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DHCP Troubleshooting
Troubleshooting
B-2
B.2 DHCP Troubleshooting
If the unit is unable to get the IP address from the DHCP server, check these areas:
The terminal shows a
Boot> prompt rather
than a Local>
prompt.
The MSS is not connected
properly to the Ethernet.
Ensure that the MSS is firmly connected
to a functional and properly-terminated
network node.
The MSS Ethernet address is
invalid.
The MSS Ethernet address is located on
the bottom of the unit. Use the Change
Hardware command to set the correct
address, then reboot.
Init Noboot command was
entered.
See Entering Commands at the Boot
Prompt on page B-4.
The MSS passes
power-up
diagnostics, but
attempts to download
new Flash ROM code
from a network host.
If the OK LED blinks rapidly,
the Flash ROM code may be
corrupt.
Reboot the unit. If you get the same
message, you will need to reload Flash
ROM. See Reloading Software on page
D-2.
If you did not request a TFTP
boot, the flash ROM code is
corrupt. The unit will remain in
boot mode.
Table B-2: DHCP Troubleshooting
Area to Check
Explanation
Use the Change Server DHCP Enabled command.
If you manually enter an IP address, DHCP is automatically
disabled.
The DHCP server is
operational.
Check to see that the DHCP server is on and is functioning
correctly.
The MSS is getting its IP
address from the DHCP server.
Refer to the DHCP Manager on your DHCP server for
information about addresses in use. If the DHCP server
doesn’t list your MSS IP address, there may be a problem.
Table B-1: Power-up Problems and Error Messages, cont.
Problem/Message Error
Remedy