installing the screws to secure the solid state drive to the drive adapter 7 Position the drive adapter with the solid state drive into the 3 5 inch drive bracket 152 ThinkServer RD440 User Guide and Hardware Mainten...

Page 165: ...e to the bracket 9 Slide the bracket with the solid state drive into the drive bay from the front until it snaps into position and then completely close the handle ID Mem CPU PSU Figure 105 Installing the bracket with the solid state drive 10 Check the hard disk drive status LEDs to ensure that the solid state drive is operating correctly You might have to restart the server for the newly installe...

Page 166: ... Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 87 This topic provides instructions on how to replace a 2 5 inch solid state drive from a 3 5 inch hard disk drive bay Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference To replace a 2 5 ...

Page 167: ...acket with the solid state drive 4 Remove the five screws that secure the solid state drive and the 3 5 inch to 2 5 inch drive adapter Then remove the drive adapter with the solid state drive from the bracket Figure 108 Removing the screws that secure the solid state drive and the drive adapter Chapter 6 Installing removing or replacing hardware 155 ...

Page 168: ...to return the old solid state drive follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To configure RAID go to Configuring RAID on page 76 To complete the replacement go to Completing the parts replacement on page 206 Installing or replacing the optical drive At...

Page 169: ...re into the beam do not view directly with optical instruments and avoid direct exposure to the beam Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes Depending on the model your server might look slightly different from the illustrations in this topic Use any documentation that comes with the new optical drive a...

Page 170: ...re 112 Removing the optical drive for server models with 2 5 inch hard disk drives If you are installing an optical drive remove the dummy optical drive tray The way of removing the dummy optical drive tray is similar to the way of removing the optical drive that is described above Store the dummy optical drive tray in case you later remove the optical drive and need the dummy optical drive tray t...

Page 171: ...ket from the old optical drive or the dummy optical drive tray Then install it on the side of the new optical drive Figure 113 Installing the optical drive retaining bracket Chapter 6 Installing removing or replacing hardware 159 ...

Page 172: ... the front until it snaps into position Figure 114 Installing the optical drive for server models with 3 5 inch hard disk drives Figure 115 Installing the optical drive for server models with 2 5 inch hard disk drives 160 ThinkServer RD440 User Guide and Hardware Maintenance Manual ...

Page 173: ...e Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 87 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes Depending on the model your server and tape drive might look slightly different from the illustrations in this topic...

Page 174: ...Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes The PCI Express solid state drive is extremely sensitive to ESD Ensure that you read and understand Handling static sensitive devices on page 88 first and carefully perform the operation Depending on the specific type the PCI Express solid state drive might look d...

Page 175: ...ge 109 7 Grasp the PCI Express solid state drive by its edges and carefully pull it out of the PCI Express card slot Note The PCI Express solid state drive might fit tightly into the slot If necessary alternate moving each side of the PCI Express solid state drive a small and equal amount until it is completely removed from the slot Figure 118 Removing the PCI Express solid state drive from the ri...

Page 176: ...ectly position the PCI Express solid state drive near the PCI Express card slot on the riser card assembly 1 Then carefully press the new PCI Express solid state drive straight into the slot in the middle until it is securely seated and its bracket also is secured by the riser card assembly 1 Figure 120 Installing the PCI Express solid state drive on the riser card assembly 1 164 ThinkServer RD440...

Page 177: ...the riser card assembly 1 on page 183 or Replacing the riser card assembly 2 on page 185 12 If you are instructed to return the old PCI Express solid state drive follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the replacement go to Completing the ...

Page 178: ...ached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the s...

Page 179: ...apacitor Module to any unpainted surface on the outside of the server Then take the new ThinkServer RAID Super Capacitor Module out of the package 6 Note the orientation of the new ThinkServer RAID Super Capacitor Module Then gently press the tab 1 on the bracket and install the new ThinkServer RAID Super Capacitor Module into the bracket at the same time Figure 124 Installing the ThinkServer RAID...

Page 180: ...ule to the ThinkServer RAID Super Capacitor Module connector on the PCI Express card using the extended cable shipped with the ThinkServer RAID Super Capacitor Module Figure 126 Connecting the cable of the ThinkServer RAID Super Capacitor Module to the PCI Express card 9 If you are instructed to return the failing ThinkServer RAID Super Capacitor Module follow all packaging instructions and use an...

