Safety
& Accessory
Initial Use
Diagnostics
FAQ & Care
Product Profile
57
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LAUNCH
PAD VII
User Manual
12 Others
12.1 Remote Diagnose
This option aims to help repair shops or technicians launch instant messaging and remote diagnosis,
making the repair job getting fixed faster.
12.1.1 Interface Layout
2
1
5
4
3
1
Message tab
Once an incoming message reaches, a red dot will appear on the
upper right corner of the tab.
2
Search bar
Directly input the login username of the tablet (App) to start
searching, and then tap the desired one to add it into your friend
list.
3
Friends List
By default, the screen appears blank.
4
WEB remote switch
Tap to slide the switch to ON, the tablet keeps online and becomes
visible on the web client. In this case, inform the technician of your
product S/N, and he/she will control your tablet remotely.
5
Contacts tab
Tap to enter the friend list.
12.1.2 Add Friends
Although the remote diagnostics can be performed normally even if the partner may be not your friend,
you are suggested to create a Contacts list for future experience exchange and communication among the
technician fellows.
Tap
Contacts
. By default it appears blank.
In the search bar, input the partner’s username and tap
Search
button next to the search bar to start
searching from Launch’s technician database.
The partner must be the users who have registered their Launch’s diagnostic tools. They may be the
following:
•
Workshop
•
Technician
•
golo users
Once the result matches the keyword, the following screen will appear:
