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Lenovo 20WK0099US, User Manual

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Lenovo 20WK0099US User Manual Download Page 53

• 

https://www.lenovo.com/warranty/llw_02

• 

https://pcsupport.lenovo.com/warrantylookup

Purchase additional services

During and after the warranty period, you can purchase additional services from Lenovo at 

https:// 

pcsupport.lenovo.com/warrantyupgrade

.

Service availability and service name might vary by country or region.

Chapter 7

.

Help and support

47

Summary of Contents for 20WK0099US

Page 1: ...T14s Gen 2 and X13 Gen 2 User Guide ...

Page 2: ... Warranty Guide Generic Safety and Compliance Notices Setup Guide First Edition March 2021 Copyright Lenovo 2021 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...er and information 25 Lock the computer 25 Use the fingerprint reader for selected models 25 Use privacy protection for selected models 26 Use passwords 26 Password types 26 Set change and remove a password 27 Use Power Loss Protection function for selected models 28 Chapter 5 Configure advanced settings 29 UEFI BIOS 29 What is UEFI BIOS 29 Enter the UEFI BIOS menu 29 Navigate in the UEFI BIOS int...

Page 4: ...ii T14s Gen 2 and X13 Gen 2 User Guide ...

Page 5: ...t Depending on the model some optional accessories features software programs and user interface instructions might not be applicable to your computer Documentation content is subject to change without notice To get the latest documentation go to https pcsupport lenovo com Copyright Lenovo 2021 iii ...

Page 6: ...iv T14s Gen 2 and X13 Gen 2 User Guide ...

Page 7: ...ely Intel and Advanced Micro Devices AMD Hereby Intel models and AMD models are used to distinguish computer models with different microprocessors Front Microphone Infrared IR camera Camera Webcam privacy shutter Touch screen Power button Power button with fingerprint reader TrackPoint pointing stick Copyright Lenovo 2021 1 ...

Page 8: ...FC mark Trackpad TrackPoint buttons Speaker for selected models Webcam privacy shutter Slide Webcam privacy shutter to cover or uncover the camera lens It is designed to protect your privacy 2 T14s Gen 2 and X13 Gen 2 User Guide ...

Page 9: ...Side view Intel models AMD models USB C Thunderbolt 4 power connector USB C 3 2 Gen 2 power connector USB C Thunderbolt 4 connector USB C 3 2 Gen 2 connector Chapter 1 Meet your computer 3 ...

Page 10: ...ecurity lock slot for selected models Notes For Intel models the Ethernet extension connector Gen 2 and the adjoining USB C Thunderbolt 4 connector cannot be used simultaneously For AMD models the Ethernet extension connector Gen 2 and the adjoining USB C 3 2 Gen 2 connector cannot be used simultaneously 4 T14s Gen 2 and X13 Gen 2 User Guide ...

Page 11: ...ou cannot turn it off by pressing the power button reset your computer 1 Disconnect your computer from ac power 2 Insert a straightened paper clip into the hole to cut off power supply temporarily 3 Connect your computer to ac power and then turn on your computer Chapter 1 Meet your computer 5 ...

Page 12: ...Rear view Nano SIM card tray for selected models 6 T14s Gen 2 and X13 Gen 2 User Guide ...

Page 13: ...odels up to 5120 x 3200 pixels 60 Hz AMD models up to 5120 x 2880 pixels 60 Hz Connect to USB C accessories to help expand your computer functionality To purchase USB C accessories go to https www lenovo com accessories Statement on USB transfer rate Depending on many factors such as the processing capability of the host and peripheral devices file attributes and other factors related to system co...

Page 14: ...8 T14s Gen 2 and X13 Gen 2 User Guide ...

Page 15: ... Settings Get support For the Ubuntu operating system see the Ubuntu documentation site at https help ubuntu com lts ubuntu help index html For the Fedora operating system see the Fedora project wiki at https fedoraproject org wiki Fedora_ Project_Wiki The Gnome desktop is installed by default and is designed to be simple and easy to use Details on using Gnome are available by launching the Help a...

Page 16: ...s enabled all wireless features are disabled To enable or disable the Airplane mode 1 Use the system menu drop down top right and choose Settings 2 Click the Wi Fi option 3 Turn on or turn off the Airplane mode switch Interact with your computer Your computer provides you various ways to navigate the screen Use the camera Take pictures or record videos by using the Cheese application The indicator...

Page 17: ...function FnLock indicator off special function Fn Spacebar Toggle keyboard backlight Fn B Break operation Fn K Scroll contents Fn P Pause operation Fn S Send system request Fn 4 Enter sleep mode To wake up the computer press Fn or the power button Fn Left arrow key Go to beginning Fn Right arrow key Go to end for selected models Use the TrackPoint pointing device The TrackPoint pointing device ena...

