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Lenovo 20JW User Manual Download Page 149

Chapter 10. Getting support

This chapter provides information about getting help and support from Lenovo.

Before you contact Lenovo

Often, you can solve your computer problems by referring to the information in the explanations of error
codes, running diagnostic programs, or by consulting the Lenovo Support Web site.

Registering your computer

Register your computer with Lenovo. For more information, see “Registering your computer” on page 15.

Downloading system updates

Downloading updated software might resolve problems you experience with your computer.

To download updated software, go to the following Web site and follow the instructions on the screen:

http://www.lenovo.com/support

Recording information

Before you talk to a Lenovo representative, record the following important information about your computer.

Recording problem symptoms and details

Collect the answers to the following questions before you call for help. Then, you are able to get help
as quickly as possible.

• What is the problem? Is it continuous or intermittent?

• Is there an error message? What is the error code, if any?

• What operating system are you using? Which version?

• Which software applications were running at the time of the problem?

• Can the problem be reproduced? If so, how?

Recording system information

The serial number label is on the bottom of your computer. Record the machine type and the serial number.

• What is the name of your Lenovo product?

• What is the machine type?

• What is the serial number?

Getting help and service

If you need help, service, technical assistance, or more information about Lenovo products, you will find a
wide variety of sources available from Lenovo to assist you.

Information about your computer and preinstalled software, if any, is available in the documentation that
comes with your computer or on the Lenovo Support Web site at http://www.lenovo.com/support. The
documentation includes printed books, online books, readme files, and help files.

© Copyright Lenovo 2017

133

Summary of Contents for 20JW

Page 1: ...T570 and P51s User Guide ...

Page 2: ...arranty and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at http www lenovo com support First Edition January 2017 Copyright Lenovo 2017 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...bout the Windows operating system 16 Using the multi touch screen 16 Using the special keys 18 Using the ThinkPad pointing device 20 ThinkPad pointing device overview 20 Using the TrackPoint pointing device 21 Using the trackpad 22 Using the trackpad touch gestures 23 Customizing the ThinkPad pointing device 24 Replacing the cap on the pointing stick 24 Power management 24 Using the ac power adapt...

Page 4: ... problems 101 Solid state drive problem 101 ThinkPad Pen Pro problem 101 Software problem 101 USB problem 102 Docking station problem 102 Chapter 8 Recovery information 103 Recovery information for the Windows 7 operating system 103 Creating and using recovery media 103 Reinstalling preinstalled programs and device drivers 104 Recovery information for the Windows 10 operating system 105 Resetting ...

Page 5: ...nt for products which connect to the power mains with rated current less than or equal to 20 A per phase 144 Japan notice for ac power cord 144 Lenovo product service information for Taiwan 144 Eurasian compliance mark 144 Brazil audio notice 144 Appendix C WEEE and recycling statements 145 General recycling information 145 Important WEEE information 145 Japan recycling statements 146 Recycling in...

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Page 7: ...s If you have such a product this information applies to your product In addition computer products contain a coin sized internal battery that provides power to the system clock even when the computer is unplugged so the battery safety information applies to all computer products Important information about using your computer Ensure that you follow the important tips given here to get the most us...

Page 8: ...and data when moving it Before moving a computer equipped with a hard disk drive do one of the following Turn it off Put it in sleep mode Put it in hibernation mode This helps to prevent damage to the computer and possible loss of data Handle your computer gently Do not drop bump scratch twist hit vibrate push or place heavy objects on your computer display or external devices Carry your computer ...

Page 9: ...surge protectors or power supplies that are cracked broken or damaged Signs of overheating smoke sparks or fire Damage to a battery such as cracks dents or creases discharge from a battery or a buildup of foreign substances on the battery A cracking hissing or popping sound or strong odor that comes from the product Signs that liquid has been spilled or an object has fallen onto the computer produ...

Page 10: ...e the cord to fray crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cords and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if t...

Page 11: ...ectricity otherwise unstable voltage might damage your computer data or attached devices Some products are equipped with a three pronged plug This plug fits only into a grounded electrical outlet This is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet ada...

Page 12: ...the one specified by Lenovo or a disassembled or modified battery is not covered by the warranty Battery abuse or mishandling can cause overheat liquid leakage or an explosion To avoid possible injury do the following Do not open dissemble or service any battery Do not crush or puncture the battery Do not short circuit the battery or expose it to water or other liquids Keep the battery away from c...

Page 13: ...g to instructions included in the product documentation The Lenovo authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations Notice for non rechargeable coin cell battery DANGER If the coin cell battery is incorrectly replaced there is danger of an explosion The battery contains a small amount of harmful substance Do not heat to more than 100 C 21...

Page 14: ...n These features might inadvertently become blocked by placing the product on a bed sofa carpet or other flexible surface Never block cover or disable these features When the ac power adapter is connected to an electrical outlet and your computer it generates heat Do not place the adapter in contact with any part of your body while using it Never use the ac power adapter to warm your body Extended...

Page 15: ...eceptacle before installing all other electrical cables connected to the computer The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer DANGER During electrical storms do not perform any replacement and do not connect the telephone cable to or disconnect it from the telephone outlet on the wall Liquid crystal d...

Page 16: ...age as a set the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332 1 If different headphones or earphones are used ensure that they comply with EN 50332 1 Clause 6 5 Limitation Values Using headphones that do not comply with EN 50332 1 can be dangerous due to excessive sound pressure levels Choking hazard notice CHOKING HAZARD Product ...

Page 17: ... some models 1 Infrared camera available on some models The infrared camera provides a personal and secure way for you to sign in to your computer with face authentication After setting the infrared camera for face authentication you can unlock your computer by scanning your face instead of using a password For more information see Using the camera on page 32 Note The infrared camera is only suppo...

Page 18: ...ions on the screen 5 Numeric keypad The numeric keypad enables you to quickly type in numbers 6 NFC label available on some models Near field communication NFC is a high frequency and short range wireless communication technology By using NFC you can establish radio communications between your computer and another NFC enabled device over a few centimeters or inches For more information see Using t...

Page 19: ...nality For more information go to http www lenovo com essentials 4 Fan louvers The fan louvers and internal fan enable air to circulate in the computer to ensure proper cooling especially the cooling of the microprocessor Note To ensure proper airflow do not place any obstacles in front of the fan louvers 5 Smart card slot available on some models You can use smart cards for authentication data st...

