Lenovo 7515-J9U - ThinkCentre A58 Desktop PC User Manual Download Page 13 | Manualshive

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Software overview

The computer comes with a preinstalled operating system and several preinstalled
applications.

Software provided with your Windows operating system

This section describes the Windows applications provided with your computer.

Software provided by Lenovo

The following software programs are provided by Lenovo to help you improve
productivity and reduce the cost associated with maintaining your computer.
Software programs provided with your computer might vary depending on your
model type and preinstalled operating system.

Lenovo ThinkVantage Tools:

The Lenovo ThinkVantage

®

Tools program guides

you to a host of information sources and provides easy access to various tools to
help you work more easily and securely. For more information, see “Lenovo
ThinkVantage Tools” on page 73.

Note:

The Lenovo ThinkVantage Tools program is only available on computers
preinstalled with Windows 7 from Lenovo.

Lenovo Care:

The Lenovo Care

SM

program guides you to a host of information

and tools to help you set up, understand, maintain, and enhance your computer.
For more information, see “Lenovo Care” on page 73.

Note:

The Lenovo Care program is only available on computers preinstalled with
Windows Vista or Windows XP from Lenovo.

Lenovo Welcome:

The Lenovo Welcome program introduces some innovative

built-in features of Lenovo to you and guides you through some important setup
tasks to help you make the most of your computer.

Note:

The Lenovo Welcome program is only available on computers preinstalled
with Windows 7 or Windows Vista from Lenovo.

Product Recovery:

The Product Recovery program enables you to restore the

contents of the hard disk drive to the factory default settings.

ThinkVantage Rescue and Recovery:

The ThinkVantage Rescue and Recovery

®

(RnR) program is a one button recovery and restore solution that includes a set of
self-recovery tools to help you diagnose computer problems, get help, and recover
from system crashes quickly, even if the primary operating system could not start.

Password Manager:

The Password Manager program helps you automatically

capture and fill in authentication information for Windows applications and Web
sites.

ThinkVantage System Update:

The ThinkVantage System Update (TVSU)

program helps you keep the software on your system up-to-date by downloading
and installing software packages (TVT applications, device drivers, BIOS flashes,
and other third party applications). Some examples of software that you should
keep updated are programs provided by Lenovo, such as the ThinkVantage Rescue
and Recovery program and the Lenovo Care program.

Chapter 1. Product overview

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Summary of Contents for 7515-J9U - ThinkCentre A58 Desktop PC

Page 1: ...Machine Types 7515 7523 7569 and 7611 ThinkCentre User Guide ...

Page 2: ......

Page 3: ...ThinkCentre User Guide ...

Page 4: ...s have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is su...

Page 5: ... 54 Creating and using rescue media 55 Creating rescue media 55 Using rescue media 55 Creating and using a recovery repair diskette 56 Creating a recovery repair diskette 56 Using a recovery repair diskette 56 Installing or reinstalling device drivers 57 Setting a rescue device in the startup sequence 58 Solving recovery problems 58 Chapter 4 Using the Setup Utility 59 Starting the Setup Utility p...

Page 6: ...Appendix Notices 77 Television output notice 78 European conformance CE mark 78 Trademarks 78 Index 79 iv User Guide ...

Page 7: ...at you received with this product for the latest safety information Reading and understanding this safety information reduces the risk of personal injury and or damage to your product If you no longer have a copy of the ThinkCentre Safety and Warranty Guide you can obtain a Portable Document Format PDF version from the Lenovo Support Web site at http www lenovo com support Copyright Lenovo 2009 v ...

Page 8: ...vi User Guide ...

Page 9: ...cessor v Intel Celeron dual core processor v Intel Pentium dual core processor v Intel Core 2 Duo processor v Intel Core 2 Quad processor v Internal cache size varies by model type Memory v Supports up to two double data rate 2 dual inline memory modules DDR2 DIMMs Internal drives v Diskette drive or card reader varies by model type v Serial Advanced Technology Attachment SATA internal hard disk d...

