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P520c User Guide

Summary of Contents for 30BX

Page 1: ...P520c User Guide Machine Types 30BY 30BX and 30C0 ...

Page 2: ... information on page v and Appendix G Notices on page 131 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 First Edition January 2018 Copyright Lenovo 2018 ...

Page 3: ... circulation 21 Electrical outlet locations and cable lengths 21 Comfort 21 Accessibility information 22 Cleaning your computer 25 Maintenance 25 Basic maintenance tips 25 Good maintenance practices 26 Keeping your computer current 26 Moving your computer 27 Chapter 4 Security 29 Locking your computer 29 Locking the computer cover 29 Attaching a Kensington style cable lock 29 Viewing and changing ...

Page 4: ...ary storage drive 99 Secondary storage drive 100 2 5 inch storage drive 102 Front fan assembly 105 Rear fan assembly 106 Completing the parts replacement 108 Chapter 8 Getting information help and service 111 Information resources 111 Accessing the user guide in various languages 111 Windows help system 111 Safety and warranty 111 Lenovo Web site 111 Lenovo Support Web site 112 Frequently asked qu...

Page 5: ...Appendix H Trademarks 133 Copyright Lenovo 2017 iii ...

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Page 7: ...n with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the covers from a product equipped with a power cord always ensure that the power is turned off and that th...

Page 8: ...t on it Do not place the part on the computer cover or other metal surface Power cords and power adapters Use only the power cords and power adapters supplied by the product manufacturer Do not use the ac power cord for other devices The power cords shall be safety approved For Germany it shall be H05VV F 3G 0 75 mm2 or better For other countries the suitable types shall be used accordingly Never ...

Page 9: ...s safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult an electrician for more information if you have questions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a wa...

Page 10: ...gh traffic areas Do not restrict or block any ventilation openings Do not store or operate your computer inside furniture as this might increase the risk of overheating Airflow temperatures into the computer should not exceed 35 C 95 F Do not install air filtration devices They may interfere with proper cooling Computer placement notices Inappropriate computer placement might cause harm to childre...

Page 11: ...DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Hazardous energy statement DANGER Disconnect all power cords from electrical outlets before removing the computer cover or any part that has the above label attache...

Page 12: ...the headset If your computer has both a headset connector and an audio line out connector always use the headset connector for earphones headphones or a headset CAUTION Excessive sound pressure from earphones and headphones can cause hearing loss Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level Therefore to protect your hearing...

Page 13: ...d then disconnect the power cord before cleaning the computer Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer Spray the detergent on a soft cloth and then wipe the computer surfaces Copyright Lenovo 2017 xi ...

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Page 15: ... 1 Front connectors controls and indicators 1 Optical drive eject close button available on some models 2 USB 3 0 connectors 2 3 Storage drive activity indicator 4 Power button 5 Power indicator 6 Microphone connector 7 Headphone connector 8 SD card slot 1 Optical drive eject close button Press the button to eject or close the tray of the optical drive 2 USB 3 0 connectors 2 Use this connector to ...

Page 16: ...g and holding the power button for four or more seconds 5 Power indicator When the power indicator is on the computer is turned on 6 Microphone connector Connect the microphone to your computer through the microphone connector 7 Headphone connector Connect the headphone to your computer through the headphone connector 8 SD card slot Insert a secure digital SD card into the slot to access the data ...

Page 17: ...stead of the corresponding connectors on the computer to optimize the performance Depending on your computer model the preinstalled cards might vary One or more graphics cards might be installed to provide the following connectors DisplayPort connector Digital Visual Interface DVI connector Mini DisplayPort connector DisplayPort connector Use this connector to attach a high performance monitor a d...

Page 18: ...When you attach an external audio device a cable connection is established between the audio line out connector of the device and the audio line in connector of the computer 6 PCIe card area To further improve the computer performance you can install PCIe cards into this area Depending on your computer model the preinstalled cards might vary 7 Audio line out connector The audio line out connector ...

Page 19: ... Preparing your computer and removing the computer cover on page 61 Figure 3 Component locations 1 Heat sink and fan assembly 2 Memory module 3 Optical drive available on some models 4 Card reader 5 Front audio and USB assembly 6 Front bezel 7 M 2 solid state drive assembly available on some models 8 Front fan assembly 9 Storage drives 10 Graphics card available on some models 11 Cover presence sw...

Page 20: ...lex bay 2 fan connector 10 Thermal sensor connector 11 4 pin SATA power connector 12 14 pin power connector 13 4 pin SATA power connector 14 M 2 solid state drive slot 1 15 M 2 solid state drive slot 2 16 VROC connector 17 Front fan connector 18 Clear CMOS Recovery jumper 19 Coin cell battery 20 SATA 6 connector 21 SATA 4 connector 22 SATA 5 connector 23 SATA 2 connector 24 SATA 1 connector 25 SAT...

