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If you have any questions at all regarding the basic troubleshooting
below, reach out to Lectric eBikes customer support by email at
[email protected], or call (602) 715-0907.
When your battery is no longer usable, dispose of your battery
according to state and federal regulations. State regulations
regarding battery disposal vary so it is important you find out and
follow the rules in your state.
Lithium Ion batteries cannot be put in with standard garbage bins.
Troubleshooting
Battery Recycling
Charging indicator lights
do not illuminate.
Issue
Most Common Solutions
Charging indicator light
is always red.
1. Check that the cord is connected to
the charger.
2. Check power availability at the main
plug location.
3. If the battery does not charge, unplug
and contact Lectric eBikes. Do not
attempt to repair cord or charger.
Battery pack may be defective.
Contact Lectric eBikes customer
support for assistance.