Page 181: ...nected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 89 4 Remove the cooling shroud See Removing and reinstalling the cooling shroud on page 97 5 Remove the...

Page 182: ...ver RAID Super Capacitor Module from the holder at the same time Figure 128 Removing the ThinkServer RAID Super Capacitor Module from the holder 7 Touch the static protective package that contains the new ThinkServer RAID Super Capacitor Module and its holder to any unpainted surface on the outside of the computer Then take the new ThinkServer RAID Super Capacitor Module and its holder out of the ...

Page 183: ...r Module is oriented as shown Figure 129 Installing the ThinkServer RAID Super Capacitor Module into the holder 9 Install the holder with the new ThinkServer RAID Super Capacitor Module into the PCI Express card slot 2 on the riser card assembly 2 Figure 130 Installing the holder with the ThinkServer RAID Super Capacitor Module Chapter 6 Installing removing or replacing hardware 171 ...

Page 184: ...ist of ThinkServer hard disk drive options go to http lenovoquickpick com usa home thinkserver rack and tower server You can install a new hot swap hard disk drive or replace a failing hot swap hard disk drive without turning off the server which helps you avoid significant interruption to the operation of the system The EMI integrity and cooling of the server are protected by having all drive bay...

Page 185: ...other computer for reference Notes Depending on the model your server might look slightly different from the illustrations in this topic Use any documentation that comes with the hot swap hard disk drive and follow those instructions in addition to the instructions in this topic To install or replace a hot swap hard disk drive do the following 1 Do one of the following If you are installing a new ...

Page 186: ...swap hard disk drive or dummy tray 2 Pull the handle and carefully slide the hot swap hard disk drive or the dummy tray out of the front of the chassis Figure 134 Removing the 3 5 inch hot swap hard disk drive or dummy tray 174 ThinkServer RD440 User Guide and Hardware Maintenance Manual ...

Page 187: ...ide of the server Then take the new hot swap hard disk drive out of the package Note Do not touch the circuit board on the hard disk drive 4 Slide the new hot swap hard disk drive into the drive bay from the front until it snaps into position and then completely close the handle Figure 136 Installing the 3 5 inch hot swap hard disk drive Chapter 6 Installing removing or replacing hardware 175 ...

Page 188: ...ow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To configure RAID go to Configuring RAID on page 76 Replacing the hot swap hard disk drive backplane This topic provides instructions on how to replace the hot swap hard disk drive backplane This topic contains the ...

Page 189: ...onnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 89 4 Locate the backplane See Components of server models with eight 3 5 ...

Page 190: ... that contains the new hot swap hard disk drive backplane to any unpainted surface on the outside of the server Then remove the new backplane from the package Note Carefully handle the backplane by its edges 10 Note the orientation of the new backplane and position it on the chassis so that the small hooks 1 on the chassis pass through the corresponding holes in the new backplane Then carefully pr...

Page 191: ...e parts replacement on page 206 Replacing the backplane for server models with twelve 3 5 inch hard disk drive bays Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 87 This topic provides instructions on how to replace the backplane for server models with twelve 3 5 inch hard disk drive bays Before you be...

Page 192: ...he backplane Then slowly and carefully move the backplane to the rear of the chassis until the hooks 1 pass through the holes in the backplane and then completely remove the backplane out of the chassis Figure 142 Removing the backplane for server models with twelve 3 5 inch hard disk drive bays 8 Touch the static protective package that contains the new hot swap hard disk drive backplane to any u...

Page 193: ...ll the related instructions or ensure that you can view the PDF version on another computer for reference Note To show the backplane clearly the system fans are omitted from the illustrations in this topic To replace the backplane for server models with 2 5 inch hard disk drive bays do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect...

Page 194: ...r models with 2 5 inch hard disk drive bays 8 Touch the static protective package that contains the new hot swap hard disk drive backplane to any unpainted surface on the outside of the server Then remove the new backplane from the package Note Carefully handle the backplane by its edges 182 ThinkServer RD440 User Guide and Hardware Maintenance Manual ...

Page 195: ...ap hard disk drive backplane follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the replacement go to Completing the parts replacement on page 206 Replacing the riser card assembly 1 Attention Do not open your server or attempt any repair before read...

Page 196: ...bly 1 off the chassis 7 If there is any PCI Express card installed on the riser card assembly 1 especially when a RAID card and an expander card are installed record the cable connections disconnect all cables from the cards and then completely remove the riser card assembly 1 out of the chassis 8 Touch the static protective package that contains the new riser card assembly 1 to any unpainted surf...