Page 21: ...ector Internal storage drives Internal storage drives are devices that your computer uses to read and store data You can add drives to your computer to increase storage capacity and enable your computer to read other types of media Internal storage drives are installed in bays When you install or replace an internal storage drive note the type and size of the drive that each bay supports and corre...

Page 22: ...puter model the following parts might be preinstalled in the multi drive conversion kit Storage drive such as hard disk drive solid state drive or hybrid drive Slim optical drive Optical drive Slim optical drive adapter 3 SD card slot An SD card is installed in some models 4 5 Storage drive bays 2 You can install hard disk drives solid state drives or hybrid drives in the storage drive bays 6 PCIe...

Page 23: ...enu 2 Depending on your Microsoft Windows operating system version do one of the following For Windows 7 Right click Computer and then click Properties For Windows 10 Click Settings System About To view detailed information about the devices such as the optical drive and network adapters on your computer do the following 1 Depending on your Windows version do one of the following For Windows 7 Cli...

Page 24: ...click Computer and then click Manage For Windows 10 Right click the Start button to open the Start context menu 2 Click Disk Management and follow the instructions on the screen Video features PCIe x16 card slots on the system board for a discrete graphics card Video connectors on a discrete graphics card DVI connector available on some models DisplayPort connector available on some models Mini Di...

Page 25: ...he processor type installation date attached printers and other peripherals power sources and maintenance history ErP LPS compliance mode The energy related products directive ErP lowest power state LPS compliance mode reduces the consumption of electricity when your computer is in sleep or off mode For more information see Enabling or disabling the ErP LPS compliance mode on page 36 Intel Standar...

Page 26: ...l area network Windows Management Instrumentation WMI Windows Management Instrumentation is a set of extensions to the Windows Driver Model It provides an operating system interface through which instrumented components provide information and notification Security features Ability to enable and disable a device Ability to enable and disable USB connectors individually Antivirus program BIOS passw...

Page 27: ...7 depending on your computer model some of the Lenovo programs might be ready to be installed so you must install them manually Then you can access and use these programs To access a program on your computer do one of the following From Windows Search 1 Depending on your Windows version do one of the following For Windows 7 Click the Start button to open the Start menu and then type the program na...

Page 28: ...nt Manager Pro or ThinkVantage Fingerprint Software program enables you to use a fingerprint reader The integrated fingerprint reader provided on some keyboards enables you to enroll your fingerprint and associate it with your power on password hard disk password and Windows password As a result fingerprint authentication can replace passwords and enable simple and secure user access Lenovo App Ex...

Page 29: ...program provides easy access to various tools to help your work more easily and securely Recovery Media Windows 7 The Recovery Media program enables you to restore the contents of the hard disk drive to the factory default settings System Update Windows 7 The System Update program provides regular access to the system updates for your computer such as device driver updates software updates and BIO...

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Page 31: ...fication area add the icon to the notification area See the Windows help system 2 Follow the instructions on the screen and the hover text to adjust the volume mute the speaker or unmute the speaker Using a disc This section provides instructions on how to use a disc and the optical drive Guidelines about using the optical drive When using the optical drive follow these guidelines Do not place the...

Page 32: ...t of the optical drive The tray slides out of the drive 2 Carefully remove the disc from the tray 3 Press the eject close button again or gently push the tray forward to close the tray Note If the tray does not slide out of the drive when you press the eject close button turn off your computer Then insert a straightened paper clip into the emergency eject hole adjacent to the eject close button Us...

Page 33: ...he Ethernet connector Connecting to a wireless LAN You can connect your computer to a wireless LAN without the use of an Ethernet cable but by means of radio waves only Note The wireless LAN feature is available only on some models To establish a wireless LAN connection do the following 1 Ensure that a wireless LAN is available and the wireless LAN feature on your computer is working 2 Click the w...

Page 34: ...ithin a distance of about 10 m 32 8 ft from your computer 2 Click the Bluetooth icon in the Windows notification area on the taskbar Then click Add a Device and follow the instructions on the screen Note If the Bluetooth icon is not displayed in the Windows notification area add the icon to the notification area See the Windows help system 20 P520c User Guide ...

Page 35: ...ng an antiglare filter placed over the screen might be helpful However these filters might affect the clarity of the image on the screen try them only after you have exhausted other methods of reducing glare Air circulation Your computer produces heat The computer has a fan that pulls in fresh air and forces out hot air through the air vents Blocking the air vents can cause overheating which might...

Page 36: ...ng users who have hearing vision and mobility limitations with greater access to information and technology This section provides information about the ways these users can get the most out of their computer experience You also can get the most up to date accessibility information from the following Web site http www lenovo com accessibility Keyboard shortcuts The following list contains keyboard ...

Page 37: ...eyboard Adjust keyboard settings to make your keyboard easier to use For example you can use your keyboard to control the pointer and type certain key combinations easier Personalized mouse Adjust mouse settings to make your mouse easier to use For example you can change the pointer appearance and make it easier to manage windows with the mouse Speech Recognition Speech Recognition enables you to ...

