Lenovo IdeaCentre A320 Guide Hardware Maintenance Manual Download Page 17 | Manualshive

Page: 17 / 57

background image

Chapter 4. General Checkout

15

Comparing the configuration and software set-up between
“working and non-working” systems will often lead to problem
resolution.

«
...
15
16
17
18
19
...
»

Summary of Contents for IdeaCentre A320 Guide

Page 1: ...ion guide 7 Handling electrostatic discharge sensitive devices 8 Grounding requirements 8 Safety notices 9 Chapter 3 General information 12 Specifications 12 Chapter 4 General Checkout 13 Problem determination tips 14 Chapter 5 Using the Setup Utility Type G43 16 Starting the Setup Utility program 16 Viewing and changing settings 16 Using passwords 17 Using Device 19 Selecting a startup device 20 ...

Page 2: ...ver 29 Removing the front bezel 30 Replacing a memory module 31 Replacing the hard disk drive 33 Replacing an optical drive 34 Replacing the system fan assembly 35 Replacing the heat sink assembly 38 Replacing a PCI or AGP adapter 39 Replacing the CPU 45 Replacing the keyboard 49 Replacing the mouse 49 Replacing the External speaker 50 Completing the installation 51 Chapter 8 Additional Service In...

Page 3: ...valid for those machines which do not have TV card Important Safety Information Be sure to read all caution and danger statements in this book before performing any of the instructions Veuillez lire toutes les consignes de type DANGER et ATTENTION du présent document avant d exécuter les instructions Lesen Sie unbedingt alle Hinweise vom Typ ACHTUNG oder VORSICHT in dieser Dokumentation bevor Sie ...

Page 4: ...2 Type the machine type Example 8129 in the Use Quick Path field then click Go 3 Under Browse by product click Continue 4 Under Important information click Parts information 5 In the Refine results field select Service parts then click the entry for your machine type The list of service parts by description with applicable machine type model and FRU part number is displayed Important information a...

Page 5: ...be used Products marketed before June 2006 Products marketed after June 2006 Current or original part Replacement FRU Current or original part Replacement FRU Non RoHS Can be Non RoHS Must be RoHS Must be RoHS Non RoHS Can be RoHS Non RoHS Can sub to RoHS RoHS Must be RoHS Note A direct substitution is a part with a different FRU part number that is automatically shipped by the distribution center...

Page 6: ... you think are too heavy for you Do not perform any action that causes hazards to the customer or that makes the equipment unsafe Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away ...

Page 7: ... electrical equipment Important Use only approved tools and test equipment Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents Many customers have near their equipment rubber floor mats that contain small conductive fibers to decrease electrostatic discharges Do not use this type of mat to protect yourself from electrical ...

Page 8: ... instructions are in the safety sections of maintenance information Use extreme care when measuring high voltages Regularly inspect and maintain your electrical hand tools for safe operational condition Do not use worn or broken tools and testers Never assume that power has been disconnected from a circuit First check that it has been powered off Always look carefully for possible hazards in your ...

Page 9: ...ed CRT face or bulging capacitor Mechanical hazards such as loose or missing hardware The guide consists of a series of steps presented in a checklist Begin the checks with the power off and the power cord disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Power off the computer Disconnect the power cord 3 Check the power cord for a A third wire ground connecto...

Page 10: ...static on your body Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices Select a grounding system such as those listed below to provide protection that meets the specific se...

Page 11: ... hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when...

Page 12: ...by local ordinances or regulations CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other th...

Page 13: ...he power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 CAUTION Do not place any object weighing more than 82 kg 180 lbs on top of rack mounted devices ...

Page 14: ...lists the physical specifications for your computer Type IdeaCentre K3 This section lists the physical specifications Dimensions Width 180 mm Height 388 mm Length 436 5 mm Environment Air temperature Operating 10 to 35 C Transit 40 to 55 C Humidity Operating 35 to 80 Transit 20 to 93 40 C Altitude 86KPa to 106KPa Electrical input Input voltage 220V 10 or 110V 10 Input frequency 50Hz 1Hz ...

Page 15: ...uter to boot up in quiet mode no beep no memory count and checkpoint code display when no errors are detected by POST To enable beep memory count and checkpoint code display when a successful POST occurs do the following 1 Start the Setup Utility program See Starting the Setup Utility program 2 Select Start Options 3 Set Power On Self Test to Enhanced Before replacing any FRUs ensure that the late...