Page 197: ... another piece of hardware go to the appropriate section To complete the replacement go to Completing the parts replacement on page 206 Replacing the riser card assembly 2 Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 87 This topic provides instructions on how to replace the riser card assembly 2 Befor...

Page 198: ...ng and reinstalling the cooling shroud on page 97 Figure 148 Lifting the riser card assembly 2 off the chassis 6 If necessary disconnect any cables from the PCI Express cards installed on the riser card assembly 2 and then completely remove the riser card assembly 2 out of the chassis 7 Touch the static protective package that contains the new riser card assembly 2 to any unpainted surface on the ...

Page 199: ...hardware go to the appropriate section To complete the replacement go to Completing the parts replacement on page 206 Replacing the front panel board This topic provides instructions on how to replace the front panel board This topic contains the following items Replacing the front panel board for server models with eight 3 5 inch hard disk drive bays on page 188 Replacing the front panel board fo...

Page 200: ...the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 89 4 Locate the front panel board See Components of server models with eight 3 5 inch hard disk drive bays on page 35 5 Disconnec...

Page 201: ...isk drive bays Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 87 To replace the front panel board for server models with 2 5 inch hard disk drive bays do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outl...

Page 202: ...left cage so that the front controls connectors and LEDs are through the corresponding holes in the cage and the two screw holes in the new front panel board are aligned with the corresponding mounting studs on the cage Then install the screws to secure the front panel board in place Figure 153 Installing the front panel board in the left cage of server models with 2 5 inch hard disk drive bays 12...

Page 203: ...cing the diagnostic module for server models with eight 3 5 inch hard disk drive bays Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 87 To replace the diagnostic module for server models with eight 3 5 inch hard disk drive bays do the following 1 Remove all media from the drives and turn off all attache...

Page 204: ...he new diagnostic module to any unpainted surface on the outside of the server Then take the new diagnostic module out of the package 8 Slide the new diagnostic module into the chassis from the front until it snaps into position Figure 155 Installing the diagnostic module for server models with eight 3 5 inch hard disk drive bays 9 Connect the diagnostic module cable to the rear of the new diagnos...

Page 205: ...tic protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 89 4 Remove the front bezel See Removing and reinstalling the front bezel on page 91 5 Remove the cooling shroud See Removing and reinstalling the cooling shroud on page 97 6 Locate the diagnostic module See Components of server models with 2 5 in...

Page 206: ...or shipping What to do next To work with another piece of hardware go to the appropriate section To complete the replacement go to Completing the parts replacement on page 206 Replacing a system fan Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 87 This topic provides instructions on how to replace a sy...

Page 207: ... Module Premium on page 26 If your server does not come with an Intelligent Diagnostics Module Premium you can view the system fan error LEDs on the system board to locate the failing system fan See System board LEDs on page 60 3 Grasp the top of the system fan with your index finger and thumb and then lift the system fan out of the server ID 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 PS U Me m CP U Fi...

Page 208: ...e the replacement go to Completing the parts replacement on page 206 Replacing the coin cell battery Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 87 This topic provides instructions on how to replace the coin cell battery Your server has a special type of memory that maintains the date time and config...

Page 209: ...er you replace the coin cell battery you must reset passwords reset system date and time and reconfigure the server 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabine...

Page 210: ...ment go to Completing the parts replacement on page 206 After you replace the coin cell battery you must reset passwords reset system date and time and reconfigure the server See Chapter 5 Configuring the server on page 65 Replacing the system board Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 87 This...

Page 211: ...et and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the hot swap redundant power supplies See Installing or replacing a hot swap redundant power supply on page 135 4 Remove the server cover See Removing the server cover on page 89 5 Remove the cooling shroud See Removing and reinstalling the cooling shroud on page...

Page 212: ...ving a memory module on page 106 11 Remove the TMM Premium if one is installed See Removing the TMM Premium on page 130 12 Remove the TPM if one is installed See Removing the TPM on page 133 13 Remove the heat sinks See Installing or replacing a heat sink on page 139 200 ThinkServer RD440 User Guide and Hardware Maintenance Manual ...

Page 213: ...ystem board Then remove the ten screws that secure the system board following the recommended numerical sequence as shown Figure 164 Removing the screws that secure the system board Chapter 6 Installing removing or replacing hardware 201 ...