Page 38: ...e permanently do the following Change the size of all the items on your screen For Windows 7 1 Right click a blank area on the desktop 2 Click Screen resolution Make text and other items larger or smaller 3 Follow the on screen instructions to change the item size 4 Click Apply This change will take effect the next time you log in to the operating system For Windows 10 1 Right click a blank area o...

Page 39: ...and disconnect all cables that are connected to the computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble free operation Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer Dust buildup compounds problems associated with glare so remember to clean the screen periodically Wipe the screen surface gent...

Page 40: ...etermines the cause of a problem Create Product Recovery discs See Recovery information on page 59 for more information about using Product Recovery discs to restore the hard disk drive to the factory default settings Keeping your computer current In most cases it is a good practice to have the most up to date operating system update patches software programs and device drivers This section provid...

Page 41: ...the computer 3 If you saved the original shipping cartons and packing materials use them to pack the units If you are using different cartons cushion the units to avoid damage Moving your computer to another country or region When you move your computer to another country or region you must take local electrical standards into consideration If the local electrical outlet style is different from th...

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Page 43: ...slightly different from the illustration Figure 7 Installing a padlock Attaching a Kensington style cable lock You can use a Kensington style cable lock to secure your computer to a desk table or other non permanent fixture The cable lock attaches to the security lock slot at the rear of your computer Depending on the type selected the cable lock can be operated with a key or combination The cable...

Page 44: ...settings and exit the Setup Utility program press F10 or Fn F10 depending on the keyboard settings Then select Yes in the window displayed and press Enter Using passwords and Windows accounts You can use BIOS passwords and Windows accounts to prevent unauthorized access to your computer and data To use the BIOS passwords or the Windows accounts do the following To use BIOS passwords see Using BIOS...

Page 45: ...ystem board first To achieve this do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 35 2 Select Security Chassis Intrusion Detection and press Enter 3 Select Enabled and press Enter 4 To save settings and exit the Setup Utility program press F10 or Fn F10 depending on the keyboard settings select Yes in the window displayed and press Enter The cover ...

Page 46: ...nction to one of the following modes Disabled default setting You can use the USB storage devices without limitation Read Only You cannot copy data from the computer to the USB storage devices However you can access or modify data on the USB storage devices No Access You cannot access the USB storage devices from the computer To configure the Smart USB Protection function do the following 1 Start ...

Page 47: ...Intel BIOS guard The BIOS guard module cryptographically verifies all the BIOS updates to the system BIOS flash Therefore the malware is blocked from attacking the BIOS Chapter 4 Security 33 ...

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Page 49: ... information see Using BIOS passwords on page 37 To view and change the configuration settings follow the instructions on the screen Changing the display mode of the Setup Utility program You can use the Setup Utility program in the graphic mode or the text mode according to your needs Text mode The keys on the keyboard used to perform various tasks are displayed at the bottom of the screen Note T...

Page 50: ...tic Power On and press Enter 3 Select the feature you want to enable or disable and press Enter 4 Select the desired setting and press Enter 5 To save settings and exit the Setup Utility program press F10 or Fn F10 depending on the keyboard settings Then select Yes in the window displayed and press Enter Enabling or disabling the ErP LPS compliance mode Lenovo computers meet the eco design require...

Page 51: ...ility program press F10 or Fn F10 depending on the keyboard settings Then select Yes in the window displayed and press Enter To bypass the error message and log in to the operating system do one of the following Press F2 or Fn F2 depending on the keyboard settings Start and then exit the Setup Utility program See Starting the Setup Utility program on page 35 and Exiting the Setup Utility program o...

Page 52: ...events unauthorized access to the data on the internal storage drive such as a hard disk drive When a hard disk password is set you are prompted to enter a valid password each time you try to access the storage drive Notes Even if the storage drive is removed from one computer and installed in another the hard disk password is still valid If the hard disk password is forgotten there is no way to r...

Page 53: ...r cover and connect the power cord See Chapter 7 Hardware removal and installation on page 61 6 Turn on the computer and leave it on for approximately 10 seconds Then turn off the computer by holding the power button for approximately five seconds 7 Repeat step 1 and step 2 8 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 9 Reinstall the computer cover and connec...

Page 54: ...vel 1 to level 7 a higher fan speed level indicates better thermal performance with more noise To change the fan speed level do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 35 2 Select Power Fan Control Stepping and press Enter 3 Select a fan speed level and press Enter 4 To save settings and exit the Setup Utility program press F10 or Fn F10 depen...

Page 55: ...and pin 3 6 Reinstall the parts and cables that were removed 7 Reinstall the computer cover and reconnect any cables that were disconnected See Chapter 7 Hardware removal and installation on page 61 8 Turn on the computer and insert the BIOS update disc into the optical drive Wait a few minutes The recovery process begins After the recovery process is completed your computer will shut down automat...