Page 16: ...on available when requesting assistance from Service Support and Engineering functions Machine type and model Processor or hard disk upgrades Failure symptom Do diagnostics indicate a failure What when where single or multiple systems Is the failure repeatable Has this configuration ever worked If it has been working what changes were made prior to it failing Is this the original reported failure ...

Page 17: ...Chapter 4 General Checkout 15 Comparing the configuration and software set up between working and non working systems will often lead to problem resolution ...

Page 18: ...eps release the F1 key Notes a If you are using a USB keyboard and the Setup Utility program does not display using this method repeatedly press and release the F1 key rather than leaving it pressed when turning on the computer b If a power on password or an administrator password has been set the Setup Utility program menu is not displayed until you type your password For more information see Usi...

Page 19: ... compromised We suggest the passwords should adhere to the following rules Must have at least seven characters in length Contain at least one alphabetic character one numeric character Setup Utility program and hard disk drive passwords are not case sensitive Not be your name or your user name Not be a common word or a common name Be significantly different from your previous password Administrato...

Page 20: ...rator password 1 From the Setup Utility program menu select Change Supervisor Password and press Enter 2 when you type the Administrator password a message will display that Enter New Password Press Enter and a message will display that indicates the password has been disabled After that the power on password will be disabled too if a power on password has been installed 3 Press any key to contine...

Page 21: ... that indicates the password has been disabled 3 Press any key to contine Using Device Device is used to enable or disable user access to the following device USB Setup When this feature is set to Disable the device of USB Setup is disabled and will not be displayed in the system configuration To set Device do the following 1 Start the Setup Utility program see Starting the Setup Utility program o...

Page 22: ...2 key rather than leaving it pressed when turning on the computer 3 Select the desired startup device from the Startup Device Menu and press Enter to begin Note Selecting a startup device from the Startup Device menu does not permanently change the startup sequence Selecting or changing the startup device sequence To view or permanently change the configured startup device sequence do the followin...

Page 23: ...rogram When you finish viewing or changing settings press Esc to return to the Setup Utility program menu you might have to press Esc several times If you want to save the new settings select Save changes and Exit before you exit Otherwise your changes will not be saved ...

Page 24: ...iagnose the error message first If you cannot run the diagnostic tests or you get a diagnostic error code when running a test but did receive a POST error message diagnose the POST error message first If you did not receive any error message look for a description of your error symptoms in the first part of this index Hard disk drive boot error A hard disk drive boot error error codes 1962 and I99...

Page 25: ...k drive The drive is defective Replace the hard disk drive Power Supply Problems If you suspect a power problem use the following procedures Check Verify FRU Action Check the following for proper installation Power Cord On Off Switch connector On Off Switch Power Supply connector System Board Power Supply connectors Microprocessor s connection Reseat connectors Check the power cord for continuity ...

Page 26: ...malfunctioning add in card Remove all expansion cards except the video adapter If beep codes are generated when all other expansion cards are absent consult your system manufacturer s technical support If beep codes are not generated when all other expansion cards are absent one of the add in cards is causing the malfunction Insert the cards back into the system one at a time until the problem hap...

Page 27: ...the system one at a time until the problem happens again This will reveal the malfunctioning card 10 beeps CMOS shutdown register read write error 11 beeps Cache memory test failed POST error codes Each time you power on the system it performs a series of tests that check the operation of the system and some options This series of tests is called the Power On Self Test or POST POST does the follow...

Page 28: ...talled Primary Slave Hard Disk Error Secondary Master Hard Disk Error Secondary Slave Hard Disk Error PS2 Mouse not found PS2 Mouse support is enabled in the BIOS setup butthe device is not detected You can plug PS2 Mouse or set PS2 Mouse support is auto Keyboard error Cannot initialize the keyboard Make sure the keyboard is properly connected to the computer and that no keys are held pressed duri...

Page 29: ...ure that the hard disk drive is jumpered as a master and the optical drive is jumpered as a slave 1 Power off the computer 2 Remove or disconnect the following components if installed one at a time a External devices modem printer or mouse b Any adapters c Memory modules d Extended video memory e External Cache f External Cache RAM g Hard disk drive h Diskette drive 3 Power on the computer to re t...

Page 30: ...ual HMM for the computer To obtain copies of the Safety and Warranty Guide or HMM go to the Support Web site at http consumersupport lenovo com Note Use only parts provided by Lenovo General information Pre disassembly instructions Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug all power and signa...