Page 10: ...l port one standard and one optional v Ethernet connector v One standard 25 pin parallel port v Six USB connectors two on the front panel and four on the rear panel v Standard mouse connector v Standard keyboard connector v Two audio connectors on the front panel microphone connector and headphone connector v Three audio connectors on the rear panel audio line in connector audio line out connector...

Page 11: ...are included For more information see Software overview on page 5 Operating system preinstalled v Microsoft Windows 7 v Microsoft Windows Vista v Microsoft Windows XP Professional preinstalled through downgrade rights in Windows 7 Professional Windows 7 Ultimate Windows Vista Business or Windows Vista Ultimate Operating systems certified or tested for compatibility1 varies by model type v Linux 1 ...

Page 12: ...rating 10 to 60 C 14 to 140 F without package Humidity Operating 10 to 80 10 per hour non condensing Non operating 10 to 90 10 per hour non condensing Maximum altitude Operating 50 to 10 000 ft 15 2 to 3 048 m Non operating 50 to 35 000 ft 15 2 to 10 668 m Electrical input Input voltage Low range Minimum 100 V ac Maximum 127 V ac Input frequency range 50 to 60 Hz Voltage selection switch setting 1...

Page 13: ...or Windows XP from Lenovo Lenovo Welcome The Lenovo Welcome program introduces some innovative built in features of Lenovo to you and guides you through some important setup tasks to help you make the most of your computer Note The Lenovo Welcome program is only available on computers preinstalled with Windows 7 or Windows Vista from Lenovo Product Recovery The Product Recovery program enables you...

Page 14: ...tic program works through the Windows operating system to diagnose hardware problems and report operating system controlled settings that can cause hardware failures See Lenovo System Toolbox on page 69 for more information Note The Lenovo System Toolbox program is only available on computers preinstalled with Windows Vista or Windows XP from Lenovo PC Doctor for Rescue and Recovery The PC Doctor ...

Page 15: ...1 shows the locations of the connectors on the front of your computer Note Not all computer models have the following connectors 1 USB connector 3 Microphone connector 2 Headphone connector 4 USB connector Figure 1 Front connector locations Chapter 1 Product overview 7 ...

Page 16: ... have the following connectors 1 Voltage selection switch some models 9 Ethernet connector 2 Power cord connector 10 Microphone connector 3 Standard mouse connector 11 Audio line out connector 4 Standard keyboard connector 12 Audio line in connector 5 Serial port 13 PCI Express x16 graphics card slot 6 Parallel port 14 PCI Express x1 card slot 7 VGA monitor connector 15 PCI card slots 2 8 USB conn...

Page 17: ...sed to attach a microphone to your computer when you want to record sound or if you use speech recognition software Parallel port Used to attach a parallel printer a parallel scanner or other devices that use a 25 pin parallel port Standard keyboard connector Used to attach a keyboard that uses a standard keyboard connector Standard mouse connector Used to attach a mouse a trackball or other point...

Page 18: ...emoving the computer cover on page 14 1 Heat sink and fan assembly 6 PCI card slot 2 Memory modules 2 7 PCI Express x1 card slot 3 Battery 8 Cover presence switch Intrusion switch some models 4 PCI Express x16 graphics card slot 9 Rear fan assembly 5 PCI card 10 Power supply assembly Figure 3 Component locations 10 User Guide ...

Page 19: ...ector 5 Diskette drive connector 16 Internal speaker connector 6 24 pin power connector 17 PCI card slots 2 7 Battery 18 PCI Express x1 card slot 8 Cover presence switch connector Intrusion switch connector some models 19 PCI Express x16 graphics card slot 9 SATA connectors 4 20 System fan connector 10 Clear CMOS Complementary Metal Oxide Semiconductor Recovery jumper 21 4 pin power connector 11 P...

Page 20: ...12 User Guide ...

Page 21: ...boards and microprocessors by the edges Never touch any exposed circuitry v Prevent others from touching the parts and other computer components v Before you replace a new part touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body ...