Page 18: ...gher the pressure applied the faster the pointer moves 2 Left click button Press to select or open an item 3 Right click button Press to display a shortcut menu 4 Middle button Press and hold the dotted middle button while applying pressure to the pointing stick in the vertical or horizontal direction Then you can scroll through the document Web site or apps Replace the pointing stick nonslip cap ...

Page 19: ...ection This action enables you to scroll through the document Web site or apps Two finger zoom out Put two fingers on the trackpad and move them closer together to zoom out Two finger zoom in Put two fingers on the trackpad and move them farther apart to zoom in Notes When using two or more fingers ensure that you position your fingers slightly apart Some gestures are not available if the last act...

Page 20: ...you can navigate the screen with simple touch gestures Note Some gestures might not be available when you are using certain apps Tap once to single click Tap twice quickly to double click Tap and hold to right click Slide to scroll through items Zoom out Zoom in 14 T14s Gen 2 and X13 Gen 2 User Guide ...

Page 21: ...s gloved fingers or inanimate objects for input on the screen Regularly calibrate the accuracy of the finger input to avoid a discrepancy Connect to an external display Connect your computer to a projector or a monitor to give presentations or expand your workspace Connect to a wired display 1 Connect the external display to an appropriate video connector on your computer 2 Connect the external di...

Page 22: ...he external display For example you can define which one is the main display and which one is the secondary display You also can change the resolution and orientation Note If you set a higher resolution for the computer display than the external display only part of the screen can be displayed on the external display 16 T14s Gen 2 and X13 Gen 2 User Guide ...

Page 23: ...s on the computer feature the Lenovo unique P to P 2 0 charging function When no ac power is available this feature enables one computer to supply power to another computer through a USB C to USB C cable When ac power is available for only one computer this feature enables both computers to get charged by ac power Before using the function ensure that The selected connectors support the P to P 2 0...

Page 24: ...k the system menu drop down top right and choose Settings Choose the Bluetooth menu and enable Bluetooth with the toggle button at the top 2 Any discoverable devices will be shown in the Devices list 3 Select a Bluetooth device and then follow the on screen instructions Your Bluetooth enabled device and computer will automatically connect the next time if the two devices are in range of each other...

Page 25: ... Software Repositories window 5 Go to the updates tab and click on the curved arrow on the top left to refresh the software cache Reboot the machine and launch the Software utility again 6 Select Add ons on the bottom right and choose the Hardware Drivers tab 7 Select NVIDIA Linux Graphics Driver 8 Select Install and wait for the installation to complete This can take a few minutes 9 Reboot and co...

Page 26: ...tach or detach your computer Removal position You can remove the system lock from the system lock slot Note The ThinkPad Basic Docking Station does not ship with a system lock installed You can contact Lenovo sales to purchase a system lock with the option part number 4XE0Q56388 2 Key lock indicator This indicator turns on when the system lock key is in the locked position 3 Docking status indicat...

Page 27: ...2 ThinkPad Pro Docking Station Figure 3 ThinkPad Ultra Docking Station Connectors ThinkPad Basic Docking Station ThinkPad Pro Docking Station ThinkPad Ultra Docking Station 1 Audio connector 2 ac power connector 3 DisplayPort connector 4 VGA connector 5 USB 2 0 connector 6 Always On USB 3 2 connector Gen 1 7 USB 3 2 connector Gen 1 8 Ethernet connector 9 Security lock slot 10 USB C connector 11 HD...

Page 28: ... Cleat locking technology Attach a docking station Notes The ThinkPad Basic Docking Station does not ship with a system lock installed If you do not purchase and install a system lock skip step 4 and step 7 in the following instruction If you do not connect the docking station to ac power the computer attached runs on battery power 1 Connect the docking station to ac power 2 Disconnect the cables ...

Page 29: ...ter is not attached to the docking station successfully To solve the problem detach and reattach the computer 6 Turn the system lock key to the locked position Attention When the computer is attached to a docking station always hold the whole assembly when you need to move your computer Otherwise the docking station might drop down Detach a docking station Note The ThinkPad Basic Docking Station d...

Page 30: ... to a supported docking station To ensure that the multiple displays work correctly observe the following guidelines and connect the external displays to the appropriate connectors Docking station Supported external displays Video connectors ThinkPad Basic Docking Station Up to two DisplayPort VGA ThinkPad Pro Docking Station Up to two DisplayPort x2 ThinkPad Ultra Docking Station Up to three Disp...