Page 20: ...rwise the connector might get damaged To charge these devices when the computer is off or in hibernation mode and the computer is not connected to ac power do the following For Windows 7 Start the Power Manager program For instructions on how to start the program see Accessing Lenovo programs on page 12 Click the Global Power Settings tab and then follow the instructions on the screen to make your...

Page 21: ...tery You can use the computer with battery power whenever ac power is unavailable 2 Docking station connector You can connect the computer to a supported docking station to extend the computer capabilities 3 Speakers Your computer is equipped with a pair of stereo speakers 4 Built in rechargeable battery or battery filler Your computer is equipped with a built in rechargeable battery or battery fi...

Page 22: ...he letter keys 2 Fn Lock indicator This indicator shows the status of Fn Lock function For more information see Using the special keys on page 18 3 Speaker mute indicator When this indicator is on the speakers are muted 4 Microphone mute indicator When this indicator is on the microphones are muted 5 Camera status indicator When this indicator is on the camera is in use 6 T570 and P51s User Guide ...

Page 23: ...s slowly The computer is in sleep mode 9 ac power status indicator This indicator shows the ac power and battery power status of the computer Green connected to ac power battery power 80 100 Yellow connected to ac power battery power 1 80 Off not connected to ac power Important product information labels This section provides information to help you locate the following labels Machine type and mod...

Page 24: ...computer For a preinstalled wireless module this label identifies the actual FCC ID and IC certification number for the wireless module installed by Lenovo Note Do not remove or replace a preinstalled wireless module by yourself For replacement you must contact the Lenovo service first Lenovo is not responsible for any damage caused by unauthorized replacement For a user installable wireless WAN m...

Page 25: ...e downgrade rights Printed on the Certificate of Authenticity is the Windows 7 version for which the computer is licensed and the Product ID The Product ID is important when you reinstall the Windows 7 operating system from a source other than a Lenovo product recovery disc set Windows 10 Genuine Microsoft label Your computer might have a Genuine Microsoft label affixed to its cover depending on t...

Page 26: ...this topic cover various models Some computer features might be available only on specific models Microprocessor To view the microprocessor information of your computer do the following For Windows 7 Open the Start menu right click Computer and then click Properties For Windows 10 Right click the Start button and then select System Memory Double data rate 4 DDR4 small outline dual in line memory m...

Page 27: ...ilable on some models Global Positioning System GPS satellite receiver available on models with wireless WAN Wireless Gigabit Alliance WiGig available on some models Others Conventional camera available on some models or IR camera available on some models Microphones available on some models Computer specifications Size Width 365 8 mm 14 4 inches Depth 252 8 mm 9 95 inches Thickness 19 95 mm 0 79 ...

Page 28: ...es on top of or beside the computer or other attached devices If liquid is spilled on or in the computer or an attached device a short circuit or other damage might occur Do not eat or smoke over your keyboard Particles that fall into your keyboard can cause damage Lenovo programs Your computer comes with Lenovo programs to help you work easily and securely Accessing Lenovo programs To access Leno...

Page 29: ...stem tilt vibration or shock the shock sensor enables the internal storage drive Communications Utility Windows 7 This program enables you to configure settings for the integrated camera and audio devices Fingerprint Manager Pro Lenovo Fingerprint Manager or Lenovo Touch Fingerprint Software Windows 7 If your computer has a fingerprint reader this program enables you to enroll your fingerprint and...

Page 30: ...gs Optimizing your power settings Creating and managing multiple network profiles Lenovo Solution Center Windows 7 This program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for optimal system performance Mobile Broadband Connect Windows 7 This program enables yo...

Page 31: ...to register your computer Frequently asked questions This topic provides a few tips to help you optimize the use of your ThinkPad notebook computers To ensure the best computer performance go to the following Web site to find information such as aids for troubleshooting and answers to frequently asked questions http www lenovo com support faq Can I get my user guide in another language To download...

Page 32: ...e 85 Check for recovery solutions in Recovery information on page 103 Print the following topics and keep them with your computer in case you are unable to access this electronic user guide when necessary Installing the Windows 7 operating system on page 67 Computer stops responding on page 86 Power problems on page 99 Getting help about the Windows operating system The Windows help information sy...

Page 33: ...her Mouse action Press the Ctrl key while scrolling the mouse wheel backward Function Zoom out Touch Move two fingers farther apart Mouse action Press the Ctrl key while scrolling the mouse wheel forward Function Zoom in Touch Put two or more fingers on an item and then rotate your fingers clockwise or counterclockwise Mouse action If the app supports rotation click the rotation icon Function Rota...

Page 34: ...e gesture is supported only on the Windows 10 operating system Tips on using the multi touch screen The multi touch screen is a glass panel covered with a plastic film Do not apply pressure or place any metallic object on the screen which might damage the touch panel or cause it to malfunction Do not use fingernails gloved fingers or inanimate objects for input on the screen Regularly calibrate th...

Page 35: ...efault function in the Keyboard Properties window Mute or unmute the speakers If you mute the sound and turn off your computer the sound will remain muted when you turn on your computer To turn on the sound press or Decrease the speaker volume Increase the speaker volume Mute or unmute the microphones Darken the computer display Brighten the computer display Manage external displays Enable or disa...

Page 36: ...his key combination has the same function as the Pause key on a conventional external keyboard Fn S This key combination has the same function as the SysRq key on a conventional external keyboard Fn 4 Press Fn 4 to put the computer into sleep mode To wake up the computer press any key or the power button Using the ThinkPad pointing device This section provides information about using the ThinkPad ...

Page 37: ...ce The TrackPoint pointing device enables you to perform all the functions of a traditional mouse such as pointing clicking and scrolling The TrackPoint pointing device consists of the following components 1 Pointing stick 2 Left click button primary click button 3 Right click button secondary click button 4 Scroll bar To use the TrackPoint pointing device see the following instructions Chapter 2 ...

Page 38: ... 3 to display a shortcut menu Scroll Press and hold the dotted scroll bar 4 while applying pressure to the pointing stick in the vertical or horizontal direction Then you can scroll through the document Web site or apps Using the trackpad The entire trackpad surface is sensitive to finger touch and movement You can use the trackpad to perform all the pointing clicking and scrolling functions of a ...