Page 22: ...Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to remove the computer cover CAUTION Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To remove the computer cover 1 Remove any media from the drives shut down you...

Page 23: ...ess the cover release button on the side of the computer cover and slide the computer cover to the rear to remove Figure 5 Removing the computer cover Chapter 2 Installing options and replacing hardware 15 ...

Page 24: ...Release the three plastic tabs on the left side and pivot the front bezel outward to remove it 3 To reinstall the front bezel align the plastic tabs on the right side of the front bezel with the corresponding holes in the chassis then pivot the front bezel inward until it snaps into position on the left side 4 To complete the installation go to Completing the parts replacement on page 46 Figure 6 ...

Page 25: ...tre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to install or replace a PCI card Your computer has two standard PCI card slots one PCI Express x1 card slot and one PCI Express x16 graphics card slot To install or replace a PCI card 1 Remove the computer cover See Removing the computer cover on page 14 2 At the rear of the computer press the...

Page 26: ... installed before installing the new one Notes a The card fits tightly into the card slot If necessary alternately move each side of the card a small amount until it is fully removed from the card slot b If the card is held in place by a retaining latch press the card retaining latch 1 as shown to disengage the latch Grasp the card and gently pull it out of the slot 18 User Guide ...

Page 27: ...Guide go to http www lenovo com support This section provides instructions on how to install or replace a memory module Your computer has two slots for installing or replacing DDR2 DIMMs When installing or replacing a memory module use 1 GB or 2 GB DDR2 DIMMs in any combination up to a maximum of 4 GB system memory To install or replace a memory module 1 Remove the computer cover See Removing the ...

Page 28: ...ning clips If you are replacing an old memory module open the retaining clips and remove the memory module being replaced as shown Figure 9 Opening the retaining clips Figure 10 Removing the memory module 20 User Guide ...

Page 29: ...hat are available for your computer are v Serial Advanced Technology Attachment SATA hard disk drives v SATA optical drives such as CD drives or DVD drives v Removable media drives Note These types of drives are also referred to as integrated drive electronics IDE drives Internal drives are installed in bays In this manual the bays are referred to as bay 1 bay 2 and so on When you install an inter...

Page 30: ...k drive 2 Bay 2 Maximum height 43 0 mm 1 7 inches v Optical drive such as a CD drive or a DVD drive v 5 25 inch removable media drive 3 Bay 3 Maximum height 25 8 mm 1 0 inch 3 5 inch diskette drive or card reader preinstalled in some models 4 Bay 4 Maximum height 25 8 mm 1 0 inch 3 5 inch secondary SATA hard disk drive preinstalled in some models 5 Bay 5 Maximum height 25 8 mm 1 0 inch 3 5 inch pr...

Page 31: ...w lenovo com support This section provides instructions on how to install a drive in bay 1 or bay 2 To install a drive in bay 1 or bay 2 1 Remove the computer cover See Removing the computer cover on page 14 2 Remove the front bezel See Removing and reinstalling the front bezel on page 16 3 If there is a metal static shield installed in the drive bay pull the metal static shield outwards to remove...

Page 32: ... Connecting a SATA drive Connecting a SATA drive A SATA optical drive or a SATA hard disk drive can be connected to any available SATA connector To connect a SATA drive 1 Locate the signal cable that comes with the new drive 2 Locate an available SATA connector on the system board See Locating parts on the system board on page 11 3 Connect one end of the signal cable to the drive and the other end...

Page 33: ...ct it to the drive What to do next v To work with another option go to the appropriate section v To complete the installation go to Completing the parts replacement on page 46 Figure 16 Connecting a SATA drive Chapter 2 Installing options and replacing hardware 25 ...

Page 34: ...ower supply assembly from the chassis 5 Ensure that the power supply assembly is the correct replacement Some power supply assemblies automatically sense the voltage some power supply assemblies are voltage specific and some power supply assemblies have a voltage selection switch If your computer has a voltage selection switch ensure that you set the voltage selection switch of the new power suppl...

