Chapter
5.
Diagnostics
Diagnostic
programs
are
used
to
test
hardware
components
of
your
computer
and
report
operating-system-controlled
settings
that
can
cause
hardware
failures.
There
are
two
diagnostic
programs
preinstalled
on
your
computer
to
help
you
diagnose
problems:
v
PC-Doctor
for
Windows
®
(used
when
diagnosing
problems
while
running
the
Windows
operating
system)
v
PC-Doctor
for
Windows
PE
(used
when
your
Windows
operating
system
does
not
start)
Notes:
1.
You
can
also
download
the
latest
version
of
the
PC-Doctor
for
Windows
and
PC-Doctor
for
DOS
diagnostic
programs
from
http://www.lenovo.com/support/
2.
If
you
are
unable
to
isolate
and
repair
the
problem
yourself
by
running
the
applicable
version
of
PC-Doctor,
click
the
Save
Button
in
the
PC-Doctor-log-file
display.
You
will
need
to
have
all
problem-related
log
files
available
when
you
speak
to
a
Lenovo
technical
support
representative.
PC-Doctor
for
Windows
The
PC-Doctor
for
Windows
is
a
diagnostic
program
that
works
through
the
Windows
operating
system.
The
PC-Doctor
for
Windows
diagnostic
program
enables
you
to
view
symptoms
and
solutions
for
computer
problems,
access
the
Lenovo
troubleshooting
center,
update
system
drivers,
and
review
system
information.
To
run
the
PC-Doctor
for
Windows,
click
Start
→
All
Programs
→
PC-Doctor
for
Windows
→
PC-Doctor
for
Windows
.
Follow
the
instructions
on
the
screen.
For
additional
information
about
running
the
diagnostic
program,
refer
to
the
PC-Doctor
for
Windows
help
system.
If
you
still
suspect
a
problem
after
the
PC-Doctor
for
Windows
runs
successfully,
run
the
PC-Doctor
for
DOS
or
the
PC-Doctor
for
Windows
PE
to
help
you
diagnose
the
computer
problem.
The
PC-Doctor
for
Windows
also
has
problem
determination
aids
that
determine
software
and
usage
problems.
PC-Doctor
for
Windows
PE
The
PC-Doctor
for
Windows
PE
diagnostic
program
is
part
of
the
Rescue
and
Recovery
®
workspace
on
each
Lenovo
computer.
Use
the
PC-Doctor
for
Windows
PE,
if
you
are
unable
to
start
the
Windows
operating
system
or
if
the
PC-Doctor
for
Windows
has
not
been
successful
in
isolating
a
possible
problem.
©
Lenovo
2005,
2009.
Portions
©
IBM
Corp.
2005.
45
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