CS-D508 Closed-loop Stepper Drive User Manual
Motion Control Products Ltd. Tel.: (+44) 01202 599922
13. Warranty
TWELVE MONTH LIMITED WARRANTY
Motion Control Products Ltd warrants its products against defects in materials and workmanship for a period of 12 months from
the shipping/purchasing date. During the warranty period Motion Control Products, at their discretion, will repair or replace
products that are proved to be defective.
EXCLUSIONS
The above warranty shall not apply to defects resulting from: improper or inadequate handling by the customer; improper or
inadequate customer wiring; unauthorised modification or misuse; or operation beyond the electrical specifications of the
product and/or operation beyond environmental specifications for the product.
SHIPPING FAILED PRODUCT & OBTAINING WARRANTY SERVICE
If your product should fail during the warranty and you want to obtain warranty service, a RMA (returned material authorisation
number) request form must be filled in on our website
https://www.motioncontrolproducts.co.uk/returns/
before returning the
product for service. Please include a written description of the problem along with contact name and address. Customer shall
prepay shipping charges returned to Motion Control Products for warranty service, and Motion Control Products shall pay for
return of products to the customer, providing the fault is not customer caused. Send the failed product to your distributor for
your area or to
Motion Control Products Limited
, 11-15 Francis Avenue, Bournemouth, Dorset BH11 8NX, UK. Also enclose
information regarding the circumstances prior to the product failure. For full terms and conditions of Warranty and Returns Policy,
please refer to our website
https://www.motioncontrolproducts.co.uk/returns/
WARRANTY LIMITATIONS
Motion Control Products makes no other warranty, either expressed or implied, with respect to the product. Motion Control
Products specifically disclaims the
implied warranties for a particular purpose. Some jurisdictions do not allow limitations on how
long the implied warranty lasts, so the above limitation or exclusion may not apply to you. However, any implied warranty is
limited to the 12-month duration of this written warranty.