Page 39: ...form various touch gestures The following section introduces some frequently used touch gestures such as tapping dragging and scrolling For more gestures see the help information system of the ThinkPad pointing device Notes When using two or more fingers ensure that you position your fingers slightly apart Some gestures are not available if the last action was done from the TrackPoint pointing dev...

Page 40: ...roperties window is displayed 3 In the Mouse Properties window follow the instructions on the screen to complete the customization Replacing the cap on the pointing stick The cap 1 on the end of the pointing stick is removable After you use the cap for a period of time you might consider replacing the cap with a new one Notes Ensure that you use a cap with grooves a as shown in the following illus...

Page 41: ...r work wherever you go With ThinkPad batteries you are able to work longer without being tied to an electrical outlet Checking the battery status Move your pointer to the battery status icon in the Windows notification area to check the battery status The battery status icon displays the percentage of battery power remaining and how long you can use your computer before you must charge the battery...

Page 42: ...attery ensure that the battery temperature is lower than 10 C 50 F Charge the battery in any of the following conditions A new battery is installed The percentage of power remaining is low The battery has not been used for a long time Maximizing the battery life To maximize the life of the battery do the following Use the battery until the charge is depleted Recharge the battery completely before ...

Page 43: ...e wake up function disabled the computer does not consume any power The wake up function is disabled by default If you put your computer into hibernation mode with the wake up function enabled the computer consumes a small amount of power To enable the wake up function do the following 1 Open Control Panel view Control Panel by Category and then click System and Security 2 Click Administrative Too...

Page 44: ...he Windows help information system Tips on using the wireless LAN feature To achieve the best connection use the following guidelines Place your computer so that there are as few obstacles as possible between the wireless LAN access point and the computer Open your computer cover to an angle of slightly more than 90 degrees Checking the wireless LAN connection status You can check the wireless LAN...

Page 45: ...istance from one another Bluetooth is commonly used in the following scenarios Connecting peripheral devices to a computer Transferring data between hand held devices and a personal computer Remotely controlling and communicating with devices such as mobile phones Depending on the model your computer might support the Bluetooth feature To transfer data through the Bluetooth feature do the followin...

Page 46: ...feature By default the NFC feature is enabled If the NFC feature of your computer is disabled do the following to enable the NFC feature For Windows 7 1 Start the ThinkPad Setup program See Configuring ThinkPad Setup on page 70 2 Select Security I O Port Access 3 Set the NFC device option to Enabled For Windows 10 1 Open the Start menu and then click Settings Network Internet Airplane mode 2 Turn ...

Page 47: ...e following 1 Open the Start menu 2 Click Settings Network Internet Airplane mode 3 Slide the control for Airplane mode to turn it on or off Using audio features Your computer is equipped with the following items Audio connector 3 5 mm 0 14 inches in diameter Microphones Speakers Your computer also has an audio chip that enables you to enjoy various multimedia audio features such as the following ...

Page 48: ...amera status indicator turns on For more information about using the camera with a program see the help information system of the program You can configure the camera settings to meet your needs such as adjusting the quality of the video output To configure the camera settings do the following For Windows 7 Start the Communications Utility program and configure the camera settings as desired For W...

Page 49: ... a distance of about 30 cm to 75 cm 11 8 inches to 29 5 inches away from the front of the infrared camera during the scanning The bar under the preview image indicates the process You can click Improve Recognition to improve the image Then Windows Hello can recognize you in different ambient light or when your appearance is changed To use the infrared camera to unlock your computer do the followin...

Page 50: ...rds with slits are not supported Do not insert such a smart card into the smart card reader of your computer Otherwise the reader might get damaged Installing a media card or a smart card Attention Before you start installing a card touch a metal table or a grounded metal object This action reduces any static electricity from your body Static electricity could damage the card To install the card d...

Page 51: ...ve the card from your computer after you eject the card from the Windows operating system the card can no longer be accessed To access the card you must remove it first and then insert it again Using an external display This section provides instructions on how to connect an external display choose display modes and change display settings You can use an external display such as a projector or a m...

Page 52: ...pending on the situation you might see Disconnect PC screen only Computer only or Disconnect projector Duplicate Displays the same video output on both your computer screen and an external display Extend Extends the video output from your computer display to an external display You can drag and move items between the two displays Projector only Shows the video output only on an external display No...

Page 53: ...leans back When taking off remember to turn off your computer or put it into hibernation mode If you intend to use your computer or wireless services such as Internet and Bluetooth check with the airline for restrictions and availability of services before boarding the airplane If there are restrictions on the use of computers with wireless features on the airplane you must abide by those restrict...

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Page 55: ...mice and more To shop at Lenovo go to http www lenovo com essentials ThinkPad Basic Dock ThinkPad Pro Dock and ThinkPad Ultra Dock This section introduces how to use the ThinkPad Basic Dock ThinkPad Pro Dock and ThinkPad Ultra Dock Controls connectors and indicators ThinkPad Basic Dock 1 Power button Press the power button to turn on or turn off the computer 2 Eject button Press the eject button t...

Page 56: ...When your computer is attached to the docking station always use the Ethernet connector or the external monitor connector on the docking station Do not use the ones on the computer 5 ac power connector Connect the ac power adapter 6 VGA connector Connect the computer to a VGA compatible video device such as a VGA monitor ThinkPad Pro Dock 1 Power button Press the power button to turn on or turn of...

Page 57: ...mpatible devices or charge some mobile digital devices and smartphones 2 USB 2 0 connectors 3 USB 3 0 connectors Connect USB compatible devices such as a USB keyboard a USB mouse a USB storage device or a USB printer 4 Ethernet connector Connect the docking station to an Ethernet LAN Note When your computer is attached to the docking station always use the Ethernet connector or the external monito...

Page 58: ...f the computer 2 Key lock indicator This indicator turns on when the system lock key is in the locked position 3 Docking status indicator This indicator turns on when the computer is attached to the docking station properly 4 Eject button Press the eject button to release the computer from the docking station 5 Sliding adjuster Use the sliding adjuster as a guide to align the docking station conne...

Page 59: ...compatible digital audio device or video monitor such as a DVD player or an HDTV 8 DVI connector Connect a monitor that supports Digital Visual Interface DVI connection Note The DVI connector provides a digital interface only This connector can only be used with a computer that supports DVI connection To connect a DVI monitor do the following 1 Turn off the computer 2 Connect the DVI monitor to th...

