Lenovo IdeaCentre K4 Series User Manual Download Page 5

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Contents

Using the Software ................................................................... 29

Lenovo Support .......................................................................................30

Troubleshooting and Confirming Setup ................................. 31

Troubleshooting Display Problems ............................................................32

Troubleshooting Audio Problems ..............................................................33

Troubleshooting Software Problems .........................................................34

Troubleshooting Problems with Optical Drives and Hard Disks .................34

Special considerations for troubleshooting Windows ................................35

Windows Help and Support .....................................................................36

BIOS setup utility ......................................................................................36

Performing Daily Maintenance Tasks ........................................................37

Hardware Replacement Guide ................................................ 39

Locations .................................................................................................43

Replacing hardware .................................................................................48

Appendix. .................................................................................. 61

Declaration ...............................................................................................61

Trademarks ..............................................................................................62

Energy Star Statement .............................................................................63

Enabling ErP compliance mode ................................................................64

Summary of Contents for IdeaCentre K4 Series

Page 1: ...Version 1 0 2013 09 User Guide IdeaCentre K4 Series Machine type 10086 3109 4743 K430 10089 1168 4744 K410 10090 2556 4748 K415 10121 90A1 K450 ES 10120 90A0 K450 Non ES 31505616 ...

Page 2: ...his User Guide are provided for reference only and may differ from actual product appearance Product design and specifications may be changed without notice Danger Be aware of extremely hazardous or potentially lethal situations Attention Be aware of possible damage to programs devices or data Note Pay attention to this important information Copyright Lenovo 2013 All rights reserved LIMITED AND RE...

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Page 4: ...when playing Blu ray Discs 12 Connecting to the Internet 12 Wired keyboard selected models only 13 Hot swappable hard disk selected models only 14 Power Control Switch selected models only 16 Using Windows 8 1 21 Switching between the main Windows 8 1 interfaces 22 The Charms Bar 22 Shutting down the computer 22 Switching between apps 23 Closing an app 23 Opening other system programs 23 Windows H...

Page 5: ...ware Problems 34 Troubleshooting Problems with Optical Drives and Hard Disks 34 Special considerations for troubleshooting Windows 35 Windows Help and Support 36 BIOS setup utility 36 Performing Daily Maintenance Tasks 37 Hardware Replacement Guide 39 Locations 43 Replacing hardware 48 Appendix 61 Declaration 61 Trademarks 62 Energy Star Statement 63 Enabling ErP compliance mode 64 ...

Page 6: ...uction to the computer hardware Information on computer connections Note The descriptions in this chapter might be different from what you see on your computer depending on the computer model and configuration User Guide 1 Using the Computer Hardware ...

Page 7: ...d models only Hard disk drive indicator Power control switch selected models only Memory card readers selected models only USB connector USB power off charging connector selected models only Microphone connector Headphone connector Optical drives some models are equipped with only one optical drive Hot swappable HDD port selected models only Attention Do not insert 3 inch discs into the optical dr...

Page 8: ...r computer IdeaCentre K450 Voltage selection switch selected models only Power connector DisplayPort connector selected models only HDMI connector selected models only On board VGA connector USB 3 0 connector selected models only USB 2 0 connector Ethernet connector Audio connectors PCI Express X 16 graphics adapter slot some models are equipped with a graphics card ...

Page 9: ...ntre K430 Voltage selection switch selected models only Power connector HDMI connector selected models only USB connectors DisplayPort connector selected models only On board VGA connector Ethernet connector Audio connectors PCI Express X 16 graphics adapter slots some models are equipped with a graphics card ...

Page 10: ...tion switch selected models only Power connector USB connectors HDMI connector selected models only On board VGA connector Ethernet connector Audio connectors PCI Express X 16 graphics adapter slot some models are equipped with a graphics card PCI Express X 1 adapter slots some models are equipped with a WIFI card or TV tuner card ...

Page 11: ... models only On board VGA connector Ethernet connector Audio connectors PCI Express X 16 graphics adapter slot some models are equipped with a graphics card PCI Express X 1 adapter slots some models are equipped with a WIFI card or TV tuner card Note If your model has two VGA monitor connectors be sure to use the connector on the graphics adapter ...