Page 56: ...00 redundancy RAID 10 striped and mirrored disk array a combination of RAID 0 and RAID 1 Consists of four SATA storage drives Supported strip size 4 KB 8 KB 16 KB 32 KB or 64 KB RAID 5 block level striped disk array with distributed parity Consists of at least three SATA storage drives Supported strip size 16 KB 32 KB 64 KB or 128 KB Better performance and fault tolerance Creating a RAID volume At...

Page 57: ...er 4 Select a RAID volume and press Enter to view the detailed information Deleting a RAID volume Attention All the existing data stored on the selected drives will be erased after you delete RAID volumes To delete a RAID volume do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 35 2 Select Advanced Intel RSTe SATA Controller and press Enter 3 Under R...

Page 58: ...rives Supported strip size 64 KB 128 KB 256 KB 512 KB or 1 MB Better performance and fault tolerance Available only on some models of AVAGO MegaRAID adapters RAID 6 block level striped disk array with dual distributed parity Consists of at least four SATA or SAS storage drives Supported strip size 64 KB 128 KB 256 KB 512 KB or 1 MB Better performance and fault tolerance that can stand up to loss o...

Page 59: ...RAID volume do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 35 2 Select Advanced AVAGO MegaRAID Configuration Utility and press Enter 3 Select Main Menu and press Enter 4 Select Virtual Drive Management and press Enter 5 Select a RAID volume and press Enter to view the detailed information Deleting a RAID volume Attention All the existing data stor...

Page 60: ...a RAID volume Attention All the existing data stored on the selected drives will be erased while the RAID volume is being created To create a RAID volume do the following 1 Enable VMD for the selected M 2 solid state drives by doing the following a Start the Setup Utility program See Starting the Setup Utility program on page 35 b Select Advanced Intel R VMD technology and press Enter c Select eac...

Page 61: ...lowing 1 Start the Setup Utility program See Starting the Setup Utility program on page 35 2 Select Advanced Intel Virtual RAID on CPU and press Enter 3 Select RAID Volumes and press Enter 4 Select a RAID volume and press Enter to view the detailed information Deleting a RAID volume Attention All the existing data stored on the selected drives will be erased after you delete RAID volumes To delete...

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Page 63: ... for the type of problem you are experiencing If these troubleshooting instructions do not resolve your problem continue with the next step 4 Run the diagnostic program See Diagnosing problems on page 57 If the diagnostic program does not resolve your problem continue with the next step 5 Recover your operating system See Recovery information on page 59 6 If none of these actions solve your proble...

Page 64: ...For some computers that have a front audio panel ensure that the volume is not set too low Ensure that your external speakers and headphones if used are connected to the correct audio connectors on the computer Most speaker cables are color coded to match the connectors Note When external speaker or headphone cables are connected to the audio connectors the internal speaker if present is disabled ...

Page 65: ...ubsystem A bootable recovery medium such as the Product Recovery CD cannot be used to start your computer Solution Ensure that the CD or DVD drive is set as the top priority of the Boot Priority Order in the Setup Utility program Refer to Selecting a temporary startup device on page 40 for information about viewing and changing the startup sequence Note On some computer models the startup sequence...

Page 66: ...he last external device in each SCSI chain is terminated correctly For more information see your SCSI documentation Storage drive problems Some or all storage drives are missing from the Setup Utility program Solutions Ensure that the signal cables and power cables for all the storage drives are connected correctly If the computer is installed with SAS storage drives ensure that the AVAGO MegaRAID...

Page 67: ...t degrade performance cause data loss or result in lost connections When a Gigabit Ethernet model computer is used at a speed of 1000 Mbps the Ethernet LAN connection fails or errors occur Solution Connect the network cable to the Ethernet connector using Category 5 wiring and a 100 BASE T hub switch not 100 BASE X A Gigabit Ethernet model computer should connect to the network at a speed of 1000 ...

Page 68: ...ers Then right click each Bluetooth device and then Click Enable For Windows 10 1 Right click the Start button to open the Start context menu 2 Click Device Manager Type the administrator password or provide confirmation if prompted 3 Expand Bluetooth to display the Bluetooth devices Then right click each Bluetooth device and then Click Enable device 4 Expand Network adapters Then right click each...

Page 69: ...ing For Windows 7 Click Defragment now For Windows 10 Click Optimize Select the desired drive and then click Optimize 7 Follow the instructions on the screen The free storage drive space is insufficient Solutions Free up the storage drive space Clean out your Inbox Sent Items and Deleted Items folders from your e mail application Clean up your C drive 1 Click the Start button to open the Start men...

Page 70: ...ial device and keep the device online Install any programs supplied with the serial device Refer to the documentation that comes with the serial device for more information If you added one serial connector adapter ensure that the adapter is installed correctly USB device problems A USB device cannot be accessed Solutions Connect the USB cable from the USB connector to the USB device If the USB de...

