Landmann 470220, Assembly And Operating Instructions Manual, Page: 28 / 32

PAGE 28
Pellet Kettle
Troubleshooting
PROBLEM CAUSE SOLUTION
Grill will not start. Control Panel Please make sure the grill already turn on as well as to set as cook-
ing mode.
Igniter • Remove the warming rack, cooking grate and Sear Plate /
Grease Tray. Follow the instructions on page 18 for removing
the Sear Plate / Grease Tray.
• Turn unit on and visually inspect the igniter.
• Start unit using Lighting Instructions.
• If still not working contact customer service at 1-800-321-3473
for additional support.
Auger Motor • Remove the warming rack, cooking grate and Sear Plate /
Grease Tray. Follow the instructions on page 18 for removing
the Sear Plate / Grease Tray.
• Turn unit on and visually inspect the auger feed.
• Remove Control Board and inspect the wires and connections.
If not working, Call customer service at 1-800-321-3473 for
additional support.
Control Board Remove Control Board. Inspect the wires and connections. If no
issues found, Call customer service at 1-800-321-3473 for addi-
tional support..
Grill will not achieve
or maintain stable
temperature.
Insufficient air flow
through fire pot. • Check the fire pot for ash build-up or obstructions.
• Verify the blower fan motor is functioning, the air intake is not
blocked and that the auger tube does not have any blockage.
• Perform a quick test. Remove the warming rack, cooking grate
and Sear Plate / Grease Tray. Ensure all the above has been
done, start the grill, set temperautre to “High” and wait for 15
minutes. Check that the flame produced is bright and vibrant.
Insufficient or poor fuel. • Verify the hopper is full of wood pellets made for barbecues.
• Feel the pellets to be certain they are dry. If wet, remove all
pellets and refill with dry wood pellets made for barbecues.
Dirty or blocked temperature
sensor.
Clean the temperature sensor and verify it is not blocked or covered
Improper control settings. Ensure smoke preset setting is correct in SMOKE mode.
Grill produces excess
or discolored smoke. Excess grease buildup or
dirty components.
• When the grill is cool, remove and properly clean the components.
• It is good practice to “burn off “ excess food after each use by
setting
• controller to “High” after food has been removed. Allow the
grill to run for 5 to 10 minutes before pressing the power
button to turn the grill OFF..
Poor quality or damp wood
pellets.
Inspect the wood pellets and replace if needed.
Excess amount of ash in Fire
Pot.
When the grill is cool, remove ash from the Fire Pot using a shop
vacuum.
Frequent flare-ups Improper cooking
temperature.
When cooking very greasy foods, keep the temperature under
350°F to help reduce flare-ups. Avoid putting greasy foods directly
over the Fire Pot area.
Temperature variance
or unstable temperature
(especially following
ignition)
Too many pellets in fire pot. Adjust controller to a lower temperature and allow the cooking
temperature to stabilize. This could take several minutes. Once the
cooking temperature closely matches the set temperature (within
several degrees), set new desired cooking temperature.