Page 12: ...ers with built in amplifiers headphones multimedia keyboards or the audio line in connector on a stereo system or other external recording device USB connector Use this connector to attach a device that requires a USB connection Ethernet connector Use this connector to attach the computer to an Ethernet type local area network VGA connector Used to attach a VGA monitor or other devices that use a ...

Page 13: ...voltage selection switch on the rear of the computer Use a ballpoint pen to slide the switch if necessary Note Some computers do not have a voltage switch These computers control voltage automatically If the voltage supply range is 100 127 V AC set the switch to 115 V If the voltage supply range is 200 240 V AC set the switch to 230 V 11 5 23 0 ...

Page 14: ...nds in the pop up dialog box 2 Select a playback device from the Playback dialog box then click the Configure button to configure it 3 Select 5 1 surround from audio channels in the pop up Speaker setup dialog box to proceed with the speaker setup by following the prompts 4 5 1 surround sound can be used once this configuration procedure is complete Note If the audio configuration interfaces above...

Page 15: ...t connector Audio line in Connector Note For more detailed settings from Control panel select Hardware and Sound Lenovo HD Audio Manager Follow the instructions to configure advanced settings Sound configuration is as follows 1 Right click the Sound icon in the system property bar and select the Sounds option to set up sounds in the pop up dialog box 2 Select a playback device from the Playback di...

Page 16: ... Note If the audio configuration interfaces above are different from those on your computer you may use the above steps as a reference to configure the 7 1 surround sound audio device system in your actual audio configuration interface and read the electronic Help information for further assistance Connecting the power cord Connect the power cord to an electrical outlet We recommend using a ground...

Page 17: ...DMI to HDMI HDMI cable HDMI to DVI HDMI DVI cable Connecting to the Internet To connect to the Internet you ll need a contract with an Internet Service Provider ISP and some hardware IPSs and ISP offerings vary by country Contact your ISP for offerings available in your country Your computer is designed to support a wireless selected models only or wired network that connects your computer to othe...

Page 18: ...e wireless network by opening your Web browser and accessing any Web site Wired keyboard selected models only LVT After entering Windows press this key to launch the LVT Lenovo Vantage Technology program Lenovo s pre loaded Home PC software In addition to its own functions the LVT program will allow you to start other Windows compatible software specially configured to run on this model of compute...

Page 19: ...n the hot swappable hard disk while the computer system using it is working without damaging the hard disk data You can back up the data on this hot swappable hard disk at any time for data maintenance or data transmission Using the hot swappable hard disk Method 1 Slide it into the bay from the front until it clicks into position ...

Page 20: ...not unplug the hard disk while it is copying data as this may result in loss of data After connecting the hard disk and all the cables wait a moment to allow the system to recognise the hard disk Do not install the operating system on the hot swappable hard disk Do not unplug the hard disk while it is running a program as this may result in the system crashing ...

Page 21: ...providing you with customized experiences during operations Operation of the Power Control Switch The Power Control Switch function supports three operating modes Auto Turbo and Cool You can optimize system resources by toggling between those three different modes Different modes are used for different applications In Auto and Cool mode computer will boot up quickly in Turbo mode computer will boo...

Page 22: ...ominal maximal CPU clock frequency Boot The status of the computer startup speed Press the Power Control Switch indicator ON OFF button to open the indicator under the front panel and set the different lighting effects in each mode To display the main screen of the software Double click the Power Control Switch icon from the Start charm or the Desktop ...

Page 23: ...rently COOL The CPU runs at low frequency The system consumes minimum power Toggle the Power Control Switch to the Cool position to enable this mode AUTO Auto adjust the system CPU clock frequency and running speed Toggle the Power Control Switch to the Auto position to enable this mode ...

Page 24: ...chieves its optimal performance Toggle the Power Control Switch to the Turbo position to enable this mode Note The numeric values may vary because each model is configured differently Note The numeric values may vary because each model is configured differently ...

Page 25: ... This will allow you to achieve optimal performance After unplugging and reconnecting the power cord to the outlet the computer cannot boot up at ultra speed in Turbo mode In order to keep ultra speed during the boot up the computer must always keep connecting the outlet Toggle the Power Control Switch to the Auto or Boot position when using OneKey Recovery program ...

