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Lenovo ThinkPad 1 Gen Z13 User Manual Download Page 64

Self-help resources

Use the following self-help resources to learn more about the computer and troubleshoot problems.

Resources

How to access?

Troubleshooting and FAQ

• 

https://www.lenovo.com/tips

• 

https://forums.lenovo.com

Accessibility information

https://www.lenovo.com/accessibility

Reset or restore Windows

•  Use Lenovo recovery options. 

1.  Go to 

https://support.lenovo.com/ 

HowToCreateLenovoRecovery

.

2.  Follow the on-screen instructions.

•  Use Windows recovery options. 

1.  Go to 

https://pcsupport.lenovo.com

.

2.  Detect your computer or manually select your 

computer model.

3.  Navigate to the troubleshooting menu to diagnose 

the operating system for recovery instructions.

Use the Vantage app to: 

•  Configure device settings.

•  Download and install UEFI BIOS, drivers, and firmware 

updates.

•  Secure your computer from outside threats.

•  Diagnose hardware problems.

•  Check the computer warranty status.

•  Access 

User Guide 

and helpful articles.

Note:

The available features vary depending on the 

computer model.

Type 

Vantage 

in the Windows search box and then press 

Enter.

Product documentation: 

• 

Safety and Warranty Guide

• 

Generic Safety and Compliance Notices

• 

Setup Guide

•  This 

User Guide

• 

Regulatory Notice

Go to 

https://pcsupport.lenovo.com

. Then, follow the on- 

screen instructions to filter out the documentation you 
want.

56

Z13 Gen 1 and Z16 Gen 1 User Guide

Summary of Contents for ThinkPad 1 Gen Z13

Page 1: ...Z13 Gen 1 and Z16 Gen 1 User Guide ...

Page 2: ......

Page 3: ......

Page 4: ...d Warranty Guide Setup Guide Generic Safety and Compliance Notices First Edition May 2022 Copyright Lenovo 2022 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 5: ...34 Accessories 34 Purchase accessories 34 Chapter 4 Secure your computer and information 35 Lock the computer for ThinkPad Z16 Gen 1 only 35 Log in with your fingerprint 35 Log in with your face ID 36 Protect data against power loss 36 UEFI BIOS passwords 36 Password types 37 Set change and remove a password 38 Associate your fingerprints with passwords 39 Certificate based BIOS management 39 Chap...

Page 6: ...Appendix B Notices and trademarks 63 ii Z13 Gen 1 and Z16 Gen 1 User Guide ...

Page 7: ...formation Illustrations in this documentation might look different from your product Depending on the model some optional accessories features software programs and user interface instructions might not be applicable to your computer Documentation content is subject to change without notice To get the latest documentation go to https pcsupport lenovo com Copyright Lenovo 2022 iii ...

Page 8: ...iv Z13 Gen 1 and Z16 Gen 1 User Guide ...

Page 9: ...er 1 Meet your computer Front view ThinkPad Z13 Gen 1 Infrared camera Microphone Touch screen TrackPoint pointing stick Fingerprint reader Trackpad Privacy shutter for selected models Copyright Lenovo 2022 1 ...

Page 10: ...rivacy shutter The F9 key works as a privacy shutter When the indicator is on your camera will be disabled Related topics Use the TrackPoint pointing device on page 14 Use the trackpad on page 15 Use the touch screen for selected models on page 17 Log in with your fingerprint on page 35 Log in with your face ID on page 36 2 Z13 Gen 1 and Z16 Gen 1 User Guide ...

Page 11: ...Chapter 1 Meet your computer 3 ...

Page 12: ...Side view ThinkPad Z13 Gen 1 USB C USB 4 power connector USB C USB 4 connector Power button Nano SIM card tray Audio connector for selected models 4 Z13 Gen 1 and Z16 Gen 1 User Guide ...

Page 13: ... USB 3 2 Gen 2 connector Audio connector Power button Nano SIM card tray for selected models Related topics USB specifications on page 9 Charge the computer on page 32 Use an SD card for ThinkPad Z16 Gen 1 only on page 34 Lock the computer for ThinkPad Z16 Gen 1 only on page 35 Chapter 1 Meet your computer 5 ...

Page 14: ...omputer stops responding and you cannot turn it off by pressing the power button reset your computer 1 Disconnect your computer from ac power 2 Insert a straightened paper clip into the hole to cut off power supply temporarily 3 Connect your computer to ac power and then turn on your computer CAUTION 6 Z13 Gen 1 and Z16 Gen 1 User Guide ...