Page 60: ...ou hear a click 1 Turn the system lock key to the locked position vertical 2 3 Check the docking status indicator If the indicator is off your computer is not attached to the docking station successfully To solve the problem detach and reattach the computer If the problem persists detach and reattach the ac power adapter of the docking station Note If you attach the computer to the docking station...

Page 61: ...des of the computer to remove it 2 Guidelines on connecting multiple external displays to the docking station You can connect multiple external displays to a supported ThinkPad docking station To ensure that the multiple displays work correctly observe the following guidelines and connect the displays to the appropriate connectors Do not use the connectors as shown in the following illustrations a...

Page 62: ... connector will not work when your computer display is on When the computer display is off When the computer display is on ThinkPad WiGig Dock The Wireless Gigabit WiGig technology enables wireless communications between nearby devices at multi gigabit speeds Some computer models have a wireless LAN card with built in WiGig feature These computer models can work with the ThinkPad WiGig Dock wirele...

Page 63: ...eadphones or a headset with a 3 5 mm 0 14 inch 4 pole plug 4 Power Connection button Turn on or turn off the dock You can also press the button to confirm the connection 6 8 Always On USB 3 0 connector Connect USB compatible devices or charge some mobile digital devices and smartphones 7 Security lock slot To protect your dock from theft lock your dock to a desk table or other non permanent fixtur...

Page 64: ...et connector Connect the dock to an Ethernet LAN 1 Emergency reset hole If your dock stops responding hold down the power button for several seconds to turn off the dock If the dock still cannot be turned off do the following to reset the dock 1 Remove the ac power adapter 2 Insert a straightened paper clip into the emergency reset hole Setting up the ThinkPad WiGig Dock To set up your ThinkPad Wi...

Page 65: ... electrical outlet 4 Turn on the dock by pressing the power button 5 If an external display is available connect the external display to the appropriate connector HDMI or DisplayPort connector on the dock The external display shows some wireless pairing instructions when you connect your computer to the dock Chapter 3 Enhancing your computer 49 ...

Page 66: ...onnecting to the ThinkPad WiGig Dock To connect your computer to the ThinkPad WiGig dock do the following 1 After the setup and preparation turn on your computer and the dock Then do the following For Windows 7 Click the Start button to open the Start menu and then click All programs Intel Intel Wireless Dock Manager to start the Wireless Dock Manager program For Windows 10 Click the action center...

Page 67: ... Dock Manager program enables you to manage the dock You can change the name of the dock change the radio channel to optimize the signal strength and set a password to manage the dock settings To manage the ThinkPad WiGig Dock do the following 1 Click the Start button to open the Start menu For Windows 7 click All programs to display all programs 2 Click Intel Intel Wireless Dock Manager to start ...

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Page 69: ...urn on or turn off Sticky Keys Num Lock for five seconds Turn on or turn off Toggle Keys Left Alt Left Shift Num Lock Turn on or turn off Mouse Keys Left Alt Left Shift PrtScn or PrtSc Turn on or turn off High Contrast For more information go to http windows microsoft com and then search using any of the following keywords keyboard shortcuts key combinations shortcut keys Ease of Access Center Eas...

Page 70: ...ng only your voice you can start programs open menus click objects on the screen dictate text into documents and write and send e mails Everything you do with the keyboard and mouse can be done with only your voice To use Speech Recognition do the following 1 Go to Control Panel and ensure that you view Control Panel by Category 2 Click Ease of Access Speech Recognition 3 Follow the instructions o...

Page 71: ... formats Lenovo provides electronic documentation in accessible formats such as properly tagged PDF files or HyperText Markup Language HTML files Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader Each image in the documentation also includes adequate alternative text so that visually impaired users can understand ...

Page 72: ...nce If your work area is not in an office setting ensure to take special note of employing active sitting and taking work breaks Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs You can find some of these options at http www lenovo com essentials Explore your options for docking solutions and external products that provide the adjust...

Page 73: ...ver Wipe it with a lint free cloth dampened in mild soap and water Avoid applying liquids directly to the cover Cleaning the keyboard Wipe the keys one by one with a lint free cloth dampened in mild soap and water If you wipe several keys at a time the cloth might hook onto an adjacent key and possibly damage it Avoid spraying cleaner directly onto the keyboard To remove any crumbs or dust from be...

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Page 75: ... stored in the ThinkPad Setup program If you have set a supervisor password no one can change the configuration of the computer without the password It provides the following security features If only a supervisor password is set a password prompt is displayed when you try to start the ThinkPad Setup program Unauthorized users cannot access the ThinkPad Setup program without the password The syste...

Page 76: ...r data from the storage drive You must take your computer to a Lenovo reseller or a marketing representative to have the storage drive replaced Proof of purchase is required and a fee will be charged for parts and service Notes The eDrive storage drives or Trusted Computing Group TCG Opal compliant storage drives provide self encryption capabilities to secure your data If a TCG Opal compliant stor...

Page 77: ...rity A compatible TPM is defined as a V1 2 TPM Windows 7 or V2 0 TPM Windows 10 To check the BitLocker status go to Control Panel view Control Panel by Category and click System and Security BitLocker Drive Encryption For more information see the help system of the Windows operating system or search for Microsoft Windows BitLocker Drive Encryption Step by Step Guide on the Microsoft Web site Disk ...

Page 78: ...To change the settings in the ThinkPad Setup program see Using the ThinkPad Setup program on page 70 Enrolling your fingerprints To enable fingerprint authentication enroll your fingerprints first During the enrollment the fingerprints are associated with the Windows password automatically It is recommended that you enroll more than one fingerprint in case of any injuries to your fingers To enroll...

Page 79: ... on password and hard disk password Attention If you always use your fingerprint to log in to the computer you might forget your passwords Write down your passwords and keep them in a safe place If you forget your power on password you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password canceled If you forget your hard disk password Lenovo can...

Page 80: ...ta from the storage drive Move the data to the Recycle Bin and then empty the Recycle Bin Format your storage drive using the software to initialize it Use the recovery program provided by Lenovo to bring the storage drive back to the factory default settings These operations however only change the file location of the data they do not delete the data itself The data is still there even though it...

Page 81: ...ainst computer Internet security threats unauthorized access intrusions and Internet attacks It also protects your privacy For more information about how to use the firewall program see the help system that comes with the program Protecting data against viruses Lenovo provides a full version of antivirus software on your computer with a free 30 day subscription After 30 days you must renew the lic...