Page 35: ...anty Guide go to http www lenovo com support This section provides instructions on how to replace the heat sink and fan assembly CAUTION The heat sink and fan assembly might be very hot Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To replace the heat sink and fan assembly 1 Remove the computer cover See Removing the computer cover...

Page 36: ...might have to gently twist the heat sink and fan assembly to free it from the microprocessor b Do not touch the thermal grease while handling the heat sink and fan assembly 7 Position the new heat sink and fan assembly on the system board so that the four screws are aligned with the holes on the system board Note Position the new heat sink and fan assembly so that the heat sink and fan assembly ca...

Page 37: ... how to replace the microprocessor CAUTION The heat sink and microprocessor might be very hot Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To replace the microprocessor 1 Remove the computer cover See Removing the computer cover on page 14 2 Lay the computer on its side for easier access to the system board 3 Remove any parts or c...

Page 38: ...oprocessor and socket might look different from the one illustrated b Note the orientation of the microprocessor in the socket You can either look for the small triangle 1 on one corner of the microprocessor or note the orientation of the notches 2 on the microprocessor This is important when reinstalling the microprocessor on the system board 30 User Guide ...

Page 39: ...e on one corner with the corresponding beveled corner of the microprocessor socket 12 Lower the new microprocessor straight down into the microprocessor socket on the system board 13 Close the microprocessor retainer and lock it into position with the small handle to secure the new microprocessor in the socket 14 Reinstall the heat sink and fan assembly See Replacing the heat sink and fan assembly...

Page 40: ...re the contents of the hard disk drive to the factory default settings For more information on recovering factory installed software refer to Chapter 3 Recovery information on page 51 To replace the primary hard disk drive 1 Remove the computer cover See Removing the computer cover on page 14 2 Locate the primary hard disk drive See Drive specifications on page 21 3 Disconnect the signal cable and...

Page 41: ...bracket flex the bracket and align pin 1 pin 2 pin 3 and pin 4 on the bracket with the holes in the hard disk drive Do not touch the circuit board 5 on the bottom of the hard disk drive 9 Slide the new hard disk drive into the drive cage until it snaps into position Figure 20 Installing the primary hard disk drive into the bracket Chapter 2 Installing options and replacing hardware 33 ...

Page 42: ... to Completing the parts replacement on page 46 Replacing the secondary hard disk drive Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support Note Depending on ...

Page 43: ...ate the secondary hard disk drive See Drive specifications on page 21 3 Disconnect the signal cable and the power cable from the hard disk drive 4 Press the blue release button to release the hard disk drive cage from the chassis 5 Remove the hard disk drive cage from the chassis by simply sliding it outward 6 Pull on the blue handle to release and remove the hard disk drive from the hard disk dri...

Page 44: ...nd pin 4 on the bracket with the holes in the hard disk drive Do not touch the circuit board 5 on the bottom of the hard disk drive 9 Slide the new hard disk drive into the hard disk drive cage until it snaps into position Figure 23 Installing the secondary hard disk drive into the bracket 36 User Guide ...

Page 45: ...ty information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the optical drive To replace the optical drive 1 Remove the computer cover See Removing the computer cover on page 14 2 Remove the front bezel See Removing and re...

Page 46: ...d install it on the new optical drive 6 Slide the new optical drive into the bay from the front until it snaps into position 7 Connect the signal cable and the power cable to the optical drive 8 Reinstall the front bezel 9 Go to Completing the parts replacement on page 46 Figure 25 Removing the optical drive Figure 26 Installing the retainer 38 User Guide ...

Page 47: ... have a diskette drive or a card reader installed This section provides instructions on how to replace the diskette drive To replace the diskette drive 1 Remove the computer cover See Removing the computer cover on page 14 2 Remove the front bezel See Removing and reinstalling the front bezel on page 16 3 Disconnect the signal cable and the power cable from the rear of the diskette drive 4 Press t...

Page 48: ...Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the front fan assembly Note Depending on model type your computer might have a front fan assembly installed To replace the front fan assembly 1 Remove the computer cover See Removing the computer ...