Page 15: ... the temperature of the bottom surface will remain within an acceptable range as defined in IEC 62368 1 but such temperatures can still be high enough to cause discomfort or harm to the user if directly touched for over one minute at a time As such it is recommended that users avoid prolonged direct contact with the bottom of the computer Chapter 1 Meet your computer 7 ...

Page 16: ...ange HDR function this function only works under Hybrid Graphics mode To switch the display setting between Hybrid Graphics mode and Discrete Graphics mode 1 Restart the computer When the logo screen is displayed press F1 to enter the UEFI BIOS menu 2 Select Config Display Graphic Devices and follow the on screen instructions Security features Face authentication Fingerprint reader Glance Privacy ...

Page 17: ...functionality To purchase USB C accessories go to https www lenovo com accessories Statement on USB transfer rate Depending on many factors such as the processing capability of the host and peripheral devices file attributes and other factors related to system configuration and operating environments the actual transfer rate using the various USB connectors on this device will vary and will be slo...

Page 18: ...10 Z13 Gen 1 and Z16 Gen 1 User Guide ...

Page 19: ...d a Lenovo USB C to Ethernet Adapter Lenovo USB C to Ethernet Adapter is available as an option and shipped with some computer models You can purchase one from Lenovo at https www lenovo com accessories Connect to a cellular network for selected models To connect a 4G cellular data network you must have a wireless wide area network WWAN card and a nano SIM card installed The nano SIM card might co...

Page 20: ...by location environment network conditions and other factors To establish a cellular connection 1 Turn off the computer 2 Locate the nano SIM card slot and insert the nano SIM card as shown Note the orientation of the card and ensure that it is seated correctly For ThinkPad Z13 Gen 1 For ThinkPad Z16 Gen 1 3 Turn on the computer 4 Click the network icon and then select the cellular network icon fr...

Page 21: ...Enable disable speakers Decrease volume Increase volume Enable disable microphones Darken display Brighten display Manage external displays Enable disable airplane mode Enable disable camera Answer incoming calls on Microsoft Teams Decline incoming calls on Microsoft Teams Customize the function of this key on the Vantage app Toggle keyboard backlight for selected models Fingerprint reader Enable ...

Page 22: ... device enables you to perform all the functions of a traditional mouse such as pointing clicking and scrolling Use the TrackPoint pointing device TrackPoint pointing stick Use your finger to apply pressure to the pointing stick nonslip cap in any direction parallel to the keyboard The pointer on the screen moves accordingly The higher the pressure applied the faster the pointer moves 14 Z13 Gen 1...

Page 23: ...Then you can scroll through the document Web site or apps Disable the TrackPoint pointing device The TrackPoint pointing device is active by default To disable the device 1 Open the Start menu and then click Settings Devices Mouse 2 Follow the on screen instructions to disable TrackPoint Replace the pointing stick nonslip cap Note Ensure that the new cap has grooves a Use the trackpad You can use ...

Page 24: ...one from the TrackPoint pointing device Some gestures are only available when you are using certain apps If the trackpad surface is stained with oil turn off the computer first Then gently wipe the trackpad surface with a soft and lint free cloth moistened with lukewarm water or computer cleaner For more gestures see the help information of the pointing device Disable the trackpad The trackpad is ...

Page 25: ...le touch gestures For more touch gestures refer to https support microsoft com windows Note Some gestures might not be available when you are using certain apps Tap once to single click Tap twice quickly to double click Tap and hold to right click Slide to scroll through items Zoom out Zoom in Chapter 2 Get started with your computer 17 ...

Page 26: ...ouch screen is a glass panel covered with a plastic film Do not apply pressure or place any metallic object on the screen which might damage the touch panel or cause it to malfunction Do not use fingernails gloved fingers or inanimate objects for input on the screen Regularly calibrate the accuracy of the finger input to avoid a discrepancy Connect to an external display Connect your computer to a...

Page 27: ...r and the external display support the Miracast feature Press Windows logo key K and then select a wireless display to connect with Set the display mode Press or and then select a display mode of your preference Change display settings 1 Right click a blank area on the desktop and select display settings 2 Select the display that you want to configure and change display settings of your preference...

Page 28: ...indicator Shows the battery power status To customize the barrel button functions use Lenovo Pen Settings If Lenovo Pen Settings is not installed on your PC download and install the latest WinTab driver from https pcsupport lenovo com Charge the pen When the LED indicator blinks in amber the pen battery power is low Use the ac power adapter that comes with your PC to charge the pen The LED indicat...