Page 214: ...n flat and static protective surface Touch the static protective package that contains the new system board to any unpainted surface on the outside of the server Then take the new system board out of the package 17 Install the new system board into the chassis as shown Ensure that the rear connectors on the new system board are inserted into the corresponding holes in the rear panel and the ten sc...

Page 215: ...o microprocessor socket covers to protect the pins on the microprocessor sockets during shipping and handling Use the microprocessor socket covers removed from the new system board To install a microprocessor socket cover on the old system board do the following a Ensure that the small handle and the microprocessor retainer are in the fully open position See Installing the second microprocessor on...

Page 216: ...talling the microprocessor socket cover c Gently close the microprocessor retainer press down the small handle and then push the small handle inward to lock the retainer into position Figure 169 Securing the microprocessor retainer 21 Install the heat sinks on the new system board See Installing or replacing a heat sink on page 139 22 Install the memory modules on the new system board See Installi...

Page 217: ...e riser card assembly 1 on page 183 and Replacing the riser card assembly 2 on page 185 28 Note the orientation of the system fan cage Align the left and right sides of the system fan cage with the corresponding mounting posts in the chassis Then press the system fan cage with the installed system fans straight down into the chassis until the system fan cage is correctly seated and the system fans...

Page 218: ...driver you need download that driver separately from the Web page and install it individually to your server Completing the parts replacement This topic provides instructions to help you complete the parts replacement and turn on your server To complete the parts replacement you must properly route the cables inside the server reinstall the server cover reconnect all the external cables and for so...

Page 219: ...ont VGA DB 15 connector If your server has a RAID card and an expander card installed properly route the mini SAS to mini SAS signal cables 2 that are connected from the RAID card to the expander card Route the backplane power cables 3 through the right inner side of the chassis If your server has a slim optical drive installed connect the power cable 4 for the optical drive to the optical drive p...

Page 220: ...ver latch 1 to the closed position and slide the server cover to the front of the chassis at the same time until the server cover snaps into position and the cover latch is closed Figure 174 Closing the server cover completely 7 Install the server into a rack cabinet using the rail kit that comes with the server See the Rack Installation Instructions that comes with the server 8 Reconnect external...

Page 221: ...s use the documentation that comes with each optional device To obtain the supported device drivers for your server from the Lenovo Support Web site go to http www lenovo com drivers and follow the instructions on the Web page to find and download the device drivers you need Refer to the following information resources to update the server configuration To update the BIOS configuration see Using t...

Page 222: ...210 ThinkServer RD440 User Guide and Hardware Maintenance Manual ...

Page 223: ...blem could be solved 6 View the system event log to diagnose problems See Viewing the system event log on page 212 7 Turn on the server and press Esc as soon as you see the logo screen to view any diagnostic messages 8 Download and use a diagnostic program to diagnose problems See Using a diagnostic program on page 212 9 Refer to Basic troubleshooting tables on page 212 and follow the instructions...

Page 224: ...pt SMI events You can view the SEL to diagnose system problems The TMM implements the SEL as specified in the IPMI 2 0 specification The SEL is accessible regardless of the system power state through the TMM in band and out of band interfaces For more information about viewing the SEL refer to the ThinkServer Management Module User Guide which is available for download at http www lenovo com UserM...

Page 225: ...responding symptom in the order in which they are listed until the problem is solved If none of these actions solve the problem see Troubleshooting procedure on page 211 for the subsequent steps you should check after using the information in this topic If the problem still cannot be solved seek technical assistance See Chapter 8 Getting information help and service on page 217 Notes If you are in...

Page 226: ...ee Troubleshooting procedure on page 211 for the subsequent steps you should check after using the information in this topic If the problem still cannot be solved seek technical assistance See Chapter 8 Getting information help and service on page 217 Notes If you are instructed to remove install or replace any CRUs refer to the related procedure in Chapter 6 Installing removing or replacing hardw...

Page 227: ...ng the information in this topic If the problem still cannot be solved seek technical assistance See Chapter 8 Getting information help and service on page 217 Notes If you are instructed to remove install or replace any CRUs refer to the related procedure in Chapter 6 Installing removing or replacing hardware on page 87 If an action step is preceded by Trained service technician only this action ...

Page 228: ...device does not work 1 Ensure that The mouse or pointing device cable is securely connected to the server If the USB mouse or pointing device is connected to a USB hub disconnect the mouse or pointing device from the hub and connect it directly to the server The mouse or pointing device is clean and no dust accumulates The device drivers are installed correctly The USB controller is enabled in the...

