Lenovo 20AA000955, Hardware Maintenance Manual

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Table 3. Error messages (continued)
Symptom or error FRU or action, in sequence
The battery installed is not supported by this system and
will not charge.
Please replace the battery with the correct Lenovo battery
for this system.
Press the ESC key to continue. Replace the battery.
This system does not support batteries that are not
genuine Lenovo-made or authorized. The system will
continue to boot, but may not charge unauthorized
batteries. Press the ESC key to continue.
Attention: Lenovo has no responsibility for the
performance or safety of unauthorized batteries, and
provides no warranties for failures or damage arising out
of their use.
Replace the battery.
Beep errors
Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black
screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep
technology, do the following:
1. Go to
https://support.lenovo.com/smartbeep
or scan the following QR Code.
2. Download the proper diagnostic app and install it on your smartphone.
3. Run the diagnostic app and place the smartphone near the computer.
4. Press the Fn key on your computer to emit the beep again. The diagnostic app decodes the beep error
and shows possible solutions on the smartphone.
The following section describes some beep errors and the corresponding solutions.
Note: Do not attempt to service a product yourself unless instructed to do so by the Customer Support
Center or product documentation. Only use a Lenovo-authorized service provider to repair your product.
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T490s and X390 Hardware Maintenance Manual