Page 29: ...ck or vibration If possible place your pen in a well ventilated and dry area without direct exposure to sunshine Do not use or store the pen in a place where excessive changes in temperature may occur such as in a car Lenovo Precision Pen 2 for selected models The Lenovo Precision Pen 2 enables you to write and draw in a natural manner To purchase the pen go to https www lenovo com accessories Not...

Page 30: ...ght vary in different apps To customize the barrel button functions use Lenovo Pen Settings If Lenovo Pen Settings is not installed on your computer download and install the latest WinTab driver from https support lenovo com Charge the pen 1 Remove the pen cap in the direction as shown 2 Connect the pen to a charger with a USB C cable 3 Install the pen cap back on the pen Maintenance tips The pen ...

Page 31: ... Do not use or store the pen in a place where excessive changes in temperature may occur such as in a car Chapter 2 Get started with your computer 23 ...

Page 32: ...24 Z13 Gen 1 and Z16 Gen 1 User Guide ...

Page 33: ...es The available features vary depending on the computer model The Vantage app makes periodic updates of the features to keep improving your experience with your computer The description of features might be different from that on your actual user interface For models with OLED panel Lenovo ships your device in Dark Mode to optimize for battery life You can change it in the Windows system settings...

Page 34: ... through https support lenovo com contactus Explore key features Depending on the model some features might not be available on your computer Protect privacy Presence Detection Keep your computer awake when in use and automatically lock the computer when your head moves out of the camera range Privacy Alert When a shoulder surfer is detected an alert icon appears on your computer screen Privacy Gu...

Page 35: ...ate the pointer to the screen you are facing When the pointer moves from one screen to another it is temporarily drawn large Note Snap Window and Smart Pointer only work when your computer is connected to external displays Ensure that external displays are placed at the same height of your computer Promote digital wellness Posture check Remind you to adjust your posture once you hunch toward the s...

Page 36: ...28 Z13 Gen 1 and Z16 Gen 1 User Guide ...

Page 37: ...ive a notification when you mute the computer 3 Microsoft dictation In section 3 you can use dictation to transcribe your speech in a notepad Click START DICTATION to invoke the notepad 4 Microphone In section 4 you can adjust the sound effect of your microphone Privacy mode capture the speaker s voice Collaboration mode capture the speaker s voice and the ambience When you select either of the tw...

Page 38: ... adjusted automatically to achieve the best mix of power consumption battery life computer performance and fan speed based on the amount of system activity For models with Windows 11 Intelligent Cooling feature is adjusted through Windows Settings This feature works in auto mode by default Press Fn T to enable or disable the auto mode 1 Right click the battery icon in the task bar to access power ...

Page 39: ...he slider to the left or right to select a preferred mode Eco mode power consumption fan speed and performance are lowered to get your computer cooler quieter and more eco friendly and to get the best battery life Balanced mode power consumption fan speed and performance are dynamically balanced for better experience Performance mode The performance is prioritized allowing higher temperature and f...

Page 40: ...o 60 Hz Input rating of the ac power adapter 100 V to 240 V ac 50 Hz to 60 Hz Output rating of the ac power adapter 20 V dc 3 25 A 20 V dc 6 75 A When the battery power is low charge your battery by connecting your computer to ac power with the supplied power adapter The rapid charge function is supported by the 65 W ac power adapter for ThinkPad Z13 Gen 1 and by the 135 W ac power adapter for Thi...

Page 41: ...I BIOS menu 2 Click Config USB and then to enable Always On USB and Charge in Battery Mode Note The actual charging speed of your computer depends on many factors such as the remaining battery power of the computers the wattage of the ac power adapter and whether you are using the computers Change the power settings For ENERGY STAR compliant computers the following power plan takes effect when you...

Page 42: ... in case the SD card get damaged by object hitting Attention Before removing the card 1 Click the triangular icon in the Windows notification area to show hidden icons Right click the icon prompting you to safely remove hardware and eject media 2 Select the corresponding item to eject the card from the Windows operating system 3 Pull the card and remove it from your computer Store the card safely ...

Page 43: ...urchase the cable locks at https smartfind lenovo com Log in with your fingerprint Enroll your fingerprints and unlock computer by scanning your fingerprints on the fingerprint reader key 1 Type Sign in options in the Windows search box and then press Enter 2 Select the fingerprint setting and then follow the on screen instruction to enroll your fingerprint Note It is recommended that you put your...