Page 26: ...hing between apps Closing an app Opening other system programs Windows Help and Support Attention The Windows 8 1 operating system is provided by Microsoft Corporation Please use it in accordance with the END USER LICENSE AGREEMENT EULA between you and Microsoft For any question related to the operating system please contact Microsoft directly User Guide 21 ...

Page 27: ...select the Start Screen thumbnail when it is displayed Press the Windows key The Charms Bar Charms provide new and faster ways to perform many basic tasks To display the charms do one of the following Move the cursor to the top right or bottom right corner of the screen If your computer is equipped with touch screen swipe in from the right edge of the screen Press the Windows key C Shutting down t...

Page 28: ...n If your computer is equipped with touch screen swipe in from the top edge of the screen When the app page becomes smaller drag it to the bottom of the screen Opening other system programs There is a fast way to open other system programs To open the menu do one of the following Move the cursor to the bottom left corner of the screen When the thumbnail appears right click with the mouse to open t...

Page 29: ...24 User Guide ...

Page 30: ... to the last system backup status using OneKey Recovery If you do this all of the existing data on drive C will be lost but the content and format of the other partitions of the hard disk drive will remain unchanged If you want to install an operating system and back it up with OneKey Recovery you must format the C partition in NTFS format and install the operating system on the C partition Otherw...

Page 31: ...ery OneKey Recovery is an easy to use application You can use it to restore your computer to the system default or to a previously backed up state Detailed Operation Procedure 1 Repeatedly press and release the F2 key once turning on the computer until the Lenovo Rescue System opens then select OneKey Recovery Note System Recovery will overwrite all of the data on the C drive To prevent loss of da...

Page 32: ...OK to start installing the Lenovo Drivers and Application Installation software The system will restart After the system has restarted the drivers and application installation process will continue until it has completed Method 2 Manual Installation In the Windows system Select Driver and Application Installation from the Search charm After starting the procedure install the drivers and software m...

Page 33: ...28 User Guide ...

Page 34: ...are This chapter contains the following topic Software instructions Note The interface and functionality of these features will depend on which software was shipped with the computer model you purchased User Guide 29 ...

Page 35: ...s of this program are listed below This program supports online upgrades The functions shown below are for reference only functionality will depend on the program icons currently displayed Registration Registration provides you with access to product support upgrades and alerts on topics Take advantage of award winning Lenovo services User Guide The User Guide provides more information about your ...

Page 36: ...Troubleshooting and Confirming Setup This chapter contains the following topic Troubleshooting and Problem Resolution User Guide 31 ...

Page 37: ...en turned on if not press the Power button 2 Check to see if the monitor power cord is loose if so plug the power cord securely into the monitor 3 Check to see if the signal cable to the monitor is securely connected to the connector on the computer graphics card if not shut down the computer then connect the signal cable of the monitor securely to the connector on the computer graphics card Probl...

Page 38: ...o show the hidden icons in Windows desktop mode then click the speaker icon Ensure that the volume is turned up and the sound is not muted Adjust the volume bass or treble controls to eliminate distortion Reinstall the audio driver Disconnect any headphones from the headphone connector sound from the speakers is automatically disabled when headphones are connected to the computer s side panel head...

Page 39: ...the following procedure to properly uninstall programs 1 Back up all documents and system settings related to the program before removing it 2 If the program has its own uninstaller run it directly to uninstall the program 3 If the program does not have its own uninstaller then select Apps Control Panel from the Search charm 4 From the Control Panel choose Programs Programs and Features 5 Find the...

Page 40: ...echnical Explanation The nominal capacity of the hard disk is expressed in the decimal system as 1000 bytes But the actual hard disk capacity is expressed in the binary system as 1024 bytes For example the nominal capacity 1G is 1000M while the actual capacity 1G is 1024M The capacity of the hard disk shown in Windows can be calculated according to the calculations in the following example The nom...

Page 41: ...curity hardware mode and other preferences How can I start the BIOS setup utility To start the BIOS setup utility 1 Shut down the computer 2 Repeatedly press and release the F1 key once turning on the computer to start the Setup Utility program How can I change the boot mode There are two boot modes UEFI and Legacy To change the boot mode start the BIOS setup utility and select Startup Boot Priori...

