For the warranty type and duration for your product, refer to the
Safety, Warranty, and Support Information
on the documentation DVD that comes with you storage product. You must retain your proof of purchase to
obtain warranty service.
For warranty service, consult the worldwide Lenovo Support telephone list. Telephone numbers are subject
to change without notice. The most up-to-date telephone list for Lenovo Support is always available on the
Web site at http://www.lenovo.com/support/phone. If the telephone number for your country or region is not
listed, contact your Lenovo reseller or Lenovo marketing representative.
Using other services
If you travel with a Lenovo notebook computer or relocate your storage product to a country where your
desktop, notebook, or storage product machine type is sold, your storage product might be eligible for
International Warranty Service, which automatically entitles you to obtain warranty service throughout the
warranty period. Service will be performed by service providers authorized to perform warranty service.
Service methods and procedures vary by country, and some services might not be available in all countries.
International Warranty Service is delivered through the method of service (such as depot, carry-in, or
on-site service) that is provided in the servicing country. Service centers in certain countries might not be
able to service all models of a particular machine type. In some countries, fees and restrictions might
apply at the time of service.
To determine whether your storage product is eligible for International Warranty Service and to view a list
of the countries where service is available, go to http://www.lenovo.com/support, click
Warranty
, and
follow the instructions on the screen.
For technical assistance with the installation of or questions related to Service Packs for
your installed Windows product, refer to the Microsoft Product Support Services Web site at
http://support.microsoft.com/directory or you can contact the Customer Support Center. Some fees might
apply.
Purchasing additional services
During and after the warranty period, you can purchase additional services, such as support for hardware,
operating systems, and application programs; network setup and configuration services; upgraded or
extended hardware repair services; and custom installation services. Service availability and service names
might vary by country or region. For more information about these services, go to the Lenovo Web site at:
http://www.lenovo.com
Chapter 8
.
Getting information, help, and service
147
Summary of Contents for Storage N4610
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