Page 71: ...om support and follow the instructions on the screen A device does not work properly due to device driver problems Solution Update the device driver See Keeping your computer current on page 26 Diagnosing problems Many computer problems can be solved without outside assistance If you experience a problem with your computer the first place to start is the troubleshooting information in your compute...

Page 72: ...upport For additional information see the Lenovo Companion help system Diagnosing problems with ThinkStation Diagnostics on the Windows 7 and Windows 10 operating systems ThinkStation Diagnostics is preinstalled on your computer and also is available for download at http www lenovo com diags Note If you install Windows 7 by yourself ensure that ThinkStation Diagnostics is installed after Lenovo So...

Page 73: ... screen to choose the appropriate recovery solution Turn on or restart your computer Then repeatedly press and release F8 or Fn F8 depending on the keyboard settings until the Advanced Boot Options window opens Select Repair Your Computer press Enter and follow the instructions on the screen to choose the appropriate recovery solution Use the recovery medium you created earlier with the Recovery M...

Page 74: ...ctions on the screen Use the Windows recovery environment by doing one of the following After several consecutive failed boot attempts the Windows recovery environment might start automatically Follow the instructions on the screen to choose the appropriate recovery solution Select the recovery medium you created earlier with the Windows tool as the startup device See Selecting a temporary startup...

Page 75: ...package and install it directly in the computer without setting the part down When this is not possible place the static protective package on a smooth level surface and place the part on the package Do not place the part on the computer cover or other metal surface Preparing your computer and removing the computer cover Attention Do not open your computer or attempt any repair before reading and ...

Page 76: ...o remove and install hardware for your computer You can expand the capabilities of your computer and maintain your computer by removing or installing hardware Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v External options You can connect external options to your computer such as external speaker...

Page 77: ...wards until it snaps into position on the left side What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 108 Power button Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v To re...

Page 78: ... button 7 Connect the power button cable to the front bezel connector on the system board See Parts on the system board on page 6 8 Reinstall the front bezel See Front bezel on page 63 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 108 PCIe card Attention Do not open you...

Page 79: ...aring your computer and removing the computer cover on page 61 2 At the rear of the computer press the release button 1 to open the card latch 2 Figure 13 Opening the PCIe card latch 3 Locate the PCIe card slot See Parts on the system board on page 6 4 If the PCIe card slot is a PCIe x16 card slot press the retaining latch 1 as shown to disengage the latch Figure 14 Disengaging the retaining latch...

Page 80: ...removed from the slot 6 To install a half length PCIe card do the following a Remove the new PCIe card from its static protective package b If necessary remove the appropriate metal slot cover c Install the new card into the card slot on the system board until it is securely seated See Parts on the system board on page 6 Note If you are installing a PCIe x16 graphics card ensure that the memory sl...

Page 81: ...8 Full length PCIe card To remove or install a full length PCIe card do the following 1 Prepare your computer See Preparing your computer and removing the computer cover on page 61 2 Lay the computer on its side for easier access to the PCIe card slots 3 At the rear of the computer press the release button 1 to open the card latch 2 Figure 18 Opening the PCIe card latch 4 Locate the PCIe card slot...

Page 82: ... as shown to disengage the latch Figure 19 Disengaging the retaining latch 6 To remove a full length PCIe card do the following a Pivot the tab on the front fan assembly outward to open the latch inside Figure 20 Opening the latch on the front fan assembly 68 P520c User Guide ...

Page 83: ... The card might fit tightly into the slot If necessary alternately move each side of the card a small amount until the card is removed from the slot Figure 21 Removing the full length PCIe card 7 To install a full length PCIe card do the following a Remove the new full length PCIe card from its static protective package Chapter 7 Hardware removal and installation 69 ...

Page 84: ...red tightly See Parts on the system board on page 6 Note Ensure that the memory slot retaining clips are closed before you install the card to avoid any interference during the installation Figure 22 Installing a full length PCIe card c Pivot the tab on the front fan assembly inward to close the latch inside Figure 23 Closing the latch on the front fan assembly 70 P520c User Guide ...

Page 85: ...o not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v Your computer has four memory slots for installing or replacing DDR4 RDIMMs that provide up to a maximum of 128 GB system memory When installing or replacing a memory module use the following guidelines Use any of DDR4 ECC RDIMMs for your computer Use 8 GB 16 G...

Page 86: ...ng the computer cover on page 61 2 Lay the computer on its side for easier access to the system board 3 Locate the memory slots See Parts on the system board on page 6 4 Remove any parts that might prevent your access to the memory slots Depending on your computer model you might need to remove the PCIe x16 graphics card for easier access to the memory slots See Full length PCIe card on page 67 72...

Page 87: ...le out of the memory slot Figure 26 Removing a memory module 6 To install a memory module do the following a Open the retaining clips of the memory slot into which you want to install the memory module Figure 27 Opening the retaining clips Chapter 7 Hardware removal and installation 73 ...