Page 42: ...lay do not spray cleaning solution directly onto the display Only use products specifically designed for cleaning displays and follow the instructions included with the product The following are general methods for cleaning the components You can use a soft cloth to remove dust on the surface of the computer the monitor the printer the speakers and the mouse You can use a vacuum cleaner to clean i...

Page 43: ...38 User Guide ...

Page 44: ... parts on the system board Removing the computer cover Removing the front bezel Replacing a memory module Replacing a hard disk drive Replacing an optical drive Replacing a graphics card Replacing the TV Tuner card Replacing the keyboard and mouse User Guide 39 Hardware Replacement Guide ...

Page 45: ...echanical parts without the need for step by step procedures Note Use only parts provided by Lenovo The description of the TV Tuner card in this manual applies only to computer models with a TV Tuner card and therefore does not apply to models without a TV Tuner card This guide contains instructions for replacing the following parts Memory modules Hard disk drive Optical disk drive Graphics card T...

Page 46: ...tion Links to other useful sources of information Tools required To disassemble the computer you will need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Phillips screwdriver Hex screwdriver Plastic flat screwdriver Plastic tweezers Note The screws used for the different components vary in size During the disassembly procedure g...

Page 47: ...nts with care and handle adapters memory modules system boards and microprocessors by their edges Never touch any exposed circuitry Prevent others from touching parts and other computer components Before replacing a new part first place the anti static packaging containing the part against a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This w...

Page 48: ...ide Locations Identifying internal components The following illustration shows the components inside your computer 1 2 3 5 4 6 Optical disk drive Hard disk drive Graphics card System board System fan Power supply ...

Page 49: ...variety of devices that are factory installed or that you can install later The following illustrations show the locations of the different parts on the system board Lenovo K450 1 2 3 4 7 6 8 9 5 15 16 17 18 14 10 11 21 22 20 19 12 13 23 24 25 26 27 12V power connector Microprocessor and heat sink Microprocessor fan header Memory slots 4 Thermal sensor header Mini PCI E slot Power connector Front ...

Page 50: ...er fan header Front panel connector Front USB 2 0 connector Battery Clear CMOS jumper Front USB 3 0 connector Mode switch connector Serial COM2 connector ME disable jumper LPC debug connector Clear CMOS jumper Front audio connector PCI express X 1 adapter slots 3 System fan header Lenovo K430 1 2 3 4 5 8 9 6 7 10 11 13 12 14 15 16 17 ...

Page 51: ...or Front USB header PCI express X 16 adapter slots 2 Power fan header Front panel connector Front USB connector Front USB connector Mode switch connector Serial COM2 connector Battery Front audio connector PCI express X 1 adapter slots 2 System fan header Lenovo K410 1 2 3 4 5 6 7 8 9 10 11 12 14 13 16 17 15 18 19 20 ...

Page 52: ...ATA connectors 3 eSATA connector Power fan header Front panel connector Clear CMOS jumper Front USB connectors 2 Mini PCI E slot Mode switch connector Serial COM2 connector PCI express X 1 adapter slots 3 Front audio connector PCI express X 16 adapter slot System fan header Lenovo K415 1 2 3 4 5 6 7 8 9 10 11 12 14 13 15 16 17 18 19 20 21 22 23 24 25 ...

Page 53: ...ss X 16 adapter slot System fan header Replacing hardware Attention Do not remove the computer cover or attempt any repair before reading the Important safety information in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual HMM for the computer To obtain copies of the Safety and Warranty Guide or HMM go to the Support Web site at http support ...

Page 54: ... or memory cards from the drives shut down the computer and turn off all attached devices 2 Unplug all power cords from electrical outlets 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Locating connectors on the rear of the computer 4 Remove the two screws that secure the computer ...

Page 55: ...t bezel 1 Remove the computer cover Refer to Removing the computer cover 2 Remove the front bezel by releasing the three plastic tabs inside the chassis and sliding the bezel out as shown 3 To reattach the bezel align the plastic tabs on the bottom of the bezel with the corresponding holes in the chassis and then snap it into position ...