Page 31: ...f all attached devices and the computer 2 Unplug all power cords from electrical outlets 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Locating connectors on the rear of the computer 4 Remove the two screws that secure the computer cover at the rear of the chassis 5 Slide the compu...

Page 32: ...ve the front bezel 1 Remove the computer cover Refer to Removing the computer cover Note For this procedure it helps to lay the computer on its side 2 Remove the front bezel by releasing the three plastic tabs inside the chassis and push the bezel outward as shown ...

Page 33: ...fer to the Completing the installation Replacing a memory module Attention Do not remove the computer cover or attempt any repair before reading the Important safety information in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual HMM for the computer To obtain copies of the Safety and Warranty Guide or HMM go to the Support Web site at http c...

Page 34: ...odule connectors Refer to Locating components 3 Remove the memory module being replaced by opening the retaining clips as shown 4 Position the new memory module over the memory connector Make sure the notch on the memory aligns correctly with the connector key on the system board Push the memory module straight down into the connector until the retaining clips close 5 Refer to the Completing the i...

Page 35: ...are Maintenance Manual HMM for the computer To obtain copies of the Safety and Warranty Guide or HMM go to the Support Web site at http consumersupport lenovo com To replace the hard disk drive 1 Remove the computer cover Refer to Removing the computer cover Note For this procedure it helps to lay the computer on its side 2 Disconnect the data and power cables from the hard disk drive 3 Use the pl...

Page 36: ... attempt any repair before reading the Important safety information in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual HMM for the computer To obtain copies of the Safety and Warranty Guide or HMM go to the Support Web site at http consumersupport lenovo com To replace an optical drive 1 Remove the computer cover Refer to Removing the comput...

Page 37: ...e steps 3 of the Removing the front bezel 8 Install the computer cover Refer to Completing the installation Replacing the system fan assembly Attention Do not remove the computer cover or attempt any repair before reading the Important safety information in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual HMM for the computer To obtain copies...

Page 38: ...uter cover Refer to Removing the computer cover 2 Locate the system fan assembly Refer to Identifying parts on the system board 3 Disconnect the system fan assembly cable from the system board Refer to Identifying parts on the system board 4 Pull the system fan assembly out of chassis ...

Page 39: ...the system fan assembly with the holes on the chassis and push the rubber mounts through the holes 6 Pull on the tips of the rubber mounts until the fan assembly is in place 7 Connect the system fan assembly cable to the system fan connector on the system board 8 Refer to the Completing the installation ...

Page 40: ... the Safety and Warranty Guide or HMM go to the Support Web site at http consumersupport lenovo com To replace the heat sink assembly 1 Remove the computer cover Refer to Removing the computer cover 2 Lay the computer on its side 3 Locate the heat sink Refer to Identifying parts on the system board 4 Disconnect the heat sink and the fan assembly cable from the system board 5 Remove the four screws...

Page 41: ...board 10 Refer to the Completing the installation Replacing a PCI or AGP adapter Attention Do not remove the computer cover or attempt any repair before reading the Important safety information in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual HMM for the computer To obtain copies of the Safety and Warranty Guide or HMM go to the Support We...

Page 42: ...Hardware Maintenance Manual 40 2 At the rear of the computer press the release button to open the adapter latch and remove the adapter by pulling it straight out of the adapter connector ...

Page 43: ...ew adapter into the same adapter connector 4 Ensure the adapter is fully seated into the adapter connector 5 At the rear of the computer pivot the adapter latch to the closed position to secure the adapter 6 Refer to the Completing the installation ...

Page 44: ... that secure the plastic bracket at the bottom of the chassis 2 Lift the plastic bracket out of the chassis 3 Then remove the adapter as above After the Graphic Adapter is installed install the bracket as the following 1 Install the plastic bracket into the chassis so that the screw holes in the plastic bracket align with those in the chassis Let the slot on the plastic bracket clip the adapter ...

Page 45: ...the plastic bracket Note Use only the screws provided by Lenovo Note 2 Replacement of some models equipped with graphic adapter bracket is different Please remove the bracket first as the following 1 Remove the screw that secures the bracket at the side of the chassis ...

Page 46: ...metal bracket straight out of the chassis After the Graphic Adapter is installed install the bracket as the following 1 Install the metal bracket into the chassis so that the screw hole in the metal bracket aligns with the hole in the chassis Let the slot on the metal bracket clip the adapter ...