Page 44: ...s NVMe Non Volatile Memory express M 2 solid state drive features the Lenovo unique PLP Power Loss Protection function to avoid data loss or damage If your computer is not responding and you might have to shut down your computer by pressing and holding the power button for several seconds In this case the PLP function enables your computer data to be saved timely However there is no guarantee that...

Page 45: ...e system management password to have the same authority as the supervisor password to control security related features To customize the authority of the system management password through the UEFI BIOS menu 1 Restart the computer When the logo screen is displayed press F1 to enter the UEFI BIOS menu 2 Select Security Password System Management Password Access Control 3 Follow the on screen instru...

Page 46: ... Power On Password by using the arrow keys 4 Type the current supervisor password in the Enter Current Password field Then leave the Enter New Password field blank and press Enter twice 5 In the Changes have been saved window press Enter 6 Press F10 to save changes and exit the UEFI BIOS menu If you have not set a supervisor password contact a Lenovo authorized service provider to have the power o...

Page 47: ...t to log in to the computer you might forget your passwords Write down your passwords and keep them in a safe place Certificate based BIOS management Certificate based BIOS authentication also called the password less management mode provides more secure UEFI BIOS management with password free solution It is used to replace the supervisor password system management password for authentication if y...

Page 48: ...omputer When the logo screen is displayed press F1 or Fn F1 2 Enter the BIOS menu with the certificate or skip the certification authentication process 3 Select Security Reset Certificate 4 Follow the on screen instructions to enter the reset code provided by IT admin 40 Z13 Gen 1 and Z16 Gen 1 User Guide ...

Page 49: ...logo screen is displayed press F1 2 Select Date Time and set the system date and time as desired 3 Press F10 to save changes and exit Change the startup sequence 1 Restart the computer When the logo screen is displayed press F1 2 Select Startup Boot Then press Enter The default device order list is displayed Note No bootable device is displayed if the computer cannot start from any devices or the ...

Page 50: ... this log shows which boot device was utilized to boot the system It includes boot option description and file path list System Tamper event this log shows occurrence of system tamper events It includes event cause and event type Runtime Intrusion Detection of SPI Flash event this log shows system has detected unauthorized suspicious access to SPI Flash It includes event cause and region On Demand...

Page 51: ...gs and exit Reset system to factory defaults This feature allows you to initialize the UEFI BIOS to the factory default state including all UEFI BIOS settings and internal data It helps you wipe user data in case that you want to dispose of or reuse your computer Note If you permanently disable Intel AMT control and Absolute Persistence R Module in UEFI BIOS you can not reset even if you reset the...

Page 52: ...tion This new BIOS feature only works when power on password is set in UEFI BIOS and FIDO2 USB device is registered in ThinkShield Passwordless Power On Device Manager With this feature you can input power on password or use the registered USB FIDO2 device to power on your computer Register your FIDO2 USB device in ThinkShield Passwordless Power On Device Manager 1 Turn on the computer 2 Press F12...

Page 53: ...ncryption feature and your computer has a Trusted Platform Module ensure that you have disabled the feature 2 Ensure that the security chip is set to Active a Restart the computer When the logo screen is displayed press F1 to enter the UEFI BIOS menu b Select Security Security Chip and press Enter The Security Chip submenu opens c Ensure that the security chip for TPM 2 0 is set to Active d Press ...

Page 54: ...d and install the latest driver by one of the following methods Open the Vantage app to check the available update packages Select the update packages you want and then follow the on screen instructions to download and install the packages Go to https pcsupport lenovo com and select the entry for your computer Then follow the on screen instructions to download and install necessary drivers and sof...

Page 55: ... replacement CRU and 2 you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty 30 days of your receipt of the replacement CRU For full details see the Lenovo Limited Warranty documentation at https www lenovo com warranty llw_02 CRU list The following is a list of CRUs of your computer Self service CRUs ac power adapter Base cover assembly M 2 solid ...

Page 56: ...ait three to five minutes to let the computer cool Replace a CRU Follow the replacement procedure to replace a CRU Base cover assembly Prerequisite Before you start read Generic Safety and Compliance Notices and print the following instructions Note Do not remove the base cover assembly in the following situations Otherwise there might be a risk of short circuits For access do the following 1 Disa...

Page 57: ...omputer M 2 solid state drive Prerequisite Before you start read Generic Safety and Compliance Notices and print the following instructions Attention If you replace a M 2 solid state drive you might need to install a new operating system For details on how to install a new operating system see Install a Windows operating system and drivers on page 45 Chapter 6 CRU replacement 49 ...