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Page 83: ... Select the drive that contains the operating system installation program for example USB HDD Then press Esc 6 Select Startup UEFI Legacy Boot Then do one of the following To install the Windows 7 32 bit operating system select Legacy Only or Both To install the Windows 7 64 bit operating system in Legacy mode select Legacy Only To install the Windows 7 64 bit operating system in UEFI mode select ...

Page 84: ...ata on your internal storage drive including the data that were stored in a hidden folder To install the Windows 10 operating system do the following 1 Ensure that you set the security chip to TPM 2 0 For more information see Setting the security chip on page 61 2 Connect the drive that contains the operating system installation program to the computer 3 Start the ThinkPad Setup program See Using ...

Page 85: ...ded a component This action might eliminate the driver as the potential cause of a problem Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Support Web site by doing the following 1 Go to http www lenovo com support 2 Select the entry for your computer and then follow the instructions on the screen to download and install necessary so...

Page 86: ...igurations are already optimized for you Improper change of the configurations might cause unexpected results To configure ThinkPad Setup do the following 1 Restart the computer When the logo screen is displayed press F1 The ThinkPad Setup program starts Note If you are required to enter the supervisor password enter the correct password You also can press Enter to skip the password prompt and sta...

Page 87: ...e displayed if the computer cannot start from any devices or the operating system cannot be found Updating the UEFI BIOS The UEFI BIOS is the first program that the computer runs when the computer is turned on The UEFI BIOS initializes the hardware components and loads the operating system and other programs When you install a new program device driver or hardware component you might be informed t...

Page 88: ... Wake On LAN Values Disabled AC only AC and Battery Description The network administrator can turn on a computer from a management console by using the Wake on LAN feature If you select AC Only the Wake on LAN feature is enabled only when the ac power adapter is attached If you select AC and Battery the Wake on LAN feature is enabled with any power sources Notes The magic packet type Wake on LAN r...

Page 89: ...led Wireless LAN and WiGig signals are automatically turned off whenever an Ethernet cable is connected Note Ethernet connection by the USB Ethernet adapter is not supported by this feature MAC address Pass Through Values Disabled Enabled Description The MAC address for the LENOVO USB Dock will be changed to the Internal MAC address If you select Disabled the MAC address for the LENOVO USB Dock wi...

Page 90: ...k Description Select the display device that you want to activate at boot time This selection is effective for boot time password prompt and ThinkPad Setup USB Type C corresponds to the USB Type C connector on your computer HDMI corresponds to the HDMI connector on your computer Display on dock corresponds to the video connectors such as the DisplayPort DVI or VGA connectors on a docking station B...

Page 91: ...lues Disabled Enabled Description Enable or disable a feature that turns on the computer when the ac power adapter is attached If you select Enabled the computer is powered on when the ac power adapter is attached If the computer is in the hibernation mode the computer resumes normal operation If you select Disabled the computer is not powered on nor resumed when the ac power adapter is attached D...

Page 92: ... select Enabled Intel AMT Active Management Technology is configured and additional setup items are provided in MEBx Management Engine BIOS Extension Setup If you select Permanently Disabled you can never enable it again Be cautious when you make the selection USB Key Provisioning Values Disabled Enabled Permanently Disabled Description This option enables or disables USB key provisioning CIRA Tim...

Page 93: ... the computer To prevent unauthorized access set the user authentication on the operating system Password at Boot Device List Values Disabled Enabled Descriptions If you enable this option the supervisor password is required when you try to enter the Boot menu by repeatedly pressing F12 To use this function a supervisor password must be set Password Count Exceeded Error Values Disabled Enabled Des...

Page 94: ...t the settings to the factory default state As a result any power on security features previously enabled will not work until they are re enabled in the fingerprint software Security Chip Security Chip Type Values TPM 2 0 Descriptions You can use a discrete Trusted Platform Module TPM chip with TPM 2 0 mode Note This item is not displayed on the computer model that supports TPM 1 2 Security Chip S...

Page 95: ...rs Values Disabled Enabled Descriptions When this option is enabled all users can update the UEFI BIOS If you disable this option only the person who knows the supervisor password can update the UEFI BIOS Secure RollBack Prevention Values Disabled Enabled Descriptions When this option is disabled you can flash the UEFI BIOS to earlier version Windows UEFI Firmware Update Values Enabled Disabled De...

Page 96: ...nabled Descriptions When this option is enabled supervisor password is required when a bottom cover tamper is detected This option is not functional until a supervisor password is set Internal Storage Tamper Detection Values Disabled Enabled Descriptions When this option is enabled removing any internal storage device when your computer is in sleep mode will be detected If you remove the internal ...

Page 97: ...isabled Enabled Software Controlled Descriptions Enable or disable the Intel Software Guard Extensions SGX function If you select Software Controlled SGX will be controlled by the SGX application for UEFI boot operating system Change Owner EPOCH Value Enter Descriptions Change Owner EPOCH to a random value Use this option to clear SGX user data Device Guard Device Guard Values Disabled Enabled Des...

Page 98: ...em Boot Mode Values Quick Diagnostics Descriptions Define which screen is displayed during the POST the logo screen or the text message screen Option Key Display Values Disabled Enabled Descriptions If you disable this option the To interrupt normal startup press Enter message will not be displayed during the POST Boot Device List F12 Option Values Disabled Enabled Descriptions If you enable this ...

Page 99: ... the UEFI BIOS to provide information about itself and the devices on the system board This specification documents the standards for getting access to this BIOS information Preboot eXecution Environment The Preboot eXecution Environment PXE technology makes the computer more manageable by enabling the computer to start from a server Your computer supports the personal computer functions that PXE ...

Page 100: ...omputer When the logo screen is displayed press F1 to start the ThinkPad Setup program 2 Select Config Network The Network submenu is displayed 3 Select a corresponding option for the Wake on LAN feature 4 Press F10 to save the settings and exit Defining a Network Boot sequence When the computer wakes on LAN the computer boots from the device as specified on the Network Boot menu and then follow t...

Page 101: ... Keep a log book Entries might include major hardware or software changes driver updates minor issues you have experienced and how you resolved the minor issues If you ever need to run a recovery on your computer to return the preinstalled contents onto the machine the following tips might help along the way 1 Remove all external devices such as the printer and keyboard 2 Ensure that your battery ...

