Solving Computer Problems
38
Lenovo 3000 Y310 User Guide
Frequently Asked Questions
This section lists frequently asked questions and tells where you can find
detailed answers. For details about each publication included in the
package with your computer, see “This Guide and Other Publications” on
page 1.
What safety precautions should I follow when using my computer?
See the separate
Safety and Warranty Guide
for detailed information
about safety.
How can I prevent problems with my computer?
See “Read This First” on page v, and also “Chapter 2. Caring for
Your Computer” on page 3 of this guide. More tips can be found in
Chapter 3.
What are the main hardware features of my new computer?
More information can be found in Chapter 3.
Where can I find the detailed specifications for my computer?
See http://www.Lenovo.com/support.
I need to upgrade a device
or
I need to replace one of the following: the
hard disk drive, memory, or the keyboard.
See “Appendix B. Customer Replaceable Units (CRUs),” on
page 59 of this guide.
My computer is not operating properly.
Study the relevant information in Chapter 3.
Where are the recovery discs?
Your computer did not come with a recovery disc or Windows
disc. For an explanation of the alternative recovery methods
offered by Lenovo, see “OneKey Recovery4.65 User Guide”.
How can I contact the Customer Support Center?
See “Chapter 6. Getting Help and Service,” on page 51 of this
Guide. For the phone numbers of the Customer Support Center
nearest to you, see “Warranty Service Telephone Numbers” on
page 57.
Where can I find warranty information?
See the separate
Safety and Warranty Guide
for detailed warranty
information. For the warranty applicable to your computer,
including the warranty period and type of warranty service, see
“Appendix A. Warranty Information,” on page 55.
Lenovo 3000Y310 UG.book Page 38 Friday, September 14, 2007 4:24 PM