Page 47: ...Do not remove the computer cover or attempt any repair before reading the Important safety information in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual HMM for the computer To obtain copies of the Safety and Warranty Guide or HMM go to the Support Web site at http consumersupport lenovo com ...

Page 48: ... to Replacing the heat sink assembly 4 Remove the heat sink and fan assembly Refer to Replacing the heat sink assembly 5 To remove the microprocessor from the system board lift the small handle and open the retainer Important Do not touch the gold contacts on the bottom of the microprocessor When handling the microprocessor touch only the sides 6 Lift the microprocessor straight up and out of the ...

Page 49: ...hile it is exposed The socket pins must be kept as clean as possible 7 Make sure that the microprocessor retainer is fully open 8 Holding the microprocessor with your fingers remove the protective cover that protects the gold contacts on the new microprocessor 9 Holding the microprocessor with your fingers position the microprocessor so that the notches on the microprocessor are aligned with the t...

Page 50: ...place five drops of grease on the top of the microprocessor Each drop of grease should be 0 03ml 3 tick marks on the grease syringe 13 Install the heat sink and fan assembly on the system board 14 Connect the heat sink and fan assembly cable to the system board Refer to the Identifying parts on the system board 15 Install the system board into the chassis and allign the screw holes with those in t...

Page 51: ...nected to the standard keyboard connector at the rear of the computer or to a USB connector at either the front or rear of the computer 4 Disconnect the failing keyboard cable from the computer and connect the new keyboard cable to the same connector 5 Refer to the Completing the installation Replacing the mouse To replace the mouse 1 Remove any media diskettes CDs or memory cards from the drives ...

Page 52: ...leting the installation Replacing the External speaker 1 Remove any media diskettes CDs or memory cards from the drives shut down the computer and turn off all attached devices 2 Unplug all power cords from electrical outlets 3 Locate the Speaker Refer to Locating connectors on the rear of the computer and Locating connectors on the front of the computer Your speaker might be connected to the Audi...

Page 53: ...tility program Refer to Starting the Setup Utility in the User Guide or in the Hardware Maintenance Manual To complete the part installation 1 Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer Refer to Locating components for the location of the various components 2 Make sure that the cables are routed correctly before replac...

Page 54: ... and Locating connectors on the rear of the computer 5 To update your configuration settings refer to Starting the Setup Utility in the User Guide or in the Hardware Maintenance Manual Note In most areas of the world Lenovo requires the return of the defective CRU Information about this will come with the CRU or will come a few days after the CRU arrives ...

Page 55: ...e setting for Advanced Power Management APM BIOS mode is ignored Not all operating systems support ACPI BIOS mode Automatic Power On features The Automatic Power On features within the Power Management menu allow you to enable and disable features that turn on the computer automatically Wake On LAN This future allow system wake up by Lan card and onboard lan Ring Wakeup With this feature set to En...

Page 56: ...programs described in the manuals included with your computer and the content of the manual at any time without additional notice All of the manuals included with your computer are provided to help you use Lenovo products appropriately but do not provide any description of the software hardware configuration for the product For the configuration of the product refer to related contract if any prod...

Page 57: ...evices Inc in the United States and or other jurisdictions The table above includes the logo and registered trademarks of Lenovo and its partners Other registered trademarks mentioned in all the manuals included with your computer belong to the specific company respectively The manual included with your computer is protected by copyright laws and rules None of the manuals included with your comput...

Reviews:

No comments

Related manuals for IdeaCentre A320 Guide

Brand: Kaypro Pages: 157

Brand: DATA FROM SKY Pages: 40

Brand: Advantech Pages: 50

Brand: VisuNet Pages: 81

ARK-3531 Series

Brand: Advantech Pages: 84

Brand: Advantech Pages: 44

Brand: Clarke Pages: 4

Brand: Vivo Pages: 3

Brand: HP Pages: 66

Brand: HP Pages: 28

Brand: IEI Technology Pages: 50

Brand: PowerCenter Pages: 29

Brand: BPC Pages: 81

Brand: Moxa Technologies Pages: 6

Brand: Fellowes Pages: 11

Brand: Franklin Computer Pages: 108

Brand: POSIFLEX Pages: 19

Brand: CAGSAN MERDIVEN Pages: 2

Brands by name

0 1 2 3 4 5 6 7 8 9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Popular brands

Load more brands