Page 102: ...ad at https shop lenovo com us en accessories software apps lenovo apps companion Note If you are unable to isolate and repair the problem yourself after running Lenovo Companion save and print the log files created by the program You need the log files when you speak to a Lenovo technical support representative Lenovo Companion supports the hardware scan function It combines diagnostic tests syst...

Page 103: ...the computer If you are uncomfortable or unsure about removing components call the Customer Support Center for assistance 4 While the computer is off remove all sources of power and external hardware Remove any non original memory module added to your computer After removing the extra memory module and reinstalling the original memory module repeat step 2 If the computer still does not turn on con...

Page 104: ...ear the error enter ThinkPad Setup Message 0270 Real Time Clock Error Solution System Real Time Clock is not functional Have the computer serviced Message 0271 Check Date and Time settings Solution The date or the time is not set in the computer Enter ThinkPad Setup and set the date and time Message 1802 Unauthorized network card is plugged in Power off and remove the network card Solution The wir...

Page 105: ...stem or programs will be deleted except global variables defined by the Unified Extensible Firmware Interface Specification If the user selects No all data will be kept but the operating system or programs will not be able to create modify or delete data in the storage If this error happens at a service center Lenovo authorized service personnel will clean up the non volatile system UEFI variable ...

Page 106: ...rror Replace the system board service provider only 0287 Discrete graphics error 1 Reinstall or replace the discrete graphics card service provider only 2 Replace the system board service provider only 0288 Computer display error 1 Reconnect the display cable on both the system board side and the computer display side service provider only 2 Replace the system board service provider only Memory mo...

Page 107: ...ex ensure that the switch port also is configured for full duplex Setting a wrong duplex mode can degrade performance cause data loss or result in lost connections You have installed all networking software that is necessary for your network environment Check with your LAN administrator for the necessary networking software Problem The adapter stops working for no apparent reason Solution The netw...

Page 108: ... Headset profile or AV profile Solution Do the following 1 Exit the program that uses the sound device for example Windows Media Player 2 Go to Control Panel and ensure that you view Control Panel by Category 3 Click Hardware and Sound Sound Playback 4 If you are using a Headset profile select Bluetooth Hands free Audio and click the Set Default button If you are using an AV profile select Stereo ...

Page 109: ...nal numeric keypad do not work Solution Ensure that the external numeric keypad is correctly connected to the computer Computer screen problems Problem My screen keeps blanking when I do not want it to Solution If your computer is preinstalled with the Windows 7 operating system you can disable any system timers such as the LCD turn off timer or the blank timer by doing the following 1 Start the P...

Page 110: ...ion Your screen saver or power management might have been enabled Do one of the following Touch the TrackPoint pointing device or the trackpad or press a key to exit the screen saver Press the power button to resume the computer from sleep or hibernation mode Problem The screen is blank Solution Do the following 1 Press the display mode switching key to bring up the image 2 If you are using the ac...

Page 111: ...ter Solution This is an intrinsic characteristic of the TFT technology Your computer display contains multiple thin film transistors TFTs Only a very small number of missing discolored or bright dots on the screen might exist all the time External monitor problems Problem The external monitor is blank Solution To bring up the image press the display mode switching key and select the monitor you wa...

Page 112: ...hange the resolution and the color depth to lower settings for the primary display See Using an external display on page 35 Problem Display switching does not work Solution If you use the Extend desktop function disable it and change the display output location If a DVD movie or a video clip is playing stop the playback close the program and then change the display output location Problem The scre...

Page 113: ...s designed to compensate for minor differences in balance and does not completely mute either channel Problem There is no volume control for MIDI sound in the Volume Mixer window Solution Use the hardware volume control This is because the built in synthesizer software does not support the control Problem The sound cannot be turned off even if I set the Master volume control at minimum Solution Yo...

Page 114: ...ttery cannot be fully charged in the standard charge time when the computer is powered off Solution The battery might be over discharged Do the following 1 Turn off the computer 2 Ensure that the over discharged battery is in the computer 3 Connect the ac power adapter to the computer and let it charge If a quick charger is available use it to charge the over discharged battery If the battery cann...

Page 115: ...t the ac power adapter directly to the ac power outlet 3 Inspect the ac power adapter Check for any physical damage and ensure that the power cable is firmly attached to the adapter brick and the computer 4 Verify that the ac power source is working by attaching another device to the outlet Problem My computer does not run on battery power Solution Check the following items 1 Remove and reinstall ...

Page 116: ...fter you press Fn to resume from sleep mode Solution Check whether an external monitor was disconnected or turned off while the computer was in sleep mode If you disconnected or turned off the external monitor connect it or turn it on before resuming the computer from sleep mode When resuming the computer from sleep mode without attaching the external monitor or turning it on and the computer disp...

Page 117: ...r list it is disabled Select the entry for it on the list and press Shift 1 to move it back to the Boot priority order list Problem After I have set a hard disk password I move the hard disk drive to another computer but cannot unlock the hard disk password on the new computer Solution Your computer supports an enhanced password algorithm Computers older than yours might not support such a securit...

Page 118: ...ger window Ensure that the USB device setup is correct and that the assignment of computer resource and the installation of the device driver are correct To open the Device Manager window go to Control Panel and ensure that you view Control Panel by Category and click Hardware and Sound Device Manager If you are prompted for an administrator password or confirmation type the password or provide co...

Page 119: ...o For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support phone The data on the recovery media can be used only for the following purposes Reinstalling the programs and device drivers on your computer Reinstalling the operating system Modifying the data files on the hard disk drive using the additional files Creating recovery media To create reco...

Page 120: ... Open the apps folder The folder contains several subfolders named for various preinstalled programs 4 Open the subfolder and locate the EXE file 5 Double click the EXE file and follow the instructions on the screen to complete the installation Reinstalling preinstalled device drivers Attention Reinstalling device drivers will change the current configuration of your computer Reinstall device driv...

Page 121: ...image To use advanced startup options do the following Note The items in the graphical user interface GUI might change without notice 1 Open the Start menu and then click Settings Update security Recovery 2 In the Advanced startup section click Restart now Troubleshoot Advanced options 3 Select a startup option you want and then follow the instructions on the screen Recovering your operating syste...