Page 88: ...your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v Depending on your computer model the following devices might be installed in the flex bays 5 25 inch flex module Front access storage enclosure Multi drive conversion kit Optical drive Slim optical drive adapter Note The following instructions on how to remove or install ...

Page 89: ...ou are installing an optical drive do the following a Locate the optical drive retainer from the left side of the computer Push the retainer downwards to unlock the retainer Then lift the retainer out of the chassis Figure 30 Removing the optical drive retainer from the computer b Install the optical drive retainer onto the left side of the new optical drive Figure 31 Installing the optical drive ...

Page 90: ...eplacement go to Completing the parts replacement on page 108 Storage drive in the front access storage enclosure Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v The storage drive in the front access storage drive can be hot swappable When both the following requirements are met you can remove or ...

Page 91: ...n see the Windows help system 2 Unlock the enclosure cover with the provided key as shown Press the notch a to open the enclosure cover Figure 34 Opening the front access storage enclosure cover 3 Press the pit on the bracket cover and then grasp the tilted cover to pull the bracket out of the front access storage enclosure Figure 35 Removing the bracket from the front access storage enclosure 4 T...

Page 92: ...l it snaps into position Figure 38 Installing the 3 5 inch storage drive into the front access storage enclosure c Press the notch to secure the enclosure cover and lock the enclosure cover with the key What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 108 2 5 inch storage ...

Page 93: ...n grasp the tilted cover to pull the bracket out of the front access storage enclosure Figure 40 Removing the bracket from the front access storage enclosure 4 To remove the 2 5 inch storage drive do the following a Flex both sides of the bracket to remove the 2 5 inch storage drive from the bracket Figure 41 Removing the 2 5 inch storage drive from the bracket Chapter 7 Hardware removal and insta...

Page 94: ...o remove it with the storage drive from the converter Figure 42 Removing the adapter from the converter c Flex both sides of the adapter to release the four pins 1 from the storage drive Then remove the storage drive from the adapter Figure 43 Removing the storage drive from the adapter 5 To install a new 2 5 inch storage drive do the following 80 P520c User Guide ...

Page 95: ...essible of the 2 5 inch storage drive Figure 44 Installing the storage drive into the adapter b Align the four tabs on the adapter with the corresponding notches 1 in the converter Then slide the storage drive as shown until the tab 2 snaps into position The adapter with the storage drive is installed into the converter Figure 45 Installing the adapter into the converter Chapter 7 Hardware removal...

Page 96: ... into the front access storage enclosure until it snaps into position Figure 47 Installing the plastic bracket with the 2 5 inch storage drive into the front access storage enclosure e Press the notch to secure the enclosure cover and lock the enclosure cover with the key What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacemen...

Page 97: ...ving the computer cover on page 61 2 Ensure that all the cables are disconnected from the kit Remove the kit from the front of the computer See Optical drive on page 74 3 To remove the slim optical drive from the kit do the following a Press the clip through the hole in the top of the kit as shown and push forward the slim optical drive Then remove the slim optical drive out of the kit Figure 48 R...

Page 98: ...the kit 5 Slide the kit into the flex bay and reconnect the cables What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 108 3 5 inch storage drive To remove or install a 3 5 inch storage drive do the following 1 Prepare your computer See Preparing your computer and removing th...

Page 99: ...it Figure 52 Opening the rear cover of the kit 4 Press both clips simultaneously toward each other and pull the conversion bracket out of the rear of the kit Figure 53 Removing the conversion bracket from the kit Chapter 7 Hardware removal and installation 85 ...

Page 100: ...ouch the circuit board 1 on the drive Figure 54 Removing the storage drive from the bracket 6 To install a 3 5 inch storage drive ensure that the conversion bracket is unfolded To unfold the bracket do the following a Remove pins 1 and install them into slots 2 Figure 55 Removing pins and installing them into slots 86 P520c User Guide ...

Page 101: ...se tabs 1 2 and 3 from the corresponding slots Figure 56 Releasing tabs from the corresponding slots c Unfold the bracket as shown Figure 57 Unfolding the bracket Chapter 7 Hardware removal and installation 87 ...

Page 102: ...e drive into the bracket by doing the following a Flex both sides of the bracket and align pins 1 2 3 and 4 on the bracket with the corresponding holes in the new 3 5 inch storage drive b Install the new 3 5 inch storage drive into the bracket Do not touch the circuit board 5 on the drive Figure 59 Installing the new 3 5 inch storage drive into the bracket 88 P520c User Guide ...

Page 103: ...ex bay and reconnect the cables What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 108 2 5 inch storage drive To remove or install a 2 5 inch storage drive do the following 1 Prepare your computer See Preparing your computer and removing the computer cover on page 61 2 Ensur...

Page 104: ...ll the conversion bracket out of the rear of the kit Figure 63 Removing the 2 5 inch storage drive from the kit 5 To remove the 2 5 inch storage drive flex both sides of the conversion bracket and then remove the drive out of the bracket Do not touch the circuit board on the drive Figure 64 Removing the 2 5 inch storage drive from the bracket 90 P520c User Guide ...