Page 49: ...mbly out of the chassis 5 Install the new front fan assembly by aligning the new rubber mounts of the new front fan assembly with the holes on the chassis and push the rubber mounts through the holes Note The new front fan assembly you received will have four new rubber mounts attached Figure 29 Removing the front fan assembly Chapter 2 Installing options and replacing hardware 41 ...

Page 50: ... Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the rear fan assembly To replace the rear fan assembly 1 Remove the computer cover See Removing the computer cover on page 14 2 Locate the rear fan assembly See Locating components on page 10 3 D...

Page 51: ...embly out of the chassis 5 Install the new rear fan assembly by aligning the new rubber mounts of the new rear fan assembly with the holes on the chassis and push the rubber mounts through the holes Note The new rear fan assembly you received will have four new rubber mounts attached Figure 31 Removing the rear fan assembly Chapter 2 Installing options and replacing hardware 43 ...

Page 52: ...nts until the rear fan assembly is in place 7 Connect the rear fan assembly cable to the system fan connector on the system board 8 Go to Completing the parts replacement on page 46 Figure 32 Installing the rear fan assembly 44 User Guide ...

Page 53: ...system and turn off all attached devices and the computer 2 Unplug all power cords from electrical outlets 3 Locate the keyboard connector Note Your keyboard might be connected to a standard keyboard connector 1 or a USB connector 2 Depending on where your keyboard is connected see Locating connectors on the rear of your computer on page 8 or Locating connectors on the front of your computer on pa...

Page 54: ...ed see Locating connectors on the rear of your computer on page 8 or Locating connectors on the front of your computer on page 7 4 Disconnect the failing mouse cable from the computer 5 Connect a new mouse cable to the appropriate connector on the computer 6 Go to Completing the parts replacement Completing the parts replacement After completing all parts replacements you need to reinstall the com...

Page 55: ...Unit CRU Information about this will come with the CRU or will come a few days after the CRU arrives Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http www lenovo com support Installation instructions are provided in readme files with the device driver files Installing security features To help prevent hardware theft and unauthorized acce...

Page 56: ...k attaches to a security slot at the rear of your computer and is operated with a key See Figure 36 The cable lock also locks the buttons used to open the computer cover This is the same type of lock used with many notebook computers You can order a security cable directly from Lenovo by searching on Kensington at http www lenovo com support Figure 36 Integrated cable lock 48 User Guide ...

Page 57: ...to the appropriate section v To complete the installation go to Completing the parts replacement on page 46 Erasing lost or forgotten passwords clearing CMOS This section contains instructions on erasing lost or forgotten passwords such as a user password To erase lost or forgotten passwords 1 Remove the computer cover See Removing the computer cover on page 14 2 Locate the Clear CMOS Recovery jum...

Page 58: ... for approximately 10 seconds Turn off the computer by holding the power switch for approximately five seconds 6 Repeat step 1 and step 2 7 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 8 Reinstall the computer cover and connect the power cord See Completing the parts replacement on page 46 50 User Guide ...

Page 59: ...e factory default settings Recovery media are useful if you transfer the computer to another area sell the computer recycle the computer or put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create recovery media as soon as possible Note The recovery operations you can perform using recovery media vary depending on...

Page 60: ...dows XP do the following Attention When you use Product Recovery discs to restore the computer to the factory default settings on Windows XP all the files currently on the hard disk drive will be deleted and replaced by the factory default settings During the restore process you will be given the option to save one or more files currently on the hard disk drive to other media before the data is de...

Page 61: ...ced Rescue and Recovery Back up your hard drive and select backup operation options 3 Follow the instructions on the screen Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program on different operating systems v To perform a recovery operation using the Rescue and Recovery program on Windows 7 do the following...

Page 62: ...ory default settings to the C partition and leave the other partitions intact Because the Rescue and Recovery workspace operates independently from the Windows operating system you can restore the factory default settings even if you cannot start the Windows operating system Attention If you restore the hard disk drive from a Rescue and Recovery backup or restore the hard disk drive to the factory...