Page 229: ...To access the Lenovo Support Web site go to http www lenovo com support For more information about your server documentation see Server documentation on page 2 If you suspect a software problem refer to the documentation including readme files and online help that comes with the operating system or software program ThinkServer Web site The ThinkServer Web site provides up to date information and s...

Page 230: ...e warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period Problem determination Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem Hardware repair If the problem is caused by hardware under warranty...

Page 231: ...rvice is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and ...

Page 232: ...220 ThinkServer RD440 User Guide and Hardware Maintenance Manual ...

Page 233: ...ublication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo...

Page 234: ...internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from Lenovo Maximum memory might require replacement of the standard memory with an optional memory module Lenovo makes no representations or warranties with respect to non Lenovo products Support if an...

Page 235: ...t the battery is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and C...

Page 236: ...ility Table 5 Limits for particulates and gases Contaminant Limits Particulate The room air must be continuously filtered with 40 atmospheric dust spot efficiency MERV 9 according to ASHRAE Standard 52 21 Air that enters a data center must be filtered to 99 97 efficiency or greater using high efficiency particulate air HEPA filters that meet MIL STD 282 The deliquescent relative humidity of the pa...

Page 237: ...et Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Electronic emission notices The following information refers to the Lenovo ThinkServer machine types 70AE 70AF 70AG 70AH 70AJ 70AK ...

Page 238: ...mply with the limits for Class A Information Technology Equipment according to European Standard EN 55022 The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment Lenovo Einsteinova 21 851 01 Bratislava Slovakia Warning This is a Class A product In a domestic environment this...

Page 239: ...rursachen in diesem Fall kann vom Betreiber verlangt werden angemessene Maßnahmen durchzuführen und dafür aufzukommen Nach dem EMVG Geräte dürfen an Orten für die sie nicht ausreichend entstört sind nur mit besonderer Genehmigung des Bundesministers für Post und Telekommunikation oder des Bundesamtes für Post und Telekommunikation betrieben werden Die Genehmigung wird erteilt wenn keine elektromag...

Page 240: ...ironment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor set the following power management features to take effect when your servers have been used Processor or core reduced power states Variable speed fan ...

Page 241: ...eplacement 206 CRU identification 37 D devices handling static sensitive 88 diagnostic module locations 24 replacing 191 diagnostic panel LED 24 locations 24 diagnostic program troubleshooting and diagnostics 212 Diagnostic programs software 14 DIMM installation rules 101 installing 104 removing 106 DIMM status LED 28 documentation using 217 E EasyUpdate Firmware Updater program using 85 Ethernet ...

Page 242: ...odule 104 microprocessor 141 optical drive 156 RAID card 107 server cover 206 solid state drive 149 150 ThinkServer RAID Super Capacitor Module 165 TMM Premium 129 TPM 132 TR 300 Key 125 TR 500 Key 111 TR 700 Battery 114 installing and using MegaRAID Storage Manager program 84 Intelligent Diagnostics Module locations 25 Intelligent Diagnostics Module Premium locations 26 interface LSI Software RAI...

Page 243: ...supply status LEDs locations 40 precautions guidelines 87 R rack handles reinstalling 93 removing 93 RAID configuring 76 introduction 77 RAID array creating adding or deleting 81 RAID array status 79 RAID card installing 107 locations 40 removing 109 RAID configuration utilities software 13 rear view of the server locations 29 rebuilding physical drive 82 recovering the BIOS 73 reinstalling coolin...

Page 244: ...n Utility program 79 Setup Utility program 65 ThinkServer EasyStartup program 74 startup device selecting 70 Setup Utility program 70 static sensitive devices guidelines 88 static sensitive devices handling 88 system board 53 LED 60 replacing 198 system board components locations 53 system board jumpers locations 56 system board LEDs locations 60 system board switches locations 56 system date sett...

Page 245: ...tem event log 212 ThinkServer EasyStartup program problems 212 troubleshooting procedure 211 turning off the server 63 turning on the server 63 TÜV gloss statement 225 U updating firmware 85 server configuration 209 the BIOS 72 updating or recovering the BIOS 72 using documentation 217 EasyUpdate Firmware Updater program 85 passwords 69 Setup Utility program 65 ThinkServer EasyStartup program 73 V...

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