Page 58: ...e M 2 solid state drive on a soft material such as cloth to absorb physical shocks For access do the following 1 Disable the built in battery See Disable Fast Startup and the built in battery on page 47 2 Turn off the computer and disconnect the computer from ac power and all connected cables 3 Close the computer display and turn the computer over 4 Remove the base cover assembly See Base cover as...

Page 59: ...et damaged For access do the following 1 Disable the built in battery See Disable Fast Startup and the built in battery on page 47 2 Turn off the computer and disconnect the computer from ac power and all connected cables 3 Close the computer display and turn the computer over 4 Remove the base cover assembly See Base cover assembly on page 48 Removal procedure for ThinkPad Z13 Gen 1 Notes A Mylar...

Page 60: ...N card peel off the film first During installation ensure that you connect the cables with different colors to the corresponding connectors on the card according to the illustrations below the orange cable to the connector labeled ORANGE the blue cable to the connector labeled BLUE 52 Z13 Gen 1 and Z16 Gen 1 User Guide ...

Page 61: ... power button for about seven seconds Then reconnect to ac power and restart the computer What do I do if I spill liquid on the computer 1 Carefully unplug the ac power adapter and turn off the computer immediately The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits Attention Although you might lose some data or work by...

Page 62: ...ge due to insufficient storage space after POST The non volatile system UEFI variable storage is used by the UEFI BIOS and by the operating system or programs This error occurs when the operating system or programs store large amounts of data in the variable storage All data needed for POST such as UEFI BIOS setup settings chipset or platform configuration data are stored in a separate UEFI variab...

Page 63: ...e proper diagnostic app and install it on your smartphone 3 Run the diagnostic app and place the smartphone near the computer 4 Press Fn on your computer to emit the beep again The diagnostic app decodes the beep error and shows possible solutions on the smartphone Note Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or product documentation O...

Page 64: ...avigate to the troubleshooting menu to diagnose the operating system for recovery instructions Use the Vantage app to Configure device settings Download and install UEFI BIOS drivers and firmware updates Secure your computer from outside threats Diagnose hardware problems Check the computer warranty status Access User Guide and helpful articles Note The available features vary depending on the com...

Page 65: ...countries and regions the Genuine Microsoft label is required only on computer models licensed for Windows Pro editions The absence of a Genuine Microsoft label does not indicate that the preinstalled Windows version is not genuine For details on how to tell whether your preinstalled Windows product is genuine refer to the information provided by Microsoft at https www microsoft com en us howtotel...

Page 66: ... latest phone numbers Note Phone numbers are subject to change without notice If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative Services available during the warranty period Problem determination Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary t...

Page 67: ...erating systems NOS Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product go to https www lenovo com warranty llw_02 https pcsupport lenovo com warrantylookup Purchase additional services During and after the warranty period you can purchase additional services from Lenovo at https pcsupport lenovo com warran...

Page 68: ...60 Z13 Gen 1 and Z16 Gen 1 User Guide ...

Page 69: ...Pad Z16 Gen 1 LTE2 TP00141A TP00141A01 TP00141A11 21D4 and 21D5 1 for India only 2 for mainland China only Further compliance information related to your product is available at https www lenovo com compliance Locate the UltraConnect wireless antennas Your computer has an UltraConnect wireless antenna system You can enable wireless communication wherever you are For models with Wireless WAN card 1...

Page 70: ... C 41 F to 95 F Storage and transportation in original shipping packaging 20 C to 60 C 4 F to 140 F Storage without packaging 5 C to 43 C 41 F to 109 F Note When you charge the battery its temperature must be no lower than 10 C 50 F Relative humidity Operating 8 to 95 at wet bulb temperature 23 C 73 F Storage and transportation 5 to 95 at wet bulb temperature 27 C 81 F 62 Z13 Gen 1 and Z16 Gen 1 U...

Page 71: ...ht to improve and or modify the products and software programs described in the manuals included with your computer and the content of the manual at any time without additional notice The software interface and function and hardware configuration described in the manuals included with your computer might not match exactly the actual configuration of the computer that you purchase For the configura...

Page 72: ... at any time without notice For the latest information or any questions or comments contact or visit the Lenovo Web site https pcsupport lenovo com Trademarks LENOVO LENOVO logo THINKPAD THINKPAD logo TRACKPOINT and ULTRACONNECT are trademarks of Lenovo Linux is the registered trademark of Linus Torvalds in the U S and other countries Microsoft Microsoft Teams Windows BitLocker and Cortana are tra...

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