Page 105: ...owing a Remove pins 1 and install them into slots 2 Figure 65 Removing pins and installing them into new slots b Pivot the bracket as shown to release tabs 1 2 and 3 from the slots Figure 66 Pivoting the bracket c Fold the bracket as shown Figure 67 Folding the bracket Chapter 7 Hardware removal and installation 91 ...

Page 106: ...tall a 2 5 inch storage drive do the following a Flex the bracket and align pins 1 2 3 and 4 on the bracket with the corresponding holes in the new 2 5 inch storage drive b Install the new 2 5 inch storage drive into the bracket Do not touch the circuit board 5 on the drive Figure 69 Installing the new 2 5 inch storage drive into the bracket 92 P520c User Guide ...

Page 107: ... To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 108 Coin cell battery Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v Your computer has a special type of memory that maintains the date ...

Page 108: ... Remove the old coin cell battery as shown Figure 72 Removing the coin cell battery 5 Install the new coin cell battery as shown Figure 73 Installing the coin cell battery 6 Reinstall the PCIe cards if you have removed them See PCIe card on page 64 7 Reinstall the computer cover and reconnect the cables See Completing the parts replacement on page 108 Note When the computer is turned on for the fi...

Page 109: ...e following a Align the screw hole in the cover presence switch with the corresponding hole in the chassis Then install the screw to secure the cover presence switch to the chassis Figure 75 Installing the cover presence switch b Connect the cover presence switch cable to the cover presence switch connector on the system board See Parts on the system board on page 6 What to do next To work with an...

Page 110: ...wing a Disconnect the power supply assembly cables from the system board and all drives See Parts on the system board on page 6 b Release the power supply assembly cables from the cable clips and ties c Lay the computer on its side and remove the four screws at the rear of the chassis that secure the power supply assembly Then slide the power supply assembly to the front of the computer and then l...

Page 111: ...he computer During operation some components become hot enough to burn the skin Before you open the computer cover turn off the computer disconnect power and wait approximately 10 minutes for the components to cool To remove or install the heat sink and fan assembly do the following 1 Prepare your computer See Preparing your computer and removing the computer cover on page 61 2 Lay the computer on...

Page 112: ...free it from the microprocessor Do not touch the thermal grease while handling the heat sink and fan assembly 5 To install the heat sink and fan assembly do the following a Apply appropriate amount of thermal grease to the new heat sink and fan assembly b Position the heat sink and fan assembly on the system board Ensure that the four screws are aligned with the holes in the system board Note Ensu...

Page 113: ... following 1 Prepare your computer See Preparing your computer and removing the computer cover on page 61 2 Locate the primary storage drive See Computer components on page 5 3 To remove the primary storage drive do the following a Disconnect the signal cable and the power cable from the storage drive b Pull the handle of the plastic 3 5 inch storage drive bracket to remove the storage drive from ...

Page 114: ...nal cable and the power cable to the new storage drive What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 108 Secondary storage drive Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information o...

Page 115: ...e 81 Removing the secondary storage drive c Flex the sides of the bracket to remove the storage drive from the bracket 4 To install the secondary storage drive do the following a Pull the handle of the plastic 3 5 inch storage drive bracket to remove it from the storage drive bay b To install a new storage drive into the bracket flex the bracket and align pin 1 pin 2 pin 3 and pin 4 on the bracket...

Page 116: ...standing the Read this first Important safety information on page v The 2 5 inch storage drive is only available on some models To remove or install a 2 5 inch storage drive do the following 1 Prepare your computer See Preparing your computer and removing the computer cover on page 61 2 Locate the desired storage drive bay See Internal storage drives on page 7 3 To remove a 2 5 inch storage drive ...

Page 117: ... storage drive out of the storage drive converter Figure 85 Removing the 2 5 inch storage drive from the storage drive converter 4 To install a 2 5 inch storage drive do the following a Remove the plastic 3 5 inch storage drive bracket from the storage drive bay See Primary storage drive on page 99 or Secondary storage drive on page 100 b Flex the sides of the bracket to remove the 2 5 inch to 3 5...

Page 118: ...ve converter into the 3 5 inch storage drive bracket flex the bracket and align pin 1 pin 2 pin 3 and pin 4 on the bracket with the corresponding holes in the converter Figure 87 Installing the storage drive converter together with the 2 5 inch storage drive into the storage drive bracket e Install the storage drive converter with the bracket into the desired storage drive bay See Primary storage ...

Page 119: ...nd removing the computer cover on page 61 2 Remove the front bezel See Front bezel on page 63 3 Locate the front fan assembly See Computer components on page 5 4 To remove the front fan assembly do the following a Disconnect the front fan assembly cable from the power fan connector on the system board See Parts on the system board on page 6 b The front fan assembly is attached to the chassis by fo...