Page 31: ...comes with a fingerprint reader you can use it to enroll your fingerprints After enrollment you can tap your finger on the fingerprint reader to log in to the system Enroll your fingerprints Open the system menu and then click Settings Users Fingerprint Login Then follow the on screen instructions to finish the enrollment During the enrollment the fingerprints are associated with the user password...

Page 32: ...password when your computer resumes from sleep mode Power on password If you set a power on password a window is displayed on the screen when you turn on the computer Enter the correct password to use the computer Supervisor password The supervisor password protects the system information stored in UEFI BIOS When entering the UEFI BIOS menu enter the correct supervisor password in the window promp...

Page 33: ...r in the network The user of the computer can change the user NVMe password as desired but only the administrator can remove the user NVMe password When prompted to enter an NVMe password press F1 to switch between the admin NVMe password and user NVMe password Notes The NVMe password is not available in the following situations A Trusted Computing Group TCG Opal compliant storage drive and a TCG ...

Page 34: ...ent password do the following to remove the system management password If you have set a supervisor password and remember it 1 Restart the computer When the logo screen is displayed immediately press F1 2 Type the supervisor password to enter the UEFI BIOS menu 3 Select Security Password System Management Password by using the arrow keys 4 Type the current supervisor password in the Enter Current ...

Page 35: ...r password Navigate in the UEFI BIOS interface Attention The default configurations are already optimized for you in boldface Improper change of the configurations might cause unexpected results You can navigate in the UEFI BIOS interface by pressing the following keys F1 Display the General Help screen F9 Restore to the default settings F10 Save your configuration and exit F5 Change to a lower va...

Page 36: ... to save changes and exit Update UEFI BIOS When you install a new program device driver or hardware component you might need to update UEFI BIOS Download and install the latest UEFI BIOS update package by one of the following methods Use the fwupdmgr or software utility to check LVFS for firmware updates Go to https pcsupport lenovo com and select the entry for your computer Then follow the on scr...

Page 37: ...ontainer will be included with the replacement CRU and 2 you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty 30 days of your receipt of the replacement CRU For full details see the Lenovo Limited Warranty documentation at https www lenovo com warranty llw_02 CRU list The following is a list of CRUs of your computer Self service CRUs ac power adap...

Page 38: ... assembly when your computer is connected to ac power Otherwise there might be a risk of short circuits Replacement procedure 1 Disable the built in battery See Disable the built in battery on page 31 2 Turn off the computer and disconnect the computer from ac power and all connected cables 3 Close the computer display and turn over the computer Removal procedure for ThinkPad T14s Gen 2 32 T14s Ge...

Page 39: ...Installation procedure for ThinkPad T14s Gen 2 Removal procedure for ThinkPad X13 Gen 2 Chapter 6 CRU replacement 33 ...

Page 40: ...d for frequent changes or replacement Before replacing the M 2 solid state drive make a backup copy of all the data that you want to keep Do not apply pressure to the M 2 solid state drive Do not touch the contact edge or circuit board of the M 2 solid state drive Otherwise the M 2 solid state drive might get damaged Do not make the M 2 solid state drive subject to physical shocks or vibration Put...

Page 41: ...Removal procedure for the long M 2 solid state drive and its bracket if any Type 1 Type 2 Chapter 6 CRU replacement 35 ...

Page 42: ...wing instructions Attention Do not touch the contact edge of the wireless WAN card Otherwise the wireless WAN card might get damaged Replacement procedure 1 Disable the built in battery See Disable the built in battery on page 31 2 Turn off the computer and disconnect the computer from ac power and all connected cables 3 Close the computer display and turn over the computer 4 Remove the base cover...

Page 43: ...ing installation ensure that you connect the cables with different colors to the corresponding connectors on the card according to the illustrations above the orange cable to the connector labeled Chapter 6 CRU replacement 37 ...

Page 44: ...he following 1 Disable the built in battery See Disable the built in battery on page 31 2 Turn off the computer and disconnect the computer from ac power and all connected cables 3 Close the computer display and turn the computer over Removal procedure Note You might be instructed to slide the keyboard frame forward or backward in some of the following steps In this case ensure that you do not pre...

Page 45: ...cted to slide the keyboard frame forward or backward in some of the following steps In this case ensure that you do not press or hold the keys while sliding the keyboard frame Otherwise the keyboard frame cannot be moved Chapter 6 CRU replacement 39 ...

Page 46: ...40 T14s Gen 2 and X13 Gen 2 User Guide ...