Page 122: ...e taskbar Then click Create a recovery drive 3 Click Yes in the User Account Control window to allow the Recovery Media Creator program to start 4 In the Recovery Drive window follow the instructions on the screen to create a recovery USB drive Using the recovery USB drive If you cannot start your computer refer to the corresponding information in the topic Troubleshooting on page 86 to try to sol...

Page 123: ...the static protective package that contains the part to other unpainted metal surface on the computer for at least two seconds When possible remove the static sensitive part from the static protective package and install the part without setting it down When this is not possible place the static protective package on a smooth level surface and place the part on the package Do not place the part on...

Page 124: ...enovo battery for this system Attention Lenovo has no responsibility for the performance or safety of unauthorized batteries and provides no warranties for failures or damage arising out of their use DANGER If the rechargeable battery is incorrectly replaced there is danger of an explosion The battery contains a small amount of harmful substances To avoid possible injury Replace only with a batter...

Page 125: ...micro SIM card Before you start read Important safety information on page v and print the following instructions Micro SIM card is a small plastic card with an Integrated Circuit IC chip mounted on one side of the card To replace the micro SIM card do the following 1 Disable the built in battery See Disabling the built in battery on page 107 2 Close the computer display and turn the computer over ...

Page 126: ...ere might be a risk of short circuits if you remove the base cover assembly in the following situations When your computer has the removable battery installed When your computer is connected to ac power Besides the computer will not start after you reinstall the base cover assembly To start the computer disconnect the ac power adapter and then reconnect it to the computer To replace the base cover...

Page 127: ...ver assembly 2 7 Reinstall the removable battery 8 Turn the computer over Connect the ac power adapter and all cables to the computer Replacing the wireless WAN card Before you start read Important safety information on page v and print the following instructions To replace the wireless WAN card do the following 1 Disable the built in battery See Disabling the built in battery on page 107 2 Ensure...

Page 128: ...ess WAN card do the following Note A film might cover the wireless WAN card To access the wireless WAN card open the film first a Hold the cable connector with your fingers and gently disconnect each cable from the wireless WAN card 1 Remove the screw that secures the wireless WAN card 2 The card is released from the secured position and pivots upward b Carefully remove the wireless WAN card out o...

Page 129: ...on on page v and print the following instructions Some computers might come with an M 2 solid state drive in the wireless WAN card slot To replace the M 2 solid state drive do the following 1 Disable the built in battery See Disabling the built in battery on page 107 2 Ensure that the computer is turned off and disconnected from ac power and all cables 3 Close the computer display and turn the com...

Page 130: ...Pivot the new M 2 solid state drive downward 2 b Install the screw to secure the M 2 solid state drive in place 3 8 Reinstall the base cover assembly 9 Reinstall the removable battery 10 Turn the computer over Connect the ac power adapter and all cables to the computer Replacing the dc in cable and dc in bracket Before you start read Important safety information on page v and print the following i...

Page 131: ...er and all cables 3 Close the computer display and turn the computer over 4 Remove the removable battery See Replacing the removable battery on page 108 5 Remove the base cover assembly See Replacing the base cover assembly on page 110 6 Remove the screws and then remove the dc in bracket 7 Disconnect the dc in cable from the system board and then remove the dc in cable assembly Chapter 9 Replacin...

Page 132: ...herwise the dc in cable might get damaged when you install the base cover assembly 9 Install the dc in bracket 10 Install the screws to secure the dc in bracket 11 Reinstall the base cover assembly 12 Reinstall the removable battery 13 Turn the computer over Connect the ac power adapter and all cables to the computer 116 T570 and P51s User Guide ...

Page 133: ...cover assembly See Replacing the base cover assembly on page 110 6 Remove the screws that secure the USB bracket and then remove the USB bracket 7 Install the new USB bracket and then install the screws to secure the USB bracket 8 Reinstall the base cover assembly 9 Reinstall the removable battery 10 Turn the computer over Connect the ac power adapter and all cables to the computer Replacing the m...

Page 134: ... the following 1 Disable the built in battery See Disabling the built in battery on page 107 2 Ensure that the computer is turned off and disconnected from ac power and all cables 3 Close the computer display and turn the computer over 4 Remove the removable battery See Replacing the removable battery on page 108 5 Remove the base cover assembly See Replacing the base cover assembly on page 110 6 ...

Page 135: ...ormation on page v and print the following instructions Attention The internal storage drive such as hard disk drive solid state drive or hybrid drive is sensitive Inappropriate handling might cause damage and permanent loss of data When handling the internal storage drive observe the following guidelines Replace the internal storage drive only for upgrade or repair The internal storage drive is n...

Page 136: ...he computer display and turn the computer over 4 Remove the removable battery See Replacing the removable battery on page 108 5 Remove the base cover assembly See Replacing the base cover assembly on page 110 6 Disconnect the cable from the system board 7 Pull the tape to remove the hard disk drive 8 Disconnect the cable from the hard disk drive 120 T570 and P51s User Guide ...

Page 137: ...h the bracket from the hard disk drive To install the hard disk drive do the following 1 Attach the bracket to the new hard disk drive 2 Connect the cable to the hard disk drive Chapter 9 Replacing devices 121 ...

Page 138: ...cables M 2 solid state drive To remove the M 2 solid state drive do the following 1 Disable the built in battery See Disabling the built in battery on page 107 2 Ensure that the computer is turned off and disconnected from ac power and all cables 3 Close the computer display and turn the computer over 4 Remove the removable battery See Replacing the removable battery on page 108 5 Remove the base ...

Page 139: ... Disconnect the cable from the system board 7 Pull the tape to remove the converter that has the M 2 solid state drive installed 8 Disconnect the cable from the converter Chapter 9 Replacing devices 123 ...

Page 140: ... Remove the screw that secures the M 2 solid state drive The M 2 solid state drive is released from the secured position and pivots upward 11 Carefully remove the M 2 solid state drive out of the M 2 slot To install the M 2 solid state drive do the following 124 T570 and P51s User Guide ...

Page 141: ...nsert the M 2 solid state drive into the M 2 slot at an angle of about 20 degrees 1 Pivot the new M 2 solid state drive downward 2 2 Install the screw to secure the M 2 solid state drive 3 Install the protective cover 1 and then install the screws to secure the cover 2 Chapter 9 Replacing devices 125 ...