Page 120: ...replacement on page 108 Rear fan assembly Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v To remove or install the rear fan assembly do the following 1 Prepare your computer See Preparing your computer and removing the computer cover on page 61 2 Locate the rear fan assembly See Computer component...

Page 121: ...les in the chassis Push the rubber mounts through the holes b Pull the tips of the rubber mounts until the rear fan assembly is secured in place Figure 91 Installing the rear fan assembly c Connect the rear fan assembly cable to the rear fan connector on the system board See Parts on the system board on page 6 What to do next To work with another piece of hardware go to the appropriate section To ...

Page 122: ...uter cover and reconnect cables to your computer do the following 1 Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer See Computer components on page 5 for the locations of various components in your computer 2 Ensure that the cables are routed correctly before reinstalling the computer cover Keep cables clear of the hinges a...

Page 123: ...wer cords to the corresponding connectors on the computer See Hardware locations on page 1 8 Update the configuration of your computer if necessary See Using the Setup Utility program on page 35 9 If a newly installed hardware component does not work correctly update the device driver See Keeping your computer current on page 26 Chapter 7 Hardware removal and installation 109 ...

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Page 125: ...Guide provided with your computer contains important safety information product warranty terms initial setup procedure and legal notices Ensure that you read and understand all safety information in the Safety Warranty and Setup Guide before using your computer In addition read and understand Read this first Important safety information on page v before using your computer This preface provides ad...

Page 126: ...ovided contact your Lenovo reseller or Lenovo marketing representative The following services are available during the warranty period Problem determination Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem Hardware repair If the problem is caused by hardware under warranty trained service personnel ar...

Page 127: ... of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries or regions where service is available go to http www lenovo com support For technical assistance with the installation of or questions related to Service Packs for your preinsta...

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Page 129: ... MT s memory modules but microprocessor only supports up to 2400 MT s memory modules Then the system memory speed will be no faster than 2400 MT s The microprocessor models supported in your computer might vary For a list of supported microprocessor models contact the Lenovo Customer Support Center Refer to the following information about the system memory speed Memory module types DDR4 ECC RDIMM ...

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Page 131: ...ovo office or reseller to obtain a printed version of the LLW Accessing the Ubuntu help system The Ubuntu help system provides information about how to use the Ubuntu operating system To access the help system from the Unity move your pointer to the Launch bar and then click the Help icon If you cannot find the Help icon from the Launch bar click the Search icon and type Help to search it To learn...

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Page 133: ...his equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different ...

Page 134: ...n Verträglichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2014 30 EU zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU Mitgliedsstaaten und hält die Grenzwerte der Klasse B der Norm gemäß Richtlinie Um dieses sicherzustellen sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben Des Weiteren dürfen ...

Page 135: ... Do not use the ac power cord for other devices Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo Mexico wireless radio compliance information Advertencia En Mexico la operación de este equipo estásujeta a las sig...

Page 136: ...e configuration of your computer and the country or region where the computer was purchased you might have received additional printed regulatory notices All regulatory notices are available on the Lenovo Support Web site in electronic format To access electronic copies of the documentation go to http www lenovo com support 122 P520c User Guide ...

Page 137: ...rk available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances Lenovo electrical and electronic equipment EEE may contain parts and components which at end of life might qualify as hazardous waste EEE and waste electrical and electronic equipment WEEE can be delivered free...

Page 138: ...ovide power to the computer clock while the computer is off or disconnected from the main power source If you need to replace it with a new one contact your place of purchase or contact Lenovo for service If you need to dispose of a disused lithium battery insulate it with vinyl tape contact your place of purchase or an industrial waste disposal operator and follow their instructions Disposal of a...

Page 139: ...d accumulators on the environment and human health due to the potential presence of hazardous substances Before placing electrical and electronic equipment EEE in the waste collection stream or in waste collection facilities the end user of equipment containing batteries and or accumulators must remove those batteries and accumulators for separate collection Disposing of lithium batteries and batt...

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Page 141: ...65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo worldwide compliance on RoHS go to http www lenovo com rohs communication China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances...

Page 142: ...Ukraine RoHS India RoHS RoHS compliant as per E Waste Management Rules Taiwan RoHS 128 P520c User Guide ...

Page 143: ...er environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor set the following power management features to take effect when your computer has been inactive for a specified duration Table 1 ENERGY STAR pow...

Page 144: ...4 Follow the instructions on the screen 130 P520c User Guide ...

Page 145: ...he publication Lenovo may make improvements and or changes in the products and or the programs described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Leno...

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Page 147: ...f the Microsoft group of companies Intel Thunderbolt and Xeon are trademarks of Intel Corporation in the U S and or other countries Linux is a registered trademark of Linus Torvalds DisplayPort and Mini DisplayPort are trademarks of the Video Electronics Standards Association Ubuntu is a registered trademark of Canonical Ltd Other company product or service names may be trademarks or service marks...

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