Page 47: ...ter What do I do if I spill liquid on the computer 1 Carefully unplug the ac power adapter and turn off the computer immediately The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits Attention Although you might lose some data or work by turning off the computer immediately leaving the computer on might make your computer...

Page 48: ...ge due to insufficient storage space after POST The non volatile system UEFI variable storage is used by the UEFI BIOS and by the operating system or programs This error occurs when the operating system or programs store large amounts of data in the variable storage All data needed for POST such as UEFI BIOS setup settings chipset or platform configuration data are stored in a separate UEFI variab...

Page 49: ...e proper diagnostic app and install it on your smartphone 3 Run the diagnostic app and place the smartphone near the computer 4 Press Fn on your computer to emit the beep again The diagnostic app decodes the beep error and shows possible solutions on the smartphone Note Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or product documentation O...

Page 50: ...computer To access the LLW go to opt Lenovo If you cannot view the LLW either from the Web site or from your computer contact your local Lenovo office or reseller to obtain a printed version of the LLW Access Linux distributions Linux is an open source operating system and popular Linux distributions include Ubuntu and Fedora To learn more about the Ubuntu operating system go to https www ubuntu c...

Page 51: ...f the Linux Kernel pre shipped on this Device as part of your request Be sure to provide a return address The open source software is distributed in hope it will be useful but WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE See for example the GNU General Public License and or the Lesser General Public License for more information To vi...

Page 52: ...to fix the problem Lenovo hardware repair If the problem is determined to be caused by Lenovo hardware under warranty trained service personnel are available to provide the applicable level of service Engineering change management Occasionally there might be changes that are required after a product has been sold Lenovo or your reseller if authorized by Lenovo will make selected Engineering Change...

Page 53: ...antylookup Purchase additional services During and after the warranty period you can purchase additional services from Lenovo at https pcsupport lenovo com warrantyupgrade Service availability and service name might vary by country or region Chapter 7 Help and support 47 ...

Page 54: ...48 T14s Gen 2 and X13 Gen 2 User Guide ...

Page 55: ...your working posture Display Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm 20 inches to 30 inches Avoid glare or reflections on the display from overhead lighting or outside sources of light Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly Press the brightness control keys to adjust display brightness Hea...

Page 56: ...w lenovo com accessories Explore your options for docking solutions and external products that provide the adjustability and features that you want Questions about vision The visual display screens of notebook computers are designed to meet the highest standards These visual display screens provide you with clear crisp images and large bright displays that are easy to see yet easy on the eyes Any ...

Page 57: ... Gen 2 LTE2 HPD ThinkPad T14s Gen 2 5G HPD TP00130A 20WM and 20WN ThinkPad X13 Gen 2 ThinkPad X13 Gen 2 HPD ThinkPad X13 Gen 2 LTE1 ThinkPad X13 Gen 2 LTE2 ThinkPad X13 Gen 2 5G ThinkPad X13 Gen 2 LTE1 HPD ThinkPad X13 Gen 2 LTE2 HPD ThinkPad X13 Gen 2 5G HPD TP00131A TP00131A0 TP00131A1 20WK and 20WL Table 2 AMD models Product name Compliance ID Machine type s ThinkPad T14s Gen 2 ThinkPad T14s Ge...

Page 58: ...he computer model one of the following illustrations shows the antenna locations on your computer 1 Wireless LAN antenna auxiliary 2 Wireless LAN antenna main 3 Wireless WAN antenna main 4 Wireless WAN antenna auxiliary 5 Wireless WAN antenna MIMO 2 6 Wireless WAN antenna MIMO 1 for selected models Federal Communications Commission FCC Supplier s Declaration of Conformity The following information...

Page 59: ...esentative for help Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two co...

Page 60: ... C 73 F Storage and transportation 5 to 95 at wet bulb temperature 27 C 81 F Regulatory labels Depending on your country or region you can find the government required regulatory information through one of the following methods On a physical label attached to the outside of your computer shipping carton On a physical label attached to your computer Through an electronic label screen E label screen...

Page 61: ...ht to improve and or modify the products and software programs described in the manuals included with your computer and the content of the manual at any time without additional notice The software interface and function and hardware configuration described in the manuals included with your computer might not match exactly the actual configuration of the computer that you purchase For the configura...

Page 62: ...ments contact or visit the Lenovo Web site https pcsupport lenovo com Trademarks LENOVO LENOVO logo THINKPAD THINKPAD logo TRACKPOINT and ULTRACONNECT are trademarks of Lenovo Intel and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U S and or other countries Linux is the registered trademark of Linus Torvalds in the U S and other countries Microsoft Windows BitLocker a...

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