Page 56: ...he memory module connectors Refer to Locating components 3 Remove the memory module to be replaced by opening the retaining clips as shown 4 Position the new memory module over the memory connector Make sure that the notch on the memory module aligns correctly with the connector key on the system board Push the memory module straight down into the connector until the retaining clips close 5 Reatta...

Page 57: ... module s follow the diagram below to insert the new memory module s into different slot s depending on how many memory modules are being installed Total number of modules Insert location One memory module Slot one or three or Two memory modules Slots one and two three and four or one and three or Three memory modules Slots one two and three or one three and four or Four memory modules All slots ...

Page 58: ...ove the computer cover Refer to Removing the computer cover 2 Disconnect the data and power cables from the hard disk drive 3 Lift up the plastic handle and slide the hard disk drive out of the drive bay 1 2 4 Remove the hard disk drive from the plastic bracket as shown 5 Line up the new hard disk drive with the plastic bracket and snap it into position ...

Page 59: ...ce an optical drive 1 Remove the computer cover Refer to Removing the computer cover 2 Remove the front bezel Refer to Removing the front bezel 3 Disconnect the data and power cables from the rear of the optical drive 4 Press the release button and push the optical drive straight out of the front of the chassis 1 2 3 5 Slide the new optical drive into the bay from the front until it snaps into pos...

Page 60: ...replace a graphics card 1 Remove the computer cover Refer to Removing the computer cover 2 Follow the below steps to remove a graphics card If your computer has a Duo graphics cards installed follow the steps below to replace it a Remove the screw that secures the Duo graphics cards fixing bracket and lift the bracket up ...

Page 61: ...ecures the graphics card latch to the chassis open it and remove the Duo graphics cards connector c Remove the screw that secures the graphics card to the chassis 3 1 2 4 d Remove the graphics card by pulling it straight out of the connector ...

Page 62: ...talled follow the steps below to replace it a Remove the screw that secures the graphics latch to the chassis and open it b Remove the screw that secures the graphics card to the chassis 1 2 3 c Remove the graphics card by pulling it straight out of the connector ...

Page 63: ...h the Duo graphics cards fixing bracket to the chassis For models with Duo graphics cards only 6 Reattach the computer cover Replacing the TV Tuner card Note For this procedure it helps to lay the computer on a flat stable surface To replace the TV Tuner card 1 Remove the computer cover Refer to Removing the computer cover 2 Remove the screw that secures the graphics card latch to the chassis and ...

Page 64: ... pulling it straight out of the connector 5 Install the new TV tuner into the same connector and secure it to chassis with the screw 6 Turn the graphics card latch to the closed position and secure it with the screw 7 Reattach the computer cover ...

Page 65: ... memory cards from the drives shut down the computer and turn off all attached devices 2 Unplug all power cords from electrical outlets 3 Locate the connector for the keyboard Refer to Front view of the chassis and Rear view of the chassis 4 Disconnect the defective keyboard cable from the computer and connect the new keyboard cable to the same connector The mouse can be replaced using the same me...

Page 66: ... the manuals included with your computer and the content of the manual at any time without additional notice The manuals included with your computer are provided to help you use Lenovo s products appropriately For the configuration of the product refer to the related contract if any or product packing list or consult the distributor for the product sales The content of the manuals included with yo...

Page 67: ... Opteron AMD Phenom AMD Sempron Catalyst Cool n Quiet CrossFire PowerPlay Radeon and The Ultimate Visual Experience are trademarks of Advanced Micro Devices Inc Other company product or service names referred to herein or in other Lenovo publications may be trademarks or service marks of others All rights reserved Names or marks of certain companies mentioned in the manuals included with your comp...

Page 68: ...of the power management features of your computer you reduce the consumption of electricity Reduced electrical consumption contributes to potential financial sayings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operati...

Page 69: ...ces electricity consumption when your computer is in standby mode or turned off To enable ErP compliance mode in the Setup Utility program do the following 1 Repeatedly press and release the F1 key when turning on the computer to start the Setup Utility program 2 From the Setup Utility program main menu select Power ErP and press Enter 3 Select Enabled and press Enter 4 Press F10 to save changes a...

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