Page 63: ...ing rescue media This section provides instructions on how to create rescue media on different operating systems v To create a rescue medium on Windows 7 do the following 1 From the Windows desktop click Start All Programs Lenovo ThinkVantage Tools Enhanced Backup and Restore The Rescue and Recovery program opens 2 From the Rescue and Recovery main window click the Launch advanced Rescue and Recov...

Page 64: ... Rescue and Recovery workspace or the Windows environment use a recovery repair diskette to repair the Rescue and Recovery workspace or repair a file needed to enter the Windows environment It is important to create a recovery repair diskette as early as possible and store it in a safe place as a precautionary measure Note You need to have a diskette drive for creating and using a recovery repair ...

Page 65: ...also available at http www lenovo com support Other device drivers are on the software media that come with individual devices To install or reinstall a device driver for a factory installed device do the following 1 Turn on the computer 2 Use Windows Explorer or My Computer to display the directory structure of your hard disk drive 3 Go to the C SWTOOLS directory 4 Open the DRIVERS folder Within ...

Page 66: ...lowing v Use a rescue medium to start the Rescue and Recovery workspace See Creating and using rescue media on page 55 v Use a recovery repair diskette to repair the Rescue and Recovery workspace or repair a file needed to enter the Windows environment See Creating and using a recovery repair diskette on page 56 v Use a recovery medium if you want to restore the system drive or the hard disk drive...

Page 67: ...ation see Using passwords The Setup Utility might start automatically when POST detects that hardware has been removed or new hardware has been installed in your computer Viewing and changing settings The Setup Utility program menu lists items that identify system configuration topics To view or change settings see Starting the Setup Utility program When working with the Setup Utility program you ...

Page 68: ...eters unauthorized users from changing configuration settings If you are responsible for maintaining the settings of several computers you might want to set an Administrator Password After you set an Administrator Password a password prompt is displayed each time you try to access the Setup Utility program If both the Power On Password and Administrator Password are set you can type either passwor...

Page 69: ... the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 59 2 From the Setup Utility program menu select Devices Floppy Drive Setup Floppy A 3 Select the desired settings and press Enter 4 Return to the Setup Utility program menu and select Exit Save Changes and Exit Note If you do not want to save the settings select Discard Changes and Exit Selecting a star...

Page 70: ...quence the Automatic Startup Sequence and the Error Startup Sequence 4 Press Esc to return to the Setup Utility program main menu Note You might have to press Esc several times 5 From the Setup Utility main menu select Exit Save Changes and Exit If you have changed these settings and want to return to the default settings select Load Optimal Settings on the Exit menu Exiting from the Setup Utility...

Page 71: ...ownloadable files on the Lenovo Web site at http www lenovo com Instructions for using the POST BIOS updates are available in a TXT file that is included with the update files For most models you can download either an update program to create a system program update flash disc or an update program that can be run from the operating system Note You can download a self starting bootable CD DVD imag...

Page 72: ...while POST BIOS is being updated flash update your computer might not restart correctly If this happens perform the following procedure which is commonly called Boot block Recovery 1 Turn off the computer and any attached devices such as printers monitors and external drives 2 Unplug all power cords from electrical outlets and remove the computer cover Refer to Removing the computer cover on page ...

Page 73: ...onnect any cables that were disconnected Refer to Completing the parts replacement on page 46 14 Reinstall the computer cover and reconnect the power cords for the computer and monitor to electrical outlets 15 Turn on the computer to restart the operating system Chapter 5 Updating system programs 65 ...

Page 74: ...66 User Guide ...

Page 75: ...warranty information that is provided with your computer for a list of service and support telephone numbers The monitor screen is blank Verify that v The monitor cable is securely attached to the rear of the monitor and to the rear of the computer v The monitor power cord is plugged into the monitor and into a working electrical outlet v The monitor is turned on and the brightness and contrast co...

Page 76: ... problem have the computer serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers The operating system will not start Verify that v There is no diskette in the diskette drive v The startup sequence includes the device where the operating system resides Usually the operating system is on the hard disk drive For m...

Page 77: ...l Programs Lenovo ThinkVantage Tools System Health and Diagnostics Diagnostics Follow the instructions on the screen For additional information refer to the Lenovo ThinkVantage Toolbox help system Lenovo System Toolbox Note The Lenovo System Toolbox program is only available on computers preinstalled with Windows Vista or Windows XP from Lenovo The Lenovo System Toolbox is a diagnostic program tha...

Page 78: ... unable to start the Windows operating system or if the two diagnostic programs preinstalled on your computer have not been successful in isolating a possible problem You can run the PC Doctor for DOS from a diagnostic disc that you created Creating a diagnostic disc This section provides instructions on how to create a diagnostic disc To create a diagnostic disc do the following 1 Download a self...

Page 79: ...r computer 2 Disconnect the mouse cable from the computer 3 Turn the mouse upside down to look at the lens a If there is a smudge on the lens gently clean the area with a plain cotton tipped swab b If there is debris in the lens gently blow the debris away from the area 4 Check the surface on which you are using the mouse If you have a very intricate picture or pattern beneath the mouse it may be ...

Page 80: ... clean cloth 6 Blow air carefully into the ball cage 4 to dislodge dust and lint 7 Look for a buildup of dirt on the plastic rollers 3 inside the ball cage This buildup usually appears as a stripe running across the middle of the rollers 8 If the rollers are dirty clean them by using a cotton swab soaked in isopropyl rubbing alcohol Turn the rollers with your finger and continue swabbing them unti...

Page 81: ...ter If the Adobe Reader has not been installed on your computer a message will appear when you attempt to view the PDF file and you will be guided through the Adobe Reader installation 2 The publications are available in other languages on the Lenovo Support Web site at http www lenovo com support 3 If you want to install a different language version of the Adobe Reader rather than the version pre...

Page 82: ...art All Programs ThinkVantage Access Help After you have opened the Access Help use the left panel to make a selection from the Contents tab or the Index tab or use the Search tab to find a particular word or phrase Safety and Warranty The ThinkCentre Safety and Warranty Guide that is provided with your computer contains information on safety warranty and notices Read and understand all safety inf...

Page 83: ...help and information by telephone through the Customer Support Center The following services are available during the warranty period v Problem determination Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem v Hardware repair If the problem is caused by hardware under warranty trained service personnel...

Page 84: ...e in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is elig...

Page 85: ...information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for u...

Page 86: ...ther rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited European conformance CE mark Trademarks The following terms are trademarks or service marks of Lenovo in the United States oth...

Page 87: ...nostics troubleshooting 67 diskette drive replacing 39 diskette creating and using a recovery repair 56 documentation using 75 drivers device 47 drives bays 21 internal 21 specifications 21 E environment operating 4 Ethernet 2 Ethernet connector 9 exiting Setup Utility 62 expansion 2 external options installing 14 F failure recovering from POST BIOS 64 features 1 flashing BIOS 63 folder books onli...

Page 88: ...t 3 power continued features 2 power supply assembly replacing 26 Power On Password 60 power on self test POST 63 programs updating system 63 protection password 49 purchasing additional services 76 R rear connectors 8 rear fan assembly replacing 42 recovering from a POST BIOS update failure 64 software 51 recovery boot block 64 operations backup and 52 problems solving 58 recovery repair diskette...

Page 89: ...y startup device 61 trademarks 78 troubleshooting basic 67 troubleshooting diagnostics 67 U updating flashing BIOS 63 system programs 63 updating flashing BIOS 64 USB connector 9 using diagnostic programs 75 documentation 75 other services 76 passwords 59 recovery repair diskette creating and using 56 rescue media creating and 55 Setup Utility 59 V VGA monitor connector 9 video subsystem 1 viewing...

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Page 92: ...Part Number 53Y6259 Printed in USA 1P P N 53Y6259 ...

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