Page 142: ...able to the system board 7 Reinstall the base cover assembly 8 Reinstall the removable battery 9 Turn the computer over Connect the ac power adapter and all cables Replacing the keyboard Before you start read Important safety information on page v and print the following instructions To remove the keyboard do the following 126 T570 and P51s User Guide ...

Page 143: ...d all cables 3 Close the computer display and turn the computer over 4 Remove the removable battery See Replacing the removable battery on page 108 5 Loosen the screws that secure the keyboard 6 Turn the computer over and open the display Push hard in the direction as shown to release the latches from the keyboard bezel Chapter 9 Replacing devices 127 ...

Page 144: ...rd as shown by the arrow 1 Then turn over the keyboard as shown by arrow 2 8 Put the keyboard on the palm rest and detach the connectors Then remove the keyboard To install the new keyboard do the following 128 T570 and P51s User Guide ...

Page 145: ...hen turn over the keyboard 2 Insert the keyboard into the keyboard bezel Ensure that the front edge of the keyboard the edge that is close to the display is under the frame of the keyboard bezel Chapter 9 Replacing devices 129 ...

Page 146: ...ay and turn the computer over Tighten the screws to secure the keyboard 5 Reinstall the removable battery 6 Turn the computer over Connect the ac power adapter and all cables to the computer Replacing the coin cell battery Before you start read Important safety information on page v and print the following instructions 130 T570 and P51s User Guide ...

Page 147: ... or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery or coin cell battery To replace the coin cell battery do the following 1 Disable the built in battery See Disabling the built in battery on page 107 2 Ensure that the computer is turned off and disconnected from ac power and all cables 3 Close the computer display and turn the computer over 4...

Page 148: ...er assembly 9 Reinstall the removable battery 10 Turn the computer over Connect the ac power adapter and all cables to the computer Note After you replace the coin cell battery reset the system date and time in the ThinkPad Setup program See Date Time menu on page 76 132 T570 and P51s User Guide ...

Page 149: ...lowing questions before you call for help Then you are able to get help as quickly as possible What is the problem Is it continuous or intermittent Is there an error message What is the error code if any What operating system are you using Which version Which software applications were running at the time of the problem Can the problem be reproduced If so how Recording system information The seria...

Page 150: ...determined to be caused by Lenovo hardware under warranty trained service personnel are available to provide the applicable level of service Engineering change management Occasionally there might be changes that are required after a product has been sold Lenovo or your reseller if authorized by Lenovo will make selected Engineering Changes ECs that apply to your hardware available The following it...

Page 151: ...est phone numbers are available at http www lenovo com support phone If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative Purchasing additional services During and after the warranty period you can purchase additional services Service availability and service name might vary by country or region For more information about these se...

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Page 153: ...Web site or from your computer contact your local Lenovo office or reseller to obtain a printed version of the LLW Accessing the Ubuntu help system The Ubuntu help system provides information about how to use the Ubuntu operating system To access the help system from the Unity move your pointer to the Launch bar and then click the Help icon If you cannot find the Help icon from the Launch bar clic...

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Page 155: ... 802 11b g Standard 802 11a b g 802 11n or 802 11ac on wireless LANs as defined and approved by the Institute of Electrical and Electronics Engineers The Wireless Fidelity Wi Fi certification as defined by the Wi Fi Alliance Your Bluetooth card is compliant with Bluetooth Specification 4 1 as defined by the Bluetooth Special Interest Group SIG It supports the following profiles Note Depending on t...

Page 156: ...he extensive research literature In some situations or environments the use of wireless devices might be restricted by the proprietor of a building or responsible representatives of an organization For example these situations and areas might include the following On board of airplanes in hospitals or near petrol stations blasting areas with electro explosive devices medical implants or body worn ...

Page 157: ...rference even if the interference is caused by a device of the same type and it also cannot cause any interference to primary type devices Mexico wireless radio compliance information Advertencia En Mexico la operación de este equipo estásujeta a las siguientes dos condiciones 1 es posible que este equipo o dispositivo no cause interferencia perjudicial y 2 este equipo o dispositivo debe aceptar c...

Page 158: ...orized dealer or service representative for help Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Op...

Page 159: ...lene Kabel angeschlossen werden Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo verändert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmitteln Dieses Produkt entspricht d...

Page 160: ...n notice for ac power cord The ac power cord shipped with your product can be used only for this specific product Do not use the ac power cord for other devices Lenovo product service information for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo 144 T570 and P51s User Guide ...

Page 161: ...aphy This label is applied to various products to indicate that the product is not to be thrown away but rather put in the established collection systems for reclaiming these end of life products Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return rec...

Page 162: ...rcuit board or drive use the methods described above for collecting and recycling a disused computer or monitor Disposing of disused lithium batteries from Lenovo computers A button shaped lithium battery is installed inside your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source If you need to replace it with a new one conta...

Page 163: ...o include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any...

Page 164: ...ded in the user guide for your product For proper collection and treatment go to http www lenovo com lenovo environment Battery recycling information for Taiwan Battery recycling information for the United States and Canada Recycling information for China 148 T570 and P51s User Guide ...

Page 165: ...ertain hazardous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo worldwide compliance on RoHS go to https www lenovo com social_responsibility us en RoHS_Communication pdf Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electric...

Page 166: ...China RoHS 150 T570 and P51s User Guide ...

Page 167: ...Taiwan RoHS Appendix D Restriction of Hazardous Substances RoHS Directive 151 ...

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Page 169: ...enovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect when the computer has been inactive for a specified length of time Power plan Default when plugged into ac power Turn off the display After 10 minutes Put the computer to sleep After 30 minutes To awake...

Page 170: ...5 Clear the Allow this device to wake the computer check box 6 Click OK 154 T570 and P51s User Guide ...

Page 171: ...blication Lenovo may make improvements and or changes in the product s and or the application s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Page 172: ...license including any Linux agreement s which may accompany software included with this product Lenovo may update this document at any time without notice To obtain the most up to date documentation for your computer go to http www lenovo com support 156 T570 and P51s User Guide ...

Page 173: ...ndows Direct3D BitLocker and Cortana are trademarks of the Microsoft group of companies DisplayPort is a trademark of the Video Electronics Standards Association Ubuntu is a registered trademark of Canonical Ltd The terms HDMI and HDMI High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries WiGig Wi Fi Wi Fi Allian...

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